Beyond Finance is a next-generation fintech company with a mission to help people escape crippling debt and achieve financial freedom. Every day, the Beyond team supports our clients by offering individualized care, financial education and tools, and customized solutions to fit each of their circumstances.

Join a team where:

… you, your work, and your voice matter — not just within the company, but to the lives of thousands of people. 

… you'll retain autonomy over your own work and collaborate with supportive leaders and colleagues.

… recognition, growth, and work-life balance are top of mind.

beyond-finance

<div class="content-intro"><p class="c-mrkdwn__pre" style="text-align: left;" data-stringify-type="pre">At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care,<strong> </strong>a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 1 million clients on their path to a brighter future.</p>
<p class="c-mrkdwn__pre" style="text-align: left;" data-stringify-type="pre">While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you.</p></div><p><strong>The Role&nbsp;</strong></p>
<p>Beyond Finance is searching for an office-savvy Payment Operations Associate that will be responsible for performing a variety of clerical tasks within our Business Operations Department. This position will collaborate with the department to assist in helping the client settle as much of their unsecured debt as possible.&nbsp; The Business Operations Department works directly with creditors, agencies and law offices to resolve delinquent accounts to negotiate the best possible savings for each client.</p>
<p><strong>Responsibilities</strong></p>
<ul>
<li>Manage daily settlement pipeline and exception reporting for the payment setup and clearing process.</li>
<li>Communicate with creditors and agencies (on the phone and via email) in order to clear payment exceptions and uncleared payments.</li>
<li>Support the acquisition of required documentation required to successfully remit a payment.</li>
<li>Request proof of payment from collection agencies, creditors,&nbsp; and our third-party payment processor company.</li>
<li>Utilize accumulation of funds banking ledger to determine when funds will be available for the payment remittance and ensure sufficient deposit account balances based on operational need.&nbsp;</li>
<li>Uphold high level of knowledge of departmental functions and activities in order to respond to internal and external inquiries and requests for information and departmental support.&nbsp;</li>
<li>Scan necessary documents and attach them to client accounts in our client relations management system (Salesforce).</li>
<li>Actively multitask with the ability to maintain attention to small details.</li>
<li>Provide support in word processing, typing correspondence and proofreading.&nbsp;</li>
<li>Have the capability to flex-work to manage multiple priorities, meet tight deadlines and manage last-minute changes.</li>
<li>Be responsible for special projects and other assignments as directed by the Business Operations.</li>
<li>Research and accuracy required when handling escalation issues</li>
</ul>
<p><strong>Qualifications:&nbsp;</strong></p>
<ul>
<li>Undergrad Degree preferred or 3-5 years of experience&nbsp;</li>
<li>Advanced knowledge of Microsoft Word, Excel, PowerPoint, Adobe and Outlook with an ability to learn our systems</li>
<li>Outstanding interpersonal, detail-oriented and problem-solving skills</li>
<li>Positive, Prompt, and Reliable</li>
<li>Salesforce experience preferred&nbsp;</li>
<li>Boast quality customer relations skills and phone etiquette</li>
<li>Ability to work well under pressure and meet deadlines</li>
<li>Proven track record of working cooperatively and effectively with various work styles, levels of management and support staff</li>
<li>Strong verbal and written communication skills</li>
</ul>
<p>#LI-LB2</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>The base hourly range is listed below.</p></div><div class="title">Hourly Range</div><div class="pay-range"><span>$25</span><span class="divider">&mdash;</span><span>$27 USD</span></div></div></div><div class="content-conclusion"><p><strong>Why Join Us?</strong></p>
<p><span style="font-weight: 400;">While you make a difference for others, we’ll work to make a difference for you, providing an uplifting, collaborative work environment and benefits that reflect your value to us. For eligible full-time employees, we offer:</span></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Considerable employer contributions for health, dental, and vision programs</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Generous PTO, paid holidays, and paid parental leave</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">401(k) matching program</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Merit advancement opportunities</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Career development &amp; training</span></li>
</ul>
<p><span style="font-weight: 400;">And finally, our team spirit and culture! We</span><span style="font-weight: 400;"> cultivate an environment of community, connection, and belonging across our entire organization.</span></p>
<p><span style="font-weight: 400;"><em data-stringify-type="italic">Beyond Finance does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions.&nbsp; No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team.&nbsp; No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team.</em></span></p></div>

