Rackspace Technology is a leading end-to-end multicloud technology solutions company. With a history dating back to 1998, Rackspace has been a trailblazer in helping businesses navigate and optimize their cloud environments. The company's comprehensive suite of services, including cloud management, security, and application modernization, has positioned Rackspace as a trusted partner for organizations looking to harness the power of the cloud for innovation and growth.

rackspace-technology

<div><b>Role</b>: Sr Technical Writer</div><div><b>Experience Level</b>: 8 to 14 yrs</div><div><b>Shift Timing</b>: 1 pm to 10 pm IST</div><div><b>Shift Days</b>: Sunday to Thursday</div><div><br></div><div><br></div><div><b>Role Summary</b></div><div><br></div><div>Produce accurate, developer- and operator-friendly CMP documentation: API specs, runbooks, onboarding, and ADRs—aligned with docs-as-code.</div><div><br></div><div><b>Key Responsibilities</b></div><div><br></div><div><br></div><div>·<span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Maintain API docs (OpenAPI), SDK examples, and usage guides.</div><div>·<span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Document architecture, ADRs, operational playbooks/runbooks.</div><div>·<span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Write release notes and UI help; enforce doc standards and versioning.</div><div><br></div><div><br></div><div><b>Required Skills</b></div><div><br></div><div><br></div><div>·<span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Technical writing for developer platforms; Markdown/docs-as-code.</div><div>·<span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Read code (Python/TypeScript) and interpret API contracts.</div><div>·<span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Private cloud operational models (IaaS/PaaS/DBaaS, networking, IAM/PAM).</div><div>·<span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Document PostgreSQL/MS SQL operational procedures.</div><div><br></div><div><br></div><div><b>KPIs / Success Measures</b></div><div><br></div><div><br></div><div><span style="font-size: 7pt;">&nbsp; </span>Documentation completeness/accuracy, onboarding time reduction, support deflection.</div><div><br></div><div><br></div><div><b>Tools / Tech</b></div><div><br></div><div>Markdown, MkDocs/Docusaurus, OpenAPI/Swagger, Mermaid/PlantUML, GitLab</div>

Sr Technical Writer

AI Model Serving Specialist

<div><span style="font-size: 11pt;">We are looking for&nbsp;a Senior Cloud Architect specializing in Azure who is experienced at&nbsp;leading application migration assessments, cloud readiness evaluations, and delivering high-quality architectural designs. The successful candidate will have&nbsp;expertise&nbsp;in </span><b style="font-size: 11pt;">Azure, networking, security, IAM, Kubernetes (AKS), containers, Azure App Service, DevOps practices, and GitHub Actions.</b><span style="font-size: 11pt;"> This role requires strong analytical abilities, proactive communication, and outstanding soft skills to effectively engage with stakeholders and teams.&nbsp;</span></div><div><br></div><div><b>Work Location</b>: United States of America</div><div><span style="font-size: 7pt;">&nbsp;-&nbsp;</span><span style="font-size: 10.5pt;">If located near a Rackspace office, you’ll work a hybrid schedule… two days in the office and three days work from home.</span></div><div><span style="font-size: 10.5pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;</span><span style="font-size: 10.5pt;">If not located near an office, you may work 100% remotely.&nbsp;</span></div>

Cloud Architect (Azure)

