Braze is a customer engagement platform that helps brands foster meaningful connections with their customers through personalized messaging across various channels. Founded in 2011, Braze has revolutionized how businesses interact with consumers, enabling them to deliver targeted and impactful campaigns that drive customer loyalty and retention. With a focus on data-driven insights and innovative technology, Braze continues to lead the way in the ever-evolving landscape of customer engagement.

braze

<div class="content-intro">At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.</div><h4>WHAT YOU'LL DO</h4>
We're looking for a Senior Software Engineer II to join the Decisioning Studio Integrations team building BrazeAI Decisioning Studio™. Decisioning Studio is a reinforcement learning platform that runs continuous experiments to personalize customer engagement for each individual. Its results depend on the data it learns from and on the channels that carry its decisions to customers. Our team owns both. We ingest enterprise customer data of any schema and at a very large scale from warehouses, engagement platforms and other enterprise systems. We also deliver the recommendations from our RL pipelines across email, SMS, push, in-app and other channels. These are high-impact, customer-facing features.
In this role, you will:
<ul>
<li>Lead complex integration projects from design through build and rollout, and set technical direction for the Decisioning Studio integration platform</li>
<li>Design and build integrations with cloud data warehouses, customer engagement platforms and other enterprise systems, for both data ingestion and activation orchestration</li>
<li>Build ingestion pipelines that handle every way customers send data, including batch pulls, file drops, APIs and streaming, and accept arbitrary schemas without letting bad data reach our models</li>
<li>Build event-driven, fault-tolerant activation pipelines that deliver recommendations on schedule, recover cleanly from partial failures and never send twice</li>
<li>Design for multi-region deployment and compliance requirements, including data residency and PII handling</li>
<li>Own your systems in production. Instrument them with Datadog, take part in the on-call rotation, and take incidents all the way to the root cause</li>
<li>Work with data scientists, ML engineers and product managers to turn integration requirements into reusable platform capabilities</li>
<li>Mentor engineers and raise the bar for code quality, testing and design review</li>
</ul>
<h4>WHO YOU ARE</h4>
<ul>
<li>6+ years of backend engineering experience building and operating distributed systems in production</li>
<li>A track record of technical leadership: owning complex projects end to end, making architecture decisions and setting direction for other engineers</li>
<li>Experience building data pipelines or integrations that move very large volumes of data between systems, including schema changes, backfills and partial failures</li>
<li>A strong grasp of event-driven architecture and reliability patterns: message brokers such as Kafka, idempotency, retries with backoff, dead-letter handling, and at-least-once versus exactly-once tradeoffs</li>
<li>Proficiency in Python and SQL</li>
<li>Hands-on experience with cloud infrastructure (GCP preferred) and Kubernetes</li>
<li>Experience with AI coding assistants, and the judgment to know when they help and when they don't</li>
<li>A clear communicator who works well with engineering, data science and product</li>
<li>A self-starter who finds problems and works around obstacles without waiting for direction</li>
</ul>
Bonus points:
<ul>
<li>Experience integrating with cloud data warehouses such as BigQuery, Snowflake or Redshift</li>
<li>Experience integrating with customer engagement platforms such as Braze, Adobe, Salesforce Marketing Cloud or Klaviyo</li>
<li>Experience building multi-region systems under data residency and compliance requirements</li>
<li>Experience running ML systems in production</li>
</ul>
For candidates based in Canada, the pay range for this position at the start of employment is expected to be between CA$186,838 and CA$334,740/year, with an expected On Target Earnings (OTE) between CA$205,600 and CA$366,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid<div class="content-conclusion">WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at <a href="https://www.braze.com/company/careers/how-we-hire#benefit-section">here</a>. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
<ul>
<li>Competitive compensation that may include equity</li>
<li>Retirement and Employee Stock Purchase Plans</li>
<li>Flexible paid time off</li>
<li>Comprehensive benefit plans covering medical, dental, vision, life, and disability</li>
<li>Family services that include fertility benefits and equal paid parental leave</li>
<li>Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend</li>
<li>A curated in-office employee experience, designed to foster community, team connections, and innovation</li>
<li>Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching</li>
<li>Employee Resource Groups that provide supportive communities within Braze</li>
<li>Collaborative, transparent, and fun culture recognized as a Great Place to Work®</li>
</ul>
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you
OUR AI-POWERED BRAZE RECRUITMENT PROCESS
At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.
This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.
Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:
<ul>
<li>To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.</li>
<li>To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at <a href="talentdata.privacy@braze.com">talentdata.privacy@braze.com</a>.&nbsp;</li>
</ul>
Please contact us at <a href="talentdata.privacy@braze.com">talentdata.privacy@braze.com</a> with any questions. To find out more about our hiring process, check out <a href="https://www.braze.com/company/careers/how-we-hire">this page</a>.
Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)
Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.&nbsp;
To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at <a href="talentdata.privacy@braze.com">talentdata.privacy@braze.com</a> promptly after applying. Summaries of the most recent bias audit results for such tools are available <a href="https://www.braze.com/company/legal/bias-audit-candidates">here</a>.
Please see our<a href="https://www.braze.com/company/legal/privacy-policy-job-candidates"> Candidate </a><a href="https://www.braze.com/company/legal/privacy-policy-job-candidates">Privacy Policy</a> for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights. </div>

