Client Success Manager, Austin, TX (R-20155)

Austin - Texas - United States, US

Posted 2 days ago

Full TimeMid LevelHybridSales

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Job Description

Shape the Future with Dun & Bradstreet

At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.

he Client Success Manager is the primary point of responsibility and accountability for assigned client relationships and related Client Success activities to ensure clients realize value from D&B solutions. The role acts as a trusted advisor within an assigned Sales Channel, bringing D&B’s best ideas, innovations and service capabilities to Clients.

The Client Success Manager supports D&B clients through Driving Adoption and Value Realisation activities, Client Satisfaction, customer health visibility, customer maturity support, value plan execution, risk mitigation and supporting renewals. The role contributes customer health, adoption, maturity, value and risk input into retention readiness and T-Minus planning in partnership with Sales.

Commercial ownership, pricing, contract negotiation, sales quotas and expansion contracting remain with Sales. Technical implementation, integrations, workflow configuration, solution architecture and technical AI assessments remain with Technical Client Success Managers, Technical Advisory resources or other specialist functions.

About Dun & Bradstreet

Dun & Bradstreet, founded in 1841, is a global leader in commercial data, analytics, and insights for businesses. The company provides a wide range of solutions to help organizations make informed decisions, manage risk, and drive growth. With a rich history of innovation and a deep understanding of data, Dun & Bradstreet empowers businesses to navigate the complexities of the modern marketplace and thrive in an ever-changing world.

Job overview

Employment type

Full Time

Experience level

Mid Level

Work type

Hybrid

Department

Sales

Posted

2 days ago

About

Job Link

jobs.lever.co

Financials

Type

public

Annual Revenue

Market Cap

$4.0B+

Membership

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