Our mission is to improve lives through learning by providing flexible, effective skill development to empower organizations and individuals. Through our global marketplace platform, we provide the tools learners, instructors, and enterprises need to achieve their goals and reach their full potential.

We enjoy problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. 

Our culture fosters inclusion and belonging and encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

udemy

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.&nbsp; Learn more about us on our company page.About us At Udemy, we’re on a mission to transform lives through the power of learning. We’re a leading global learning company and one of the world’s largest education platforms, with more than 69 million learners. Our goal is to provide flexible, effective skill development to empower organizations and individuals.&nbsp; Talented people are everywhere, and the right opportunity can be hard to come by. That’s why we’re focused on revolutionizing learning, using our skills and expertise to help others develop theirs and reach their full potential. Individually, we bring our unique perspective to reimagine the way we share knowledge. Together, we can transform lives by making learning more accessible for our learners, our instructors, and businesses around the world. &nbsp; Hybrid work This hybrid position requires three days per week in the office at the nearest hub. &nbsp; About you You’re an analytical problem-solver ready to put your skills toward purposeful work that has a global impact. You want to lead the way in innovation, exploring the latest technologies and finding new solutions. You thrive in a collaborative environment and are eager to work with and learn alongside the best in Product, Design, and Engineering. &nbsp; About your Skills Decision Making: Ability to independently analyze medium-scale, ambiguous problems and design end-to-end solutions using strong computer science fundamentals. Makes pragmatic trade-offs between delivery speed, system quality, and long-term maintainability. Technical Expertise: Knowledge of software design and architecture principles to build scalable and maintainable systems. Curiosity &amp; Continuous Learning: A proactive approach to learning new technologies and improving skills in a dynamic environment. Collaboration &amp; Communication: Effective communication skills to articulate technical concepts and collaborate with team members on software design and implementation. Problem-Solving: Balances solid system design with forward progress. Avoids over-engineering while ensuring solutions are robust, scalable, and aligned with the product roadmap. Anticipates maintenance impact and manages technical debt intentionally. Ownership &amp; Execution: Demonstrates strong ownership by leading connected projects across multiple sprints. Breaks down work, estimates deliverables with imperfect information, identifies risks early, and proactively unblocks progress. About this role&nbsp; As a Senior Software Engineer in the Adaptive Skills Mastery Team at Udemy, you will be working on the platforms that manage all aspects of creation &amp; management of the Courses and Role Plays. You will work closely with the product, design and data teams to develop platforms for instructor content creation. &nbsp; What you'll be doing: Working in a highly collaborative, cross-functional environment, which requires collaboration with product managers, designers and engineers to identify opportunities and implement solutions.&nbsp; Getting involved in every part of the software development cycle, such as designing, coding, reviewing, and test writing by different weights from time to time. Using best software development practices and processes, and willing to spread this knowledge/experience to the team. Contributing to a team culture that values openness, quality, robustness, and scalability while fostering innovation.&nbsp; &nbsp; What you’ll have&nbsp; BS/MS in CS or equivalent discipline. 4+ years of professional software development experience. Are team-oriented, friendly, reliable, humble, receptive to feedback, and gain satisfaction from teamwork, and are a great learner always seeking improvement points. Proven experience designing and delivering medium-scale systems or features end-to-end in a production environment. Have a deep sense of quality, and sharp engineering skills with strong CS fundamentals in data structures, algorithms, and software design abilities including object-oriented design patterns.&nbsp; Demonstrated ability to lead technical initiatives, influence architecture, and coordinate work across multiple engineers. Are self-driven, own your services by all dimensions and intrinsically have a desire to get things done. Hands-on experience building and maintaining web applications and distributed systems. Nice to have:&nbsp; Experience over at least one programming language (Python, Java, Kotlin, JavaScript/TypeScript). Experience with React, Next.js, GraphQL, gRPC/Protobuf, event-driven systems like Kafka. Have basic understanding about software design of large-scale, caching, resiliency, databases, service-oriented architecture, object-oriented design and distributed programming.&nbsp; We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you! &nbsp; Life at Udemy We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy: &nbsp;We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it. Learning is what we do—inside and out. Our Learning &amp; Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend. Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success. We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work. Learn more about our certification here and find out what it's like to work at Udemy on our blog. Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organisations around the world. You’ve got the skills; why not use them to help others develop theirs? At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We will consider for employment qualified applicants with arrest and conviction records.Why work here? You’ll grow here.Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here.We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work.We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others.We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact.What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN&nbsp;together.&nbsp; Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits,&nbsp;Turkiye Benefits &amp; US Benefits,&nbsp;pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.&nbsp; Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. &nbsp; At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!&nbsp; Information regarding data privacy is available within the Udemy Careers Privacy Notice.

