Our mission is to improve lives through learning by providing flexible, effective skill development to empower organizations and individuals. Through our global marketplace platform, we provide the tools learners, instructors, and enterprises need to achieve their goals and reach their full potential.

We enjoy problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. 

Our culture fosters inclusion and belonging and encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

udemy

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.&nbsp; Learn more about us on our company page.Where we Work &nbsp; Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays. &nbsp; About your Skills Strong verbal and written communication skills in English. Troubleshooting and problem-solving abilities with attention to detail. Ability to work effectively in a team, share ideas, and adapt to feedback. &nbsp; About this role Our why: Research is at the heart of Udemy’s goal to be obsessed with our customers, bringing their point of view to the strategy, design, voice and innovation of our products. We work ceaselessly to understand consumer attitudes, goals and behaviors.&nbsp; We focus on discovering "why" people do the things they do when learning, so that we can create the most delightful, useful and innovative experiences for them..&nbsp; Methodological Rigor: We apply scientifically rigorous research methods with proper experimental controls and statistical validation at relevant times to validate and optimize the usability of solutions. Customer understanding: As an Evaluative UX Research intern, you will provide insights that shape the strategy and execution for Udemy’s global consumer and B2B learning products. You will be integral in uncovering the pain points, mental model clashes and pitfalls our customers experience with our product experiences and communicating that to our partners so that we can create the best learning products for our learners. Cross-functional bridge: Most importantly, you will serve as a bridge between product, product design and business-focused partners to ensure that user goals and needs are at the forefront of the organization’s product decisions. Research translation: As an evaluative user researcher you are comfortable defining and conducting rigorous research efforts that translate into impactful insights and product recommendations. What you'll be doing: Conduct Evaluative user research: Conduct evaluative user research (contextual inquiries, card sorting, task analysis, PURE, cognitive walkthroughs, heuristic evaluation, usability studies, benchmarking studies) to uncover and determine the severity of the pain points learners and educators experience with our learning experiences. Apply Methodological Rigor: You'll focus on the right research to ensure we are “making our products right” by planning and executing studies to determine the efficiency, effectiveness and usability of our product experiences. This includes identifying research goals, selecting appropriate qualitative or quantitative methods, and advocating for a consumer-grade user experience. Synthesize Data into Actionable Insights: A core function is to analyze and synthesize research findings (both primary and secondary) into clear design and product recommendations. You will also develop metrics to measure user experience quality, effectively communicating results to influence decisions and advocate on behalf of the customer.&nbsp; Strengthen Analysis with Cognitive and/or Behavioral Science:&nbsp; Leverage expertise in behavioral science, cognitive science, and information science to analyze user behavior and cognition, providing actionable insights that enhance the design and usability of digital products. Integrate AI into Workflows: You are expected to have experience with critically evaluating and incorporating AI into your workflows. This includes leveraging AI-powered tools, automating workflows, and analyzing AI-driven insights to enhance problem-solving and decision-making within your role. Ideal candidate will have Preferred background: Enrolled in an M.S. or Ph.D. degree program in Human Computer Interaction, Cognitive Psychology, Anthropology, Behavioral Science or Psychology, Human Factors, or a related discipline, or equivalent demonstrated expertise in an applied UX research role.&nbsp; Research tools: Familiar conducting evaluative research with tools like Qualtrics, Usertesting.com, Maze, Dscout, UserZoom, or other similar tools, etc.&nbsp; Familiarity with design &amp; collaboration tools such as Miro, Figma, Figjam, Adobe CC, etc. At Udemy we strive to be transparent with compensation. With equity and transparency at the forefront of consideration, we offer the same pay rate for all of our internships.Hourly Pay Range$240&mdash;$240 MXNWhy work here? You’ll grow here.Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here.We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work.We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others.We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact.What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN&nbsp;together.&nbsp; Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits,&nbsp;Turkiye Benefits &amp; US Benefits,&nbsp;pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.&nbsp; Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. &nbsp; At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!&nbsp; Information regarding data privacy is available within the Udemy Careers Privacy Notice.

