AirGarage

About AirGarage AirGarage is on a mission to bring real estate online, starting with parking.We replace broken parking machines, fragmented software, and manual, labor-intensive operations with a unified, data-rich operating system for parking real estate. We handle everything it takes to run and optimize a parking asset: payments, dynamic pricing, enforcement, license plate recognition, analytics, and more.By building all of our technology in-house, we are able to deliver a magical experience for drivers while providing real-time visibility and revenue increases of 20-50% or more for real estate owners. That’s why national real‑estate leaders like Hines and Greystar, as well as technology companies like Meta, partner with AirGarage to optimize their parking facilities.AirGarage uses datapoints like real-time occupancy, local events, weather, driver behavior, competitor pricing, and more to bring true intelligence to real estate owners’ assets for the first time.We’re investing aggressively to make the physical world legible to a digital system: cameras, sensors, and software that generate a firehose of real-time data about the world around us. That data fuels models and algorithms that allow us to optimize performance at each property while giving owners the clarity and control they’ve never had before.Before you can optimize an asset, you need to observe it. Before you can observe it, you need to bring it online.We are starting with the $131 billion US parking real estate market because it is one of the most offline and mismanaged commercial real estate asset types. 26% of the land area in the median American urban core is dedicated to parking.We are backed by top tier investors including Headline Growth, Andreessen Horowitz, Floodgate, Founders Fund, Abstract Ventures, and angel investors who have founded or worked at companies like Uber, Opendoor, Flexport, and more. Want to learn more about AirGarage and the problem we're tackling? Check out these podcasts: <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.youtube.com/watch?v=AU0NkDK51E4">https://www.youtube.com/watch?v=AU0NkDK51E4</a> <a target="_blank" rel="noopener noreferrer nofollow" href="https://youtu.be/_8aM6NQHYiE?si=p5WIujBWUA1sG-b7">https://youtu.be/_8aM6NQHYiE?si=p5WIujBWUA1sG-b7</a><h1>THE ROLE 💼</h1>Pipeline is the lifeblood of AirGarage’s revenue engine, and this role sits at the center of how it gets created.We are looking for a leader to scale our Sales Development organization while helping shape how pipeline is generated, prioritized, and converted across the business. You will work directly with our VP of Sales to lead the SDR team through second-line leadership while helping design the systems, data, and processes that power our top-of-funnel.That means developing SDR managers and partnering closely with Sales Leadership, Revenue Operations, and our future Head of Marketing to improve how we identify the right accounts, engage prospects, and convert demand into qualified pipeline.This is not a traditional SDR Manager role. While you will lead and scale our SDR organization, the core mandate is broader: helping build the engine behind how pipeline gets created at AirGarage.This role is ideal for someone who enjoys building and improving systems- not just operating them. We have a strong foundation, but significant opportunity remains to improve how we target accounts, run the SDR motion, and use data, technology, and emerging AI tools to increase funnel efficiency.If you enjoy helping organizations evolve from a good SDR team into a great pipeline engine, this role offers the chance to have an outsized impact on how AirGarage grows.<h2>You will:</h2><ul style="min-height:1.5em"><li>Lead the SDR organization through second-line leadership, developing managers and building a scalable team structure as we grow from ~11 to ~16 SDRs</li><li>Architect how pipeline is generated at AirGarage, evolving our inbound and outbound playbooks and how SDRs and AEs collaborate across accounts</li><li>Identify and implement ways to increase funnel throughput, improving conversion from lead → meeting → opportunity</li><li>Partner with Revenue Operations on tooling, automation, and emerging AI capabilities that make SDR teams more effective</li><li>Work cross-functionally with Sales Ops and Research to improve how we identify, prioritize, and enrich target accounts</li><li>Serve as a key partner to Marketing to ensure demand generation efforts convert into high-quality pipeline </li></ul>Over time, this role will help shape a more scalable, data-driven revenue development engine that combines strong people leadership with better systems, data, and processes. <h1>What You’ll Own 📊</h1><h2>1) Leadership of the SDR Organization (Second-Line) </h2>Lead and scale AirGarage’s Sales Development organization through a team of managers.Initially manage:<ul style="min-height:1.5em"><li>1 SDR Team Lead</li><li>1 Fractional SDR Manager</li></ul>Over time transition to:<ul style="min-height:1.5em"><li>Two full-time SDR Managers</li><li>A team of ~16 SDRs </li></ul>Key responsibilities include:<ul style="min-height:1.5em"><li>Building and developing a high-performing SDR organization</li><li>Establishing operating cadence, performance expectations, and accountability</li><li>Improving meeting quality and SDR productivity</li><li>Increasing the effectiveness of SDR-sourced pipeline</li><li>Creating clear alignment between SDRs and AEs across territories and account ownership</li></ul>A key part of this role will be developing SDR managers and building a leadership bench within the organization as the team grows.Success in this role will ultimately be measured by improvements in pipeline quality, SDR productivity, and conversion rates across the funnel.<h2>2) Revenue Development Strategy </h2>Help define and evolve AirGarage’s top-of-funnel motion.This includes:<ul style="min-height:1.5em"><li>Evolving the inbound and outbound SDR playbook</li><li>Defining how SDRs and AEs collaborate across segments and accounts</li><li>Helping shape lead qualification standards and handoff processes</li><li>Identifying opportunities to improve conversion rates from lead → meeting → opportunity</li><li>Developing frameworks for prioritizing the highest-value accounts and opportunities </li></ul><h2>3) Market Intelligence &amp; Account Prioritization </h2>Work closely with Sales Ops and our Research function to improve how we identify and prioritize target accounts.Areas of collaboration include:<ul style="min-height:1.5em"><li>Market mapping and TAM insights</li><li>Account enrichment and data quality</li><li>Identifying high-potential properties and ownership groups within our market</li><li>Ensuring SDRs are focused on the right opportunities </li></ul><h2>4) AI, Automation, and Sales Technology </h2>Partner with Revenue Operations to continuously improve the systems and tools that power SDR productivity.This includes contributing to initiatives such as:<ul style="min-height:1.5em"><li>AI-assisted prospecting and personalization</li><li>Improved sequencing and outreach strategies</li><li>Automated research and account insights</li><li>Better prioritization of high-value leads and accounts</li></ul>You will play an active role in identifying opportunities where emerging tools and AI capabilities can meaningfully improve the throughput and effectiveness of the funnel.<h2>5) Partnership with Marketing </h2>Serve as a key partner to our future Marketing organization.You will help create strong feedback loops between Marketing and Sales Development around:<ul style="min-height:1.5em"><li>Lead quality and conversion performance</li><li>Campaign effectiveness</li><li>Target segments and messaging</li><li>Funnel health and pipeline creation</li></ul>Your team will play a critical role in ensuring marketing-generated demand is effectively converted into qualified pipeline.<h1>WHO YOU ARE: 🦚</h1>Our ideal candidate will have:<ul style="min-height:1.5em"><li>7–10+ years of SaaS revenue experience</li><li>Experience managing SDR teams and developing SDR managers</li><li>Experience improving top-of-funnel performance (not just managing activity)</li><li>Strong familiarity with modern sales technology and emerging AI tools</li><li>A data-driven mindset and comfort working with funnel metrics</li><li>Experience collaborating closely with Marketing and Revenue Operations teams </li></ul><h2>PREFERRED EXPERIENCE ✨</h2>We'd love to see experience in one or more of the following:<ul style="min-height:1.5em"><li>Vertical SaaS companies</li><li>Businesses with a “rip and replace” sales motion</li><li>Data-driven revenue organizations with strong outbound or hybrid SDR motions</li><li>Companies where outbound prospecting plays a meaningful role in pipeline generation </li></ul><h1>🚨 WHY THIS ROLE MAY NOT BE FOR YOU 🚨</h1><ul style="min-height:1.5em"><li>Your experience leading SDR teams has primarily focused on managing individual contributors rather than developing SDR managers</li><li>You prefer focusing on day-to-day activity management and call coaching rather than improving how pipeline is generated across the funnel</li><li>You are most comfortable operating within a well-defined SDR playbook rather than helping design and evolve how the motion works</li><li>You prefer roles that are primarily team management rather than ones that require close collaboration with Sales Ops, Marketing, and leadership</li><li>You are less interested in using data, systems, and emerging AI tools to improve how SDR teams prioritize accounts and generate pipeline </li></ul>IMPORTANT NOTE 🚨AirGarage is a remote-first company, but we also value in-person collaboration to strengthen trust and teamwork. Team members should expect ~6 weeks of travel per year for:<ul style="min-height:1.5em"><li>2–3 full company offsites, “Remote Weeks”</li><li>Lending a hand to support 2 new location launches</li><li>In-person onboarding as well as supporting other onboarding sessions for new team members</li></ul>The rest of the year, team members can work remotely from wherever (US time zones) they’re most comfortable as long as they are performing well in their role. Attendance at in-person events throughout the year is expected—if you’re not open to traveling ~6 weeks per year for work, this role isn’t a good fit for you.THE UPSIDE 📈<ul style="min-height:1.5em"><li>📈 Equity: Have a stake in the business that you’re helping to build and grow.</li><li>🌴 Work remotely: Live and work wherever you like! We believe in folks working where they are happiest and most productive. We currently hire teammates that are located anywhere within North America.</li><li>🏥 Health insurance: We offer health insurance and currently cover 85% of the cost of medical, dental, and vision plans for the primary employee and 50% of the cost of plans for dependents.</li><li>🍼 Parental Leave: We offer 12 weeks of fully paid parental leave to all parents to bond with a newly born, adopted, or fostered child. The 12 weeks can be taken as a continuous leave or intermittently over the first 18 months of the child's life. </li><li>💻 Home office setup: Get a laptop + additional equipment needed to set you up for success.</li><li>⛺ Time to recharge: We have an unlimited PTO policy with a minimum requirement of 10 days per year.</li><li>🤑 401k: Make financial planning right for you with a 401k retirement savings program.</li><li>✈️ Team Off-sites: ~2 times per year our team comes together for a full week in places like Tahoe, Puerto Vallarta, San Diego, Park City, and Austin.</li><li>📚 BookGarage: Our team loves to learn and grow together, so join us for our optional recurring book club.</li><li>🪴Room to grow: Our team will be orders of magnitude larger within a few years; as a part of our foundational team, you'll have opportunities to grow with us. </li><li>🏙️ Transform our cities: The opportunity to change the way that the world thinks about real estate use in our cities.</li><li>👐 Work with a diverse team: At AirGarage, we've always been committed to building a thriving team that represents the communities we serve. Our team is currently 40% female and 30%+ from underrepresented communities.</li></ul>Note: Employment with AirGarage is contingent upon successful completion of a background check and employment verification conducted in compliance with applicable laws. Background checks are completed only after a conditional offer of employment has been made.We understand that there's no such thing as a 'perfect' candidate. We're looking for someone passionate, with grit and determination, who is excited to face the challenges of a rapidly growing startup. AirGarage is the type of company where you can grow exponentially, and we encourage you to apply to us even if you don't 100% match the candidate description.AirGarage is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Candidates and employees are always evaluated based on merit, qualifications, and performance. We will never discriminate on the basis of race, color, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.