Payment Operations Associate

<div class="content-intro"><p class="c-mrkdwn__pre" style="text-align: left;" data-stringify-type="pre">At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care,<strong> </strong>a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 1 million clients on their path to a brighter future.</p>
<p class="c-mrkdwn__pre" style="text-align: left;" data-stringify-type="pre">While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you.</p></div><p>The Role</p>
<p>You'll build the detections and automation that protect our cloud, SaaS applications, and user workstations. You'll be the team's Datadog expert, owning how security telemetry gets into Datadog Cloud SIEM, how it's filtered, and the detections that run on it. You'll also automate the repetitive work around alerts and support triage and investigations. As we bring automation and AI into security operations, you'll help build and ship the new capabilities.</p>
<p>What You'll Own</p>
<ul>
<li>Detection engineering: write, tune, and retire Cloud SIEM detections, and map coverage to MITRE ATT&amp;CK to close gaps.</li>
<li>Logging pipeline: onboard sources and build Datadog log pipelines that parse, normalize, and enrich security telemetry.</li>
<li>Detection-as-code: manage detections in version control with testing and peer review.</li>
<li>Automation: build workflows for alert enrichment, triage, containment, and notification.</li>
<li>AI in the SOC: build AI-assisted triage and alert summarization, with a human in the loop.</li>
<li>Measurement: track coverage, false-positive rate, and automation rate to decide what to fix next.</li>
<li>Filtering and cost: manage indexes, exclusion filters, and retention tiers to cut noise and cost without losing coverage.</li>
<li>Security operations: support triage, investigations, and incident response, including on-call.</li>
</ul>
<p>What You Bring</p>
<ul>
<li>3+ years in security operations, detection engineering, or security engineering.</li>
<li>You write your own scripts and build detection logic as code. Infrastructure as code and CI/CD experience is a plus.</li>
<li>Deep hands-on Datadog experience, especially Cloud SIEM detection rules and log pipelines.</li>
<li>Experience with automation orchestration tooling.</li>
<li>Working knowledge of MITRE ATT&amp;CK. Threat hunting or purple teaming experience is a plus.</li>
<li>Experience with security telemetry from cloud platforms, SaaS applications, and EDR.</li>
<li>You can take a project from prototype to production with little direction.</li>
</ul>
<p>The Ideal Candidate</p>
<p>The ideal candidate measures success by real threats caught and noise removed, not by the number of detections written. Automating a problem is their first move, and they would rather ship a working detection this week and tune it than wait for a perfect rule. They know Datadog well enough to test every parsing and detection change against real logs before calling it done. They use AI to move faster but verify its output, and when they find a coverage gap or a noisy log source, they fix it instead of filing a ticket.</p>
<p>#LI-LB2</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>The base annual salary range is listed below. This role is eligible for additional incentives, including an annual bonus.</p></div><div class="title">Base Salary Range</div><div class="pay-range"><span>$100,000</span><span class="divider">&mdash;</span><span>$120,000 USD</span></div></div></div><div class="content-conclusion"><p><strong>Why Join Us?</strong></p>
<p><span style="font-weight: 400;">While you make a difference for others, we’ll work to make a difference for you, providing an uplifting, collaborative work environment and benefits that reflect your value to us. For eligible full-time employees, we offer:</span></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Considerable employer contributions for health, dental, and vision programs</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Generous PTO, paid holidays, and paid parental leave</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">401(k) matching program</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Merit advancement opportunities</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Career development &amp; training</span></li>
</ul>
<p><span style="font-weight: 400;">And finally, our team spirit and culture! We</span><span style="font-weight: 400;"> cultivate an environment of community, connection, and belonging across our entire organization.</span></p>
<p><span style="font-weight: 400;"><em data-stringify-type="italic">Beyond Finance does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions.&nbsp; No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team.&nbsp; No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team.</em></span></p></div>

Detection & Response Engineer

<div class="content-intro"><p class="c-mrkdwn__pre" style="text-align: left;" data-stringify-type="pre">At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care,<strong> </strong>a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 1 million clients on their path to a brighter future.</p>
<p class="c-mrkdwn__pre" style="text-align: left;" data-stringify-type="pre">While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you.</p></div><p>We are looking for a DevOps Engineer with experience in AWS and containerized environments. Our team runs infrastructure as a software project, deploying cloud resources using Infrastructure As Code and a GITOPS model. We leverage best in class tools, and press to eliminate entire classes of problems, rather than execute one off remediations.</p>
<p><strong>What We're Looking For</strong></p>
<ul>
<li>2+ years of experience in a DevOps, Platform Engineering, or SRE role.</li>
<li>Working knowledge of Infrastructure as Code tools (Terraform/OpenTofu, Helm).</li>
<li>A solid DevOps/SDLC mindset, with willingness to grow into project ownership.</li>
<li>Experience with AWS and its core services (ECS/EKS, S3, RDS, Lambda, etc.).</li>
<li>Experience with CI/CD tools (AWS CodePipeline, Spacelift, CircleCI).</li>
<li>Experience with containerization technologies like Docker, ECS, and Kubernetes.</li>
<li>Good debugging, monitoring, and triage skills.</li>
<li>A track record of following through on assigned tasks and projects.</li>
</ul>
<p><strong>What You'll Do</strong></p>
<ul>
<li>Support and help maintain our cloud infrastructure, focusing on AWS services.</li>
<li>Help implement and maintain our Continuous Delivery pipelines</li>
<li>Automate infrastructure provisioning and configuration using tools like Terraform or CloudFormation, under the guidance of senior team members.</li>
<li>Monitor system performance and help troubleshoot issues.</li>
<li>Collaborate with engineering teams to support application performance and scalability efforts.</li>
<li>Help implement and follow security best practices across our cloud environment.</li>
<li>Contribute to a high-quality codebase through code reviews, following best practices, with clean documentation.</li>
<li>Execute documented operational tasks (runbooks, standard maintenance procedures, routine deployments) accurately and reliably.</li>
<li>Rotating on-call duties</li>
</ul>
<h3><strong>Tools We Use</strong></h3>
<ul>
<li>AWS - Major Services</li>
<li>Terraform / Open Tofu / Spacelift</li>
<li>ECS &amp; EKS / Kubernetes / Helm</li>
<li>Cloudflare - Datadog - Wiz - Circle CI - Artillery - Github &amp; GH Copilot - Infisical - Lens - Linear - Pagerduty - Gemini</li>
</ul>
<p>#LI-LB2</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>The base annual salary range is listed below. This role is eligible for additional incentives, including an annual bonus.</p></div><div class="title">Base Salary Range</div><div class="pay-range"><span>$110,000</span><span class="divider">&mdash;</span><span>$140,000 USD</span></div></div></div><div class="content-conclusion"><p><strong>Why Join Us?</strong></p>
<p><span style="font-weight: 400;">While you make a difference for others, we’ll work to make a difference for you, providing an uplifting, collaborative work environment and benefits that reflect your value to us. For eligible full-time employees, we offer:</span></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Considerable employer contributions for health, dental, and vision programs</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Generous PTO, paid holidays, and paid parental leave</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">401(k) matching program</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Merit advancement opportunities</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Career development &amp; training</span></li>
</ul>
<p><span style="font-weight: 400;">And finally, our team spirit and culture! We</span><span style="font-weight: 400;"> cultivate an environment of community, connection, and belonging across our entire organization.</span></p>
<p><span style="font-weight: 400;"><em data-stringify-type="italic">Beyond Finance does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions.&nbsp; No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team.&nbsp; No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team.</em></span></p></div>

