AvePoint is a technology company specializing in Microsoft Cloud solutions, empowering organizations to migrate, manage, and protect their data in the cloud. With a focus on enhancing collaboration and productivity, AvePoint offers a range of innovative tools and services designed to streamline cloud operations and drive digital transformation for businesses worldwide.

avepoint

Lead Product Manager - Cloud Infrastructure

<h1>Software Engineer (SRE)</h1>
What you will be working on
Solution Engineering
<ul>
<li>Maintain comprehensive system architecture with deep understanding of integration patterns and dependencies across the technology stack</li>
<li>Design and implement robust monitoring frameworks, intelligent alerting systems, and streamlined incident response procedures to ensure operational excellence</li>
<li>Develop and maintain detailed architectural documentation</li>
<li>Setup, configure and integrate application with middleware components as per the architecture documentation</li>
</ul>
Security &amp; Site Reliability Engineering
<ul>
<li>Partner with infrastructure teams to implement security hardening measures and ensure compliance with regulatory requirements and industry standards</li>
<li>Design and execute comprehensive application security testing protocols and vulnerability assessment procedures, ensuring full alignment with MAS framework requirements and organisational processes</li>
<li>Conduct systematic security reviews, coordinate penetration testing initiatives, and perform thorough threat analysis including risk assessments of identified vulnerabilities and security findings</li>
<li>Define meaningful SLOs and SLIs, implementing automated monitoring and measurement systems to track service reliability and performance</li>
<li>Proactively monitor system health through advanced observability tools and execute comprehensive daily operational health assessments</li>
<li>Build system resilience through chaos engineering practices, comprehensive disaster recovery planning, and continuous performance optimisation initiatives</li>
<li>Maintain production system stability through participation in on-call rotations, providing expert-level support and rapid incident resolution</li>
</ul>
[What we are looking for]
<ul>
<li>At least 5 years' relevant experience in supporting and/or implementing payments and securities settlement systems with a minimum of 5 years of experience in Application support and operations, or application security, site reliability engineering, or solution architecture</li>
<li>Strong knowledge of security principles and best practices in software development, security frameworks, vulnerability assessment tools, and penetration testing methodologies</li>
<li>Understanding of enterprise architecture patterns and integration technologies</li>
<li>Proficiency in application testing assessment and management, including the ability to analyse test results and propose improvements</li>
<li>Familiarity with ICT governance policies, standards, and best practices in government agencies</li>
<li>Knowledge of service design principles and the ability to apply design thinking methods to identify transformation opportunities</li>
<li>Strong problem-solving skills and the ability to analyse complex business problems, recommending digitalisation and process changes</li>
<li>Excellent communication and stakeholder management skills, with the ability to engage effectively with various internal and external stakeholders</li>
<li>Understanding of solution engineering principles, including the ability to design application architecture and evaluate hardware and software solutions. Example,
<ul>
<li>Experience in designing and implementing java applications, SQL skills, and shell scripting</li>
<li>Strong understanding of Server-side, Java/microservices, web services, RESTful API</li>
<li>Experience with RHEL, JBOSS EAP, OpenShift, Openstack, Watermelon, Maven, Oracle Database and fault-tolerant infrastructure concepts</li>
<li>Experience with cloud platforms and containerisation technologies (e.g. Docker, Kubernetes)</li>
<li>Strong understanding and experience handling file transfers - interfaces, interfaces resiliency, connectivity protocols e.g., Rest, SFTP, MQ</li>
<li>Experience with integration of Autosys, designing job scheduling, CI/CD, Datawarehouse, and Document Management System</li>
<li>Experience with setup, and integration of Observability platforms, monitoring, and alerts (e.g. Grafana, ELK stack)</li>
</ul>
</li>
</ul>
&nbsp;
[Experience and Technical Skillset which would be an advantage]
<ul>
<li>Experience with the S.W.I.F.T messaging platform and interfaces</li>
<li>Certifications in relevant skills (e.g., Java, AWS solution architect, Kubernetes, etc.) will be an advantage</li>
<li>Experience in government digital projects or in banking and finance sector will be an advantage</li>
<li>Experience in supporting transactional system will be an advantage</li>
</ul>
[Who You Are]
<ul>
<li>Driven, results and customer oriented and able to work independently</li>
<li>Organised and comfortable managing multiple workstreams simultaneously and have good interpersonal skills</li>
<li>Detailed and capable of handling time-sensitive and high-pressure</li>
</ul><div class="content-conclusion">Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our <a id="menur12n" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://www.avepoint.com/company/privacy-notice" target="_blank">Privacy Notice</a>.</div>