Head of Sales Development

About AirGarage AirGarage is on a mission to bring real estate online, starting with parking.We replace broken parking machines, fragmented software, and manual, labor-intensive operations with a unified, data-rich operating system for parking real estate. We handle everything it takes to run and optimize a parking asset: payments, dynamic pricing, enforcement, license plate recognition, analytics, and more.By building all of our technology in-house, we are able to deliver a magical experience for drivers while providing real-time visibility and revenue increases of 20-50% or more for real estate owners. That’s why national real‑estate leaders like Hines and Greystar, as well as technology companies like Meta, partner with AirGarage to optimize their parking facilities.AirGarage uses datapoints like real-time occupancy, local events, weather, driver behavior, competitor pricing, and more to bring true intelligence to real estate owners’ assets for the first time.We’re investing aggressively to make the physical world legible to a digital system: cameras, sensors, and software that generate a firehose of real-time data about the world around us. That data fuels models and algorithms that allow us to optimize performance at each property while giving owners the clarity and control they’ve never had before.Before you can optimize an asset, you need to observe it. Before you can observe it, you need to bring it online.We are starting with the $131 billion US parking real estate market because it is one of the most offline and mismanaged commercial real estate asset types. 26% of the land area in the median American urban core is dedicated to parking.We are backed by top tier investors including Headline Growth, Andreessen Horowitz, Floodgate, Founders Fund, Abstract Ventures, and angel investors who have founded or worked at companies like Uber, Opendoor, Flexport, and more. Want to learn more about AirGarage and the problem we're tackling? Check out these podcasts: <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.youtube.com/watch?v=AU0NkDK51E4">https://www.youtube.com/watch?v=AU0NkDK51E4</a> <a target="_blank" rel="noopener noreferrer nofollow" href="https://youtu.be/_8aM6NQHYiE?si=p5WIujBWUA1sG-b7">https://youtu.be/_8aM6NQHYiE?si=p5WIujBWUA1sG-b7</a>THE ROLE 👋The Onboarding Lead will own the end-to-end onboarding experience for new AirGarage partners. From the moment a deal closes through the go live date, this role is responsible for orchestrating a smooth, world-class transition to AirGarage’s platform.You will be the main point of contact for all stakeholders—property owners, tenants, internal teams, and vendors—ensuring that each new location goes live successfully, with a high-quality experience that builds trust and sets the foundation for long-term success. This is a highly cross-functional role that sits at the intersection of sales, operations, hardware, and partner success, requiring meticulous organization, excellent communication skills, and a deep commitment to delivering an exceptional partner experience.WHAT YOU WILL DO 🧠Own the Launch Process for New Properties:<ul style="min-height:1.5em"><li>Act as the primary owner of each new locations onboarding, from the moment a deal is closed to one week post-launch.</li><li>Develop and execute detailed onboarding plans tailored to each property.</li><li>Coordinate across hardware, permitting, compliance, and central ops teams to ensure all launch dependencies are met.</li></ul>Be the Point of Contact for Partners and Stakeholders:<ul style="min-height:1.5em"><li>Serve as the main liaison for property owners, tenants, and other stakeholders throughout the onboarding process.</li><li>Proactively manage communications and set clear expectations around timelines and deliverables.</li><li>Build strong, trust-based relationships with partners by providing timely updates, solving issues quickly, and anticipating needs.</li></ul>Drive Internal Execution and Accountability:<ul style="min-height:1.5em"><li>Ensure that all internal teams involved in onboarding are aligned and working toward the same goals.</li><li>Surface blockers, escalate issues, and solve problems in real time to keep projects on track.</li><li>Implement and refine playbooks to improve onboarding speed, consistency, and quality.</li></ul>Measure and Improve the Onboarding Experience:<ul style="min-height:1.5em"><li>Gather feedback from partners and internal teams to continuously improve the process.</li><li>Work with leadership to scale the onboarding function and build a repeatable, scalable system.</li><li>Identify bottlenecks or inefficiencies in the onboarding workflow and implement process improvements to increase speed, consistency, and reliability across all launches.</li><li>Collaborate with cross-functional teams to document and standardize best practices, creating internal playbooks and SOPs that ensure a repeatable, scalable onboarding process.</li></ul>Create and Refine Client-Facing Onboarding Materials:<ul style="min-height:1.5em"><li>Develop high-quality onboarding collateral, including welcome packets, training guides, transition checklists, and FAQs tailored to various partner types.</li><li>Continuously improve the clarity, consistency, and professionalism of all client-facing materials to ensure they reflect AirGarage’s brand and values.</li><li>Work with design, marketing, and product teams to align messaging across platforms and touch points during the onboarding phase.</li><li>Incorporate partner feedback to iterate and enhance the materials used throughout the onboarding journey.</li><li>Maintain a library of up-to-date templates and resources that can be easily customized and scaled as AirGarage grows.</li></ul>WHAT YOU NEED ✅<ul style="min-height:1.5em"><li>3+ years of experience in partner success, implementation, project management, or operations, ideally in a fast-paced startup or tech-enabled services environment.</li><li>Willingness to travel to new location launches (roughly 25% travel).</li><li>Exceptional communication and interpersonal skills—you are equally comfortable working with external stakeholders and internal technical teams.</li><li>Strong project management skills, with a track record of leading complex, cross-functional initiatives to successful outcomes.</li><li>Ability to think critically, solve problems proactively, and stay calm under pressure.</li><li>A genuine desire to create great experiences for partners and internal teams alike.</li></ul>IMPORTANT NOTE 🚨AirGarage is a remote-first company, but we also value in-person collaboration to strengthen trust and teamwork. Team members should expect ~6 weeks of travel per year for:<ul style="min-height:1.5em"><li>2–3 full company offsites, “Remote Weeks”</li><li>Lending a hand to support 2 new location launches</li><li>In-person onboarding as well as supporting other onboarding sessions for new team members</li></ul>The rest of the year, team members can work remotely from wherever (US time zones) they’re most comfortable as long as they are performing well in their role. Attendance at in-person events throughout the year is expected—if you’re not open to traveling ~6 weeks per year for work, this role isn’t a good fit for you.THE UPSIDE 📈<ul style="min-height:1.5em"><li>📈 Equity: Have a stake in the business that you’re helping to build and grow.</li><li>🌴 Work remotely: Live and work wherever you like! We believe in folks working where they are happiest and most productive. We currently hire teammates that are located anywhere within North America.</li><li>🏥 Health insurance: We offer health insurance and currently cover 85% of the cost of medical, dental, and vision plans for the primary employee and 50% of the cost of plans for dependents.</li><li>🍼 Parental Leave: We offer 12 weeks of fully paid parental leave to all parents to bond with a newly born, adopted, or fostered child. The 12 weeks can be taken as a continuous leave or intermittently over the first 18 months of the child's life. </li><li>💻 Home office setup: Get a laptop + additional equipment needed to set you up for success.</li><li>⛺ Time to recharge: We have an unlimited PTO policy with a minimum requirement of 10 days per year.</li><li>🤑 401k: Make financial planning right for you with a 401k retirement savings program.</li><li>✈️ Team Off-sites: ~2 times per year our team comes together for a full week in places like Tahoe, Puerto Vallarta, San Diego, Park City, and Austin.</li><li>📚 BookGarage: Our team loves to learn and grow together, so join us for our optional recurring book club.</li><li>🪴Room to grow: Our team will be orders of magnitude larger within a few years; as a part of our foundational team, you'll have opportunities to grow with us. </li><li>🏙️ Transform our cities: The opportunity to change the way that the world thinks about real estate use in our cities.</li><li>👐 Work with a diverse team: At AirGarage, we've always been committed to building a thriving team that represents the communities we serve. Our team is currently 40% female and 30%+ from underrepresented communities.</li></ul>Note: Employment with AirGarage is contingent upon successful completion of a background check and employment verification conducted in compliance with applicable laws. Background checks are completed only after a conditional offer of employment has been made.We understand that there's no such thing as a 'perfect' candidate. We're looking for someone passionate, with grit and determination, who is excited to face the challenges of a rapidly growing startup. AirGarage is the type of company where you can grow exponentially, and we encourage you to apply to us even if you don't 100% match the candidate description.AirGarage is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Candidates and employees are always evaluated based on merit, qualifications, and performance. We will never discriminate on the basis of race, color, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.