DevOps Engineer

<div class="content-intro"><p class="c-mrkdwn__pre" style="text-align: left;" data-stringify-type="pre">At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care,<strong> </strong>a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 1 million clients on their path to a brighter future.</p>
<p class="c-mrkdwn__pre" style="text-align: left;" data-stringify-type="pre">While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you.</p>
<p>&nbsp;</p></div><p><strong>The Role</strong></p>
<p>As the Security Engineering Manager, you will lead our Security Engineering team in a hands-on technical leadership role focused on securing the company’s cloud-native environment and development pipeline. You will manage a team of security engineers responsible for cloud infrastructure security, application security, CI/CD pipeline hardening, DSPM, and SaaS security posture management. Your primary objective is to harden our security posture, build and maintain preventative controls, and translate security strategy into a technically sound engineering roadmap.</p>
<p><strong>Key Responsibilities</strong></p>
<ul>
<li><strong>Technical Execution &amp; Architecture:</strong> Remain hands-on in configuring cloud security tooling, reviewing architecture, and validating engineering decisions. Serve as the technical escalation point for complex challenges across the team’s domain.</li>
<li><strong>Cloud &amp; Application Security Program Ownership:</strong> Own the security engineering program and drive continuous improvement in the security of the company’s development lifecycle and cloud environment.</li>
<li><strong>Team Leadership:</strong> Lead and develop a team of security engineers, managing their performance and growth while fostering a culture of technical excellence and ownership.</li>
<li><strong>Project Management &amp; Execution:</strong> Define, manage, and execute security engineering projects from conception to completion, ensuring alignment with strategic goals and on-time delivery.</li>
<li><strong>Cross-Functional Partnership &amp; Security Standards:</strong> Partner with DevOps, Engineering, and Product leadership to ensure security requirements are integrated into engineering roadmaps. Define the target security state for engineering teams and validate effective implementation.</li>
<li><strong>Driving Results:</strong> Proactively drive security initiatives and remediation to completion by removing roadblocks and instilling a sense of urgency.</li>
</ul>
<p><strong>Skill Requirements</strong></p>
<ul>
<li>7+ years of hands-on InfoSec experience in Cloud Security, Application Security, or DevSecOps.</li>
<li>Direct people management experience in a security or engineering context, with a proven ability to drive technical projects to completion through a team.</li>
<li>Strong understanding of application security, CI/CD pipeline security, secrets management, and secure development practices.</li>
<li>Proven ability to translate security strategy into actionable engineering requirements — both for a dedicated security team and in partnership with development organizations.</li>
</ul>
<p><strong>Desirable Skills</strong></p>
<ul>
<li>Hands-on experience with AWS security services and cloud-native security tooling (CSPM, CWPP, DSPM).</li>
<li>Experience with application security testing (SAST, DAST, SCA) and securing CI/CD pipelines and Infrastructure as Code (Terraform, Spacelift).</li>
<li>Familiarity with securing custom CRM or business-critical application environments.</li>
<li>Knowledge of identity security across both human and non-human identities, including service accounts and API keys.</li>
</ul>
<p><strong>The Ideal Candidate</strong></p>
<p>The ideal candidate is a technically deep security leader who has not lost their edge. You still get your hands dirty in cloud consoles and architecture reviews, but you measure your success by your team’s ability to systematically reduce risk across the company’s cloud infrastructure and applications. You possess the technical credibility to earn the respect of engineers and the interpersonal instincts to navigate the critical partnership between security, DevOps, and development. You are the technical backbone of the security engineering function, keeping your team focused on the work that has the greatest impact on the company’s security posture.</p>
<p>#LI-LB2</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>The base annual salary range is listed below. This role is eligible for additional incentives, including an annual bonus.</p></div><div class="title">Base Salary Range</div><div class="pay-range"><span>$170,000</span><span class="divider">&mdash;</span><span>$200,000 USD</span></div></div></div><div class="content-conclusion"><p><strong>Why Join Us?</strong></p>
<p><span style="font-weight: 400;">While you make a difference for others, we’ll work to make a difference for you, providing an uplifting, collaborative work environment and benefits that reflect your value to us. For eligible full-time employees, we offer:</span></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Considerable employer contributions for health, dental, and vision programs</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Generous PTO, paid holidays, and paid parental leave</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">401(k) matching program</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Merit advancement opportunities</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Career development &amp; training</span></li>
</ul>
<p><span style="font-weight: 400;">And finally, our team spirit and culture! We</span><span style="font-weight: 400;"> cultivate an environment of community, connection, and belonging across our entire organization.</span></p>
<p><span style="font-weight: 400;"><em data-stringify-type="italic">Beyond Finance does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions.&nbsp; No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team.&nbsp; No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team.</em></span></p></div>

