AudioEye is a leading digital accessibility provider that was founded in 2005. The company specializes in making digital content accessible to individuals with disabilities, ensuring equal access to information and services online. AudioEye's innovative technology and solutions help organizations comply with web accessibility standards and create inclusive online experiences for all users.

audioeye

About the Team
At AudioEye, we believe access to digital content is a fundamental right, not a privilege. Our mission is clear: eliminate every barrier to digital accessibility so that everyone, regardless of ability, can experience the web without limitations.
We are a team of passionate problem-solvers who are driven by purpose and impact. Every challenge we tackle moves us closer to a future where creating accessible experiences is the standard. If you’re looking for meaningful work where you can drive real change, influence how people with disabilities experience the internet, and be part of a mission that matters, AudioEye is the place for you.
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About the Role
The Staff Engineer role helps to drive the technical direction of AudioEye’s platform and tackles complex challenges in digital accessibility. The position is responsible for designing and building large-scale, reliable systems that detect, remediate, and prevent accessibility issues across millions of websites, using AI and agentic development as a core part of how the work gets done. It blends architecture, hands-on development, and technical leadership to ensure systems are secure, scalable, and performant.
This role collaborates closely with the Product and Design teams to deliver systems that create measurable impact for customers and end users. The Staff Engineer mentors junior engineers on the team, helps shape the technical roadmap, and makes decisions that balance short-term delivery with long-term sustainability. It requires strong ownership, autonomy, and a focus on solving meaningful technical problems at scale.
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How you’ll Contribute:&nbsp;
<ul>
<li style="font-size: 12pt;">Technically lead one or more engineering teams through needs assessment, system design, implementation, and operations automation</li>
<li style="font-size: 12pt;">Drive the technical roadmap, balancing short-term delivery with long-term sustainability</li>
<li style="font-size: 12pt;">Partner with Product, Design, and engineers to build systems that help customers respond quickly to risk, while keeping reliability, security, and data consistency high</li>
<li style="font-size: 12pt;">Build web-scale systems with strong grounding in service-oriented architecture, data modeling, performance, and end-to-end delivery</li>
<li style="font-size: 12pt;">Understand customer and end-user needs and turn them into measurable value</li>
<li style="font-size: 12pt;">Own problems across stacks, teams, and roles, with a bias for action</li>
<li style="font-size: 12pt;">Use AI coding assistants and agentic workflows daily to design, build, test, and operate software without lowering the quality bar. Delegate to agents, then review, verify, and take accountability for the output</li>
<li style="font-size: 12pt;">Evaluate new AI development tools and adopt those that measurably improve delivery</li>
<li style="font-size: 12pt;">Mentor and coach engineers on requirements, system design, problem-solving, and practical AI-assisted development, including prompting, context management, and knowing when not to trust the output</li>
<li style="font-size: 12pt;">Help define team standards for responsible AI use across code review, testing, security, and data handling</li>
<li style="font-size: 12pt;">Find opportunities to build AI capabilities into our products and internal tooling</li>
<li style="font-size: 12pt;">Build a culture of quality, high standards, and engineering excellence</li>
</ul>
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Who you are:&nbsp;
<ul>
<li style="font-size: 12pt;">10+ years of engineering experience with design, implementation, and operations of critical systems</li>
<li style="font-size: 12pt;">Demonstrated success working in cross-functional environments, advocate for tight collaboration between engineering, user experience, and product teams, and are comfortable making engineering and system-level decisions and tradeoffs</li>
<li style="font-size: 12pt;">Proficiency in modern JavaScript/TypeScript, including React and Node.js</li>
<li style="font-size: 12pt;">Experienced with relational, NoSQL, and document/object storage</li>
<li style="font-size: 12pt;">Proven record of solving deep problems in distributed systems and real-time data technologies</li>
<li style="font-size: 12pt;">Built and operated secure, compliant, scalable systems behind high-impact user experiences</li>
<li style="font-size: 12pt;">Led large projects across multiple teams and mentored both junior and senior engineers</li>
<li style="font-size: 12pt;">Collaborate tightly with Product and UX, and are comfortable making system-level tradeoffs</li>
<li style="font-size: 12pt;">Hands-on fluency with AI-assisted and agentic development, with concrete examples of how it changed how you build and ship</li>
<li style="font-size: 12pt;">Sound judgment on where AI helps and where it adds risk, and the discipline to validate generated code for correctness, security, and maintainability</li>
<li style="font-size: 12pt;">Have coached other engineers, including senior ones, to adopt AI-assisted workflows</li>
<li style="font-size: 12pt;">Thrive on autonomy and ownership, and adapt quickly as tools and practices change</li>
<li style="font-size: 12pt;">Model good engineering behavior, practices, and processes</li>
</ul>
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Our Values:
<ul>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">Relentlessly Prioritize the Customer</li>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">Own Outcomes</li>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">Be Straightforward</li>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">Act Now &amp; Iterate</li>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">Grit</li>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">Decide with Data&nbsp;</li>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">Hire and Develop A Players</li>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">Be Coachable</li>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">Organize and Plan</li>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">Expect and Embrace Change</li>
</ul>
&nbsp;
Benefits and Perks:
<ul>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">Work with a talented but humble team</li>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">Competitive compensation and equity</li>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">Weekly paid family meal</li>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">401k, medical, dental, and vision insurance</li>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">Flexible PTO Policy</li>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">15.5 company-paid holidays including Juneteenth, MLK Day&nbsp;and a 1-week company shut down</li>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">To support remote work conditions, AudioEye provides each employee a one-time stipend of $300&nbsp;</li>
</ul>
 
