Manager, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management

Overview
The Emerging markets Acceptance Manager lead (“EMAML”) will define programs and coordinate commercial efforts in LAC to drive growth in the SME/MSME acceptance footprint and increase small merchants card utilization. In addition, as many SME plays are related to wallets, the Manager will be the key coordination point with the Global Acceptance Wallet strategy. This individual will identify, prioritize, and execute acceptance development strategies to elevate SME card adoption with merchants, and micro sellers.

Responsibilities
- Develop and execute Mastercard’s Acceptance SME, MSME and micro seller strategy. This position will work both with global and the teams in the market to to support sales enablement objectives through targeted programs. Provide ecosystem subject matter expertise, identifying product opportunities and informing product management priorities. The EMAML will monitor performance of micro merchant program and inform its evolution for the Latin-American region.
- The EMAML Track Acceptance locations growth for each of the markets both via customer reporting systems and transactional data to strategically drive growth and usage. The candidate will shape both executive-level and customer-facing narratives with strong analytic support for acceptance growth, with the experience and the penchant to become a subject matter expert in acceptance for emerging markets understanding the different peculiarities of LAC markets. The position requires to maintain a strong cross-functional working relationships to ensure alignment with global, regional, and market priorities

All About You
- Deep experience and knowledge of acceptance and acquiring business.
Market development mindset, with experience identifying and solving customer challenges
- Experience in roles with ownership of product management and business development objectives. Strong analytics skills.
- Innovation mindset with the curiosity and drive to tackle complex industry challenges
- You build strong networks, and create community with partners
- Ability to work with ambiguity and manage complex projects; successfully manage multiple responsibilities and tasks
- Distills complex topics and analysis into simple, clear narratives
- Ability to thrive in fast-paced environments; flexibility to handle rapidly changing scenarios
- Ability to work effectively in a highly matrixed organization
- Comfortable working closely with stakeholders at all levels of Mastercard’s organization

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.