Senior Software Engineer II, Decisioning Studio Integrations Team

<div class="content-intro">At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.</div><h4>WHAT YOU'LL DO</h4>
We're looking for a Senior Software Engineer II to join the Decisioning Studio Integrations team building BrazeAI Decisioning Studio™. Decisioning Studio is a reinforcement learning platform that runs continuous experiments to personalize customer engagement for each individual. Its results depend on the data it learns from and on the channels that carry its decisions to customers. Our team owns both. We ingest enterprise customer data of any schema and at a very large scale from warehouses, engagement platforms and other enterprise systems. We also deliver the recommendations from our RL pipelines across email, SMS, push, in-app and other channels. These are high-impact, customer-facing features.
In this role, you will:
<ul>
<li>Lead complex integration projects from design through build and rollout, and set technical direction for the Decisioning Studio integration platform</li>
<li>Design and build integrations with cloud data warehouses, customer engagement platforms and other enterprise systems, for both data ingestion and activation orchestration</li>
<li>Build ingestion pipelines that handle every way customers send data, including batch pulls, file drops, APIs and streaming, and accept arbitrary schemas without letting bad data reach our models</li>
<li>Build event-driven, fault-tolerant activation pipelines that deliver recommendations on schedule, recover cleanly from partial failures and never send twice</li>
<li>Design for multi-region deployment and compliance requirements, including data residency and PII handling</li>
<li>Own your systems in production. Instrument them with Datadog, take part in the on-call rotation, and take incidents all the way to the root cause</li>
<li>Work with data scientists, ML engineers and product managers to turn integration requirements into reusable platform capabilities</li>
<li>Mentor engineers and raise the bar for code quality, testing and design review</li>
</ul>
<h4>WHO YOU ARE</h4>
<ul>
<li>6+ years of backend engineering experience building and operating distributed systems in production</li>
<li>A track record of technical leadership: owning complex projects end to end, making architecture decisions and setting direction for other engineers</li>
<li>Experience building data pipelines or integrations that move very large volumes of data between systems, including schema changes, backfills and partial failures</li>
<li>A strong grasp of event-driven architecture and reliability patterns: message brokers such as Kafka, idempotency, retries with backoff, dead-letter handling, and at-least-once versus exactly-once tradeoffs</li>
<li>Proficiency in Python and SQL</li>
<li>Hands-on experience with cloud infrastructure (GCP preferred) and Kubernetes</li>
<li>Experience with AI coding assistants, and the judgment to know when they help and when they don't</li>
<li>A clear communicator who works well with engineering, data science and product</li>
<li>A self-starter who finds problems and works around obstacles without waiting for direction</li>
</ul>
Bonus points:
<ul>
<li>Experience integrating with cloud data warehouses such as BigQuery, Snowflake or Redshift</li>
<li>Experience integrating with customer engagement platforms such as Braze, Adobe, Salesforce Marketing Cloud or Klaviyo</li>
<li>Experience building multi-region systems under data residency and compliance requirements</li>
<li>Experience running ML systems in production</li>
</ul>
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $156,364 and $279,957/year, with an expected On Target Earnings (OTE) between $172,000 and $306,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid<div class="content-conclusion">WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at <a href="https://www.braze.com/company/careers/how-we-hire#benefit-section">here</a>. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
<ul>
<li>Competitive compensation that may include equity</li>
<li>Retirement and Employee Stock Purchase Plans</li>
<li>Flexible paid time off</li>
<li>Comprehensive benefit plans covering medical, dental, vision, life, and disability</li>
<li>Family services that include fertility benefits and equal paid parental leave</li>
<li>Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend</li>
<li>A curated in-office employee experience, designed to foster community, team connections, and innovation</li>
<li>Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching</li>
<li>Employee Resource Groups that provide supportive communities within Braze</li>
<li>Collaborative, transparent, and fun culture recognized as a Great Place to Work®</li>
</ul>
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you
OUR AI-POWERED BRAZE RECRUITMENT PROCESS
At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.
This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.
Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:
<ul>
<li>To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.</li>
<li>To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at <a href="talentdata.privacy@braze.com">talentdata.privacy@braze.com</a>.&nbsp;</li>
</ul>
Please contact us at <a href="talentdata.privacy@braze.com">talentdata.privacy@braze.com</a> with any questions. To find out more about our hiring process, check out <a href="https://www.braze.com/company/careers/how-we-hire">this page</a>.
Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)
Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.&nbsp;
To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at <a href="talentdata.privacy@braze.com">talentdata.privacy@braze.com</a> promptly after applying. Summaries of the most recent bias audit results for such tools are available <a href="https://www.braze.com/company/legal/bias-audit-candidates">here</a>.
Please see our<a href="https://www.braze.com/company/legal/privacy-policy-job-candidates"> Candidate </a><a href="https://www.braze.com/company/legal/privacy-policy-job-candidates">Privacy Policy</a> for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights. </div>