<div><u><b>Role Summary</b></u></div><div> The CyberArk EPM Engineer is responsible for designing, implementing, and managing least-privilege access controls on endpoints across enterprise environments. This role focuses on application control, privilege elevation, endpoint hardening, and threat reduction, while ensuring business continuity and regulatory compliance in cloud and hybrid environments. This role also requires experience as a CrowdStrike admin.</div><div><br></div><div><u><b>Key Responsibilities</b></u></div><div> CyberArk EPM Administration</div><div> • Deploy, configure, and maintain CyberArk Endpoint Privilege Manager (EPM) in cloud and hybrid environments.</div><div> • Manage EPM policies, application groups, sets, and rules to enforce least-privilege access.</div><div> • Handle application onboarding (browsers, Office apps, Citrix, development tools, PowerShell, CMD, installers, etc.).</div><div><span style="font-size: 12pt;">Handle CrowdStrike Admin platform for configuring, onboarding and troubleshooting.</span></div><div><br></div><div><u style="font-size: 12pt;"><b>Policy &amp; Privilege Management</b></u></div><div><span style="font-size: 12pt;"> • Design Just-In-Time (JIT) and time-bound elevation policies.</span></div><div><span style="font-size: 12pt;"> • Implement parent–child process control, command-line restrictions, and file reputation–based rules.</span></div><div><span style="font-size: 12pt;"> • Troubleshoot blocked applications and failed elevation requests using EPM logs and audit trails.</span></div><div><br></div><div><u><b>Identity &amp; Access Integration</b></u></div><div> • Integrate CyberArk EPM with Microsoft Entra ID (Azure AD) for user and group-based policy enforcement.</div><div> • Map Entra ID groups to EPM policy rules for role-based privilege access.</div><div> • Support SSO-based elevation workflows where applicable.</div><div><br></div><div><u><b>Monitoring, Logging &amp; Integrations</b></u></div><div> • Integrate CyberArk EPM with SIEM/SOAR platforms such as Microsoft Sentinel, Splunk, or QRadar.</div><div> • Analyze elevation events, blocked executions, and anomaly patterns.</div><div> • Generate weekly/monthly reports on policy usage, elevation trends, and security posture.</div>

CYBERARK ENGINEER III

<div>Rackspace Technology is seeking a highly accomplished Lead Solution Architect, Analytics &amp; Al/ML to lead the design and sales of two critical solution portfolios: Generative AI/LLM solutions and Data modernization/Lakehouse architectures on AWS. This pivotal role requires mastery of both domains - leveraging generative AI capabilities (Amazon Q, Amazon Bedrock, QuickSight) to drive executive conversations and opportunity creation, while delivering enterprise data modernization through Lakehouse architectures using AWS native services (Glue, SageMaker Unified Studio) and leading platforms (Databricks on AWS, Snowflake on AWS). This is a presales role that demands cross-functional experience with proven ability to engage C-level stakeholders, drive top-of-funnel opportunity creation, and maintain comprehensive account ownership across the entire customer lifecycle. </div><div><br></div><div>The ideal candidate will excel at both selling the vision of generative AI transformation and delivering the reality of enterprise data modernization, combining deep technical expertise with exceptional business acumen and executive presence.</div><div><br></div><div><b>Work Location</b>: United States of America/ Travel up to 25% per business requirements to customer sites and AWS events</div><div><span style="font-size: 7pt;">&nbsp;-&nbsp;</span><span style="font-size: 10.5pt;">If located near a Rackspace office, you’ll work a hybrid schedule… two days in the office and three days work from home.</span></div><div><span style="font-size: 10.5pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;</span><span style="font-size: 10.5pt;">If not located near an office, you may work 100% remotely.&nbsp;</span></div><div><br></div><div><b>Sponsorship</b></div><div>This role is not sponsorship eligible.</div><div>Candidates need to be legally allowed to work in the US for any employer</div>

Lead Solution Architect, Analytics & Al/ML

<div>The Partner Sales Manager – North America (Microsoft Partnership) at Rackspace is the go-to leader for driving co-sell and joint sales success across the Americas. You will own the relationship with Microsoft sales and partner teams, turning alliance strategy into real pipeline, deals, and revenue growth. This role is all about connecting Rackspace solutions with Microsoft’s ecosystem, aligning teams, and executing joint motions that deliver measurable business impact across North America.</div>

Partner Sales Manager – North America (Microsoft Partnership)