Evaluative UX Research Intern

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.&nbsp; Learn more about us on our company page.Where we WorkUdemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.About your skills [3-4 bullets]Scope: You own the end to end development of systems by prioritizing work, understanding user requirements and understanding the tradeoffs between design decisions.Decision Making: You use critical thinking to follow a defined decision making process and consider multiple perspectives. Upon making a decision, you are clear in your communication and ensure everyone is aligned in execution.Coaching: You have strong coaching skills that allow you to actively listen and ask the kind of questions that will help you diagnose and effectively address issues.&nbsp;About this role At Udemy the SRE team manages infrastructure from our CDN right back as far as Datastores. In between, we own load balancers, kubernetes clusters and CI/CD.We maintain and develop the tools that build our infrastructure such as Helm and Terraform.We run development environments to enable our dev teams to build and test changes quickly.We build tools to accommodate the needs of our internal customers using Python and Golang.We respond to incidents and drive standards of reliability across the organisation and work closely with development teams to ensure best practices.&nbsp;What you’ll be doing [6-8 bullets for role responsibilities to be edited as needed] You’ll be the lead on projects developing and improving our infrastructure and tooling working with our team and teams across the engineering department.&nbsp;You’ll act as a mentor to other engineers on the SRE team.You’ll champion SRE best practices.You’ll participate in an on-call rota.What you’ll have [6-8 bullets for role requirements to be edited as needed]Experience managing Kubernetes clusters and cloud environments.Experience using infrastructure as code tools to deploy infrastructure.Experience writing tools and applications using programming languages such as Python, Golang and Kotlin.&nbsp;Experience being on call.Experience working with a wide variety of engineering teams to guide them on best practices.Good communication skills and an ability to both share and receive feedback in a responsible manner.Extensive knowledge of cloud technologies. AWS is a particular advantage.Experience managing containerised workloads using Kubernetes in a production environment.Experience with programming languages such as Python, Golang and Kotlin.Experience with infrastructure as code tools such as Terraform and HelmWhy work here? You’ll grow here.Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here.We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work.We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others.We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact.What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN&nbsp;together.&nbsp; Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits,&nbsp;Turkiye Benefits &amp; US Benefits,&nbsp;pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.&nbsp; Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. &nbsp; At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!&nbsp; Information regarding data privacy is available within the Udemy Careers Privacy Notice.