Software Engineer (SRE)

Summary:
<ul>
<li>Jira Software Engineer with deep expertise in Jira software engineering to administer and enhance Jira Cloud environment.</li>
<li>This role will focus on improving workflows, building automation, and optimizing Jira configurations to support efficient project tracking and collaboration.</li>
<li>Strong scripting skills, hands-on experience with Jira automation, and a deep understanding of how to leverage Jira Cloud capabilities to meet organizational needs.</li>
</ul>
Key Responsibilities:
<ul>
<li>Administer and maintain Jira Cloud, including user management, permissions, and project configurations.</li>
<li>Design, implement, and optimize Jira workflows, custom fields, screens, and schemes to align with business processes.</li>
<li>Build and maintain automation rules using Jira Automation, scripting, and REST APIs to streamline operations and reduce manual effort.</li>
<li>Develop and manage integrations between Jira and other enterprise tools (e.g., Confluence, GitHub, ServiceNow).</li>
<li>Collaborate with stakeholders to gather requirements and translate them into scalable Jira solutions.</li>
<li>Monitor system performance, troubleshoot issues, and ensure data integrity across Jira projects.</li>
<li>Document configurations, automation scripts, and best practices for long-term maintainability.</li>
<li>Provide training and support to users, ensuring effective adoption of Jira features and workflows.</li>
</ul>
Skillset (Must have)
<ul>
<li>Possess a degree in Computer Science, STEM, or related field.</li>
<li>At least 3 years of hands-on experience administering Jira Cloud in a production environment.</li>
<li>Strong proficiency in scripting languages (e.g. Python, JavaScript) for automation and integration.</li>
<li>Proven experience in building Jira automation rules and using REST APIs and webhooks for custom integrations.</li>
<li>Possess solid understanding of Jira workflow design, permission schemes, issue types, and project templates.</li>
<li>Familiarity with CI/CD principles and version control systems (e.g. Git).</li>
<li>Familiarity with software development life cycle.</li>
<li>Familiarity with AWS (or GPC) is highly desirable.</li>
<li>Exposure to enterprise IT environments and security/compliance frameworks.</li>
<li>Excellent analytical, problem-solving, and communication skills.</li>
</ul><div class="content-conclusion">Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our <a id="menur12n" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://www.avepoint.com/company/privacy-notice" target="_blank">Privacy Notice</a>.</div>

Software Engineer (Jira)

