Adobe is the global leader in digital media and digital marketing solutions. Our creative, marketing and document solutions empower everyone – from emerging artists to global brands – to bring digital creations to life and deliver immersive, compelling experiences to the right person at the right moment for the best results. In short, Adobe is everywhere, and we’re changing the world through digital experiences.

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Sami Intern Product Manager Community Engagement

Principal Product Manager Ai

Sr Software Engineer Adobe Firefly

## Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! ## The Opportunity Adobe is seeking talented and passionate Software Engineer across all organizations to help plan, design, develop, and test software systems or applications for software enhancements and new products used in local, networked, cloud-based or Internet-related computer programs and products. ## What You’ll Do - Develop high-performance, reliable, testable and maintainable code. - Participate in all aspects of software development activities, including design, coding, code review, testing, bug fixing, and code/API documentation. - Collaborate with engineers and participate in daily or weekly stand ups and meetings. - Grow with the support of your team and help others on the team grow by providing thoughtful feedback and uplifting those around you. - Work both independently and collaboratively within a fast-paced development team, with clear, positive, and constructive communication. - Additional responsibilities as needed based on specific role or team. ## What You Need to Succeed - Bachelor's or Master’s in Computer Science, Computer Engineering, Electrical Engineer, or equivalent experience required with an expected graduation date of December 2025 – June 2026. - 0-1+ years of experience in specific skill/field(s). - Proficient in programming languages such as Python, Java, C++ etc. - Strong technical background with analytical and problem-solving skills. - Strong knowledge in Java or JavaScript and at least one other language like Python, C#, Ruby, PHP. - Familiarity with client-side frameworks and libraries like React, Vue, Angular, jQuery. - Excellent problem solving and debugging skills, and direct experience with DevOps in a SaaS environment is a plus. - Customer focused and have real passion for quality and engineering excellence at scale. - Excellent communication and collaboration skills.

2026 University Graduate - Software Engineer

## Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! ## Overview of Adobe’s Student Athlete Micro-Internship Adobe's Student-Athlete Micro Internship Program is focused on giving athletes a unique opportunity to gain valuable skills and work on real-world projects. As an Adobe intern, you’ll put your smarts and creativity to work on business-critical projects, you’ll be mentored by the top talents in your field, and you’ll get all the credit when you dream up our next big thing. Our SAMI Internship Program is 8 weeks long (May 26th, 2026 - July 2th, 2026) and part-time (25 hours per week). ## The Opportunity We’re looking for a Product Management Intern to join Adobe’s Experience and Engagement team and contribute to shaping the future of intelligent customer support! In this role, you’ll support efforts to improve our self-service experience—making it seamless, intuitive, and personalized. You’ll help explore AI-powered solutions that understand customer context, surface the right solutions in real-time, and resolve customer issues. Your work will provide valuable insights that influence resolution, trust, and customer satisfaction at global scale! You’ll collaborate with product managers, designers, engineers, and data teams to learn how product strategy is defined and executed. This internship offers hands-on experience in building customer-centric AI-powered products and exposure to the end-to-end product lifecycle. ## What You’ll Do - Assist in researching customer needs, competitive trends, and industry best practices. - Help translate insights into product requirements and documentation. - Support roadmap planning and prioritization discussions. - Partner with design and engineering teams to track progress and validate features. - Analyze data and feedback to measure product performance and identify opportunities. - Participate in cross-functional meetings and contribute to alignment efforts. - Advocate for the customer by sharing observations and insights through research. ## What You Need to Succeed - Must be a student-athlete currently enrolled in a school-sanctioned sport and pursuing a U.S.-based accredited college or university with a target graduation date between December 2026 – August 2028. - Ability to participate in a part-time internship between end of May and July 2026. - Currently pursuing a degree in Business, Computer Science, Engineering, or related field. - Strong interest in product management, technology, and customer experience. - Analytical mindset with ability to interpret data and draw insights. - Excellent communication and collaboration skills. - Curiosity, adaptability, and a bias for learning and action.

2026 SAMI Intern - Product Manager, AI Experience

## The Opportunity We’re hiring a **Technical Product Manager** to accelerate innovation on top of our data platforms — building **extensions, tools, and intelligent workflows** that expand our data platform’s capabilities, improve insights, and drive action at scale across the company. As part of the **Platform Product team**, you’ll work at the intersection of **platform** and **applied data, with an AI-first approach** — turning business challenges into seamless, high-impact internal products. You’ll collaborate with engineering, design, and business partners to implement our vision with precision and creativity.

Senior Product Manager - Data Platform and Applications

## About the Role The Adobe Experience Platform (AEP) Product Success Engineering (PSE) team is seeking an innovative Director of Software Engineering & Applied AI to lead the development of AI agents, tooling, and automation to help customers directly support, operate, and scale their end-to-end AEP and Apps implementation. Our team seeks to revolutionize customer support success through intelligent automation and AI agents across the AEP portfolio. Your work will help fundamentally transform how we serve, support, and accelerate time-to-value for our customers by empowering them directly with engineering best practices. As the engineering leader, you will be responsible for the design and development of Agentic-first solutions that span across core customer success domains: - **Troubleshooting & Support** - Solve AEP customer support issues through intelligent diagnosis, deflection, and resolution systems that leverage AI agents for automated issue diagnosis, intelligent ticket creation/routing, and self-service troubleshooting capabilities. - **Run & Operate** - Proactively monitor, remediate, and scale AEP in adherence to implementation best practices to prevent support issues through automated remediation workflows, performance optimization agents, and predictive scaling mechanisms that maintain AEP customer-specific implementation reliability. - **Adoption & Value** - Advise, accelerate, and grow AEP customer adoption and value realization through customer journey intelligence systems, use case & feature adoption recommendations, and usage pattern analysis tools. In this role, you will collaborate with other members of our multidisciplinary team, including solution architects and data scientists, to build scalable systems that transform and establish our commitment to setting new industry benchmarks for product success engineering while driving measurable business impact and improved customer outcomes. ## Key Responsibilities ### Strategic Leadership & Vision - Define and execute the technical strategy for AI-powered customer success solutions across Adobe's AEP portfolio, aligning engineering initiatives with business objectives and customer outcomes. - Lead the design and development of agentic AI systems that autonomously diagnose, prevent, and resolve customer issues while accelerating adoption and value realization. ### Team Management & Organizational Development - Build, mentor, and scale a world-class multidisciplinary engineering team of 15-25+ engineers, data scientists, and solution architects, fostering a culture of innovation, customer obsession, and technical excellence. - Collaborate effectively across multiple vertically aligned engineering teams, product management, UX design, and field organizations to ensure seamless integration of customer success solutions into AEP. ### Product & Technical Execution - Oversee the end-to-end development lifecycle of intelligent automation systems, AI agents, and customer intelligence platforms that transform reactive support into proactive, data-driven customer success operations. - Drive the implementation of customer-facing analytics, predictive insights, and recommendation engines embedded directly into AEP's user experience to enable self-service optimization. ### Customer Success Engineering Innovation - Champion the development of scalable automation solutions targeting 85%+ first contact resolution rates, 99.9%+ platform uptime, and measurable customer health score improvements. - Establish engineering best practices for AI model deployment, system reliability, and operational excellence while ensuring compliance with security, privacy, and regulatory standards. ### Cross-Functional Partnership & Influence - Serve as the technical voice of customer success engineering in executive forums, translating complex technical concepts into business impact and strategic initiatives. - Partner closely with Forward Deployment Engineers, Field Support Consultants, and Customer Success Managers to understand customer challenges and translate them into scalable engineering solutions.

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