Onboarding Lead

About AirGarage AirGarage is on a mission to bring real estate online, starting with parking.We replace broken parking machines, fragmented software, and manual, labor-intensive operations with a unified, data-rich operating system for parking real estate. We handle everything it takes to run and optimize a parking asset: payments, dynamic pricing, enforcement, license plate recognition, analytics, and more.By building all of our technology in-house, we are able to deliver a magical experience for drivers while providing real-time visibility and revenue increases of 20-50% or more for real estate owners. That’s why national real‑estate leaders like Hines and Greystar, as well as technology companies like Meta, partner with AirGarage to optimize their parking facilities.AirGarage uses datapoints like real-time occupancy, local events, weather, driver behavior, competitor pricing, and more to bring true intelligence to real estate owners’ assets for the first time.We’re investing aggressively to make the physical world legible to a digital system: cameras, sensors, and software that generate a firehose of real-time data about the world around us. That data fuels models and algorithms that allow us to optimize performance at each property while giving owners the clarity and control they’ve never had before.Before you can optimize an asset, you need to observe it. Before you can observe it, you need to bring it online.We are starting with the $131 billion US parking real estate market because it is one of the most offline and mismanaged commercial real estate asset types. 26% of the land area in the median American urban core is dedicated to parking.We are backed by top tier investors including Headline Growth, Andreessen Horowitz, Floodgate, Founders Fund, Abstract Ventures, and angel investors who have founded or worked at companies like Uber, Opendoor, Flexport, and more. Want to learn more about AirGarage and the problem we're tackling? Check out these podcasts: <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.youtube.com/watch?v=AU0NkDK51E4">https://www.youtube.com/watch?v=AU0NkDK51E4</a> <a target="_blank" rel="noopener noreferrer nofollow" href="https://youtu.be/_8aM6NQHYiE?si=p5WIujBWUA1sG-b7">https://youtu.be/_8aM6NQHYiE?si=p5WIujBWUA1sG-b7</a>THE ROLE 👩🏾‍💻As a Customer (Partner) Success Manager, you will be responsible for owning relationships with a portfolio of parking facility owners and the tenants of their facilities.At a high level, the primary functions of the role can be broken down into 3 categories:<ol style="min-height:1.5em"><li>Serve as a proactive asset manager for your portfolio of parking facilities, identifying and executing on opportunities to grow revenue, improve performance, and maximize returns for our property owner partners.</li><li>Manage the day-to-day relationship with facility owners, tenants, retailers, and drivers that use the parking facilities in order to ensure a successful long-term relationship.</li><li>Work closely with your regional General Manager and the rest of the operations team to make sure customer needs are met and our facilities are running smoothly.</li></ol>This is an individual contributor position. The Partner Success Manager will also be required to work cross-functionally with our Product, Sales, Data, and Field Operations teams.There will be occasional travel to meet with customers or to assist with launch day activities, but it will not exceed more than 10% of your time (unless you prefer to travel more often!).WHAT YOU WILL DO 👷‍♀️<ul style="min-height:1.5em"><li>Build and maintain strong relationships with our customers, acting as their primary point of contact and trusted advisor.</li><li>Understand customers' business objectives and help them leverage our solutions to achieve these goals. Some of our customers are focused on maximizing their revenue, others just want to keep their tenants happy, you will need to figure out what is most important to each customer and determine how to help them achieve their goals.</li><li>Manage the customer handoff from the Onboarding team to the Regional Operations team as new parking facilities go live with AirGarage. You will be their guide as they get used to working with us and you will be responsible for ensuring they meet their goals and have a successful partnership with AirGarage.</li><li>Proactively monitor customer health and consistently engage with customers to ensure their success and satisfaction.</li><li>Develop and deliver Quarterly Business Reviews to customers, showcasing the value and impact AirGarage is driving for them.</li><li>Gather customer feedback and insights to inform product development and improvement - many of the ideas for features we’ve built came directly from our customer success team’s conversations with our Customers.</li><li>Triage partner requests and work with the relevant teams (engineering, operations, sales) to ensure that we address their needs in a timely fashion.</li><li>Proactively keep our partners informed of issues that arise in their parking facilities.</li><li>Respond in a timely fashion to every customer inquiry. We strive to respond to phone calls, texts, and emails at the very latest same day to at least acknowledge that we are working on answering their question or concern.</li><li>Help partners troubleshoot product related bugs or operational concerns. Many of our customers are not digital natives and you will often need to investigative to get to the root of the problem with them.</li><li>Keep an eye out for opportunities for us to expand our existing partnerships with customers when and where appropriate.</li></ul>WHAT YOU NEED 👩🏼‍🎓<ul style="min-height:1.5em"><li>Live in our West region (WA, CA, OR, NV, HI, UT, TX, AZ, CO, NE, NM, ID, WY, MT, ND, SD, KS)</li><li>3-5+ years of experience in operations, consulting, customer success or account management role, preferably in a SaaS, Real Estate, or other technology company.</li><li>Proven track record of managing and growing SMB, Mid-Market, or Enterprise customer accounts.</li><li>To be a self starter with strong problem-solving skills and the ability to think strategically about customer needs and solutions. You will need to be thinking constantly about how to solve customer problems and how we can improve.</li><li>Excellent communication and interpersonal skills, with the ability to build strong relationships with customers at all levels.</li><li>Top-tier organization ability so that no customer request ever slips through the cracks.</li><li>Experience working with cross-functional teams, including sales, product, and engineering.</li><li>A proactive, customer-obsessed mindset with a focus on delivering exceptional customer experiences.</li><li>People skills that enable you to quickly adapt your style based on the customer you are working with. Our customers range from individual land lords with a single parking facility in the rural midwest to real estate private equity firms with multi-billion dollar portfolios across the USA. Each customer requires a different communication style.</li></ul>THE UPSIDE 📈<ul style="min-height:1.5em"><li>By joining as one of our early team members, there is enormous opportunity ahead for you to have an outsized impact and shape the future of AirGarage in this role.</li><li>Competitive salary and benefits including unlimited PTO, health / dental / vision insurance, 401k, and more.</li><li>A lot of room to grow -- the operations team will be orders of magnitude larger within a few years, and you’ll be the foundation of that team.</li><li>Work closely with our founders, leadership team, and CEO to drive strategy and execute on key initiatives.</li><li>The opportunity to change the way that the world thinks about real estate use in our cities.</li><li>A diverse team -- we are currently 35%+ female and 30%+ non-white and we hope to continue hiring thoughtfully to build a team that represents the fact that our customers come from all walks of life.</li></ul>IMPORTANT NOTE 🚨AirGarage is a remote-first company, but we also value in-person collaboration to strengthen trust and teamwork. Team members should expect ~6 weeks of travel per year for:<ul style="min-height:1.5em"><li>2–3 full company offsites, “Remote Weeks”</li><li>Lending a hand to support 2 new location launches</li><li>In-person onboarding as well as supporting other onboarding sessions for new team members</li></ul>The rest of the year, team members can work remotely from wherever (US time zones) they’re most comfortable as long as they are performing well in their role. Attendance at in-person events throughout the year is expected—if you’re not open to traveling ~6 weeks per year for work, this role isn’t a good fit for you.THE UPSIDE 📈<ul style="min-height:1.5em"><li>📈 Equity: Have a stake in the business that you’re helping to build and grow.</li><li>🌴 Work remotely: Live and work wherever you like! We believe in folks working where they are happiest and most productive. We currently hire teammates that are located anywhere within North America.</li><li>🏥 Health insurance: We offer health insurance and currently cover 85% of the cost of medical, dental, and vision plans for the primary employee and 50% of the cost of plans for dependents.</li><li>🍼 Parental Leave: We offer 12 weeks of fully paid parental leave to all parents to bond with a newly born, adopted, or fostered child. The 12 weeks can be taken as a continuous leave or intermittently over the first 18 months of the child's life. </li><li>💻 Home office setup: Get a laptop + additional equipment needed to set you up for success.</li><li>⛺ Time to recharge: We have an unlimited PTO policy with a minimum requirement of 10 days per year.</li><li>🤑 401k: Make financial planning right for you with a 401k retirement savings program.</li><li>✈️ Team Off-sites: ~2 times per year our team comes together for a full week in places like Tahoe, Puerto Vallarta, San Diego, Park City, and Austin.</li><li>📚 BookGarage: Our team loves to learn and grow together, so join us for our optional recurring book club.</li><li>🪴Room to grow: Our team will be orders of magnitude larger within a few years; as a part of our foundational team, you'll have opportunities to grow with us. </li><li>🏙️ Transform our cities: The opportunity to change the way that the world thinks about real estate use in our cities.</li><li>👐 Work with a diverse team: At AirGarage, we've always been committed to building a thriving team that represents the communities we serve. Our team is currently 40% female and 30%+ from underrepresented communities.</li></ul>Note: Employment with AirGarage is contingent upon successful completion of a background check and employment verification conducted in compliance with applicable laws. Background checks are completed only after a conditional offer of employment has been made.We understand that there's no such thing as a 'perfect' candidate. We're looking for someone passionate, with grit and determination, who is excited to face the challenges of a rapidly growing startup. AirGarage is the type of company where you can grow exponentially, and we encourage you to apply to us even if you don't 100% match the candidate description.AirGarage is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Candidates and employees are always evaluated based on merit, qualifications, and performance. We will never discriminate on the basis of race, color, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.

Partner Success Manager (West Region)