Senior Software Engineer

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.&nbsp; Learn more about us on our company page.About Us At Udemy, we’re on a mission to transform lives through learning. We’re a leading online skills marketplace and learning platform, serving more than 69 million learners and 15,700 organizations globally. Our goal is to provide flexible and effective skill development, empowering individuals and organizations to keep pace with innovation and prepare for the future of work. We believe that talented people are everywhere, but oftentimes, those dream opportunities are hard to come by. That’s why we’re focused on revolutionizing learning, leveraging the deep expertise of Udemy’s 75,000 instructors and the power of our platform, to help individuals sharpen their skills and harness their full potential. This hybrid position requires three days per week in the office at the nearest hub. About You You’re an analytical problem-solver ready to put your skills toward purposeful work that has a global impact. You want to lead the way in innovation, exploring the latest technologies and finding new solutions. You thrive in a collaborative environment and are eager to work with and learn alongside the best in Product, Design, and Engineering. About your Skills Adaptability and Curiosity – You’re eager to learn new technologies, embrace change, and grow in a dynamic environment. You ask thoughtful questions and seek out opportunities to expand your knowledge. Collaboration and Communication – You can work well in a team, share your ideas clearly, listen actively, and contribute to a positive, supportive culture. You’re comfortable giving and receiving feedback to improve both yourself and the team. Ownership – You take initiative and follow through on your responsibilities, whether you're contributing to a larger project or owning a specific feature end-to-end. You care about delivering quality work, ask for help when needed, and take pride in seeing your code reach real users. Your sense of ownership helps build trust across the team. About the Role The Skills Signals team at Udemy is building the core systems that define and manage skills across the platform. We empower learners to measure their skill growth through quizzes, practice tests, and assessments, and help them showcase their progress to the world. Our work supports millions of learners and instructors globally. We’re hiring a Senior Full Stack Engineer (IC3) who thrives on building scalable, end-to-end systems, collaborating across functions, and mentoring teammates. You’ll contribute across the stack—architecting microservices, crafting intuitive UIs, and shaping data pipelines—to deliver impactful learning experiences. This is a chance to take ownership, drive technical direction, and create global-scale impact. &nbsp; What you’ll be doing &nbsp;Design, develop, and maintain applications that support millions of learners and instructors globally. Collaborate with product managers, designers, and other engineers to ensure seamless backend–frontend integration, supporting intuitive and impactful instructor experiences. Drive modernization efforts by decomposing legacy systems and reducing technical debt. Implementing secure and scalable backend services and APIs, focusing on ensuring seamless front-end integration via GraphQL, supporting real-time content discovery tools, and instructor-facing interfaces. Write clear, maintainable, and well-tested code, and participate in code reviews to uphold engineering best practices. Actively participate in agile ceremonies (e.g., stand-ups, sprint planning, retrospectives) and contribute to team collaboration and continuous improvement.&nbsp; &nbsp; What you’ll have B.S. degree or higher in Computer Science or a related technical field.&nbsp; 4+ years of experience working across the stack, with strength in either frontend or backend and willingness to grow into both. Proficiency with JavaScript/TypeScript and React on the frontend. Strong backend development experience working with backend languages and frameworks such as Kotlin, Python, or similar.&nbsp; Bonus: Experience with Next.js,GraphQL, gRPC/Protobuf, event-driven systems like Kafka. &nbsp;Ability to write clean, maintainable code and an understanding of basic testing practices.&nbsp; Strong system design and problem-solving skills, with an eye for performance, scalability, and maintainability. Ability to break down complex projects, prioritize, and deliver incrementally. Growth mindset, curiosity, and eagerness to mentor others. Passion for Udemy’s mission—empowering instructors and learners globally. Effective communication skills and a collaborative attitude—comfortable asking questions, seeking feedback, and aligning with shared team goals.&nbsp; .We understand that not everyone will match each of the above qualifications. However, we also realise that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!.Why work here? You’ll grow here.Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here.We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work.We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others.We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact.What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN&nbsp;together.&nbsp; Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits,&nbsp;Turkiye Benefits &amp; US Benefits,&nbsp;pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.&nbsp; Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. &nbsp; At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!&nbsp; Information regarding data privacy is available within the Udemy Careers Privacy Notice.