Security Engineering Manager

<div class="content-intro"><p class="c-mrkdwn__pre" style="text-align: left;" data-stringify-type="pre">At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care,<strong> </strong>a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 1 million clients on their path to a brighter future.</p>
<p class="c-mrkdwn__pre" style="text-align: left;" data-stringify-type="pre">While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you.</p>
<p>&nbsp;</p></div><p><strong>About The Role</strong></p>
<p>Our Customer Success Team serves as the primary point of contact for valued customers enrolled in Beyond Finance’s financial hardship programs. Our Retention Specialists play a critical role in ensuring the continued loyalty of our Beyond customer base. As a Retention Specialist, your primary responsibility will be to educate and assist clients who are facing financial hardship and exploring options to become debt-free. You will play a crucial role in retaining clients within the Beyond Finance financial hardship debt program. In this position, you will interact with clients primarily through inbound phone calls and be responsible for deescalating upset clients, empathizing with their financial difficulties, and helping them navigate the Beyond Finance program. Their primary focus is on our at-risk customers who are struggling with the use and/or value of their enrolled program, requiring creative problem solving to help them better realize and understand the value of their decision.</p>
<p>Key Responsibilities:</p>
<ul>
<li><strong>Educate Clients:</strong> Provide comprehensive information about the Beyond Finance financial hardship debt program to clients, ensuring they have a clear understanding of the benefits, process, and available options.</li>
<li><strong>Empathize and Deescalate: </strong>Display empathy and active listening skills to understand and deescalate upset clients, addressing their concerns and alleviating their stress regarding their financial situation.</li>
<li><strong>Navigate CRM System: </strong>Effectively use our Customer Relationship Management (CRM) system to quickly access and comprehend client information, including their current financial status and program progress. Maintain accurate and detailed records of all client interactions and program progress in the CRM system.</li>
<li><strong>Analyze Financial Situation:</strong> Assess the client's current financial situation and determine the most appropriate options to help them achieve their goal of becoming debt-free.</li>
<li><strong>Retain Clients:</strong> Collaborate with clients to develop customized solutions that align with their financial goals, and encourage them to remain in the Beyond Finance program.</li>
<li><strong>Achieve Retention Goals:</strong> Meet or exceed retention targets and earn commissions based on your ability to enable clients to achieve their financial objectives.</li>
<li>Above all else, provide a best-in-class customer service experience over the phone and through various communication tools responding to client requests and anticipating unstated needs</li>
</ul>
<p><strong>What We Look For</strong></p>
<ul>
<li>Required - Experience in Retention, Sales, or Collections</li>
<li>High school diploma or equivalent (Associate's or Bachelor's degree is a plus)</li>
<li>Ability to work in a fast-paced environment and handle high call volumes</li>
<li>Resilient and able to remain calm under pressure</li>
<li>Demonstrated ability to negotiate and deescalate client issues effectively&nbsp;&nbsp;</li>
<li>Tech saavy and proficiency with a Client Relationship Management system (CRM)</li>
<li>Strong customer focus and adaptability to different personality types</li>
<li>Strong verbal and written communication skills along with active listening</li>
<li>Supports team/department collaboration &amp; inclusion</li>
<li>Troubleshooting&nbsp; and problem solving skills&nbsp;</li>
<li>Ability to multi-task, set priorities and manage time effectively</li>
<li>Willingness to adapt to a changing environment and learn about new financial solutions.</li>
</ul>
<p>#LI-ST1</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><em>The base salary range represents the low and high end of the anticipated salary range for this position<strong data-stringify-type="bold">.&nbsp;</strong>The actual base salary offered will depend on numerous factors including the individual’s skills, experience, performance, and the location where work is performed.</em></div><div class="title">Base Pay Range</div><div class="pay-range"><span>$19</span><span class="divider">&mdash;</span><span>$20 USD</span></div></div></div><div class="content-conclusion"><p><strong>Why Join Us?</strong></p>
<p><span style="font-weight: 400;">While you make a difference for others, we’ll work to make a difference for you, providing an uplifting, collaborative work environment and benefits that reflect your value to us. For eligible full-time employees, we offer:</span></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Considerable employer contributions for health, dental, and vision programs</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Generous PTO, paid holidays, and paid parental leave</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">401(k) matching program</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Merit advancement opportunities</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Career development &amp; training</span></li>
</ul>
<p><span style="font-weight: 400;">And finally, our team spirit and culture! We</span><span style="font-weight: 400;"> cultivate an environment of community, connection, and belonging across our entire organization.</span></p>
<p><span style="font-weight: 400;"><em data-stringify-type="italic">Beyond Finance does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions.&nbsp; No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team.&nbsp; No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team.</em></span></p></div>