About AirGarage AirGarage is on a mission to bring real estate online, starting with parking.We replace broken parking machines, fragmented software, and manual, labor-intensive operations with a unified, data-rich operating system for parking real estate. We handle everything it takes to run and optimize a parking asset: payments, dynamic pricing, enforcement, license plate recognition, analytics, and more.By building all of our technology in-house, we are able to deliver a magical experience for drivers while providing real-time visibility and revenue increases of 20-50% or more for real estate owners. That’s why national real‑estate leaders like Hines and Greystar, as well as technology companies like Meta, partner with AirGarage to optimize their parking facilities.AirGarage uses datapoints like real-time occupancy, local events, weather, driver behavior, competitor pricing, and more to bring true intelligence to real estate owners’ assets for the first time.We’re investing aggressively to make the physical world legible to a digital system: cameras, sensors, and software that generate a firehose of real-time data about the world around us. That data fuels models and algorithms that allow us to optimize performance at each property while giving owners the clarity and control they’ve never had before.Before you can optimize an asset, you need to observe it. Before you can observe it, you need to bring it online.We are starting with the $131 billion US parking real estate market because it is one of the most offline and mismanaged commercial real estate asset types. 26% of the land area in the median American urban core is dedicated to parking.We are backed by top tier investors including Headline Growth, Andreessen Horowitz, Floodgate, Founders Fund, Abstract Ventures, and angel investors who have founded or worked at companies like Uber, Opendoor, Flexport, and more. Want to learn more about AirGarage and the problem we're tackling? Check out these podcasts: <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.youtube.com/watch?v=AU0NkDK51E4">https://www.youtube.com/watch?v=AU0NkDK51E4</a> <a target="_blank" rel="noopener noreferrer nofollow" href="https://youtu.be/_8aM6NQHYiE?si=p5WIujBWUA1sG-b7">https://youtu.be/_8aM6NQHYiE?si=p5WIujBWUA1sG-b7</a>THE ROLE 👩🏾‍💻As a Customer (Partner) Success Manager, you will be responsible for owning relationships with a portfolio of parking facility owners and the tenants of their facilities.At a high level, the primary functions of the role can be broken down into 3 categories:<ol style="min-height:1.5em"><li>Serve as a proactive asset manager for your portfolio of parking facilities, identifying and executing on opportunities to grow revenue, improve performance, and maximize returns for our property owner partners.</li><li>Manage the day-to-day relationship with facility owners, tenants, retailers, and drivers that use the parking facilities in order to ensure a successful long-term relationship.</li><li>Work closely with your regional General Manager and the rest of the operations team to make sure customer needs are met and our facilities are running smoothly.</li></ol>This is an individual contributor position. The Partner Success Manager will also be required to work cross-functionally with our Product, Sales, Data, and Field Operations teams.There will be occasional travel to meet with customers or to assist with launch day activities, but it will not exceed more than 10% of your time (unless you prefer to travel more often!).WHAT YOU WILL DO 👷‍♀️<ul style="min-height:1.5em"><li>Build and maintain strong relationships with our customers, acting as their primary point of contact and trusted advisor.</li><li>Understand customers' business objectives and help them leverage our solutions to achieve these goals. Some of our customers are focused on maximizing their revenue, others just want to keep their tenants happy, you will need to figure out what is most important to each customer and determine how to help them achieve their goals.</li><li>Manage the customer handoff from the Onboarding team to the Regional Operations team as new parking facilities go live with AirGarage. You will be their guide as they get used to working with us and you will be responsible for ensuring they meet their goals and have a successful partnership with AirGarage.</li><li>Proactively monitor customer health and consistently engage with customers to ensure their success and satisfaction.</li><li>Develop and deliver Quarterly Business Reviews to customers, showcasing the value and impact AirGarage is driving for them.</li><li>Gather customer feedback and insights to inform product development and improvement - many of the ideas for features we’ve built came directly from our customer success team’s conversations with our Customers.</li><li>Triage partner requests and work with the relevant teams (engineering, operations, sales) to ensure that we address their needs in a timely fashion.</li><li>Proactively keep our partners informed of issues that arise in their parking facilities.</li><li>Respond in a timely fashion to every customer inquiry. We strive to respond to phone calls, texts, and emails at the very latest same day to at least acknowledge that we are working on answering their question or concern.</li><li>Help partners troubleshoot product related bugs or operational concerns. Many of our customers are not digital natives and you will often need to investigative to get to the root of the problem with them.</li><li>Keep an eye out for opportunities for us to expand our existing partnerships with customers when and where appropriate.</li></ul>WHAT YOU NEED 👩🏼‍🎓<ul style="min-height:1.5em"><li>Live in our North region (DE, NJ, PA, NY, CT, RI, MA, NH, VT, ME, OH, MI, WV, IN, IL, WI, KY, MN, IA, MO)</li><li>3-5+ years of experience in operations, consulting, customer success or account management role, preferably in a SaaS, Real Estate, or other technology company.</li><li>Proven track record of managing and growing SMB, Mid-Market, or Enterprise customer accounts.</li><li>To be a self starter with strong problem-solving skills and the ability to think strategically about customer needs and solutions. You will need to be thinking constantly about how to solve customer problems and how we can improve.</li><li>Excellent communication and interpersonal skills, with the ability to build strong relationships with customers at all levels.</li><li>Top-tier organization ability so that no customer request ever slips through the cracks.</li><li>Experience working with cross-functional teams, including sales, product, and engineering.</li><li>A proactive, customer-obsessed mindset with a focus on delivering exceptional customer experiences.</li><li>People skills that enable you to quickly adapt your style based on the customer you are working with. Our customers range from individual land lords with a single parking facility in the rural midwest to real estate private equity firms with multi-billion dollar portfolios across the USA. Each customer requires a different communication style.</li></ul>THE UPSIDE 📈<ul style="min-height:1.5em"><li>By joining as one of our early team members, there is enormous opportunity ahead for you to have an outsized impact and shape the future of AirGarage in this role.</li><li>Competitive salary and benefits including unlimited PTO, health / dental / vision insurance, 401k, and more.</li><li>A lot of room to grow -- the operations team will be orders of magnitude larger within a few years, and you’ll be the foundation of that team.</li><li>Work closely with our founders, leadership team, and CEO to drive strategy and execute on key initiatives.</li><li>The opportunity to change the way that the world thinks about real estate use in our cities.</li><li>A diverse team -- we are currently 35%+ female and 30%+ non-white and we hope to continue hiring thoughtfully to build a team that represents the fact that our customers come from all walks of life.</li></ul>IMPORTANT NOTE 🚨AirGarage is a remote-first company, but we also value in-person collaboration to strengthen trust and teamwork. Team members should expect ~6 weeks of travel per year for:<ul style="min-height:1.5em"><li>2–3 full company offsites, “Remote Weeks”</li><li>Lending a hand to support 2 new location launches</li><li>In-person onboarding as well as supporting other onboarding sessions for new team members</li></ul>The rest of the year, team members can work remotely from wherever (US time zones) they’re most comfortable as long as they are performing well in their role. Attendance at in-person events throughout the year is expected—if you’re not open to traveling ~6 weeks per year for work, this role isn’t a good fit for you.THE UPSIDE 📈<ul style="min-height:1.5em"><li>📈 Equity: Have a stake in the business that you’re helping to build and grow.</li><li>🌴 Work remotely: Live and work wherever you like! We believe in folks working where they are happiest and most productive. We currently hire teammates that are located anywhere within North America.</li><li>🏥 Health insurance: We offer health insurance and currently cover 85% of the cost of medical, dental, and vision plans for the primary employee and 50% of the cost of plans for dependents.</li><li>🍼 Parental Leave: We offer 12 weeks of fully paid parental leave to all parents to bond with a newly born, adopted, or fostered child. The 12 weeks can be taken as a continuous leave or intermittently over the first 18 months of the child's life. </li><li>💻 Home office setup: Get a laptop + additional equipment needed to set you up for success.</li><li>⛺ Time to recharge: We have an unlimited PTO policy with a minimum requirement of 10 days per year.</li><li>🤑 401k: Make financial planning right for you with a 401k retirement savings program.</li><li>✈️ Team Off-sites: ~2 times per year our team comes together for a full week in places like Tahoe, Puerto Vallarta, San Diego, Park City, and Austin.</li><li>📚 BookGarage: Our team loves to learn and grow together, so join us for our optional recurring book club.</li><li>🪴Room to grow: Our team will be orders of magnitude larger within a few years; as a part of our foundational team, you'll have opportunities to grow with us. </li><li>🏙️ Transform our cities: The opportunity to change the way that the world thinks about real estate use in our cities.</li><li>👐 Work with a diverse team: At AirGarage, we've always been committed to building a thriving team that represents the communities we serve. Our team is currently 40% female and 30%+ from underrepresented communities.</li></ul>Note: Employment with AirGarage is contingent upon successful completion of a background check and employment verification conducted in compliance with applicable laws. Background checks are completed only after a conditional offer of employment has been made.We understand that there's no such thing as a 'perfect' candidate. We're looking for someone passionate, with grit and determination, who is excited to face the challenges of a rapidly growing startup. AirGarage is the type of company where you can grow exponentially, and we encourage you to apply to us even if you don't 100% match the candidate description.AirGarage is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Candidates and employees are always evaluated based on merit, qualifications, and performance. We will never discriminate on the basis of race, color, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.

Partner Success Manager (North Region)