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.&nbsp; Learn more about us on our company page.Where we work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays. About your skills Craftsmanship: You take pride in building performant, scalable, and maintainable backend and frontend services. You write clean code, pay attention to detail, and leverage modern frameworks to deliver high-quality service capabilities. Ownership: You lead by example, taking initiative and accountability for your work. You independently scope, execute, and drive projects forward, while proactively resolving blockers and raising the bar for your team.Execution: You break down moderately complex problems into milestones and deliverables. You optimize for impact, focus on scalable solutions, and help your team ship reliably and iteratively. Collaboration: You work closely with cross-functional peers to deliver service capabilities. You clearly communicate technical trade-offs and foster alignment across engineering, product, and other stakeholders. Problem Solving: You approach problems with analytical rigor and a systems mindset. You debug effectively, identify root causes, and contribute to solutions that improve both the product and team workflows. Learning Mindset: You embody Udemy’s spirit of continuous learning. You stay up to date on best practices, seek feedback, and help others grow through knowledge-sharing and mentoring. About this role Udemy is searching for a Senior Software Engineer who embodies our values of authenticity, continuous learning, experimentation, being results-oriented, and being individually humble, yet collectively proud. We expect you to be comfortable with a combination of frontend and backend technologies. Our ideal candidate will be comfortable addressing complex problems, including navigating projects with ambiguous parameters. You will be joining our Enterprise Portfolio team to build high-impact, customer-facing features that support 17.000 Udemy Business customers with millions of learners and instructors worldwide. You’ll help give companies the tools they need to understand, support, and grow the workforce for the future by driving admin engagement to ensure that the Udemy Business platform is rolled out properly and learning aligns with the goals of the admins in the company. You’ll also deepen your expertise by collecting learner activities, connecting those to the intended learning goals as set by the company admins and help our Enterprise customers to intuitively measure their own business outcome from their investment to their learners. As an organization, we are always learning. This manifests in our habitual learning approach, constructive debates and utilizing our own platform for continuous development. Your dedication to growth, openness to robust discussions and leveraging our solutions for learning will be pivotal to your success. What you’ll be doing Writing code using your skills in Kotlin/Java, Spring Boot, Kafka, MySQL, DynamoDB, Redis/Elasticache, GraphQL, Kubernetes and user interfaces in ReactJS, Typescript, MobX or closely related technologies to meet your team's objectives. Deploying, monitoring and maintaining a set of critical services in our infrastructure using Datadog and FireHydrant Signals. Building user experiences that adhere to a high level of accessibility standards. Applying analytical problem solving, cross-functional communication, and systems thinking to ensure smooth execution of product features. Optimizing code and processes to help your team achieve their goals. Leading, coordinating, executing, and delivering projects at scale. Managing complexity within your team while concurrently interacting with teams in adjacent domains. Work closely with product, design and other team partners to ensure our implementations meet business outcomes Mentoring and teaching engineers junior to you What you’ll have Have a BS/MS in CS or equivalent discipline; or equivalent alternative degree or work experience. 5+ years of professional software development experience Technical competence in some of the following technologies or similar, Kotlin/Java, Spring Boot, Kafka, SQL, GraphQL, Kubernetes. Practitioner in some of the following technologies or similar, ReactJS, Typescript, frontend state management, HTML, CSS. Solid understanding of domain-driven design, event-driven development and monolith decomposition patterns. Analytical problem solving, cross-functional communication, and systems thinking skills. Ability to break moderately complex problems and projects to deliverable milestones. Why work here? You’ll grow here.Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here.We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work.We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others.We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact.What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN&nbsp;together.&nbsp; Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits,&nbsp;Turkiye Benefits &amp; US Benefits,&nbsp;pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.&nbsp; Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. &nbsp; At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!&nbsp; Information regarding data privacy is available within the Udemy Careers Privacy Notice.