<div class="content-intro">At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.</div>WHAT YOU'LL DO
You'll work with a team of skilled engineers and a dedicated mentor on real-world, production oriented product features on a wide range of sophisticated problems in everything from API and web design to systems engineering and data infrastructure.
Main responsibilities:
<ul>
<li>Collaborate with team members to coordinate and drive projects forward</li>
<li>Work on individual and group projects focused on the full project lifecycle</li>
<li>Team up with business leaders and key stakeholders to accomplish project objectives</li>
<li>Use a broad spectrum of technologies and programming languages</li>
<li>Access technology/engineering leadership who want to hear your ideas</li>
<li>Leverage the latest AI tools to accelerate learning, discovery and delivery in our production codebase</li>
</ul>
WHO YOU ARE
Requirements:
<ul>
<li>Pursuing a degree in Computer Science, or equivalent with one or less academic year remaining after your Braze internship</li>
<li>Available for a 10 week internship between June and August</li>
<li>Intellectually curious, passionate, and inventive</li>
<li>Detail-oriented, curious, and strong with communication</li>
<li>Attentive to detail, strong communication, and a curious thinker</li>
<li>Able to work in-person at our NYC office</li>
</ul>
You can expect:
<ul>
<li>Competitive compensation</li>
<li>Intern events including executive lunch, team events, and end of program presentations</li>
<li>Full-time return offers subject to performance</li>
<li>Collaborative, transparent, and fun loving team and office culture</li>
</ul>
For candidates based in the United States, the pay for this position at the start of employment is expected to be $60/hour.
#LI-Onsite<div class="content-conclusion">WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at <a href="https://www.braze.com/company/careers/how-we-hire#benefit-section">here</a>. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
<ul>
<li>Competitive compensation that may include equity</li>
<li>Retirement and Employee Stock Purchase Plans</li>
<li>Flexible paid time off</li>
<li>Comprehensive benefit plans covering medical, dental, vision, life, and disability</li>
<li>Family services that include fertility benefits and equal paid parental leave</li>
<li>Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend</li>
<li>A curated in-office employee experience, designed to foster community, team connections, and innovation</li>
<li>Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching</li>
<li>Employee Resource Groups that provide supportive communities within Braze</li>
<li>Collaborative, transparent, and fun culture recognized as a Great Place to Work®</li>
</ul>
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you
OUR AI-POWERED BRAZE RECRUITMENT PROCESS
At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.
This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.
Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:
<ul>
<li>To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.</li>
<li>To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at <a href="talentdata.privacy@braze.com">talentdata.privacy@braze.com</a>.&nbsp;</li>
</ul>
Please contact us at <a href="talentdata.privacy@braze.com">talentdata.privacy@braze.com</a> with any questions. To find out more about our hiring process, check out <a href="https://www.braze.com/company/careers/how-we-hire">this page</a>.
Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)
Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.&nbsp;
To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at <a href="talentdata.privacy@braze.com">talentdata.privacy@braze.com</a> promptly after applying. Summaries of the most recent bias audit results for such tools are available <a href="https://www.braze.com/company/legal/bias-audit-candidates">here</a>.
Please see our<a href="https://www.braze.com/company/legal/privacy-policy-job-candidates"> Candidate </a><a href="https://www.braze.com/company/legal/privacy-policy-job-candidates">Privacy Policy</a> for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights. </div>