Senior Staff Site Reliability Engineer

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.&nbsp; Learn more about us on our company page.About your skills&nbsp; &nbsp; Coachability: Your drive to take initiative toward your own skill development leads to measurable growth and skill expansion in your job. You habitually explore new resources and solicit feedback to improve. You are both a mentor and a mentee, and enjoy being part of a team that celebrates wins, learns from losses, and improves together. You are celebrated for your emotional intelligence. Sales-Process Oriented: Your sales process is a science, and you are able to articulate the repeatable habits that drive your high performance. You have command of your pipeline, are constantly driving business forward, and strategically outbound with a strong command of your future business. Business Acumen: Your curiosity extends to both your clients and your work environment, resulting in a deep understanding of business dynamics. Externally, you actively seek insights into how prospects operate their businesses, meticulously analyzing financial statements and constructing organizational charts. Internally, you delve into past account histories, collaborate across functions to solve problems, and continuously refine internal processes through iterative improvements. Grit: As a tenured sales professional, you've encountered your fair share of obstacles, and have developed a robust toolkit of strategies and emotional resilience to overcome them. You are results-driven, know when to pull in additional resources, and where to prioritize your focus. You demonstrate adaptability in the face of both internal and external changes, embodying a growth mindset and general business positivity. &nbsp; About this role &nbsp; As a Udemy Business&nbsp;Growth Enterprise Account Executive&nbsp;you are responsible for developing and acquiring new business sales as well as expansion of your existing DACH client base, you can either be based in our EMEA HQ in Dublin or&nbsp;&nbsp;remote in&nbsp;Germany. You will prospect, consult, and sell to companies with 1,250 - 6,000 employees, across all industries, within the DACH region. &nbsp;In this role, you will learn to take full ownership over a territory, develop sales plans and strategies, and become accustomed to identifying all types of opportunities and converting them into tangible, long term pipeline and revenue.&nbsp; &nbsp; What you'll be doing&nbsp;&nbsp; &nbsp; Managing full sales cycle from discovery to negotiation, selling both transactional and multi-year 6 figure deals Building pipeline with both prospects and customers by setting meetings with HR/L&amp;D, Executives and by multithreading into other Lines of Business department leaders Land &amp; Expand your client base by understanding current use case and identifying areas for expansion, through both individual efforts and partnering with Customer Success counterparts, resulting in mid-term and renewal up-sells Develop new sales tactics and outbound campaigns, while sharing results and successful aspects with your Growth Enterprise colleagues Creating and delivering accurate sales forecasts through strong pipeline management Collaborating with the greater sales team to share best practices and innovate Team selling with your cross-functionally partners in Sales Development, Customer Success, Professional Services, Sales Engineering, Marketing, Content, Product and Executives to help grow your book of business &nbsp; What you’ll have&nbsp; Minimum 5 years of closing experience to department leaders and C-suite at mid-size businesses (in the 1000+ employee range) B2B SaaS sales experience Enterprise-style go-to-market playbook that includes value-based selling and leveraging Value Engineers/Solution Engineers in pre-sales Experience partnering with other Account Executives in an overlay specialist sales model Proven prospecting and territory management experience Strong writing, strategic thinking, and planning skills Ability to adapt, learn and operate with a growth mindset Why work here? You’ll grow here.Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here.We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work.We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others.We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact.What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN&nbsp;together.&nbsp; Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits,&nbsp;Turkiye Benefits &amp; US Benefits,&nbsp;pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.&nbsp; Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. &nbsp; At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!&nbsp; Information regarding data privacy is available within the Udemy Careers Privacy Notice.

Growth Enterprise Account Executive (German speaking)

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.&nbsp; Learn more about us on our company page.About your skills&nbsp; Coachability: Your drive to take initiative toward your own skill development leads to measurable growth and skill expansion in your job. You habitually explore new resources and solicit feedback to improve. You are both a mentor and a mentee, and enjoy being part of a team that celebrates wins, learns from losses, and improves together. You are celebrated for your emotional intelligence. Sales-Process Oriented: Your sales process is a science, and you are able to articulate the repeatable habits that drive your high performance. You have command of your pipeline, are constantly driving business forward, and strategically outbound with a strong command of your future business. Business Acumen: Your curiosity extends to both your clients and your work environment, resulting in a deep understanding of business dynamics. Externally, you actively seek insights into how prospects operate their businesses, meticulously analyzing financial statements and constructing organizational charts. Internally, you delve into past account histories, collaborate across functions to solve problems, and continuously refine internal processes through iterative improvements. Grit: As a tenured sales professional, you've encountered your fair share of obstacles, and have developed a robust toolkit of strategies and emotional resilience to overcome them. You are results-driven, know when to pull in additional resources, and where to prioritize your focus. You demonstrate adaptability in the face of both internal and external changes, embodying a growth mindset and general business positivity. About this role Account Executives on the Growth Enterprise team will prospect, consult, and sell to U.S. based companies with 1,250 - 6,000 employees, across all industries, within a specified geographic territory spanning several states.&nbsp; In this role, you will learn to take full ownership over a territory, develop sales plans and strategies, and become accustomed to identifying all types of opportunities and converting them into tangible, long term pipeline and revenue.&nbsp; What you'll be doing Managing full sales cycle from discovery to negotiation, selling both transactional and multi-year 6 figure deals Building pipeline with both prospects and customers by setting meetings with HR/L&amp;D, Executives and by multithreading into other Lines of Business department leaders Land &amp; Expand your client base by understanding current use case and identifying areas for expansion, through both individual efforts and partnering with Customer Success counterparts, resulting in mid-term and renewal up-sells Develop new sales tactics and outbound campaigns, while sharing results and successful aspects with your Growth Enterprise colleagues Creating and delivering accurate sales forecasts through strong pipeline management Collaborating with the greater sales team to share best practices and innovate Team selling with your cross-functionally partners in Sales Development, Customer Success, Professional Services, Sales Engineering, Marketing, Content, Product and Executives to help grow your book of business What you’ll have&nbsp; Minimum 5 years of closing experience to department leaders and C-suite at mid-size businesses (in the 1000+ employee range) B2B SaaS sales experience Enterprise-style go-to-market playbook that includes value-based selling and leveraging Value Engineers/Solution Engineers in pre-sales Experience partnering with other Account Executives in an overlay specialist sales model Proven prospecting and territory management experience Strong writing, strategic thinking, and planning skills Ability to adapt, learn and operate with a growth mindset Why work here? You’ll grow here.Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here.We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work.We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others.We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact.What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN&nbsp;together.&nbsp; Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits,&nbsp;Turkiye Benefits &amp; US Benefits,&nbsp;pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.&nbsp; Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. &nbsp; At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!&nbsp; Information regarding data privacy is available within the Udemy Careers Privacy Notice.