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.&nbsp; Learn more about us on our company page.Where we work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position in Chennai, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays. &nbsp; About your skills&nbsp; Analytical Problem-Solving: You excel at analyzing complex challenges and devising purposeful solutions that create a global impact.&nbsp; Innovation Leadership: You are driven to lead the way in innovation, exploring cutting-edge technologies and discovering new solutions to pressing problems. Collaboration: You thrive in a collaborative environment, working closely with cross-functional teams to achieve shared goals. Learning and Growth: You are eager to learn from and work alongside top talent, continuously improving your skills and contributing to a culture of excellence.&nbsp; &nbsp; About this role The Globalization team at Udemy is on a mission to make learning accessible to everyone, everywhere.&nbsp; As a Senior Software Engineer on this team, you will play a pivotal role in architecting and building the systems that allow Udemy to scale globally. You will tackle complex technical challenges—from optimizing payment flows for specific regions to re-imagining content discovery for different cultures. You will serve as a technical anchor for the team, driving best practices, influencing architectural decisions, and ensuring our systems are robust, scalable, and ready for millions of global users. &nbsp; What you'll be doing Lead Technical Design: Drive the design and implementation of complex, high-scale features and services. You will take vague requirements and turn them into concrete, scalable technical architectures. Build &amp; Deploy: Contribute to the design, development, and deployment of backend and full-stack features using technologies like Kotlin, Spring Boot, Python, Django, React, Kafka, Redis, and MySQL. Mentorship: Act as a mentor to junior and mid-level engineers, providing technical guidance, conducting thorough code reviews, and fostering a culture of engineering excellence. Drive Quality: Champion best practices in testing, observability, and documentation. You will ensure our services are production-ready and easy to maintain. Collaborate: Partner deeply with Product Managers and Designers to shape the product roadmap. You will provide technical feasibility assessments and propose innovative solutions to business problems. Solve Hard Problems: Troubleshoot complex production issues, identify bottlenecks in our distributed systems, and implement long-term fixes. &nbsp; What you'll have Education: B.S. degree or higher in Computer Science or a related technical field. Experience: 5+ years of experience in software engineering, with a strong track record of delivering complex applications in a distributed environment. Language Proficiency: Proficiency in at least one object-oriented language (e.g., Java, Kotlin, Python). Web &amp; API Development: Experience working on web applications or APIs, with a strong understanding of HTTP, REST, and modern backend patterns. Infrastructure &amp; Data: Exposure to databases (SQL or NoSQL), caching systems (e.g., Redis), and cloud environments (e.g., AWS). System Design: Strong understanding of distributed system architecture, design patterns, data modeling, and scalability principles and experience with event-driven architectures using Kafka. Frontend experience with modern frontend frameworks like React.js and Next.js, along with an understanding of SSR and frontend performance. Communication: Excellent communication skills in English, with the ability to drive technical consensus and explain complex concepts to non-technical stakeholders. &nbsp; Nice to have Experience with Spring Boot and GraphQL. Experience with gRPC/Protobuf. Background in Internationalization (i18n) or building global-ready products. Exposure to microservice architecture and containerization tools like Docker or Kubernetes. &nbsp; We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you! &nbsp; #LI-SO1 &nbsp;Why work here? You’ll grow here.Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here.We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work.We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others.We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact.What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN&nbsp;together.&nbsp; Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits,&nbsp;Turkiye Benefits &amp; US Benefits,&nbsp;pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.&nbsp; Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. &nbsp; At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!&nbsp; Information regarding data privacy is available within the Udemy Careers Privacy Notice.