AvePoint is excited to provide the opportunity for an experienced and dynamic Partner Development Manager (PDM) who will be responsible for identifying, recruiting, and creating AvePoint partner sourced revenue via Managed Service Providers. You will sell to, support and onboard new MSP’s as well as nurture existing MSP partnerships that drive new revenue with upsell and cross sell strategies. &nbsp;The PDM will be measured primarily on partner sourced revenue and new partner recruitment.
Key Responsibilities:
<ul>
<li>Identifying and recruiting partners that will drive partner sourced pipeline and revenue for AvePoint.</li>
<li>Effectively create and drive co marketing opportunities with partners</li>
<li>Ensure certification and effective enablement of MSPs</li>
<li>Help operationalize unique partner models and GTM strategies.</li>
<li>Exceptional partner account management that delivers sales and service excellence</li>
<li>Evangelize within your partner ecosystem and territory to drive mindshare for AvePoint.</li>
</ul>
<h3>What your day to day will look like: </h3>
<ul>
<li>Build and manage a pipeline of potential MSP partners, actively engage in recruiting and onboarding activities to drive new partner relationships.</li>
<li>Develop and implement strategic co-marketing campaigns with partners, helping to amplify AvePoint's solutions and build mutual brand awareness.</li>
<li>Conduct regular partner enablement sessions, ensuring partners are certified and fully trained on AvePoint products and services.</li>
<li>Collaborate with internal teams, including Sales and Product, to tailor GTM strategies for partner success.</li>
<li>Conduct quarterly business reviews with partners to assess performance, discuss growth strategies, and identify upsell opportunities.</li>
<li>Provide ongoing account management support to partners, acting as their primary contact for any business development or technical enablement needs.</li>
<li>Monitor and report on key performance metrics, including partner-sourced revenue and pipeline growth, to drive strategic decision-making.</li>
<li>Attend industry events, webinars, and networking sessions to stay updated on MSP trends and to represent AvePoint within the partner ecosystem.</li>
<li>Lead weekly alignment calls with cross-functional teams to share updates on partner activities, ensuring alignment on initiatives and resources.</li>
<li>Proactively identify and resolve any partner concerns, using feedback to continuously enhance the partner experience and drive revenue growth.</li>
</ul>
What you will bring to our team:&nbsp;
<ul>
<li>This role will be a part of one of AvePoint’s fastest growing teams and will get to be a key influencer in driving our vertical strategy and structure moving forward.&nbsp; We are looking for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.</li>
<li>Other qualities you’ll need to be a fit for this role include:</li>
</ul>
<ul>
<ul>
<li>10+ years of proven track record in sales and/or partner development</li>
<li>Professional proficiency in English as second language</li>
<li>Successful track record of exceeding, business development and booking goals</li>
<li>Experience in personally managing end-to-end partner enablement plans</li>
<li>Experience working collaboratively with internal direct sales &amp; services&nbsp;team in successful closing of deals</li>
<li>Ability to develop with partners a quantifiable business case that will both establish and drive a strong mutually beneficial partnership that drives the partner’s investment of both time and money</li>
<li>Ability to build strong relationships with senior executives and owners within partner community</li>
<li>Exceptional listener, highly empathetic to partner needs and perspectives</li>
<li>Ability to handle multiple tasks simultaneously and prioritize accordingly</li>
</ul>
</ul><div class="content-conclusion">Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our <a id="menur12n" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://www.avepoint.com/company/privacy-notice" target="_blank">Privacy Notice</a>.</div>

Partner Development Manager

<div>
<h3>About AvePoint&nbsp;</h3>
Securing the Future. AvePoint is a global leader in data management and data governance, and over 21,000 customers worldwide rely on our solutions to modernize the digital workplace across Microsoft, Google, Salesforce and other collaboration environments. AvePoint’s global channel partner program includes over 3,500 managed service providers, value-added resellers and systems integrators, with our solutions available in more than 100 cloud marketplaces.
At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact and own (y)our future. Unleash the power of you!
<h3>&nbsp;</h3>
<h3>About the role</h3>
Are you looking for a role where you can develop, enable and grow successful partner relationships?
