Meta is looking for an experienced Business Support Engineer to play a pivotal role in shaping the technical support experience for Meta's advertising partners, customers, and clients globally. In this role, you will lead the engineering strategy for partner integrations across Meta's Ads products, working directly with Platform and Infrastructure teams to investigate and resolve complex partner issues.

You will drive systemic improvements to support frameworks, influence product roadmaps through data-driven insights, and set the technical direction for a global team of Business Support Engineers specializing in Meta's AdTech ecosystem. This role requires deep expertise in API integrations, cloud infrastructure, and AI-native tooling to proactively identify and eliminate root causes of partner-impacting issues at scale.