Client Retention Specialist

<div class="content-intro"><p class="c-mrkdwn__pre" style="text-align: left;" data-stringify-type="pre">At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care,<strong> </strong>a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 1 million clients on their path to a brighter future.</p>
<p class="c-mrkdwn__pre" style="text-align: left;" data-stringify-type="pre">While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you.</p>
<p>&nbsp;</p></div><p><strong>About The Role</strong></p>
<p>Our Customer Success Team serves as the primary point of contact for valued customers enrolled in Beyond Finance’s financial hardship programs. Our Retention Specialists play a critical role in ensuring the continued loyalty of our Beyond customer base. As a Retention Specialist, your primary responsibility will be to educate and assist clients who are facing financial hardship and exploring options to become debt-free. You will play a crucial role in retaining clients within our financial hardship debt program. In this position, you will interact with clients primarily through inbound phone calls and be responsible for deescalating upset clients, empathizing with their financial difficulties, and helping them navigate the program. Their primary focus is on our at-risk customers who are struggling with the use and/or value of their enrolled program, requiring creative problem solving to help them better realize and understand the value of their decision.</p>
<p>Key Responsibilities:</p>
<ul>
<li><strong>Educate Clients:</strong> Provide comprehensive information about Beyond Finance financial hardship debt program to clients, ensuring they have a clear understanding of the benefits, process, and available options.</li>
<li><strong>Empathize and Deescalate: </strong>Display empathy and active listening skills to understand and deescalate upset clients, addressing their concerns and alleviating their stress regarding their financial situation.</li>
<li><strong>Navigate CRM System: </strong>Effectively use our Customer Relationship Management (CRM) system to quickly access and comprehend client information, including their current financial status and program progress. Maintain accurate and detailed records of all client interactions and program progress in the CRM system.</li>
<li><strong>Analyze Financial Situation:</strong> Assess the client's current financial situation and determine the most appropriate options to help them achieve their goal of becoming debt-free.</li>
<li><strong>Retain Clients:</strong> Collaborate with clients to develop customized solutions that align with their financial goals, and encourage them to remain in the Beyond Finance program.</li>
<li><strong>Achieve Retention Goals:</strong> Meet or exceed retention targets and earn commissions based on your ability to enable clients to achieve their financial objectives.</li>
<li>Above all else, provide a best-in-class customer service experience over the phone and through various communication tools responding to client requests and anticipating unstated needs</li>
</ul>
<p><strong>What We Look For</strong></p>
<ul>
<li>Bilingual Spanish Required</li>
<li>Required - Experience in Retention, Sales, or Collections</li>
<li>High school diploma or equivalent (Associate's or Bachelor's degree is a plus)</li>
<li>Ability to work in a fast-paced environment and handle high call volumes</li>
<li>Resilient and able to remain calm under pressure</li>
<li>Demonstrated ability to negotiate and deescalate client issues effectively&nbsp;&nbsp;</li>
<li>Tech saavy and proficiency with a Client Relationship Management system (CRM)</li>
<li>Strong customer focus and adaptability to different personality types</li>
<li>Strong verbal and written communication skills along with active listening</li>
<li>Supports team/department collaboration &amp; inclusion</li>
<li>Troubleshooting&nbsp; and problem solving skills&nbsp;</li>
<li>Ability to multi-task, set priorities and manage time effectively</li>
<li>Willingness to adapt to a changing environment and learn about new financial solutions.</li>
</ul>
<p>#LI-ST1</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><em>The base salary range represents the low and high end of the anticipated salary range for this position<strong data-stringify-type="bold">.&nbsp;</strong>The actual base salary offered will depend on numerous factors including the individual’s skills, experience, performance, and the location where work is performed.</em></div><div class="title">Base Pay Range</div><div class="pay-range"><span>$19</span><span class="divider">&mdash;</span><span>$21 USD</span></div></div></div><div class="content-conclusion"><p><strong>Why Join Us?</strong></p>
<p><span style="font-weight: 400;">While you make a difference for others, we’ll work to make a difference for you, providing an uplifting, collaborative work environment and benefits that reflect your value to us. For eligible full-time employees, we offer:</span></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Considerable employer contributions for health, dental, and vision programs</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Generous PTO, paid holidays, and paid parental leave</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">401(k) matching program</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Merit advancement opportunities</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Career development &amp; training</span></li>
</ul>
<p><span style="font-weight: 400;">And finally, our team spirit and culture! We</span><span style="font-weight: 400;"> cultivate an environment of community, connection, and belonging across our entire organization.</span></p>
<p><span style="font-weight: 400;"><em data-stringify-type="italic">Beyond Finance does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions.&nbsp; No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team.&nbsp; No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team.</em></span></p></div>

Bilingual Client Retention Specialist

<div class="content-intro"><p class="c-mrkdwn__pre" style="text-align: left;" data-stringify-type="pre">At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care,<strong> </strong>a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 1 million clients on their path to a brighter future.</p>
<p class="c-mrkdwn__pre" style="text-align: left;" data-stringify-type="pre">While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you.</p>
<p>&nbsp;</p></div><h2>The Role</h2>
<p>As a Staff Security Engineer, you'll harden the security posture of our AWS environment and our software development pipeline. Cloud Security and vulnerability management in Wiz are the primary focus.</p>
<p>You'll partner with DevOps, Engineering, and our Application Security Engineer to build preventative controls across infrastructure, identity, and CI/CD. The work is hands-on: configuring tooling, reviewing architecture, hardening pipelines, and supporting application security work where your range is needed.</p>
<h2>Key Responsibilities</h2>
<ul>
<li>Own cloud security posture across our AWS environment using Wiz and AWS-native services, reducing risk across IAM, network segmentation, container security, secrets, and data exposure.</li>
<li>Establish secure defaults in our Infrastructure as Code through reusable modules, guardrails, and policy as code.</li>
<li>Harden CI/CD pipelines in partnership with DevOps.</li>
<li>Run vulnerability management across cloud and application findings: intake, prioritization, SLA tracking, and remediation with engineering.</li>
<li>Build automation that scales the program: ingestion, deduplication, prioritization, and developer-facing workflows.</li>
<li>Instrument telemetry, alerting, and runbooks for the systems you own.</li>
<li>Operate and tune our WAF: managed and custom rules, rate limiting, and bot mitigation.</li>
</ul>
<h2>Requirements</h2>
<ul>
<li>8+ years of hands-on security engineering across cloud security and vulnerability management.</li>
<li>Strong AWS security background: IAM, networking, container orchestration, and logging and audit.</li>
<li>Hands-on experience securing CI/CD pipelines and Infrastructure as Code; Terraform required.</li>
<li>Experience running or substantially contributing to a vulnerability management program.</li>
<li>Working knowledge of OWASP Top 10 and threat modeling.</li>
<li>Operates independently and drives projects without day-to-day oversight.</li>
</ul>
<h2>Nice to Have</h2>
<ul>
<li>Experience with our stack: Wiz, Cloudflare (WAF, Gateway, Zero Trust), GitHub Advanced Security, Spacelift, and AWS-native services.</li>
<li>Hands-on WAF experience in production: writing and tuning rules, managing false positives, responding when something gets through.</li>
<li>AI/ML security exposure: prompt injection, data poisoning, model abuse, and the controls that mitigate them.</li>
<li>Secrets management platforms (AWS Secrets Manager, Keeper, Infisical).</li>
<li>Identity security across human and non-human identities.</li>
<li>PCI-regulated or financial services environment.</li>
<li>Familiarity with Ruby on Rails, Python, or Go.</li>
</ul>
<h2>The Ideal Candidate</h2>
<p>The ideal candidate measures success by reduced risk, not tickets closed, and reaches for secure design and simplicity before another control. They think like an attacker but bring a developer mindset to their partnership with engineering, connecting the dots across cloud, identity, and pipeline rather than treating each as a separate domain. Engineers trust their technical judgment beyond the systems they personally own: they catch a bad design before it ships even when it isn't theirs, and they see a blocker coming early enough to design around it instead of just navigating it well after the fact.</p>
<p>#LI-LB2</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>The base annual salary range is listed below. This role is eligible for additional incentives, including an annual bonus.</p></div><div class="title">Base Salary Range</div><div class="pay-range"><span>$160,000</span><span class="divider">&mdash;</span><span>$195,000 USD</span></div></div></div><div class="content-conclusion"><p><strong>Why Join Us?</strong></p>
<p><span style="font-weight: 400;">While you make a difference for others, we’ll work to make a difference for you, providing an uplifting, collaborative work environment and benefits that reflect your value to us. For eligible full-time employees, we offer:</span></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Considerable employer contributions for health, dental, and vision programs</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Generous PTO, paid holidays, and paid parental leave</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">401(k) matching program</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Merit advancement opportunities</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Career development &amp; training</span></li>
</ul>
<p><span style="font-weight: 400;">And finally, our team spirit and culture! We</span><span style="font-weight: 400;"> cultivate an environment of community, connection, and belonging across our entire organization.</span></p>
<p><span style="font-weight: 400;"><em data-stringify-type="italic">Beyond Finance does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions.&nbsp; No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team.&nbsp; No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team.</em></span></p></div>