AvePoint is seeking a Partner Account Manager for Denmark to take ownership of a portfolio of strategic reseller and partner relationships across the Danish market. You’ll focus on growing partner-sourced business, strengthening existing partnerships and creating new opportunities through AvePoint’s partner ecosystem.
You’ll work closely with our sales, marketing, customer success and technical teams to develop joint business plans, build pipeline and drive ACV bookings through our partners.
A key part of the role is turning existing partner relationships into stronger commercial partnerships. This means identifying where the biggest growth opportunities sit, enabling partners to position AvePoint effectively, driving joint account planning and ensuring opportunities progress from partner engagement through to deal registration and closed business.
Microsoft is a particularly important part of AvePoint’s ecosystem, and you’ll help strengthen the connection between AvePoint, Microsoft and our partner community in Denmark.
<h3>&nbsp;</h3>
<h3>What will you be doing?</h3>
As Partner Account Manager, you’ll own and develop relationships with selected partners in Denmark and be responsible for increasing partner-sourced pipeline and bookings.
Your responsibilities will include:
<ul>
<li>Owning and growing relationships with named reseller and strategic partners across Denmark</li>
<li>Developing joint business plans focused on pipeline creation, new logo acquisition and expansion within existing customer accounts</li>
<li>Identifying opportunities within partners’ customer bases for AvePoint’s products, solutions and services</li>
<li>Driving partner-sourced opportunities through deal registration and supporting them through the sales cycle</li>
<li>Working closely with AvePoint’s direct sales team to create effective co-selling motions</li>
<li>Building strong relationships with partner sales teams, technical teams and senior leadership</li>
<li>Driving ongoing commercial and technical enablement so partners can confidently position and sell AvePoint</li>
<li>Working with partners to identify joint campaigns, account mapping opportunities and go-to-market initiatives</li>
<li>Strengthening collaboration across the Microsoft ecosystem to create additional routes to market</li>
<li>Helping partners expand their capabilities around AvePoint, including services beyond traditional migration projects</li>
<li>Tracking partner performance and prioritizing activity toward the relationships with the strongest commercial potential</li>
</ul>
Success in this role will be measured primarily through partner-sourced pipeline, deal registrations and ACV bookings, alongside contribution to the overall growth goals of the Nordic business.
<h3>&nbsp;</h3>
<h3>OK, I’m interested... is this the job for me?</h3>
We’re looking for someone who combines strong relationship management with a commercial mindset. You should be comfortable building trusted partner relationships, but equally focused on translating those relationships into pipeline and revenue.
You’ll have the autonomy to take ownership of your partner portfolio and determine where to invest your time to create the biggest impact.
<h3>&nbsp;</h3>
<h3>Other qualities that will make you a fit for this role include:</h3>
<ul>
<li>Proven experience in channel sales, partner management, alliances or partner business development, ideally within enterprise software, SaaS or cloud</li>
<li>A track record of driving revenue and pipeline through partners</li>
<li>Experience developing and executing joint business plans with reseller, service provider or technology partners</li>
<li>Strong understanding of how to identify, develop and progress partner-sourced opportunities</li>
<li>Experience managing partner enablement across both commercial and technical stakeholders</li>
<li>Experience collaborating with direct sales teams on co-selling and joint opportunities</li>
<li>Ability to build a clear commercial business case with partners and create mutual investment in the relationship</li>
<li>Confidence building relationships with senior stakeholders and decision-makers within the partner community</li>
<li>Strong understanding of the Nordic technology and partner ecosystem</li>
<li>Experience within the Microsoft ecosystem is highly advantageous</li>
<li>Excellent communication and stakeholder management skills</li>
<li>Fluent Danish and English</li>
<li>Ability to manage multiple partner relationships and opportunities while prioritizing activity based on commercial impact</li>
</ul>
<h3>&nbsp;</h3>
<h3>About AvePoint</h3>
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
#LI-TS
</div>
&nbsp;<div class="content-conclusion">Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our <a id="menur12n" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://www.avepoint.com/company/privacy-notice" target="_blank">Privacy Notice</a>.</div>