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All AudioEye recruiting email communications will always come from the&nbsp;@greenhouse.io domain&nbsp;or&nbsp;audioeye.com. Any outreach claiming to be from AudioEye via other sources should be ignored.
Equal Opportunity Employer:&nbsp;We embrace equal employment opportunity. AudioEye is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs. We welcome and encourage applications from candidates of all backgrounds, abilities, and seek to ensure that all candidates have the opportunity to showcase their skills and qualifications during the hiring process. Please email accommodations@audioeye.com if you require an accommodation.&nbsp;
Notice to Staffing Agencies:&nbsp;It is our policy that any and all contact with third party staffing vendors come through our Talent Acquisition department directly. We have established a preferred network of staffing partners that we engage with if and when we deem necessary. We ask that staffing agencies refrain from contacting our executives, hiring managers, or employees directly. Unsolicited resumes and inquiries will not be considered or responded to. Thank you for your understanding and cooperation.&nbsp;
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Staff Software Engineer

About the Team
At AudioEye, we believe access to digital content is a fundamental right, not a privilege. Our mission is clear: eliminate every barrier to digital accessibility so that everyone, regardless of ability, can experience the web without limitations.
We are a team of passionate problem-solvers who are driven by purpose and impact. Every challenge we tackle moves us closer to a future where creating accessible experiences is the standard. If you’re looking for meaningful work where you can drive real change, influence how people with disabilities experience the internet, and be part of a mission that matters, AudioEye is the place for you.
&nbsp;
About the Role
The Account Director drives growth across AudioEye's mid-tier accounts, boosting Net Revenue Retention (NRR) and Gross Revenue Retention (GRR) through upselling, pipeline-building, and collaboration with Customer Success Managers. This quota-carrying role owns quarterly revenue targets via upsells and cross-sells, while ensuring account health and retention.
This role will lead growth conversations and quarterly business reviews, manage an expansion pipeline, and close expansion deals, partnering with the Customer Success team to keep clients positioned for success and provide leadership with clear pipeline visibility.
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How you’ll Contribute:&nbsp;
<ul>
<li style="font-size: 12pt;">Own expansion revenue targets (upsell and cross-sell) for an assigned set of existing tier 2 customer accounts, hitting or exceeding assigned GRR and NRR goals</li>
<li style="font-size: 12pt;">Manage the expansion pipeline across current and upcoming quarters, ensuring accurate forecasting and documentation in HubSpot/Domo as deals progress to closed won</li>
<li style="font-size: 12pt;">Meet weekly with CSMs to review account health, loss risks, and expansion opportunities, aligning on strategy and prioritization together</li>
<li style="font-size: 12pt;">Lead all expansion conversations with customers — discovery, value-sell, solutioning, competitive de-positioning, pricing, and closing — including delivery of recommendations in proposal meetings and QBRs</li>
<li style="font-size: 12pt;">Partner with the Customer Experience Leader on renewal opportunities with a growth component and broader growth strategy</li>
<li style="font-size: 12pt;">Work cross-functionally with Product, Sales, Service Delivery, and Customer Success to support execution of sold solutions</li>
<li style="font-size: 12pt;">Share insights and best practices with CSMs to strengthen their ability to spot and flag expansion potential</li>
<li style="font-size: 12pt;">Surface feedback and escalate blockers or trends impacting growth across the customer base</li>
