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Product Manager Call Quality
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We are hiring a Staff Product Manager - Call Quality & Voice Platform.
Great conversations come with great responsibilities. Delivering the best-in-class cloud-based voice solution means owning the experience where it matters most: crisp, reliable, interruption-free calls. Aircall’s mission is to ensure that every conversation - whether with a customer, prospect, or partner - happens with the highest possible quality, regardless of device, network, or geography.
A large part of Aircall’s product value comes from the clarity and reliability of our voice layer, and the intelligence we provide to help customers understand, troubleshoot, and improve call performance. Empowering conversations means building systems that proactively maintain call quality, surface accurate diagnostics, and minimize the operational cost of voice issues for our users and support teams.
We are looking for a Staff Product Manager, to own Call Quality & Voice Platform to lead Aircall’s strategy for voice reliability, media performance, and call experience observability. This person will work with Engineering, Data, CX, Infra, and Product Marketing to define Aircall’s long-term vision for call performance, and deliver impactful product improvements that scale globally.