About AirGarage AirGarage is on a mission to bring real estate online, starting with parking.We replace broken parking machines, fragmented software, and manual, labor-intensive operations with a unified, data-rich operating system for parking real estate. We handle everything it takes to run and optimize a parking asset: payments, dynamic pricing, enforcement, license plate recognition, analytics, and more.By building all of our technology in-house, we are able to deliver a magical experience for drivers while providing real-time visibility and revenue increases of 20-50% or more for real estate owners. That’s why national real‑estate leaders like Hines and Greystar, as well as technology companies like Meta, partner with AirGarage to optimize their parking facilities.AirGarage uses datapoints like real-time occupancy, local events, weather, driver behavior, competitor pricing, and more to bring true intelligence to real estate owners’ assets for the first time.We’re investing aggressively to make the physical world legible to a digital system: cameras, sensors, and software that generate a firehose of real-time data about the world around us. That data fuels models and algorithms that allow us to optimize performance at each property while giving owners the clarity and control they’ve never had before.Before you can optimize an asset, you need to observe it. Before you can observe it, you need to bring it online.We are starting with the $131 billion US parking real estate market because it is one of the most offline and mismanaged commercial real estate asset types. 26% of the land area in the median American urban core is dedicated to parking.We are backed by top tier investors including Headline Growth, Andreessen Horowitz, Floodgate, Founders Fund, Abstract Ventures, and angel investors who have founded or worked at companies like Uber, Opendoor, Flexport, and more. Want to learn more about AirGarage and the problem we're tackling? Check out these podcasts: <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.youtube.com/watch?v=AU0NkDK51E4">https://www.youtube.com/watch?v=AU0NkDK51E4</a> <a target="_blank" rel="noopener noreferrer nofollow" href="https://youtu.be/_8aM6NQHYiE?si=p5WIujBWUA1sG-b7">https://youtu.be/_8aM6NQHYiE?si=p5WIujBWUA1sG-b7</a>WHY THIS JOB MAY NOT BE FOR YOU 🚨Please review this section before applying, we are sharing this information up front because we don’t expect this job to be appealing to everybody.‘General Manager’ can mean at lot of different things in start ups. At AirGarage it means this: Everything is your responsibility.This will be a hard job. We work long hours here, including nights and weekends, and you will be expected to do the same. We are growing very fast but our operations team is lean, so every day you will have new challenges and too much on your plate, but you’ll be expected to find a way to deliver anyways.However, if you are willing to sign up for that, there is a lot to be excited about with this role:You will learn a ton. You will get exposure to every aspect of the business, going deep in operations, working with Sales, and influencing the future direction of our product. You’ll work hand in hand with a leadership team who will work just as hard as we expect you to. You’ll be a GM on an operations team that we expect to grow significantly over the next 2-3 years, so the potential for future growth is only limited by your own ability &amp; ambition.If that tradeoff sounds exciting to you, we encourage you to continue reading about the role and would love for you to apply!THE ROLE 👩🏾‍💻As a Regional General Manager, you will be responsible for overseeing day-to-day operations for a portfolio of dozens of parking facilities within your region. Your primary responsibility is to improve the P&amp;L of your region month over month, quarter over quarter, and year over year. You will do this by:<ol style="min-height:1.5em"><li>Consistently growing the revenue of each property in your region through pricing, business development, and marketing strategies.</li><li>Controlling operational expenses for all locations within your region, without sacrificing the quality of our on-the-ground operations.</li><li>Strengthening owner-partner relationships to retain existing contracts and expand our footprint with each partner.</li></ol>In order to succeed, you'll need to be comfortable being both tactical and strategic. You'll need to become an expert on your markets and stay in the weeds to understand the nuances of dozens of unique parking facilities and our various products, while developing processes, improving operational efficiency, and owning a multi-million dollar P&amp;L.Your day-to-day will require you to wear many hats. Some days you'll be focused on hitting aggressive growth targets, which means developing and implementing pricing, marketing, and business development strategies. Other days you'll be diving deep into property P&amp;Ls, negotiating with service vendors, and reviewing enforcement performance to expand operating margins. And some days you'll be interfacing directly with our owner-partners to report on financial performance, walk through monthly business reviews, and work through the inevitable issues that come up at the property level.You will manage a Partner Success Manager (who owns the owner-partner relationship, retention, and reporting cadence) and an Operations Manager (who owns field execution, vendor management, and enforcement operations). You'll also work cross-functionally with Sales on new business in your region, with Product on the tools your team relies on, and with Legal on compliance and contract matters.The ideal candidate will be able to travel up to 25% of the time to visit key owner-partners and properties when required.WHAT YOU'LL DO 👷‍♀️<ul style="min-height:1.5em"><li>Own the regional P&amp;L and top-line growth for your region. Your success will be measured on performance against metrics including revenue growth, owner NOI, and operating margins.</li><li>Analyze daily, weekly, and monthly performance for each property in your region. Review financial and operational results and implement process improvements based on the findings.</li><li>Run the owner-partner relationship end-to-end, including monthly business reviews, performance reporting, escalations, and contract renewals.</li><li>Partner with the VP of Operations to develop the operations strategy roadmap for your region.</li><li>Build, implement, refine, and manage the day-to-day processes behind a successful parking management operation across AirGarage's national footprint.</li><li>Develop and implement dynamic pricing, marketing, and business development strategies to drive revenue at portfolio locations.</li><li>Own enforcement operations across your region, including scan coverage, rescan ratios, citation performance, and the enforcement P&amp;L.</li><li>Lead operator transitions and new property onboarding, including standardizing prior operator P&amp;Ls to set performance baselines and validate underwriting.</li><li>Partner with our Legal team to ensure compliance with local city and state governments, and navigate various tax, licensing, and permitting requirements.</li><li>Implement data-driven solutions to daily operational challenges (price optimization, monthly parker retention, new business generation, and more) to improve the experience of our customers and partners.</li><li>Work closely with the leadership team and be a key voice in the business to help shape the future of the Operations team at AirGarage.</li></ul>WHAT WE'RE LOOKING FOR 👩🏼‍🎓<ul style="min-height:1.5em"><li>You must live in the Western half of the United States (Pacific Time Zone, Mountain Time Zone, or in Texas).</li><li>7+ years of relevant professional experience, including 3+ years at a high-growth startup. Backgrounds in real-world operations, management consulting, investment banking, or commercial real estate are preferred.</li><li>Master of Business Administration (MBA) from a top U.S. program preferred.</li><li>A proven track record of leading highly complex projects, working cross-functionally, and delivering results on time.</li><li>A self-starter who is energized by a difficult problem.</li><li>Exceptional analytical skills (including SQL proficiency) and the ability to quickly learn new tech platforms (e.g., Salesforce, Snowflake, Sigma).</li><li>Excellent written and verbal communication and strong business judgment.</li><li>An entrepreneurial mindset. You're willing to get your hands dirty and operate effectively in ambiguity. You don't need a playbook. You can dive into difficult problems and come up with a plan.</li></ul>IMPORTANT NOTE 🚨AirGarage is a remote-first company, but we also value in-person collaboration to strengthen trust and teamwork. Team members should expect ~6 weeks of travel per year for:<ul style="min-height:1.5em"><li>2–3 full company offsites, “Remote Weeks”</li><li>Lending a hand to support 2 new location launches</li><li>In-person onboarding as well as supporting other onboarding sessions for new team members</li></ul>The rest of the year, team members can work remotely from wherever (US time zones) they’re most comfortable as long as they are performing well in their role. Attendance at in-person events throughout the year is expected—if you’re not open to traveling ~6 weeks per year for work, this role isn’t a good fit for you.THE UPSIDE 📈<ul style="min-height:1.5em"><li>📈 Equity: Have a stake in the business that you’re helping to build and grow.</li><li>🌴 Work remotely: Live and work wherever you like! We believe in folks working where they are happiest and most productive. We currently hire teammates that are located anywhere within North America.</li><li>🏥 Health insurance: We offer health insurance and currently cover 85% of the cost of medical, dental, and vision plans for the primary employee and 50% of the cost of plans for dependents.</li><li>🍼 Parental Leave: We offer 12 weeks of fully paid parental leave to all parents to bond with a newly born, adopted, or fostered child. The 12 weeks can be taken as a continuous leave or intermittently over the first 18 months of the child's life. </li><li>💻 Home office setup: Get a laptop + additional equipment needed to set you up for success.</li><li>⛺ Time to recharge: We have an unlimited PTO policy with a minimum requirement of 10 days per year.</li><li>🤑 401k: Make financial planning right for you with a 401k retirement savings program.</li><li>✈️ Team Off-sites: ~2 times per year our team comes together for a full week in places like Tahoe, Puerto Vallarta, San Diego, Park City, and Austin.</li><li>📚 BookGarage: Our team loves to learn and grow together, so join us for our optional recurring book club.</li><li>🪴Room to grow: Our team will be orders of magnitude larger within a few years; as a part of our foundational team, you'll have opportunities to grow with us. </li><li>🏙️ Transform our cities: The opportunity to change the way that the world thinks about real estate use in our cities.</li><li>👐 Work with a diverse team: At AirGarage, we've always been committed to building a thriving team that represents the communities we serve. Our team is currently 40% female and 30%+ from underrepresented communities.</li></ul>Note: Employment with AirGarage is contingent upon successful completion of a background check and employment verification conducted in compliance with applicable laws. Background checks are completed only after a conditional offer of employment has been made.We understand that there's no such thing as a 'perfect' candidate. We're looking for someone passionate, with grit and determination, who is excited to face the challenges of a rapidly growing startup. AirGarage is the type of company where you can grow exponentially, and we encourage you to apply to us even if you don't 100% match the candidate description.AirGarage is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Candidates and employees are always evaluated based on merit, qualifications, and performance. We will never discriminate on the basis of race, color, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.

General Manager (West Region)

