Payoneer
New York, New York, United States
1,001-5,000 Employees
KYC Team Leader
Bangalore, India
Posted on Jun 25, 2026
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Job Description
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Payoneer is looking for an KYC Team Leader, to be based in Bangalore, India
What’s the job?
Are you an energetic, motivated self-starter who can learn quickly in a fast-paced environment? Are you a passionate, committed professional with a keen sense of people, high intellectual curiosity, strong work ethic and accountability? Is this you?
- People Development: Manage and develop a team of backend support associates, including KYC (Know Your Customer), ensuring they meet career development goals.
- Operation Excellence: carry SLA targets and customer support matrix, enhance the team’s capability through quality and training initiatives.
- Customer Experience: Understand end-to-end customer experience and map best practices in the market, identify gaps and operational process opportunities, and drive continuous improvements to better meet business needs.
- Stakeholder Management: Collaborate with various business departments and operational departments, including customer care, risk, and compliance.
We’re looking for:
- Bachelor’s degree holders
- 6+ years’ experience in the operation or customer support field, 2+ years in working in KYC and working with multiple stakeholders
- Finance, Banking and Fintech operations management experiences would be a great advantage.
- Fintech/banking/financial industry background (especially with online payment process experience) would be an advantage.
- Ability to communicate/interact with management and key stakeholders.
- Hands-on experience and attention to details
- Proficient English skills – Spoken & written. And speaking knowledge of Hindi is desirable.
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
About Payoneer
Payoneer is a global financial services company that provides online money transfer and digital payment services. Founded in 2005, Payoneer has revolutionized the way businesses and professionals send and receive funds across borders. With its secure platform and wide range of payment solutions, Payoneer has become a trusted partner for millions of users worldwide, helping them streamline their international transactions and grow their businesses on a global scale.
Job overview
Employment type
Full Time
Experience level
Senior
Work type
On Site
Department
OPS CJ KYC
Posted
on Jun 25, 2026
Financials
Type
public
Annual Revenue
--
Market Cap
$2.8B+
Membership
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