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.&nbsp; Learn more about us on our company page.Where we Work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays. &nbsp; About Your Skills Product Management: You excel at overseeing the planning, development, launch, and lifecycle management of products, ensuring they meet market needs and align with business strategy while driving measurable outcomes for customers. Innovation: You demonstrate the ability to generate and implement creative solutions, leverage emerging technologies, and drive continuous improvement initiatives that enhance customer success outcomes and business value. Customer Experience (CX): You have a deep understanding of how to enhance consumer satisfaction by managing and optimizing customer interactions throughout all stages of their journey, creating positive experiences that drive retention and growth. Customer Relationship Management (CRM): You are skilled at managing customer interactions, analyzing behavioral data, and utilizing various communication channels to enhance satisfaction, drive engagement, and support revenue growth. Customer Engagement: You excel at building meaningful interactions with customers through multiple touchpoints, fostering long-term relationships that encourage loyalty, advocacy, and sustained success with our platform. Business Systems: You understand how to work with business systems teams to design, implement, and optimize systems and processes that support organizational efficiency, enable scalable operations, and facilitate data-driven decision making across business functions. &nbsp; About This Role &nbsp; As a Digital Customer Success Product Manager, you will drive the development and optimization of digital products and experiences that enhance customer success outcomes. You will work at the intersection of product strategy and customer success, leveraging data insights to build scalable solutions that help customers achieve their goals while contributing to business growth. This role requires a deep understanding of customer needs, product development processes, and success metrics to create impactful digital experiences that drive customer satisfaction and retention. &nbsp; What You'll Be Doing Partner with customer success teams to identify pain points and opportunities for digital product improvements that enhance customer outcomes Develop and execute product roadmaps for digital customer success tools, features, and experiences based on customer feedback and data analysis Collaborate with engineering, design, and data teams to build and optimize digital touchpoints that drive customer engagement and success Analyze customer behavior data and success metrics to inform product decisions and measure the impact of digital initiatives Work cross-functionally with marketing, sales, and customer success teams to align product strategy with customer journey and business objectives Define and track key performance indicators for digital customer success products, ensuring alignment with customer and business goals Drive innovation by identifying emerging technologies and methodologies that can enhance customer success capabilities and outcomes Design and optimize business systems and processes that support scalable customer success operations and data-driven insights &nbsp; What You'll Have Proven experience in product management, customer success, or digital experience with a focus on customer-facing digital products or digital customer success initiatives Strong analytical skills with experience using data to drive product decisions and measure customer success outcomes Experience working with cross-functional teams including engineering, design, customer success, and marketing Demonstrated ability to translate customer needs and feedback into actionable product requirements and roadmaps Familiarity with customer success metrics, methodologies, and best practices for driving customer engagement and retention Experience with CRM platforms, customer data analysis, and digital customer engagement tools Strong communication and collaboration skills with the ability to influence stakeholders and align teams around shared goals Track record of launching and iterating on digital products that drive measurable improvements in customer satisfaction and business results Experience implementing innovative solutions and emerging technologies to solve complex customer success challenges Understanding of business systems design and process optimization to support scalable customer success operations At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity and a bonus.&nbsp;Hiring Compensation Range$130,000&mdash;$162,000 USDWhy work here? You’ll grow here.Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here.We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work.We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others.We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact.What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN&nbsp;together.&nbsp; Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits,&nbsp;Turkiye Benefits &amp; US Benefits,&nbsp;pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.&nbsp; Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. &nbsp; At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!&nbsp; Information regarding data privacy is available within the Udemy Careers Privacy Notice.

Digital Customer Success Product Manager

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.&nbsp; Learn more about us on our company page.Where we WorkUdemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.About your skills Continuous Learning – A strong desire to keep learning and growing, especially in technical competencies and organizational knowledge.Analytical Problem Solving – The ability to break down moderately complex problems and find effective solutions using cross-functional communication and systems thinking.Proactiveness and Initiative – Taking ownership of projects, prioritizing work independently, and leading moderately complex projects to completion.Team-Oriented Mindset – Valuing collaboration, mutual recognition of accomplishments, and fostering a culture of humility and collective pride.Adaptability in Technology – Comfort in using various technologies while maintaining services and optimizing code and processes.About this role Udemy is searching for a Software Engineer who embodies our values of authenticity, continuous learning, experimentation, being results-oriented, and being individually humble, yet collectively proud. We expect you to be comfortable with a combination of frontend and backend technologies. Our ideal candidate will be comfortable addressing moderately complex problems, including navigating projects with ambiguous parameters.As an organization, we are&nbsp;always learning. This manifests in our habitual learning approach, constructive debates and utilizing our own platform for continuous development. Your dedication to growth, openness to robust discussions and leveraging our solutions for learning will be pivotal.What you’ll be doing &nbsp;Implementing services using your skills in Kotlin/Java, Spring Boot, Kafka, MySQL, DynamoDB, Redis/Elasticache, GraphQL, Kubernetes and user interfaces in ReactJS, Typescript, MobX or closely related technologies to meet your team's objectives.Deploying, monitoring and maintaining a set of critical services in our infrastructure using Datadog and FireHydrant Signals.Building user experiences that adhere to a high level of accessibility standards.Applying analytical problem solving, cross-functional communication, and systems thinking to ensure smooth execution of product features.Optimizing code and processes to help your team achieve their goals.Leading, coordinating, executing, and delivering moderately complex projects at scale.Managing complexity within your team while concurrently interacting with teams in adjacent domains.What you’ll have &nbsp;2+ years of professional software development experienceFluency in English languageTechnical competence in Kotlin/Java, Spring Boot, Kafka, SQL, GraphQL, Kubernetes or closely related technologies.Practitioner in ReactJS, Typescript, frontend state management, HTML, CSS.Solid understanding of domain-driven design, event-driven development, monolith decomposition patterns.Working knowledge of analytical problem solving, cross-functional communication, and systems thinking.Ability to break moderately complex problems and projects to deliverable milestones.Why work here? You’ll grow here.Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here.We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work.We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others.We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact.What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN&nbsp;together.&nbsp; Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits,&nbsp;Turkiye Benefits &amp; US Benefits,&nbsp;pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.&nbsp; Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. &nbsp; At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!&nbsp; Information regarding data privacy is available within the Udemy Careers Privacy Notice.

