No longer accepting applications
Technical Support Specialist, Sales Operations
This role at Getty Images has closed or expired — but the search doesn’t end here.
Still open — roles like this one
Creative Project Manager
Getty Images
Dubai, AE
Executive Assistant to the CEO & Executive Leadership Team
Getty Images
New York, NY, US
Key Account Executive
Getty Images
Los Angeles, CA, US
Customer Service Associate -German and/or French Speaker
Getty Images
Dublin, IE
Picture Desk Editor
Getty Images
London, GB
Creative Development Manager
Getty Images
London, GB
The role, as it was posted
Who You Are:
The Sales Operations Technical Support Specialist provides technical support to internal and external users within a designated region. This role serves as a primary point of contact for troubleshooting, researching, and resolving website, digital platform, and online service issues escalated by sales teams and customers. The specialist is responsible for monitoring, prioritizing, and responding to support requests, identifying root causes, and ensuring timely issue resolution in accordance with established processes and service expectations.
Working under general supervision, the Sales Operations Technical Support Specialist applies advanced technical knowledge and judgment to resolve complex support issues, document solutions, and escalate matters as needed. The role collaborates closely with cross-functional teams to address system and customer-impacting issues, support operational improvements, and contribute to a positive user experience.
Working under general supervision, the Sales Operations Technical Support Specialist applies advanced technical knowledge and judgment to resolve complex support issues, document solutions, and escalate matters as needed. The role collaborates closely with cross-functional teams to address system and customer-impacting issues, support operational improvements, and contribute to a positive user experience.