Growth Enterprise Account Executive

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.&nbsp; Learn more about us on our company page.Where we work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays. About your skills&nbsp; Communication: You're an active listener and naturally curious with prospects to understand their pain points, challenges, and needs. You are an effective communicator who articulates the value proposition of Udemy Business. You build rapport and trust with prospects through active listening and clear communication which is critical for successful engagement and conversion. Coachability: You &nbsp;demonstrate a growth mindset by being open to learning and feedback is critical in a constantly evolving sales environment. You adapt quickly to new sales tools, methodologies, and market trends. You embody our value of “Courageously Experimental” when testing different approaches and strategies to find what works best for your process and prospects. Time Management: Time management skills are crucial for efficiently prioritizing tasks and allocating time to activities that yield the highest returns, such as prospecting, qualifying leads, and engaging with prospects. You exceed at managing your own calendar, efficiently utilizing your time to complete mission critical tasks. By effectively managing your pipeline and following established processes, you will maximize your productivity and increase your chances of meeting or exceeding sales targets. Drive: You strive to set ambitious yet achievable goals and take proactive steps to pursue and exceed them. You demonstrate a strong drive and are motivated by challenges and setbacks, viewing them as opportunities for growth and improvement. You are not afraid to fail when faced with challenges and objections, but view failure as an opportunity to learn and grow. About this role As a Sales Development Representative, you will be working with prospects who engage with Udemy &nbsp;to build the pipeline for our Account Executives across small business and large enterprise organizations. With a customer-first mentality, this role requires active listening, quick thinking and a growth mindset to address customer needs and build meaningful interactions that showcase Udemy Business’ unique value proposition.&nbsp; With a plethora of innovative sales automation tools at your fingertips(Salesforce, Gong Engage, and Sales Navigator to name a few), you will become a prospecting master, developing a best in class sales methodology that will help you elevate your sales career (or any path you decide to take). At Udemy Business, our mission is to help people do whatever comes next, including our employees! What you'll be doing Building pipeline by responding to inbound inquiries of Udemy Business; drive high-impact conversations via phone, email, LinkedIn, gifting, text and video Becoming a powerful storyteller that clearly and confidently conveys Udemy Business value across our key customers&nbsp; Leveraging the most in-demand sales tools to drive efficiency, review key metrics and optimize processes Strategically managing your pipeline and book of business, utilizing innovative sales tools to identify and pursue new opportunities effectively. Mastering core sales skills: call effectiveness, time management, territory planning and execution, sales tools and digital strategy Embracing the opportunity to enhance Udemy’s inclusive culture by championing yourself and the wins of others in a hybrid environment &nbsp; What you’ll have While this work is based more on the skills a person has than what they have done, we think a typical profile could include the following:&nbsp; Fluency in Arabic Language&nbsp; Enthusiasm around a dynamic, goal-focused environment, where connecting with people, understanding their needs, and creatively solving business challenges are part of your daily adventure. Eagerness to learn and improve, with examples of personal or professional development initiatives. Ability to ask insightful questions and a keenness for problem-solving. High-energy, a team player mentality, and are self-motivated. Excellent written and verbal communication skills. Outstanding organizational and time-management skills. Experience with our tech stack: Salesforce, Gong Engage, ZoomInfo, Nooks and SalesNavigator a plus. &nbsp;Why work here? You’ll grow here.Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here.We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work.We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others.We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact.What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN&nbsp;together.&nbsp; Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits,&nbsp;Turkiye Benefits &amp; US Benefits,&nbsp;pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.&nbsp; Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. &nbsp; At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!&nbsp; Information regarding data privacy is available within the Udemy Careers Privacy Notice.

