Client Learning & Adoption Program Manager (R-20135)

Florham Park - New Jersey - United States, US

Posted 1 week ago

Full TimeMid LevelHybridSales Support

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Job Description

Shape the Future with Dun & Bradstreet

At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.

The Client Learning & Adoption Program Manager establishes and manages the governance framework, operating model, and cross-functional programs that support customer learning, adoption, engagement, and enablement across Dun & Bradstreet.

The role serves as the primary liaison between Client Learning & Adoption and key stakeholders, including Customer Success, Product, Product Marketing, Sales, Onboarding, Customer Service, Professional Services, Change Management & Communications, and Operations. It drives alignment across teams, manages intake and prioritization processes, coordinates strategic initiatives, and ensures customer-facing programs are executed consistently and effectively.

This role focuses on governance, operational excellence, stakeholder management, process ownership, and program execution. It ensures the teams responsible for those functions operate within a well-defined governance framework and remain aligned to business priorities and customer outcomes.

About Dun & Bradstreet

Dun & Bradstreet, founded in 1841, is a global leader in commercial data, analytics, and insights for businesses. The company provides a wide range of solutions to help organizations make informed decisions, manage risk, and drive growth. With a rich history of innovation and a deep understanding of data, Dun & Bradstreet empowers businesses to navigate the complexities of the modern marketplace and thrive in an ever-changing world.

Job overview

Employment type

Full Time

Experience level

Mid Level

Work type

Hybrid

Department

Sales Support

Posted

1 week ago

About

Job Link

jobs.lever.co

Financials

Type

public

Annual Revenue

Market Cap

$4.0B+

Membership

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