Partner Account Manager

Summary:
<ul>
<li>The successful candidate will work with engineering teams to drive the next-generation automation solutions for middleware, and web services: evolving legacy systems while leading build, integration, and migration to Cloud-native, open-source, AI/agent-powered platforms.</li>
<li>He/she is expected to have deep technical credibility with visionary leadership and ability to partner with application, AI, analytics, and operations teams.</li>
</ul>
Key Responsibilities:
<ul>
<li>Develop and own a multi-year strategic roadmap for middleware and web services aligned with business goals (e.g., cloud migration, cost optimization, latency SLAs, AI/ML readiness).</li>
<li>Expertise in application hosting technologies with specialized emphasis on IBM technologies i.e. WebSphere/WebLogic Application Server, WebSphere Portal, WebSphere Liberty, WebSphere Process Server, WebLogic Forms and Reports, IHS (IBM HTTP Server).</li>
<li>Provide expertise in other web hosting technologies like Oracle Application Server, Apache, Tomcat etc.</li>
<li>Drive adoption of AI/agentic/AIOps capabilities: e.g. anomaly detection, predictive maintenance, self-healing, auto-scaling of clusters/queue managers and automated patching.</li>
<li>Develop comprehensive multi-year technical vision and roadmap for organization’s global middleware, web services, and SWIFT engineering, aligning with overall business objectives and investment strategies.</li>
<li>Build end-to-end observability for middleware platforms using modern platforms (Grafana, Datadog or equivalent).</li>
<li>Drive the adoption of Cloud-native patterns for web services and middleware on AWS, while ensuring the continued stability and security of critical on-premises applications and secret data.</li>
<li>Build self-service capabilities in middleware space via UI and API based solutions which are secure and can be consumed by end users and applications.</li>
<li>Enforce enterprise information security protocols, manage SSL certificates, and execute vulnerability patching for middleware components.</li>
<li>Design and maintain message-driven processes for low latency and high-volume transaction environments (wires, ACH, instant payments) and Managing SWIFT applications.</li>
<li>Automate operational tasks and infrastructure changes using wasadmin, Python, Ansible, or PowerShell.</li>
<li>Analyze customer requirements to ensure all standards, policies and guidelines are upheld from the information security perspective and support routine compliance activities.</li>
<li>Ability to analyze Information Security Procedures and help implement the same across all of IT and Business. Thorough understanding of industry and corporate technology standards for Information Security. Strong judgment and decision-making skills.</li>
<li>Adoption of DevOps and Agile methodologies in day-to-day tasks.</li>
</ul>
Skillset Requirements
<ul>
<li>Possess a degree in Computer Science/Information Technology or related fields.</li>
<li>Skilled middleware professional with at least 10 years of experience in IT and at least 8 years hands-on experience in middleware webhosting and application server products in a large organization, preferably banking environment.</li>
<li>Solid knowledge in administering IBM middleware products i.e. WebSphere and WebLogic Application Server, WebSphere Portal, WebSphere Process Server, WebSphere Liberty, WebLogic Forms and Reports, IHS (IBM HTTP Server).</li>
<li>Experience in IT security compliance and implementation and use of security protocols (SSL, Server certificates etc.).</li>
<li>Good experience using WAS Scripting, J2EE, XML, SQL, and Shell/Perl Scripting.</li>
<li>Experience with Unix system administration and TCP/IP networking.</li>
<li>Familiarity of Compliance and risk management frameworks and methodologies (ISO27002, SDLC).</li>
<li>Strong analytical and troubleshooting skills.</li>
<li>Hands on experience on at least one public Cloud such as AWS, Azure, or GCP.</li>
<li>Success attributes include initiative, the ability to perform under pressure, strong leadership, interpersonal and communication skills as well as analytical problem-solving abilities.</li>
<li>Self-motivated and can work autonomously.</li>
<li>Excellent verbal and written communication skills to communicate with internal customers and team members.</li>
<li>Proficiency in working on Linux/Unix and Windows system.</li>
<li>Develop, document, and maintain comprehensive Middleware disaster recovery plans and end-to-end runbooks for complex infrastructure platform operations.</li>
<li>Managing support services and change management using ServiceNow.</li>
<li>Experience in DevOps and CI/CD pipelines using Jenkins or Spinnaker.</li>
<li>Experience in Infrastructure as Code (IaC) tools like Terraform such as write, test, and deploy clean, reusable Terraform modules.</li>
<li>Certification in Public Cloud and Middleware products is an added advantage.</li>
</ul><div class="content-conclusion">Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our <a id="menur12n" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://www.avepoint.com/company/privacy-notice" target="_blank">Privacy Notice</a>.</div>

Middleware Engineer (Middleware and Web Services)