Intern, Software Engineering

<div class="content-intro">At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.</div>WHAT YOU’LL DO
We’re looking for a Software Engineer II to join the User Targeting team. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product.
You will build and own features in a complex, high-scale segmentation system that underpins our entire product offering. You’ll work on new segmentation features, help improve performance and cost, and grow your expertise in large-scale data systems. Your responsibilities will include:
<ul>
<li>Design &amp; Build: design and implement features across our Ruby on Rails backend and React frontend, from design review through production rollout</li>
<li>Own Features: take ownership of medium-sized projects. Break down the work, set delivery dates, and hit them</li>
<li>Work with Data at Scale: write and tune queries against MongoDB and ClickHouse, and learn how segmentation performance and cost change with data volume</li>
<li>Collaborate Cross-Functionally: work closely with product managers, designers, and other engineering teams to clarify requirements and deliver features that meet customer needs</li>
<li>Maintain &amp; Evolve: write thorough automated tests, review teammates’ code, and take part in the on-call rotation to keep our systems stable and high-quality</li>
</ul>
The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team’s ability to deliver high-quality results more efficiently.
WHO YOU ARE
<ul>
<li>Software Engineering Experience: 2+ years of professional experience building and shipping web applications, in full-stack development or back-end services</li>
<li>Strong Fundamentals: Solid understanding of software design, data structures, and algorithms</li>
<li>Databases: Experience with SQL and at least one production database</li>
<li>Ownership: Able to take an ambiguous feature request, ask the right questions, and turn it into working, tested code with limited oversight</li>
<li>Self-Starter: Great communication and organizational skills, with a history of thriving in team environments</li>
</ul>
Bonus:
<ul>
<li>Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases</li>
<li>Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions</li>
<li>Scale: Experience working on a high-scale, high-throughput system</li>
<li>Passionate about customer experience</li>
</ul>
For candidates based in Canada, the pay range for this position at the start of employment is expected to be between CA$125,280 and CA$210,600 annually with an expected On Target Earnings (OTE) between CA$139,200 - CA$234,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
#LI-Hybrid<div class="content-conclusion">WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at <a href="https://www.braze.com/company/careers/how-we-hire#benefit-section">here</a>. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
<ul>
<li>Competitive compensation that may include equity</li>
<li>Retirement and Employee Stock Purchase Plans</li>
<li>Flexible paid time off</li>
<li>Comprehensive benefit plans covering medical, dental, vision, life, and disability</li>
<li>Family services that include fertility benefits and equal paid parental leave</li>
<li>Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend</li>
<li>A curated in-office employee experience, designed to foster community, team connections, and innovation</li>
<li>Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching</li>
<li>Employee Resource Groups that provide supportive communities within Braze</li>
<li>Collaborative, transparent, and fun culture recognized as a Great Place to Work®</li>
</ul>
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you
OUR AI-POWERED BRAZE RECRUITMENT PROCESS
At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.
This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.
Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:
<ul>
<li>To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.</li>
<li>To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at <a href="talentdata.privacy@braze.com">talentdata.privacy@braze.com</a>.&nbsp;</li>
</ul>
Please contact us at <a href="talentdata.privacy@braze.com">talentdata.privacy@braze.com</a> with any questions. To find out more about our hiring process, check out <a href="https://www.braze.com/company/careers/how-we-hire">this page</a>.
Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)
Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.&nbsp;
To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at <a href="talentdata.privacy@braze.com">talentdata.privacy@braze.com</a> promptly after applying. Summaries of the most recent bias audit results for such tools are available <a href="https://www.braze.com/company/legal/bias-audit-candidates">here</a>.
Please see our<a href="https://www.braze.com/company/legal/privacy-policy-job-candidates"> Candidate </a><a href="https://www.braze.com/company/legal/privacy-policy-job-candidates">Privacy Policy</a> for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights. </div>

