C2 Apps System Administrator

The role will provide technical support, Operations and Maintenance (O&M), and system administration for Command and Control (C2) communications infrastructure, including VMware Horizon Virtual Desktop Infrastructure (VDI) environments, client systems, servers, and associated applications. System monitoring, troubleshooting, user account administration, performance optimization, and ensuring system security and availability.

Job Duties and Responsibilities:

• Perform technical support and Operations & Maintenance (O&M) activities for supported enterprise systems.
• Install, patch, upgrade, tune, optimize and repair hardware software (including operating systems, applications and databases to maintain optimal performance.
• Design, develop, modify, and implement software applications and programs.
• Develop and maintain middleware ("glue-ware") supporting client applications and security updates.
• Provide Tier II technical support and troubleshooting services.
• Install, configure, administer, and maintain physical and virtual server environments.
• Manage user accounts, profiles, permissions, and access controls.
• Monitor user access and ensure compliance with established security policies and procedures.
• Analyze workstation and server logs to identify, troubleshoot, and resolve system issues.
• Provide technical support and expertise for assigned projects and initiatives.
• Support desktop, server, and software application integration efforts.
• Monitor system performance, utilization, and capacity to ensure optimal availability, reliability, and recoverability while reporting vulnerabilities and operational risks.