About AirGarage AirGarage is on a mission to bring real estate online, starting with parking.We replace broken parking machines, fragmented software, and manual, labor-intensive operations with a unified, data-rich operating system for parking real estate. We handle everything it takes to run and optimize a parking asset: payments, dynamic pricing, enforcement, license plate recognition, analytics, and more.By building all of our technology in-house, we are able to deliver a magical experience for drivers while providing real-time visibility and revenue increases of 20-50% or more for real estate owners. That’s why national real‑estate leaders like Hines and Greystar, as well as technology companies like Meta, partner with AirGarage to optimize their parking facilities.AirGarage uses datapoints like real-time occupancy, local events, weather, driver behavior, competitor pricing, and more to bring true intelligence to real estate owners’ assets for the first time.We’re investing aggressively to make the physical world legible to a digital system: cameras, sensors, and software that generate a firehose of real-time data about the world around us. That data fuels models and algorithms that allow us to optimize performance at each property while giving owners the clarity and control they’ve never had before.Before you can optimize an asset, you need to observe it. Before you can observe it, you need to bring it online.We are starting with the $131 billion US parking real estate market because it is one of the most offline and mismanaged commercial real estate asset types. 26% of the land area in the median American urban core is dedicated to parking.We are backed by top tier investors including Headline Growth, Andreessen Horowitz, Floodgate, Founders Fund, Abstract Ventures, and angel investors who have founded or worked at companies like Uber, Opendoor, Flexport, and more. Want to learn more about AirGarage and the problem we're tackling? Check out these podcasts: <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.youtube.com/watch?v=AU0NkDK51E4">https://www.youtube.com/watch?v=AU0NkDK51E4</a> <a target="_blank" rel="noopener noreferrer nofollow" href="https://youtu.be/_8aM6NQHYiE?si=p5WIujBWUA1sG-b7">https://youtu.be/_8aM6NQHYiE?si=p5WIujBWUA1sG-b7</a>THE ROLE 👩🏾‍💻The Compliance and Permitting Specialist is responsible for researching, applying for, and maintaining all necessary permits and licenses in each city and state where we operate on of our 300+ parking facilities.This position requires exceptional attention to detail, strong organizational skills, and a proactive approach to navigating complex and often unclear regulatory processes.The ideal candidate is a problem-solver who is comfortable conducting research, but also comfortable making phone calls to regulatory officials and traveling to cities across the USA as needed to secure permits and resolve compliance issues.WHAT YOU WILL DO 👷‍♀️Permitting and Licensing for New Facilities:<ul style="min-height:1.5em"><li>Research and identify all required permits, licenses, and registrations for new parking facilities in the cities and states AirGarage operates.</li><li>Prepare and submit applications for permits and licenses, ensuring all documentation is accurate and submitted on time.</li><li>Follow up with local government agencies to track application status and resolve any issues or discrepancies.</li><li>Manage our Avalara license management software</li><li>Work closely with our regional and central operations teams to ensure we are aware of regulatory changes that may impact our business.</li></ul>Ongoing Compliance Management:<ul style="min-height:1.5em"><li>Maintain a detailed database of all permits and licenses, including expiration dates, renewal requirements, and associated fees.</li><li>Proactively manage permit renewals to ensure uninterrupted compliance, submitting renewal applications well in advance of expiration dates.</li><li>Monitor changes in local and state regulations that may impact permitting or licensing requirements and adjust processes accordingly.</li></ul>Tax Compliance:<ul style="min-height:1.5em"><li>Work closely with the finance team to ensure compliance with all relevant tax obligations, including sales tax, business &amp; occupation (B&amp;O) tax, and specialized taxes like commercial parking taxes.</li><li>Research tax requirements in each jurisdiction and ensure proper registration, filing, and payment schedules are maintained.</li></ul>Research and Problem-Solving:<ul style="min-height:1.5em"><li>Conduct in-depth research into local permitting and tax regulations, often navigating unclear or complex processes.</li><li>Communicate directly with city and state officials via phone, email, or in-person visits to clarify requirements and resolve issues.</li><li>Document findings and create standardized processes for recurring compliance tasks to improve efficiency.</li></ul>Organization and Record-Keeping:<ul style="min-height:1.5em"><li>Maintain meticulous records of all permitting and tax-related activities, including applications, correspondence, and approvals.</li><li>Use project management tools to track deadlines, prioritize tasks, and ensure no permits or tax filings are missed.</li><li>Provide regular updates to the operations team on compliance status for all facilities.</li></ul>WHAT YOU NEED 👩🏼‍🎓<ul style="min-height:1.5em"><li>2+ years of experience in a compliance, permitting, or regulatory role, preferably in commercial real estate or a related industry (but not required).</li><li>Exceptional organizational skills and attention to detail.</li><li>Experience navigating government processes, such as applying for permits or licenses, is highly preferred.</li><li>Familiarity with Avalara software is a plus.</li><li>Familiarity with tax compliance (e.g., sales tax, business taxes) is a plus.</li></ul>IMPORTANT NOTE 🚨AirGarage is a remote-first company, but we also value in-person collaboration to strengthen trust and teamwork. Team members should expect ~6 weeks of travel per year for:<ul style="min-height:1.5em"><li>2–3 full company offsites, “Remote Weeks”</li><li>Lending a hand to support 2 new location launches</li><li>In-person onboarding as well as supporting other onboarding sessions for new team members</li></ul>The rest of the year, team members can work remotely from wherever (US time zones) they’re most comfortable as long as they are performing well in their role. Attendance at in-person events throughout the year is expected—if you’re not open to traveling ~6 weeks per year for work, this role isn’t a good fit for you.THE UPSIDE 📈<ul style="min-height:1.5em"><li>📈 Equity: Have a stake in the business that you’re helping to build and grow.</li><li>🌴 Work remotely: Live and work wherever you like! We believe in folks working where they are happiest and most productive. We currently hire teammates that are located anywhere within North America.</li><li>🏥 Health insurance: We offer health insurance and currently cover 85% of the cost of medical, dental, and vision plans for the primary employee and 50% of the cost of plans for dependents.</li><li>🍼 Parental Leave: We offer 12 weeks of fully paid parental leave to all parents to bond with a newly born, adopted, or fostered child. The 12 weeks can be taken as a continuous leave or intermittently over the first 18 months of the child's life. </li><li>💻 Home office setup: Get a laptop + additional equipment needed to set you up for success.</li><li>⛺ Time to recharge: We have an unlimited PTO policy with a minimum requirement of 10 days per year.</li><li>🤑 401k: Make financial planning right for you with a 401k retirement savings program.</li><li>✈️ Team Off-sites: ~2 times per year our team comes together for a full week in places like Tahoe, Puerto Vallarta, San Diego, Park City, and Austin.</li><li>📚 BookGarage: Our team loves to learn and grow together, so join us for our optional recurring book club.</li><li>🪴Room to grow: Our team will be orders of magnitude larger within a few years; as a part of our foundational team, you'll have opportunities to grow with us. </li><li>🏙️ Transform our cities: The opportunity to change the way that the world thinks about real estate use in our cities.</li><li>👐 Work with a diverse team: At AirGarage, we've always been committed to building a thriving team that represents the communities we serve. Our team is currently 40% female and 30%+ from underrepresented communities.</li></ul>Note: Employment with AirGarage is contingent upon successful completion of a background check and employment verification conducted in compliance with applicable laws. Background checks are completed only after a conditional offer of employment has been made.We understand that there's no such thing as a 'perfect' candidate. We're looking for someone passionate, with grit and determination, who is excited to face the challenges of a rapidly growing startup. AirGarage is the type of company where you can grow exponentially, and we encourage you to apply to us even if you don't 100% match the candidate description.AirGarage is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Candidates and employees are always evaluated based on merit, qualifications, and performance. We will never discriminate on the basis of race, color, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.

Permitting & Compliance Specialist (LATAM)

About AirGarage AirGarage is on a mission to bring real estate online, starting with parking.We replace broken parking machines, fragmented software, and manual, labor-intensive operations with a unified, data-rich operating system for parking real estate. We handle everything it takes to run and optimize a parking asset: payments, dynamic pricing, enforcement, license plate recognition, analytics, and more.By building all of our technology in-house, we are able to deliver a magical experience for drivers while providing real-time visibility and revenue increases of 20-50% or more for real estate owners. That’s why national real‑estate leaders like Hines and Greystar, as well as technology companies like Meta, partner with AirGarage to optimize their parking facilities.AirGarage uses datapoints like real-time occupancy, local events, weather, driver behavior, competitor pricing, and more to bring true intelligence to real estate owners’ assets for the first time.We’re investing aggressively to make the physical world legible to a digital system: cameras, sensors, and software that generate a firehose of real-time data about the world around us. That data fuels models and algorithms that allow us to optimize performance at each property while giving owners the clarity and control they’ve never had before.Before you can optimize an asset, you need to observe it. Before you can observe it, you need to bring it online.We are starting with the $131 billion US parking real estate market because it is one of the most offline and mismanaged commercial real estate asset types. 26% of the land area in the median American urban core is dedicated to parking.We are backed by top tier investors including Headline Growth, Andreessen Horowitz, Floodgate, Founders Fund, Abstract Ventures, and angel investors who have founded or worked at companies like Uber, Opendoor, Flexport, and more. Want to learn more about AirGarage and the problem we're tackling? Check out these podcasts: <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.youtube.com/watch?v=AU0NkDK51E4">https://www.youtube.com/watch?v=AU0NkDK51E4</a> <a target="_blank" rel="noopener noreferrer nofollow" href="https://youtu.be/_8aM6NQHYiE?si=p5WIujBWUA1sG-b7">https://youtu.be/_8aM6NQHYiE?si=p5WIujBWUA1sG-b7</a>If you don’t see a position that matches your skillset, let us know why you’d like to join AirGarage and what type of role would be the right fit for you. If there’s a role you’ve seen open in the past that you think suits you, please feel free to mention it.We anticipate consistent growth across our Sales (AE and SDR) teams, Marketing, Product, Full Stack Engineering, Data, Hardware, and Operations. So regardless of your background, feel free to apply!IMPORTANT NOTE 🚨AirGarage is a remote-first company, but we also value in-person collaboration to strengthen trust and teamwork. Team members should expect ~6 weeks of travel per year for:<ul style="min-height:1.5em"><li>2–3 full company offsites, “Remote Weeks”</li><li>Lending a hand to support 2 new location launches</li><li>In-person onboarding as well as supporting other onboarding sessions for new team members</li></ul>The rest of the year, team members can work remotely from wherever (US time zones) they’re most comfortable as long as they are performing well in their role. Attendance at in-person events throughout the year is expected—if you’re not open to traveling ~6 weeks per year for work, this role isn’t a good fit for you.THE UPSIDE 📈<ul style="min-height:1.5em"><li>📈 Equity: Have a stake in the business that you’re helping to build and grow.</li><li>🌴 Work remotely: Live and work wherever you like! We believe in folks working where they are happiest and most productive. We currently hire teammates that are located anywhere within North America.</li><li>🏥 Health insurance: We offer health insurance and currently cover 85% of the cost of medical, dental, and vision plans for the primary employee and 50% of the cost of plans for dependents.</li><li>🍼 Parental Leave: We offer 12 weeks of fully paid parental leave to all parents to bond with a newly born, adopted, or fostered child. The 12 weeks can be taken as a continuous leave or intermittently over the first 18 months of the child's life. </li><li>💻 Home office setup: Get a laptop + additional equipment needed to set you up for success.</li><li>⛺ Time to recharge: We have an unlimited PTO policy with a minimum requirement of 10 days per year.</li><li>🤑 401k: Make financial planning right for you with a 401k retirement savings program.</li><li>✈️ Team Off-sites: ~2 times per year our team comes together for a full week in places like Tahoe, Puerto Vallarta, San Diego, Park City, and Austin.</li><li>📚 BookGarage: Our team loves to learn and grow together, so join us for our optional recurring book club.</li><li>🪴Room to grow:  Our team will be orders of magnitude larger within a few years; as a part of our foundational team, you'll have opportunities to grow with us. </li><li>🏙️ Transform our cities: The opportunity to change the way that the world thinks about real estate use in our cities.</li><li>👐 Work with a diverse team: At AirGarage, we've always been committed to building a thriving team that represents the communities we serve. Our team is currently 40% female and 30%+ from underrepresented communities.</li></ul>Note: Employment with AirGarage is contingent upon successful completion of a background check and employment verification conducted in compliance with applicable laws. Background checks are completed only after a conditional offer of employment has been made.We understand that there's no such thing as a 'perfect' candidate. We're looking for someone passionate, with grit and determination, who is excited to face the challenges of a rapidly growing startup. AirGarage is the type of company where you can grow exponentially, and we encourage you to apply to us even if you don't 100% match the candidate description.AirGarage is an Equal Opportunity Employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees.  Candidates and employees are always evaluated based on merit, qualifications, and performance.  We will never discriminate on the basis of race, color, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.