<div>Rackspace Technology is seeking a highly accomplished Solution Director, Analytics &amp; Al/ML to lead the design and sales of two critical solution portfolios: Generative AI/LLM solutions and Data modernization/Lakehouse architectures on AWS. This pivotal role requires mastery of both domains - leveraging generative AI capabilities (Amazon Q, Amazon Bedrock, QuickSight) to drive executive conversations and opportunity creation, while delivering enterprise data modernization through Lakehouse architectures using AWS native services (Glue, SageMaker Unified Studio) and leading platforms (Databricks on AWS, Snowflake on AWS). This is a presales role that demands cross-functional experience with proven ability to engage C-level stakeholders, drive top-of-funnel opportunity creation, and maintain comprehensive account ownership across the entire customer lifecycle. </div><div><br></div><div>The ideal candidate will excel at both selling the vision of generative AI transformation and delivering the reality of enterprise data modernization, combining deep technical expertise with exceptional business acumen and executive presence.</div><div><br></div><div><b>Work Location</b>: United States of America/ Travel up to 25% per business requirements to customer sites and AWS events</div><div><span style="font-size: 7pt">&nbsp;-&nbsp;</span><span style="font-size: 10.5pt">If located near a Rackspace office, you’ll work a hybrid schedule… two days in the office and three days work from home.</span></div><div><span style="font-size: 10.5pt">·</span><span style="font-size: 7pt">&nbsp;&nbsp;&nbsp;</span><span style="font-size: 10.5pt">If not located near an office, you may work 100% remotely.&nbsp;</span></div><div><br></div><div><b>Sponsorship</b></div><div>This role is not sponsorship eligible.</div><div>Candidates need to be legally allowed to work in the US for any employer</div>

Solution Director, Analytics & Al/ML

<div>The Bid Manager will provide the business with relevant service / product / business knowledge required to prepare a winning bid, whilst taking ownership of the end-to-end bid process. The role is typically responsible for managing an opportunity from qualification through to contract award, including proposition development, solution review, commercial considerations, partner engagement and risk management. Responsibilities include introduction and following / the running of all necessary bid procedures, governance and processes. This is a highly networked role that requires an ability to work under pressure and to challenging deadlines. It will require strong people management and commercial skills. The Bid Manager is specifically aligned to Large/Complex or High Potential Opportunities with a view to providing focus for acquisition or high potential opportunities within the area. They will be aligned to the regional Sales Managers and Solution Managers in order to support key deals and engagements. The role is not limited to just the Bid and Proposal management, it is responsible for bringing thought leadership, industry best practice and experience to the team allowing the region to grow. The role will be responsible for initiatives and development of the function, as well as development of strong relationships with global peers.</div>

Bid Manager - IN

<div><b style="font-size: 11pt;">About the Role</b></div><div><span style="font-size: 11pt;">We are looking for an experienced and strategic </span><b><span style="font-size: 11pt;">Lead Azure Data Engineer</span></b><span style="font-size: 11pt;"> to lead design, development, deployment, and optimization of enterprise data ecosystems on the Microsoft Cloud. You’ll be responsible for building scalable, reliable, and high-performing data platforms and pipelines that support both batch and </span><b><span style="font-size: 11pt;">real-time data processing</span></b><span style="font-size: 11pt;">, analytics, and reporting.</span></div>

Lead Azure Data Engineer

<div>The Senior Benefits Specialist – Americas supports the delivery, governance, and ongoing management of Rackspace’s benefits programs across the United States, Canada, Mexico, and Colombia. This role supports a multi-country employee population within a fast-paced, global environment and combines light administrative work with significant vendor, broker, and carrier management responsibilities.</div><div><br></div><div>This position requires a dedicated benefits professional with strong technical expertise, sound judgment, and the ability to operate within established governance frameworks. The role partners closely with Global Benefits leadership and cross-functional teams to ensure aligned execution of benefits strategy. This is not a transactional or generalist HR role.</div>

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