Job Overview
We are looking for a motivated, customer-oriented SharePoint Online / Microsoft 365 Developer with 3–5 years of hands-on experience in developing, implementing and supporting solutions across SharePoint Online and the Microsoft 365 ecosystem.
The successful candidate will have strong hands-on development experience in SharePoint Online, SharePoint Framework (SPFx) and Power Platform, with exposure to Microsoft 365 integration, workflow automation and modern web development.
Alongside development, you will work directly with customers to understand requirements, participate in technical discussions and translate business needs into practical technical solutions.
This is a hands-on developer role with opportunities to build solution-design and customer-facing skills towards a Technical Consultant or Solution Architect career path.
Key Responsibilities
<ol data-leveltext="%1.">
<li value="1">
SharePoint Online Development
· Design, develop, customise and maintain SharePoint Online solutions, including sites, lists, libraries, pages and web parts.
· Develop custom solutions using SharePoint Framework (SPFx), TypeScript, React, JavaScript, HTML and CSS.
· Configure SharePoint permissions, content types, metadata, document libraries, site structures and information architecture.
· Develop document management, collaboration and business application solutions using SharePoint Online.
· Troubleshoot and enhance existing SharePoint solutions.
· Support SharePoint migration and modernisation activities when required.
</li>
</ol>
<ol data-leveltext="%1.">
<li value="2">
Power Platform &amp; Microsoft 365 Integration
· Develop business process automation using Power Automate.
· Develop business applications using Power Apps integrated with SharePoint Online and other Microsoft 365 services.
· Integrate SharePoint and Microsoft 365 solutions with external systems using Microsoft Graph API, SharePoint REST API.
· Work with Microsoft 365 technologies such as Teams, OneDrive and Microsoft Entra ID.
· Understand and implement appropriate authentication and authorisation approaches for Microsoft 365 and integrated applications.
· Troubleshoot and improve existing workflows, applications and integrations.
</li>
</ol>
<ol data-leveltext="%1.">
<li value="3">
Customer Engagement &amp; Solution Design
· Work directly with customers and business stakeholders to understand requirements and operational challenges.
· Participate in requirement-gathering sessions, technical discussions and solution demonstrations.
· Translate business requirements into functional and technical designs.
· Recommend suitable Microsoft 365, SharePoint and Power Platform solutions based on customer requirements.
· Explain technical concepts and proposed solutions clearly to technical and non-technical stakeholders.
</li>
<li value="4">
Project Delivery &amp; Support
· Participate throughout the software development lifecycle, including requirements analysis, design, development, testing, deployment and post-implementation support.
· Prepare technical documentation, solution designs, configuration documents and deployment guides.
· Perform unit testing, integration testing, troubleshooting and defect resolution.
· Collaborate with project managers, business analysts and local/remote development teams.
· Support production issues and provide technical recommendations for continuous improvement.
Requirements
Must-Have Technical Skills
· 3–5 years of relevant experience in SharePoint Online / Microsoft 365 development or implementation.
· Strong hands-on experience with SharePoint Online and SharePoint Framework (SPFx).
· Good development skills in TypeScript/JavaScript, React, HTML and CSS.
· Hands-on experience with Power Automate and experience developing applications or forms using Power Apps.
· Good understanding of SharePoint lists, libraries, permissions, content types, metadata and document management.
· Experience consuming REST APIs, with knowledge of Microsoft Graph API and/or SharePoint REST API.
· Basic understanding of Microsoft Entra ID app registrations, OAuth 2.0, delegated versus application permissions, access tokens, API scopes and permissions, and SPFx authentication fundamentals.
· Practical experience with Git-based source control, branching and pull requests, and familiarity with CI/CD build and deployment processes using Azure DevOps, GitHub or equivalent tools.
· Experience troubleshooting technical issues across SharePoint and Microsoft 365 solutions.
Good-to-Have Skills
· Experience with PnP PowerShell and/or PnPjs.
· Experience with Azure Functions, Azure App Service, Logic Apps or other Azure services.
· Experience integrating SharePoint Online with external/backend systems.
· Experience with SharePoint migration tools and migration projects.
· Understanding of Microsoft 365 governance and security concepts.
Customer-Facing Skills
· Good communication and interpersonal skills, with the confidence to participate in customer meetings and technical discussions.
· Ability to understand business requirements and translate them into technical solutions.
· Ability to explain technical concepts clearly to non-technical stakeholders.
· Good analytical and troubleshooting skills.
· A proactive approach and the ability to independently own assigned development tasks.
· Comfort working with cross-functional and geographically distributed teams.
Education
Bachelor's degree in Computer Science, Information Technology, Software Engineering or a related discipline, or equivalent practical experience.
Microsoft certifications such as PL-400, PL-200 or other relevant Microsoft 365 / Power Platform certifications are an advantage.
Preferred Candidate Profile
We are looking for a hands-on developer with solid coding and troubleshooting skills, rather than configuration-only SharePoint experience, and the potential to grow into a Technical Consultant or Solution Architect role.
The ideal candidate:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Can independently develop and troubleshoot SharePoint Online and Power Platform solutions.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Is comfortable communicating directly with customers and participating in requirement discussions.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Can understand a business problem and propose a practical technical approach.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Takes ownership of assigned tasks and deliverables.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Is willing to learn new Microsoft 365 and cloud technologies.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Has an interest in developing broader solution-design and consulting capabilities.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A good team player who can coordinate effectively with developers, business analysts and project stakeholders.