Open Application

About AirGarage AirGarage is on a mission to bring real estate online, starting with parking.We replace broken parking machines, fragmented software, and manual, labor-intensive operations with a unified, data-rich operating system for parking real estate. We handle everything it takes to run and optimize a parking asset: payments, dynamic pricing, enforcement, license plate recognition, analytics, and more.By building all of our technology in-house, we are able to deliver a magical experience for drivers while providing real-time visibility and revenue increases of 20-50% or more for real estate owners. That’s why national real‑estate leaders like Hines and Greystar, as well as technology companies like Meta, partner with AirGarage to optimize their parking facilities.AirGarage uses datapoints like real-time occupancy, local events, weather, driver behavior, competitor pricing, and more to bring true intelligence to real estate owners’ assets for the first time.We’re investing aggressively to make the physical world legible to a digital system: cameras, sensors, and software that generate a firehose of real-time data about the world around us. That data fuels models and algorithms that allow us to optimize performance at each property while giving owners the clarity and control they’ve never had before.Before you can optimize an asset, you need to observe it. Before you can observe it, you need to bring it online.We are starting with the $131 billion US parking real estate market because it is one of the most offline and mismanaged commercial real estate asset types. 26% of the land area in the median American urban core is dedicated to parking.We are backed by top tier investors including Headline Growth, Andreessen Horowitz, Floodgate, Founders Fund, Abstract Ventures, and angel investors who have founded or worked at companies like Uber, Opendoor, Flexport, and more. Want to learn more about AirGarage and the problem we're tackling? Check out these podcasts: <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.youtube.com/watch?v=AU0NkDK51E4">https://www.youtube.com/watch?v=AU0NkDK51E4</a> <a target="_blank" rel="noopener noreferrer nofollow" href="https://youtu.be/_8aM6NQHYiE?si=p5WIujBWUA1sG-b7">https://youtu.be/_8aM6NQHYiE?si=p5WIujBWUA1sG-b7</a>THE ROLE 💼As our first in-house legal hire, you'll be a hands-on Senior Legal Counsel who helps stand up AirGarage's legal function from the ground up. You'll partner closely with our CEO and leadership team across sales, operations, product, finance, and engineering to protect the business, enable deals, and clear the path for aggressive growth.This is not a "review contracts and wave the red flag" role. You'll own the full spectrum of legal work across a company that operates physical infrastructure in 40+ states: commercial contracts with property owners, multi-state regulatory and permitting compliance, data privacy, employment law, and vendor negotiations. You'll also support our outside counsel relationships and serve as a key thought partner on strategic initiatives including real estate acquisitions and M&amp;A.This job is for someone who has done real legal leg work at a fast-moving, operationally complex company (not someone who managed a bunch of others responsible for execution and isn’t willing / able to do the work themselves). You'll help shape the processes, playbooks, and infrastructure that enables AirGarage to move fast without breaking things, turning legal from a bottleneck into a competitive advantage.WHAT YOU WILL DO 📊<ul style="min-height:1.5em"><li>Own the contracts that matter: Draft, negotiate, and close commercial agreements with property owners, vendors, strategic partners, and technology providers. Build and maintain a scalable library of templates, playbooks, and fallback positions so the sales and ops teams can move fast with guardrails.</li><li>Support M&amp;A execution: Assist with acquisitions across the full deal lifecycle; diligence, risk allocation, LOIs, purchase agreements, ancillary documents, closings, and post-close integration. Help develop repeatable processes that let us execute deals efficiently as we scale this strategy.</li><li>Enable real estate acquisitions: Partner with leadership and third-party partners on direct real estate acquisition — entity structuring, purchase agreements, title and diligence review, zoning and land use analysis, and financing documentation.</li><li>Own multi-state compliance: Maintain and extend our regulatory and permitting compliance infrastructure across 40+ states. Stay ahead of evolving regulations—from municipal parking ordinances to state-level data privacy and ALPR statutes, and proactively surface risks before they become fires.</li><li>Protect our data practices: Own privacy policy, data governance, and compliance related to license plate recognition, camera systems, and driver data. Ensure our practices meet or exceed requirements under California's ALPR statute and analogous laws nationwide.</li><li>Protect our intellectual property: Manage AirGarage's IP portfolio, including trademarks, patents, and trade secrets. Oversee prosecution and maintenance of filings, coordinate with outside patent and trademark counsel, and build the internal processes for identifying and protecting novel IP as the company continues to develop proprietary technology and operational methods.</li><li>Advise on employment and people matters: Provide practical, business-oriented counsel on employment law across multiple states (Including: offer letters, terminations, independent contractor classification, handbook policies, and state-specific compliance.) Be a thought partner to leadership and recruiting on sensitive people situations.</li><li>Coordinate outside counsel: Support relationships with external firms for litigation, complex transactions, antitrust review, and specialized regulatory matters. Know when to bring in outside help, how to scope engagements tightly, and how to keep spend disciplined.</li><li>Support fundraising and corporate governance: Collaborate with the CEO and VP of Finance on cap table matters, board governance, investor rights agreements, and data room readiness for future capital raises.</li><li>Build the legal operating system: Develop and refine legal intake processes, contract lifecycle management, policy documentation, and approval workflows. Leverage tools to create leverage — we want a legal function that scales with the business, not one that requires headcount to match growth.</li><li>Be a true business partner: Serve as a trusted advisor to the CEO and leadership team. The best version of this role isn't the person who finds reasons to say no, it's the person who finds the fastest, safest path to yes.</li></ul>WHAT YOU NEED 🦚<ul style="min-height:1.5em"><li>Hands-on experience within a lean legal function: You've been the sole or primary legal person at a high-growth company, or worked in a very small in-house team, and have personally drafted contracts, managed compliance, run diligence, and advised leadership (not delegated it to associates).</li><li>Equal parts strategist and executor: You're comfortable toggling between 10,000-ft strategy and ground-level detail. You'll negotiate a $5M acquisition at 10am and redline a vendor NDA at 2pm, and neither feels beneath you.</li><li>Transaction experience: You've meaningfully supported M&amp;A deals, ideally multiple acquisitions at a growth-stage company. You know what a clean purchase agreement looks like, how to run diligence efficiently, and how to operationalize deal terms post-close.</li><li>Multi-state operational fluency: Experience advising a business that operates physical locations, assets, or services across many states. You understand the patchwork of state and local regulations and know how to build compliance systems that scale.</li><li>Commercial contracts depth: Strong command of MSAs, SOWs, licensing agreements, revenue-share structures, partnership agreements, and vendor contracts. You can draft from scratch, negotiate with sophistication, and build templates that let non-lawyers self-serve on routine deals.</li><li>Data privacy knowledge: Familiarity with privacy regulations, (Big plus if you have experience with regulations as they related to cameras, LPR/ALPR, and location data.) Experience building or maintaining privacy policies and compliance programs.</li><li>Story + judgment: Clear communicator who can translate legal risk into business terms for executives and operators. You lead with "here's how we can do this" not "here's why we can't."</li><li>Builder mentality: You've built (or haver the expertise to build) legal playbooks, templates, SOPs, and contract management infrastructure from scratch. You find satisfaction in creating systems that outlast individual transactions.</li><li>Bias for action: You move fast, exercise judgment, and improve the system every cycle. You know when "80/20 and shipping" beats "perfect and late." Your mindset is that Legal should never slow the company down and exists to help the rest of the business move faster and more confidently.</li><li>Strongly preferred: Real estate or proptech background, prior work at a company executing a roll-up or multi-unit acquisition strategy, and California bar admission.</li></ul>🚨 WHY THIS ROLE MAY NOT BE FOR YOU 🚨Please review this section before applying. We are sharing this information up front because we don't expect this job to be appealing to everybody and we do not want to waste your time if you are not on board with all of the following.Being the sole in-house legal team member a high growth startup means many different things, but there is one thing above all that it certainly means: legal risk, compliance posture, and the quality and speed of commercial deal execution are ultimately your responsibility to own.This will be a hard job. We work long hours at AirGarage, including nights and weekends, because we love what we do. We are growing fast but our legal function is lean, so every day you will have new challenges and too much on your plate, but you'll be expected to find a way to deliver anyways.Below are some of the reasons you might not want this job:<ul style="min-height:1.5em"><li>You want a big team on day one. This is an IC role as a team of one. If you prefer directing a legal department to doing the work yourself, this won't feel right.</li><li>You expect a perfect playbook. We're building legal infrastructure, standardizing contract processes, and standing up compliance systems. You'll be writing the playbook while running the plays.</li><li>You only want to do "strategic" work. We need someone who can think about M&amp;A deal structure in the morning and chase down a parking permit in Tulsa in the afternoon. Range and willingness to do unglamorous work is non-negotiable.</li><li>You see legal as a control function. We want a business partner who enables growth, not a gatekeeper who slows it down. If your instinct is to add process and require approvals, we're probably not a fit.</li><li>You're uncomfortable with ambiguity. We operate in 40+ states with a novel business model. There isn't always a clear precedent. You'll need to exercise judgment, move forward with imperfect information, and be right most of the time.</li><li>You want to stay in your lane. You'll touch everything — contracts, M&amp;A, compliance, employment, privacy, corporate governance. If you want to specialize, a bigger company with a bigger legal team is a better fit.</li></ul>IMPORTANT NOTE 🚨AirGarage is a remote-first company, but we also value in-person collaboration to strengthen trust and teamwork. Team members should expect ~6 weeks of travel per year for:<ul style="min-height:1.5em"><li>2–3 full company offsites, “Remote Weeks”</li><li>Lending a hand to support one new location launch</li><li>In-person onboarding as well as supporting other onboarding sessions for new team members</li></ul>The rest of the year, team members can work remotely from wherever (US time zones) they’re most comfortable as long as they are performing well in their role. Attendance at in-person events throughout the year is expected—if you’re not open to traveling ~6 weeks per year for work, our team won't be a good fit for you.THE UPSIDE 📈<ul style="min-height:1.5em"><li>📈 Equity: Have a stake in the business that you’re helping to build and grow.</li><li>🌴 Work remotely: Live and work wherever you like! We believe in folks working where they are happiest and most productive. We currently hire teammates that are located anywhere within North America.</li><li>🏥 Health insurance: We offer health insurance and currently cover 85% of the cost of medical, dental, and vision plans for the primary employee and 50% of the cost of plans for dependents.</li><li>🍼 Parental Leave: We offer 12 weeks of fully paid parental leave to all parents to bond with a newly born, adopted, or fostered child. The 12 weeks can be taken as a continuous leave or intermittently over the first 18 months of the child's life. </li><li>💻 Home office setup: Get a laptop + additional equipment needed to set you up for success.</li><li>⛺ Time to recharge: We have an unlimited PTO policy with a minimum requirement of 10 days per year.</li><li>🤑 401k: Make financial planning right for you with a 401k retirement savings program.</li><li>✈️ Team Off-sites: ~2 times per year our team comes together for a full week in places like Tahoe, Charleston, San Diego, Park City, and Austin.</li><li>📚 BookGarage: Our team loves to learn and grow together, so join us for our optional recurring book club.</li><li>🪴Room to grow:  Our team will be orders of magnitude larger within a few years; as a part of our foundational team, you'll have opportunities to grow with us. </li><li>🏙️ Transform our cities: The opportunity to change the way that the world thinks about real estate use in our cities.</li><li>👐 Work with a diverse team: At AirGarage, we've always been committed to building a thriving team that represents the communities we serve. Our team is currently 40% female and 30%+ from underrepresented communities.</li></ul>Note: Employment with AirGarage is contingent upon successful completion of a background check and employment verification conducted in compliance with applicable laws. Background checks are completed only after a conditional offer of employment has been made.We understand that there's no such thing as a 'perfect' candidate. We're looking for someone passionate, with grit and determination, who is excited to face the challenges of a rapidly growing startup. AirGarage is the type of company where you can grow exponentially, and we encourage you to apply to us even if you don't 100% match the candidate description.AirGarage is an Equal Opportunity Employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees.  Candidates and employees are always evaluated based on merit, qualifications, and performance.  We will never discriminate on the basis of race, color, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.