Sales Development Representative - Arabic Speaker

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.&nbsp; Learn more about us on our company page.Where we Work &nbsp; Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays. &nbsp; About your skills Communication &amp; Stakeholder Management – Ability to articulate technical concepts to both technical and non-technical audiences, including customers, sales teams, and internal stakeholders. Collaboration &amp; Cross-Functional Coordination – Works effectively across sales, customer success, engineering, and product teams to drive successful customer implementations. Adaptability &amp; Fast Learning – Thrives in a fast-paced environment, quickly learning new technologies and adjusting to evolving business and customer needs.&nbsp; About the role We are looking for a Solution Engineer to partner with our sales teams in engaging our top enterprise customers. This role is responsible for helping customers map the Udemy platform to their business outcomes, guiding them through discovery conversations, and delivering compelling presentations to audiences ranging from small executive groups to large-scale rooms of 100+ stakeholders. This is not a programming role. Instead, it requires the ability to tell a story, uncover the “why” behind customer needs, and translate those insights into meaningful value with Udemy’s platform in a solution consulting manner. What you'll be doing Partner with Account Executives on strategic accounts to lead discovery, understand customer goals, and identify how Udemy can drive measurable outcomes. Deliver compelling presentations and demos that resonate with diverse audiences, from frontline managers to C-level executives. Ask insightful discovery questions to uncover root challenges and the "why" behind a customer’s initiative. Translate business challenges into a tailored Udemy solution narrative. Serve as the trusted advisor on Udemy’s learning solutions, guiding prospects and customers on best practices. Participate in workshops, webinars, and events as a thought leader to showcase the value of Udemy to larger audiences. Collaborate cross-functionally with product, marketing, and customer success teams to ensure feedback loops from the field. Support RFPs/RFIs by providing clear, value-focused responses aligned to customer objectives. Proof of Concepts: Develop and handle effective Proof of Concepts (PoCs) for executives and decision-makers. Understanding of sales process/ methodology (MEDDPICC etc.) What Success Looks Like You consistently uncover the real business drivers behind customer interest in Udemy. You deliver high-impact presentations that inspire confidence and action. You help close deals by mapping Udemy’s capabilities to customer priorities. Customers view you as a trusted advisor who understands both their industry challenges and how Udemy can solve them. You become an expert on understanding the Udemy technology stack What you'll have 4+ years in a pre-sales, solution engineering, solution consulting, or similar role at a SaaS or enterprise software company. Exceptional presentation skills; comfortable presenting to executive audiences and large groups (100+ people). Strong discovery skills — ability to uncover, clarify, and articulate business drivers. Proven ability to craft compelling stories that connect customer needs to platform value. Strong business acumen and ability to connect technology to measurable business outcomes. Experience partnering closely with enterprise sales teams. Excellent communication, relationship-building, and influencing skills. Experience with AI prompt engineering and foundational AI agent configuration is required, with the expectation that candidates will actively deploy these capabilities to extend presales capacity and improve deal-cycle efficiency&nbsp; Nice to Have Experience in learning technology, HR tech, or related SaaS solutions. Familiarity with enterprise learning and development challenges. At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity and a bonus.&nbsp;Hiring Compensation Range$180,000&mdash;$225,000 USDWhy work here? You’ll grow here.Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here.We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work.We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others.We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact.What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN&nbsp;together.&nbsp; Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits,&nbsp;Turkiye Benefits &amp; US Benefits,&nbsp;pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.&nbsp; Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. &nbsp; At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!&nbsp; Information regarding data privacy is available within the Udemy Careers Privacy Notice.