Senior Software Engineer, Platform

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.&nbsp; Learn more about us on our company page.We are seeking a software engineer to join Udemy’s Machine Learning Services team. This team builds and maintains backend systems that support both machine learning services and Generative AI initiatives. In this role, you will work on microservices, contribute to GenAI integrations, and help deliver reliable backend services used at scale. What you'll be doing Create, develop, maintain, and enhance microservices to support key ML applications and GenAI initiatives. Implement and support interfaces to integrate with multiple 3rd party GenAI providers, ensuring robustness and high reliability. Contribute to improving system reliability, performance, and scalability. Participate in planning, implementation, and delivery of backend features. Write clean, well-tested code and participate in code reviews, including reviewing AI-generated code Work with cross-functional partners to support ML-driven product features. Foster a culture of continuous improvement through proactive problem-solving and staying up-to-date with emerging technologies What You'll Have Professional experience or strong project experience building backend or full-stack services. Practical experience with microservices or service-oriented architectures. Familiarity with event-driven systems or streaming platforms such as Kafka. Demonstrated ability to solve high-impact technical challenges and deliver scalable technical solutions. Solid problem-solving skills and attention to code quality. Proficiency in at least one modern programming language. Experience in design for distributed user-centric applications. Experience using cloud platforms and related infrastructure tools. Comfort working in agile, collaborative engineering teams. Interest in machine learning systems and GenAI-backed applications. Why work here? You’ll grow here.Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here.We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work.We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others.We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact.What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN&nbsp;together.&nbsp; Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits,&nbsp;Turkiye Benefits &amp; US Benefits,&nbsp;pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.&nbsp; Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. &nbsp; At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!&nbsp; Information regarding data privacy is available within the Udemy Careers Privacy Notice.

Software Engineer, MLS

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.&nbsp; Learn more about us on our company page.Where we work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is a remote or hybrid position in the US.&nbsp; About your skills&nbsp; Product strategy: You have experience defining and executing product strategies that align with business goals and user needs. User-centered: Collaboration with designers to create intuitive and delightful user experiences is your strength. Data-backed decision making: You excel in leveraging data to inform decisions, measure success, and iterate for improvement. Stakeholder Alignment: You develop relationships effectively up, down, and across the organization. You confidently communicate and align with multiple stakeholders, building trust and shared vision. About this role We are seeking an experienced Senior Product Manager to join our team in a strategic, high-impact role. You will contribute to shaping the overall direction of our core learning experience and lead the development of innovative, engaging, and delightful products that help millions of learners achieve their goals. Overseeing key elements of the user journey, you will design and refine learning features that spark deeper engagement and drive career growth. If you’re passionate about creating effective and engaging learning experiences with a strong track record of delivering impactful results, we want to hear from you. What you’ll be doing&nbsp; Define and drive product strategy, development, and execution for learning experiences. Collaborate with cross-functional partners, including engineering, design, data science, and marketing, to craft experiences that inspire and empower learners. Operate with a high degree of autonomy, integrating strategies and tactics aligned with organizational goals. Champion learner needs and market opportunities by working closely with stakeholders across the company. Leverage behavioral insights, learner feedback, and data-driven decision-making to prioritize initiatives and measure success. Lead execution through all stages of the product lifecycle: discovery, design, development, delivery, and optimization. Build trust and alignment within the organization to deliver meaningful business outcomes. What you’ll have&nbsp; 4+ years of product management experience with user-facing products. Strong expertise in user-centered design and a track record of creating intuitive and delightful user experiences. Demonstrated success leading large, complex product initiatives and driving measurable business outcomes. Exceptional analytical skills with the ability to translate data into actionable insights. Outstanding communication and collaboration abilities, with experience influencing and aligning diverse stakeholders. In-depth knowledge of product development methodologies and industry best practices. Passion for lifelong learning and Udemy’s mission to improve lives through education. At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity.Hiring Compensation Range$224,000&mdash;$280,000 USDWhy work here? You’ll grow here.Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here.We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work.We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others.We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact.What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN&nbsp;together.&nbsp; Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits,&nbsp;Turkiye Benefits &amp; US Benefits,&nbsp;pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.&nbsp; Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. &nbsp; At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!&nbsp; Information regarding data privacy is available within the Udemy Careers Privacy Notice.

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