Staff Cloud Security Engineer

<div class="content-intro"><p class="c-mrkdwn__pre" style="text-align: left;" data-stringify-type="pre">At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care,<strong> </strong>a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 1 million clients on their path to a brighter future.</p>
<p class="c-mrkdwn__pre" style="text-align: left;" data-stringify-type="pre">While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you.</p>
<p>&nbsp;</p></div><h2>Role Overview</h2>
<p>As our Staff Application Security Engineer, you will be the primary owner and driver of our application security program. You'll work hands-on with engineering teams to embed secure development practices, improve tooling and automation, and guide security considerations for new features, architectures, and services.</p>
<p>This is a high-impact role where you'll shape the future of AppSec at a company that values security as a core part of product quality.</p>
<h2>What You'll Do</h2>
<p><strong>Application Security Ownership</strong></p>
<ul>
<li>Lead and evolve the company's application security strategy, roadmap, and day-to-day operations.</li>
<li>Serve as the primary AppSec partner for numerous dev teams working on Ruby on Rails web apps, React Native mobile apps, and various other projects including Python and Go.</li>
<li>Provide security guidance during design, development, and code review for new features and projects.</li>
<li>Drive adoption of secure coding practices and threat-modeling across engineering teams.</li>
</ul>
<p><strong>Tooling &amp; Automation</strong></p>
<ul>
<li>Manage and optimize existing AppSec tooling, including:</li>
</ul>
<ul>
<li>GitHub Advanced Security (SAST, SCA, Secret Scanning)</li>
<li>Invicti (DAST)</li>
<li>Hadrian (ASM)</li>
<li>AppDome (mobile application security)</li>
<li>Cloudflare WAF</li>
</ul>
<ul>
<li>Improve automation and integration of security tools into CI/CD pipelines.</li>
<li>Identify and implement additional tools or processes to strengthen the security posture.</li>
</ul>
<p><strong>Secure SDLC &amp; Developer Enablement</strong></p>
<ul>
<li>Build and maintain secure development standards, playbooks, and training materials.</li>
<li>Partner with engineering teams during sprint planning and feature design to proactively address risks.</li>
<li>Conduct security reviews, code assessments, and vulnerability triage with development teams.</li>
</ul>
<p><strong>Cloud &amp; DevOps Collaboration</strong></p>
<ul>
<li>Work with DevOps to ensure secure AWS infrastructure deployments and configurations.</li>
<li>Contribute to hardening efforts across ECS, IAM, networking, and supporting cloud services.</li>
<li>Assist in designing and maintaining secure CI/CD workflows.</li>
</ul>
<p><strong>Incident &amp; Vulnerability Management</strong></p>
<ul>
<li>Lead or support investigation and remediation of application-level vulnerabilities.</li>
<li>Monitor, prioritize, and track findings from SAST/DAST/ASM tools.</li>
<li>Collaborate with engineering to ensure timely and effective remediation.</li>
</ul>
<h2>What We're Looking For</h2>
<p><strong>Required Skills &amp; Experience</strong></p>
<ul>
<li>8+ years of experience in Application Security, Product Security, or related engineering roles.</li>
<li>Strong understanding of secure coding practices, common vulnerabilities (OWASP Top 10), and modern SDLC.</li>
<li>Experience working with cloud-native applications, ideally in AWS.</li>
<li>Understanding of SSL certificates &amp; cryptographic key management.</li>
<li>Hands-on experience with SAST, DAST, WAFs, and/or mobile application security tools.</li>
<li>Ability to partner effectively with developers and influence secure design decisions.</li>
<li>Familiarity with GitHub-based workflows and CI/CD pipelines.</li>
</ul>
<p><strong>Nice to Have</strong></p>
<ul>
<li>Development experience with Ruby on Rails or similar dynamic languages.</li>
<li>Knowledge of AWS ECS/EKS, container security, secrets management and infrastructure-as-code (CloudFormation, Terraform).</li>
<li>Experience building or maturing an AppSec program from early stages.</li>
<li>SOAR Automation &amp; Scripting experience.</li>
<li>Experience working in a PCI-compliant environment working with annual reporting needs.</li>
</ul>
<h2>The Ideal Candidate</h2>
<p>The ideal candidate measures success by reduced risk, not tickets closed, and reaches for secure design and simple guardrails before another scanner or gate. They think like an attacker but bring a developer mindset to their partnership with engineering, connecting the dots across application code, cloud infrastructure, and the pipeline rather than treating each as a separate domain. Engineers trust their technical judgment beyond the systems they personally own: they catch a bad design before it ships even when it isn't theirs, and they see a blocker coming early enough to design around it instead of just navigating it well after the fact.</p>
<p>#LI-LB2</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>The base annual salary range is listed below. This role is eligible for additional incentives, including an annual bonus.</p></div><div class="title">Base Salary Range</div><div class="pay-range"><span>$160,000</span><span class="divider">&mdash;</span><span>$195,000 USD</span></div></div></div><div class="content-conclusion"><p><strong>Why Join Us?</strong></p>
<p><span style="font-weight: 400;">While you make a difference for others, we’ll work to make a difference for you, providing an uplifting, collaborative work environment and benefits that reflect your value to us. For eligible full-time employees, we offer:</span></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Considerable employer contributions for health, dental, and vision programs</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Generous PTO, paid holidays, and paid parental leave</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">401(k) matching program</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Merit advancement opportunities</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Career development &amp; training</span></li>
</ul>
<p><span style="font-weight: 400;">And finally, our team spirit and culture! We</span><span style="font-weight: 400;"> cultivate an environment of community, connection, and belonging across our entire organization.</span></p>
<p><span style="font-weight: 400;"><em data-stringify-type="italic">Beyond Finance does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions.&nbsp; No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team.&nbsp; No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team.</em></span></p></div>