Senior Presales Solutions Engineer

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.&nbsp; Learn more about us on our company page.Where we work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays. &nbsp; About your skills&nbsp; Communication: You're an active listener and naturally curious with prospects to understand their pain points, challenges, and needs. You are an effective communicator who articulates the value proposition of Udemy Business. You build rapport and trust with prospects through active listening and clear communication which is critical for successful engagement and conversion. Coachability: You &nbsp;demonstrate a growth mindset by being open to learning and feedback is critical in a constantly evolving sales environment. You adapt quickly to new sales tools, methodologies, and market trends. You embody our value of “Courageously Experimental” when testing different approaches and strategies to find what works best for your process and prospects. Time Management: Time management skills are crucial for efficiently prioritizing tasks and allocating time to activities that yield the highest returns, such as prospecting, qualifying leads, and engaging with prospects. You exceed at managing your own calendar, efficiently utilizing your time to complete mission critical tasks. By effectively managing your pipeline and following established processes, you will maximize your productivity and increase your chances of meeting or exceeding sales targets. Drive: You strive to set ambitious yet achievable goals and take proactive steps to pursue and exceed them. You demonstrate a strong drive and are motivated by challenges and setbacks, viewing them as opportunities for growth and improvement. You are not afraid to fail when faced with challenges and objections, but view failure as an opportunity to learn and grow. About this role &nbsp; As a Sales Development Representative, you will be working with prospects who engage with Udemy &nbsp;to build the pipeline for our Account Executives across small business and large enterprise organizations. With a customer-first mentality, this role requires active listening, quick thinking and a growth mindset to address customer needs and build meaningful interactions that showcase Udemy Business’ unique value proposition.&nbsp; &nbsp; With a plethora of innovative sales automation tools at your fingertips(Salesforce, Gong Engage, and Sales Navigator to name a few), you will become a prospecting master, developing a best in class sales methodology that will help you elevate your sales career (or any path you decide to take). At Udemy Business, our mission is to help people do whatever comes next, including our employees! &nbsp; What you'll be doing &nbsp; Building pipeline by responding to inbound inquiries of Udemy Business; drive high-impact conversations via phone, email, LinkedIn, gifting, text and video Becoming a powerful storyteller that clearly and confidently conveys Udemy Business value across our key customers&nbsp; Leveraging the most in-demand sales tools to drive efficiency, review key metrics and optimize processes Strategically managing your pipeline and book of business, utilizing innovative sales tools to identify and pursue new opportunities effectively. Mastering core sales skills: call effectiveness, time management, territory planning and execution, sales tools and digital strategy Embracing the opportunity to enhance Udemy’s inclusive culture by championing yourself and the wins of others in a hybrid environment &nbsp; What you’ll have &nbsp; While this work is based more on the skills a person has than what they have done, we think a typical profile could include the following:&nbsp; &nbsp; Enthusiasm around a dynamic, goal-focused environment, where connecting with people, understanding their needs, and creatively solving business challenges are part of your daily adventure. Eagerness to learn and improve, with examples of personal or professional development initiatives. Ability to ask insightful questions and a keenness for problem-solving. High-energy, a team player mentality, and are self-motivated. Excellent written and verbal communication skills. Outstanding organizational and time-management skills. Experience with our tech stack: Salesforce, Gong Engage, ZoomInfo, Nooks and SalesNavigator a plus. &nbsp; Posting Date:&nbsp;3/30/2026Application Window: We anticipate the application window will be open until April 13th, 2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window. #LI-VC1 Why work here? You’ll grow here.Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here.We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work.We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others.We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact.What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN&nbsp;together.&nbsp; Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits,&nbsp;Turkiye Benefits &amp; US Benefits,&nbsp;pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.&nbsp; Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. &nbsp; At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!&nbsp; Information regarding data privacy is available within the Udemy Careers Privacy Notice.