Senior Legal Counsel

About AirGarage AirGarage is on a mission to bring real estate online, starting with parking.We replace broken parking machines, fragmented software, and manual, labor-intensive operations with a unified, data-rich operating system for parking real estate. We handle everything it takes to run and optimize a parking asset: payments, dynamic pricing, enforcement, license plate recognition, analytics, and more.By building all of our technology in-house, we are able to deliver a magical experience for drivers while providing real-time visibility and revenue increases of 20-50% or more for real estate owners. That’s why national real‑estate leaders like Hines and Greystar, as well as technology companies like Meta, partner with AirGarage to optimize their parking facilities.AirGarage uses datapoints like real-time occupancy, local events, weather, driver behavior, competitor pricing, and more to bring true intelligence to real estate owners’ assets for the first time.We’re investing aggressively to make the physical world legible to a digital system: cameras, sensors, and software that generate a firehose of real-time data about the world around us. That data fuels models and algorithms that allow us to optimize performance at each property while giving owners the clarity and control they’ve never had before.Before you can optimize an asset, you need to observe it. Before you can observe it, you need to bring it online.We are starting with the $131 billion US parking real estate market because it is one of the most offline and mismanaged commercial real estate asset types. 26% of the land area in the median American urban core is dedicated to parking.We are backed by top tier investors including Headline Growth, Andreessen Horowitz, Floodgate, Founders Fund, Abstract Ventures, and angel investors who have founded or worked at companies like Uber, Opendoor, Flexport, and more. Want to learn more about AirGarage and the problem we're tackling? Check out these podcasts: <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.youtube.com/watch?v=AU0NkDK51E4">https://www.youtube.com/watch?v=AU0NkDK51E4</a> <a target="_blank" rel="noopener noreferrer nofollow" href="https://youtu.be/_8aM6NQHYiE?si=p5WIujBWUA1sG-b7">https://youtu.be/_8aM6NQHYiE?si=p5WIujBWUA1sG-b7</a>THE ROLE 💼We are looking for a City Manager (Philadelphia) to join the Operations team at AirGarage. In this role, you will be the owner of operational and financial performance across your city, directly responsible for ensuring our parking facilities run smoothly, look great, and maximize revenue potential. You will be both a builder and an operator, designing repeatable processes, managing third-party vendors, and developing pricing and enforcement strategies that directly impact AirGarage's bottom line.As the primary point of accountability for facility performance, you’ll balance boots-on-the-ground execution with analytical decision-making, moving seamlessly between site visits, vendor negotiations, and revenue optimization models. Your role will require you to be proactive in solving problems before they escalate, resourceful in managing competing priorities, and data-driven in shaping strategy.This is a highly cross-functional role. You’ll partner with Sales, Product, and Partner Success teams to ensure our real estate partners see strong results and our customers enjoy a seamless experience. You’ll also lead our enforcement fleet (Space Force) and work closely with regional leadership to ensure every facility is performing at its peak.Ultimately, you will be responsible for scaling operational excellence in your city: driving efficiency, profitability, and reliability while helping AirGarage expand our footprint and strengthen our reputation as the best operating partner for property owners.WHAT YOU WILL DO 📊Pricing &amp; Revenue Management<ul style="min-height:1.5em"><li>Develop, implement, and iterate on dynamic pricing strategies for the cities portfolio.</li><li>Continuously evaluate trends and competitor rates to maximize revenue.</li><li>Willingness to go out and find revenue opportunities through business development (i.e. walking into local businesses to pitch partnerships)</li><li>Monitor event rates at all the locations to ensure we are priced competitively against our competitors.</li></ul>Operational Execution<ul style="min-height:1.5em"><li>Ensure our properties look great and run smoothly through managing partnerships with third party vendors for routine (and not routine) services like cleaning, maintenance, wifi-installation, and more.</li><li>Own the physical appearance and day to day operations of all parking facilities in your region.</li><li>Proactively identify &amp; resolve issues impacting facility performance.</li><li>Manage and coordinate enterprise event rentals and lot closures.</li><li>Organize and manage the oversight of event operations .</li></ul>Enforcement Optimization<ul style="min-height:1.5em"><li>Manage the Space Force, our fleet of contract and employee enforcers across the city.</li><li>Create and manage the schedule of the part-time Space Force employees.</li><li>Grow and develop the part-time Space Force employee program in order to help optimize revenue across our Philadelphia locations</li></ul>WHAT YOU NEED 🦚<ul style="min-height:1.5em"><li>Have a strong operations background.</li><li>Ability to seek out improvement opportunities and create an environment of idea sharing and creative problem solving.</li><li>Strong customer service mindset as you will be interacting with our property owners.</li><li>Ability to be approachable and facilitate coaching conversations with employees and managers.</li><li>Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).</li><li>Ability to encourage open expression of ideas and opinions.</li><li>Excellent teambuilding and interpersonal skills.</li><li>Ability to work independently and multi-task.</li><li>Ability to communicate professionally and effectively with all levels of the organization.</li><li>Ability to interpret policies, procedures, and standard business practices.</li><li>Demonstrates a sense of urgency and timeliness.</li></ul>WHY THIS ROLE MAY NOT BE FOR YOU 🚨<ul style="min-height:1.5em"><li>You prefer a 9-to-5 rhythm. Our facilities run 24/7, and will require some flexibility.</li><li>You want to stay behind a desk. This role requires the majority of your shift to be out in the field at the locations. Required travel ~2x/year.</li><li>You need highly defined processes from day one. We’re still building playbooks. You’ll often be the one creating the process for others to follow.</li><li>You’re uncomfortable with ambiguity. At AirGarage, priorities can shift quickly as we scale. You’ll need to adapt, problem-solve, and move forward without perfect information.</li></ul>PHYSICAL DEMANDS<ul style="min-height:1.5em"><li>Willingness to work in the elements – heat, wind, snow, rain, etc.</li><li>Ability to lift, push and pull at least 25 pounds.</li><li>Ability to stand and walk for extended periods of time.</li></ul>IMPORTANT NOTE 🚨AirGarage is a remote-first company, but we also value in-person collaboration to strengthen trust and teamwork. Team members should expect ~6 weeks of travel per year for:<ul style="min-height:1.5em"><li>2–3 full company offsites, “Remote Weeks”</li><li>Lending a hand to support one new location launch</li><li>In-person onboarding as well as supporting other onboarding sessions for new team members</li></ul>The rest of the year, team members can work remotely from wherever (US time zones) they’re most comfortable as long as they are performing well in their role. Attendance at in-person events throughout the year is expected—if you’re not open to traveling ~6 weeks per year for work, our team won't be a good fit for you.THE UPSIDE 📈<ul style="min-height:1.5em"><li>📈 Equity: Have a stake in the business that you’re helping to build and grow.</li><li>🌴 Work remotely: Live and work wherever you like! We believe in folks working where they are happiest and most productive. We currently hire teammates that are located anywhere within North America.</li><li>🏥 Health insurance: We offer health insurance and currently cover 85% of the cost of medical, dental, and vision plans for the primary employee and 50% of the cost of plans for dependents.</li><li>🍼 Parental Leave: We offer 12 weeks of fully paid parental leave to all parents to bond with a newly born, adopted, or fostered child. The 12 weeks can be taken as a continuous leave or intermittently over the first 18 months of the child's life. </li><li>💻 Home office setup: Get a laptop + additional equipment needed to set you up for success.</li><li>⛺ Time to recharge: We have an unlimited PTO policy with a minimum requirement of 10 days per year.</li><li>🤑 401k: Make financial planning right for you with a 401k retirement savings program.</li><li>✈️ Team Off-sites: ~2 times per year our team comes together for a full week in places like Tahoe, Charleston, San Diego, Park City, and Austin.</li><li>📚 BookGarage: Our team loves to learn and grow together, so join us for our optional recurring book club.</li><li>🪴Room to grow:  Our team will be orders of magnitude larger within a few years; as a part of our foundational team, you'll have opportunities to grow with us. </li><li>🏙️ Transform our cities: The opportunity to change the way that the world thinks about real estate use in our cities.</li><li>👐 Work with a diverse team: At AirGarage, we've always been committed to building a thriving team that represents the communities we serve. Our team is currently 40% female and 30%+ from underrepresented communities.</li></ul>Note: Employment with AirGarage is contingent upon successful completion of a background check and employment verification conducted in compliance with applicable laws. Background checks are completed only after a conditional offer of employment has been made.We understand that there's no such thing as a 'perfect' candidate. We're looking for someone passionate, with grit and determination, who is excited to face the challenges of a rapidly growing startup. AirGarage is the type of company where you can grow exponentially, and we encourage you to apply to us even if you don't 100% match the candidate description.AirGarage is an Equal Opportunity Employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees.  Candidates and employees are always evaluated based on merit, qualifications, and performance.  We will never discriminate on the basis of race, color, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.

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