Staff Application Security Engineer

<div class="content-intro"><p class="c-mrkdwn__pre" style="text-align: left;" data-stringify-type="pre">At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care,<strong> </strong>a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 1 million clients on their path to a brighter future.</p>
<p class="c-mrkdwn__pre" style="text-align: left;" data-stringify-type="pre">While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you.</p>
<p>&nbsp;</p></div><h2><strong>The Role</strong></h2>
<p>As a Senior Security Engineer, you'll harden the security posture of our AWS environment and our software development pipeline. Cloud Security and vulnerability management in Wiz are the primary focus.<br><br></p>
<p>You'll partner with DevOps, Engineering, and our Application Security Engineer to build preventative controls across infrastructure, identity, and CI/CD. The work is hands-on: configuring tooling, reviewing architecture, hardening pipelines, and supporting application security work where your range is needed.</p>
<h2><strong>Key Responsibilities</strong></h2>
<ul>
<li>Own cloud security posture across our AWS environment using Wiz and AWS-native services, reducing risk across IAM, network segmentation, container security, secrets, and data exposure.</li>
<li>Establish secure defaults in our Infrastructure as Code through reusable modules, guardrails, and policy as code.</li>
<li>Harden CI/CD pipelines in partnership with DevOps.</li>
<li>Run vulnerability management across cloud and application findings: intake, prioritization, SLA tracking, and remediation with engineering.</li>
<li>Build automation that scales the program: ingestion, deduplication, prioritization, and developer-facing workflows.</li>
<li>Instrument telemetry, alerting, and runbooks for the systems you own.</li>
<li>Operate and tune our WAF: managed and custom rules, rate limiting, and bot mitigation.</li>
</ul>
<h2><strong>Requirements</strong></h2>
<ul>
<li>5+ years of hands-on security engineering across cloud security and vulnerability management.</li>
<li>Strong AWS security background: IAM, networking, container orchestration, and logging and audit.</li>
<li>Hands-on experience securing CI/CD pipelines and Infrastructure as Code; Terraform required.</li>
<li>Experience running or substantially contributing to a vulnerability management program.</li>
<li>Working knowledge of OWASP Top 10 and threat modeling.</li>
<li>Operates independently and drives projects without day-to-day oversight.</li>
</ul>
<h2><strong>Nice to Have</strong></h2>
<ul>
<li>Experience with our stack: Wiz, Cloudflare (WAF, Gateway, Zero Trust), GitHub Advanced Security, Spacelift, and AWS-native services.</li>
<li>Hands-on WAF experience in production: writing and tuning rules, managing false positives, responding when something gets through.</li>
<li>AI/ML security exposure: prompt injection, data poisoning, model abuse, and the controls that mitigate them.</li>
<li>Secrets management platforms (AWS Secrets Manager, Keeper, Infisical).</li>
<li>Identity security across human and non-human identities.</li>
<li>PCI-regulated or financial services environment.</li>
<li>Familiarity with Ruby on Rails, Python, or Go.</li>
</ul>
<h2><strong>The Ideal Candidate</strong></h2>
<p>The ideal candidate measures success by reduced risk, not tickets closed, and reaches for secure design and simplicity before another control. They think like an attacker but bring a developer mindset to their partnership with engineering, connecting the dots across cloud, identity, and pipeline rather than treating each as a separate domain. Engineers trust their technical judgment, and when something is blocked, they come with a proposed path forward.</p>
<p>#LI-LB2</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>The base annual salary range is listed below. This role is eligible for additional incentives, including an annual bonus.</p></div><div class="title">Base Salary Range</div><div class="pay-range"><span>$140,000</span><span class="divider">&mdash;</span><span>$165,000 USD</span></div></div></div><div class="content-conclusion"><p><strong>Why Join Us?</strong></p>
<p><span style="font-weight: 400;">While you make a difference for others, we’ll work to make a difference for you, providing an uplifting, collaborative work environment and benefits that reflect your value to us. For eligible full-time employees, we offer:</span></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Considerable employer contributions for health, dental, and vision programs</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Generous PTO, paid holidays, and paid parental leave</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">401(k) matching program</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Merit advancement opportunities</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Career development &amp; training</span></li>
</ul>
<p><span style="font-weight: 400;">And finally, our team spirit and culture! We</span><span style="font-weight: 400;"> cultivate an environment of community, connection, and belonging across our entire organization.</span></p>
<p><span style="font-weight: 400;"><em data-stringify-type="italic">Beyond Finance does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions.&nbsp; No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team.&nbsp; No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team.</em></span></p></div>