<li style="font-size: 12pt;">Stay current on product updates, competitive positioning, and industry trends to effectively position solutions</li>
</ul>
&nbsp;
Who you are:&nbsp;
<ul>
<li style="font-size: 12pt;">3+ years of experience in a Mid-market/Enterprise account growth or expansion sales, role within a SaaS or B2B environment</li>
<li style="font-size: 12pt;">Proven track record of identifying, leading, and closing renewals, upsell and cross-sell opportunities with existing customers (Proven NRR &amp; GRR history)</li>
<li style="font-size: 12pt;">Skilled at working cross-functionally and collaboratively in a team-based account model</li>
<li style="font-size: 12pt;">Strong communicator with the ability to lead strategic conversations and influence decision-makers</li>
<li style="font-size: 12pt;">Confident in managing a pipeline, forecasting accurately, and maintaining CRM hygiene&nbsp;</li>
<li style="font-size: 12pt;">Analytical and data-driven, with the ability to spot trends and surface actionable insights</li>
<li style="font-size: 12pt;">Comfortable navigating renewal conversations that include growth components</li>
<li style="font-size: 12pt;">Bonus: Experience in digital accessibility, compliance, or adjacent SaaS markets</li>
</ul>
&nbsp;
<div>
<div class="job__description body">
<div>
Our Values:
<ul>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">Relentlessly Prioritize the Customer</li>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">Own Outcomes</li>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">Be Straightforward</li>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">Act Now &amp; Iterate</li>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">Grit</li>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">Decide with Data&nbsp;</li>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">Hire and Develop A Players</li>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">Be Coachable</li>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">Organize and Plan</li>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">Expect and Embrace Change</li>
</ul>
&nbsp;
Benefits and Perks:
<ul>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">Work with a talented but humble team</li>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">Competitive compensation and equity</li>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">Weekly paid family meal</li>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">401K, medical, dental, and vision insurance</li>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">Flexible PTO Policy</li>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">15.5 company-paid holidays including Juneteenth, MLK Day&nbsp;and a 1-week company shut down</li>
<li style="font-size: 12pt; color: rgb(0, 0, 0);">To support remote work conditions, AudioEye provides each employee a one-time stipend of $300&nbsp;</li>
</ul>
 
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All AudioEye recruiting email communications will always come from the&nbsp;@greenhouse.io domain&nbsp;or&nbsp;audioeye.com. Any outreach claiming to be from AudioEye via other sources should be ignored.
Equal Opportunity Employer:&nbsp;We embrace equal employment opportunity. AudioEye is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs. We welcome and encourage applications from candidates of all backgrounds, abilities, and seek to ensure that all candidates have the opportunity to showcase their skills and qualifications during the hiring process. Please email accommodations@audioeye.com if you require an accommodation.&nbsp;
Notice to Staffing Agencies:&nbsp;It is our policy that any and all contact with third party staffing vendors come through our Talent Acquisition department directly. We have established a preferred network of staffing partners that we engage with if and when we deem necessary. We ask that staffing agencies refrain from contacting our executives, hiring managers, or employees directly. Unsolicited resumes and inquiries will not be considered or responded to. Thank you for your understanding and cooperation.&nbsp;
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