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Manager, Field Service
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The role, as it was posted
Winning the race to bring new healthcare products safely to a waiting world drives Rapid Micro Biosystems (RMB) to combine today’s innovative technologies as never before. Your career at RMB puts you at the center of diverse global teams that span robotics, AI, Machine Learning, imaging, microbiology, and more, re-shaping how urgently needed pharmaceuticals are made, tested, and released for decades to come. The sky’s the limit.
Careers at RMB are fast-moving, with the high growth you’d expect from a world leader in microbiology automation. Advancement at RMB affords an opportunity to achieve your personal goals and develop your passions, in an inclusive environment where every employee has the resources and opportunities to hone their skills. You’ll do more, learn more, and have the ability to make a profound impact on our business.
The Field Service Manager – EU & APAC is responsible for leading and developing a geographically dispersed team of Field Service Engineers (FSEs) to deliver world-class service, support, and customer satisfaction. This role will ensure operational excellence, adherence to regulatory standards, and the effective delivery of preventive maintenance, installations, troubleshooting, and repair services across the EU and APAC regions.