Senior Security Engineer

<div class="content-intro"><p class="c-mrkdwn__pre" style="text-align: left;" data-stringify-type="pre">At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care,<strong> </strong>a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 1 million clients on their path to a brighter future.</p>
<p class="c-mrkdwn__pre" style="text-align: left;" data-stringify-type="pre">While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you.</p>
<p>&nbsp;</p></div><p><strong>About the Role</strong></p>
<p>Our Negotiations Escalations Specialists play a key role in the success of our clients becoming free of debt. Working on behalf of clients, you will coordinate efforts to help negotiate delinquent accounts placed with Law Firms for the best possible savings.&nbsp;</p>
<p>This role requires the judgment to interpret legal correspondence — summonses, complaints, and settlement demands — and translate it into an informed negotiation strategy, all while operating within a strict regulatory and compliance framework. The ideal candidate is a sharp communicator and relationship-builder who is comfortable working under legal deadlines and pressure, and who takes real satisfaction in helping clients move toward financial freedom.</p>
<p><strong>What You’ll Do</strong></p>
<ul>
<li>Establish and maintain strong relationships with attorneys and paralegals at Law Firms to effectively negotiate delinquent accounts on behalf of clients to cease further legal action.</li>
<li>Manage a portfolio of accounts simultaneously — including escalated portfolios with active lawsuits or imminent legal action&nbsp;</li>
<li>Utilize various tools and resources to consolidate common debts from multiple clients, enhancing negotiation leverage with agencies.</li>
<li>Secure favorable terms including reduced balances, extended payment timelines, or lump-sum discounts.</li>
<li>Demonstrate excellent time management and multitasking skills to efficiently manage account queues.</li>
<li>Handle approximately 25-35 outbound/inbound calls daily&nbsp; (minimum of 4 hours a day of on the phone time)&nbsp;</li>
<li>Review legal documents (such as summons, complaints, and settlement demands) to determine legal status and to confirm settlement status.</li>
<li>Consistently exhibit a genuine passion for helping others, with a strong focus on meeting clients' needs.</li>
<li>Participate in additional duties and special projects as required.</li>
<li>Consistently meet or exceed monthly settlement and compliance goals.&nbsp;</li>
</ul>
<p><strong>Qualifications</strong></p>
<ul>
<li>Bachelor’s degree in a relevant field (e.g., Business Administration, Finance, Banking, Actuarial Science) or relevant work experience is preferred.</li>
<li>Exceptional communication skills, including listening, verbal, and written abilities.</li>
<li>Proven success working in a metrics-driven, KPI focused environment is preferred.</li>
<li>Ability to thrive in a fast-paced environment.</li>
<li>Strong commitment to teamwork, collaboration, and fostering an inclusive environment.</li>
<li>A deep passion for assisting others, with a client-focused approach.</li>
<li>Proficiency in technology; experience with Salesforce or similar CRM systems is a plus.</li>
</ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><div data-pm-slice="1 1 []" data-en-clipboard="true">The base salary range represents the anticipated salary range for this position. The actual base salary offered within the range will depend on numerous factors including the individual’s skills, experience, performance, and the location where work is performed. In addition to base salary, this position qualifies for commission.&nbsp; Negotiation Specialists earn a monthly commission based on the amount of debt negotiated subject to the terms outlined in the company's commission plan.&nbsp; Full-time employees hired into this position are eligible for health care benefits shown <a href="https://www.beyondfinance.com/careers" target="_blank">here</a>.</div></div><div class="title">Base Salary Range</div><div class="pay-range"><span>$21</span><span class="divider">&mdash;</span><span>$21 USD</span></div></div></div><div class="content-conclusion"><p><strong>Why Join Us?</strong></p>
<p><span style="font-weight: 400;">While you make a difference for others, we’ll work to make a difference for you, providing an uplifting, collaborative work environment and benefits that reflect your value to us. For eligible full-time employees, we offer:</span></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Considerable employer contributions for health, dental, and vision programs</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Generous PTO, paid holidays, and paid parental leave</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">401(k) matching program</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Merit advancement opportunities</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Career development &amp; training</span></li>
</ul>
<p><span style="font-weight: 400;">And finally, our team spirit and culture! We</span><span style="font-weight: 400;"> cultivate an environment of community, connection, and belonging across our entire organization.</span></p>
<p><span style="font-weight: 400;"><em data-stringify-type="italic">Beyond Finance does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions.&nbsp; No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team.&nbsp; No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team.</em></span></p></div>

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