&nbsp;
</li>
</ol><div class="content-conclusion">Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our <a id="menur12n" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://www.avepoint.com/company/privacy-notice" target="_blank">Privacy Notice</a>.</div>

SharePoint Developer / Consultant

Principal Security Architect, Identity Resilience

The Customer Success Manager (CSM) is responsible for helping customers achieve measurable business outcomes through the successful adoption and ongoing value realization of AvePoint solutions.
As a trusted advisor, you will develop a deep understanding of your customers' business goals, technology environment, and priorities, then translate those needs into actionable success plans. You will partner closely with Sales, Renewals, Technical Support, Services, and other internal teams to drive adoption, identify and mitigate risk, strengthen customer relationships, and position customers for long-term success.
This role is ideal for someone who is customer-obsessed, commercially aware, data-driven, and comfortable navigating both business and technical conversations with stakeholders ranging from administrators to executive leaders. Key Responsibilities:
<ul>
<li>Own the customer success strategy for an assigned portfolio of customers, developing success plans tied to measurable business objectives, adoption milestones, and customer outcomes.</li>
<li>Drive product adoption and value realization by helping customers understand, implement, and expand their use of AvePoint solutions.</li>
<li>Build trusted relationships with customer stakeholders at multiple levels, including technical teams, business leaders, and executive sponsors.</li>
<li>Monitor customer health and engagement, using product adoption, customer sentiment, support history, engagement, and other customer data to identify opportunities and risks.</li>
<li>Proactively identify and mitigate risk, creating clear action plans for customers showing signs of low adoption, disengagement, or dissatisfaction.</li>
<li>Conduct Executive Business Reviews and strategic customer conversations that demonstrate realized value, measure progress against customer goals, and establish priorities for the next phase of the relationship.</li>
<li>Partner with Sales on renewal readiness, ensuring customer value is clearly understood, risks are identified early, and key stakeholders are engaged well ahead of renewal.</li>
<li>Identify growth and expansion opportunities by understanding evolving customer needs and surfacing qualified opportunities to the appropriate sales teams.</li>
<li>Maintain accurate customer records and success plans in AvePoint's customer systems, ensuring customer health, activity, risks, opportunities, and next steps are current and actionable.</li>
<li>Coordinate cross-functional resources across Sales, Support, Services, Product, and other teams to remove customer barriers and drive successful outcomes.</li>
<li>Develop expertise in AvePoint's platform and solutions, enabling credible conversations about how AvePoint can address customers' evolving governance, security, data management, and technology needs.</li>
<li>Plan and conduct onsite customer engagements as appropriate to strengthen executive alignment and deepen understanding of customer priorities.</li>
</ul>
 OK, I’m interested… is this the job for me? &nbsp;&nbsp;&nbsp;
We look for people who value agility, accountability, curiosity, passion, and teamwork. You'll thrive in this role if you enjoy building relationships, solving complex customer challenges, using data to guide decisions, and helping customers turn technology investments into meaningful business outcomes.
Education and Experience:&nbsp;&nbsp;&nbsp;
<ul>
<li>Bachelor’s degree in a relevant field&nbsp;</li>
<li>2+ years of experience in a technical consulting role such as technical account management or technical business analysis&nbsp;</li>
<li>Strong customer satisfaction, customer service, adoption, and retention experience&nbsp;</li>
<li>Excellent written/verbal communication, organization, presentation, and project management skills&nbsp;</li>
<li>Ability to work individually and within a highly collaborative global team setting&nbsp;</li>
<li>Willingness to learn and adapt in a fast-paced environment&nbsp;</li>
<li>Strong experience in communicating with different stakeholders and decision makers, both internally and externally&nbsp;</li>
<li>Expert at customer relationship management&nbsp;</li>
<li>Advanced ability to understand business&nbsp;objectives&nbsp;through requirements gathering and analysis&nbsp;</li>
<li>Impeccable organizational awareness skills&nbsp;</li>
</ul>
Knowledge in the following technical areas are a plus:&nbsp;
<ul>
<li>Understanding of&nbsp;Microsoft SharePoint architecture, components, and configuration. Understand the differences between the SharePoint versions and Office 365 collaboration technologies&nbsp;</li>
<li>Working knowledge of TCP/IP, DHCP, DNS, Active Directory, SMTP, and DHCP technologies&nbsp;</li>
<li>Working technical knowledge of current software protocols and Internet standards&nbsp; </li>
</ul>
The Salary Range for this role is $83,000 - $125,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions—apply even if your expectations fall outside the range.<div class="content-conclusion">Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our <a id="menur12n" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://www.avepoint.com/company/privacy-notice" target="_blank">Privacy Notice</a>.</div>

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