Sales Development Representative

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.&nbsp; Learn more about us on our company page.Hybrid work This hybrid position requires two days per week in the office at the nearest hub. &nbsp; About your skills&nbsp; Operational Excellence &amp; Scalability: You design and optimize core sales processes (forecasting, pipeline management, territory planning, reporting) to drive consistency, efficiency, and scale.Cross-Functional Leadership &amp; Influence: You build strong partnerships across Sales, Finance, Marketing, and Customer Success, aligning stakeholders and driving initiatives forward through clear, effective communication.Ownership &amp; Proactive Problem Solving: You take full ownership of your areas, anticipate challenges, and proactively improve systems, tools, and workflows with a strong bias for action.Strategic &amp; Analytical Thinking: You are highly data-driven and excel at turning complex data into clear insights and recommendations that improve forecast accuracy, pipeline health, and revenue outcomes. &nbsp; About this role As a Sales Operations Manager, you will play a key role in driving the performance and operational effectiveness of our North America Sales teams. You will act as a strategic partner to Sales leadership, translating business goals into actionable plans that improve forecast accuracy, pipeline health, and sales productivity. You will own and evolve core operating rhythms, including forecasting, pipeline management, and performance reporting, while identifying opportunities to improve processes, tools, and data visibility. You will partner cross-functionally to enable scalable, repeatable go-to-market motions. This role requires a balance of strategic thinking and hands-on execution. You will analyze data, identify performance gaps, and drive actions that improve outcomes while supporting implementation and adoption across teams. &nbsp; What you’ll be doing Act as a strategic partner to NAMER Sales leadership, translating business goals into operational plans that drive performance and revenue outcomes. Own forecasting and pipeline management, including leading pipeline reviews and improving forecast accuracy and predictability. Analyze sales performance to identify trends, risks, and opportunities; deliver actionable insights to leadership. Support territory planning and ongoing optimization to ensure balanced coverage, capacity, and growth. Drive operating cadence (e.g., pipeline calls, QBRs) to create accountability, visibility, and consistent execution. Partner cross-functionally to align on key initiatives and improve GTM effectiveness. Build and maintain reporting and dashboards that provide timely, accurate visibility into performance. Identify and implement process improvements, tools, and automation to increase efficiency and scalability. Support strategic initiatives that improve sales productivity, deal execution, and overall performance. Surface leading and lagging indicators to improve decision-making and predictability. &nbsp; &nbsp;What you’ll have&nbsp; 6+ years of experience in Sales Operations, GTM Operations, or business analytics, ideally within a SaaS environment. Strong Salesforce expertise, including dashboards, reporting, and data management to support business insights. Experience with Familiarity with forecasting and pipeline management tools, as well as sales engagement/insight platforms (e.g., Gong). Advanced proficiency in Google Sheets/Excel (e.g., pivot tables, lookups, data modeling) and working with large datasets. Experience supporting territory planning and coverage models. Proven ability to partner with senior Sales leaders and influence decisions through data. Strong analytical, problem-solving, and communication skills with the ability to operate independently. Nice to have: experience with BI and analytics tools (e.g., Tableau) and building scalable reporting solutions &nbsp; Posting Date: 4/7/2026 Application Window:&nbsp; We anticipate the application window will be open until 4/24/2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window.At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity.Hiring Compensation Range$122,400&mdash;$153,000 USDWhy work here? You’ll grow here.Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here.We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work.We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others.We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact.What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN&nbsp;together.&nbsp; Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits,&nbsp;Turkiye Benefits &amp; US Benefits,&nbsp;pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.&nbsp; Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. &nbsp; At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!&nbsp; Information regarding data privacy is available within the Udemy Careers Privacy Notice.

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