Software Engineer II, User Targeting

<div class="content-intro">At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.</div>WHAT YOU’LL DO
We’re looking for a Software Engineer II to join the User Targeting team. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product.
You will build and own features in a complex, high-scale segmentation system that underpins our entire product offering. You’ll work on new segmentation features, help improve performance and cost, and grow your expertise in large-scale data systems. Your responsibilities will include:
<ul>
<li>Design &amp; Build: design and implement features across our Ruby on Rails backend and React frontend, from design review through production rollout</li>
<li>Own Features: take ownership of medium-sized projects. Break down the work, set delivery dates, and hit them</li>
<li>Work with Data at Scale: write and tune queries against MongoDB and ClickHouse, and learn how segmentation performance and cost change with data volume</li>
<li>Collaborate Cross-Functionally: work closely with product managers, designers, and other engineering teams to clarify requirements and deliver features that meet customer needs</li>
<li>Maintain &amp; Evolve: write thorough automated tests, review teammates’ code, and take part in the on-call rotation to keep our systems stable and high-quality</li>
</ul>
The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team’s ability to deliver high-quality results more efficiently.
WHO YOU ARE
<ul>
<li>Software Engineering Experience: 2+ years of professional experience building and shipping web applications, in full-stack development or back-end services</li>
<li>Strong Fundamentals: Solid understanding of software design, data structures, and algorithms</li>
<li>Databases: Experience with SQL and at least one production database</li>
<li>Ownership: Able to take an ambiguous feature request, ask the right questions, and turn it into working, tested code with limited oversight</li>
<li>Self-Starter: Great communication and organizational skills, with a history of thriving in team environments</li>
</ul>
Bonus:
<ul>
<li>Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases</li>
<li>Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions</li>
<li>Scale: Experience working on a high-scale, high-throughput system</li>
<li>Passionate about customer experience</li>
</ul>
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $104,400 and $176,040 annually with an expected On Target Earnings (OTE) between $116,000 - $195,600/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
#LI-Hybrid<div class="content-conclusion">WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at <a href="https://www.braze.com/company/careers/how-we-hire#benefit-section">here</a>. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
<ul>
<li>Competitive compensation that may include equity</li>
<li>Retirement and Employee Stock Purchase Plans</li>
<li>Flexible paid time off</li>
<li>Comprehensive benefit plans covering medical, dental, vision, life, and disability</li>
<li>Family services that include fertility benefits and equal paid parental leave</li>
<li>Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend</li>
<li>A curated in-office employee experience, designed to foster community, team connections, and innovation</li>
<li>Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching</li>
<li>Employee Resource Groups that provide supportive communities within Braze</li>
<li>Collaborative, transparent, and fun culture recognized as a Great Place to Work®</li>
</ul>
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you
OUR AI-POWERED BRAZE RECRUITMENT PROCESS
At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.
This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.
Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:
<ul>
<li>To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.</li>
<li>To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at <a href="talentdata.privacy@braze.com">talentdata.privacy@braze.com</a>.&nbsp;</li>
</ul>
Please contact us at <a href="talentdata.privacy@braze.com">talentdata.privacy@braze.com</a> with any questions. To find out more about our hiring process, check out <a href="https://www.braze.com/company/careers/how-we-hire">this page</a>.
Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)
Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.&nbsp;
To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at <a href="talentdata.privacy@braze.com">talentdata.privacy@braze.com</a> promptly after applying. Summaries of the most recent bias audit results for such tools are available <a href="https://www.braze.com/company/legal/bias-audit-candidates">here</a>.
Please see our<a href="https://www.braze.com/company/legal/privacy-policy-job-candidates"> Candidate </a><a href="https://www.braze.com/company/legal/privacy-policy-job-candidates">Privacy Policy</a> for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights. </div>

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