commercetools is the leading composable commerce platform, allowing companies to dynamically tailor and scale shopping experiences across markets. We equip some of the world’s largest businesses with tools to future-proof digital offerings, reduce risks and costs, and build outstanding experiences that drive revenue growth. 

Headquartered in Munich, commercetools has led a global renaissance in digital commerce by combining cloud-native, technology-agnostic, independent components into a unique system that addresses specific business needs. We empower brands ––  including Audi, Danone, Eurorail, NBCUniversal, Sephora and Volkswagen Group –– to stay ahead of changing consumer and buyer behavior. 


commercetools

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. Your Impact: We are seeking an Engineering Manager to lead one of our InStore teams through people and technical leadership with a dedication to mentorship, knowledge sharing, cultivating belonging, and collaboration. InStore is an application and collection of micro-frontends and microservices that allow you to run in physical, shopper-present locations such as retail stores, kiosks, service desks, or pop-up shops. &nbsp;The team enables seamless physical payments using various payment methods, while managing refunds across channels and more such capabilities that truly unify commerce for commercetools customers.&nbsp; Responsible for the people and culture in your team: You are vital for making your team a better place by growing your people and investing in your team’s health, motivation, career, culture, and team building&nbsp; You foster a culture of mutual constructive feedback and support in your team and that everyone feels safe to express their ideas and suggestions You conduct great 1-1 with your engineers Responsible for the delivery and the processes of your team: You are crucial for getting things rolling and ensuring a smooth delivery&nbsp; You are removing blockers and seeking process improvements collaboratively with your team and your Product Manager Champion our tech vision and consult the engineers accordingly Collaborative with Engineering Managers of other teams, Tech Leads, People Business Partner, Head of Engineering, VP and CTO This role is hybrid, with three days a week spent in our London office.&nbsp; What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. Experience as a manager of software engineers in a distributed product team An engineering background ideally in building full stack applications with TypeScript including writing APIs and Frontends consuming them Familiarity with different testing approaches such as unit, integration and End-to-End testing of full stack applications Experience with CI/CD and operating systems in production including knowledge around metrics and observability Capable of hands-on coding where possible, software architecture, and system design Track record and passion for growing, coaching, and mentoring your team An excellent understanding of agile software development methodologies, best practices, and tools. You know their trade-offs and how they can support a smooth delivery of your team’s goals Excellent communication skills and an empathetic and self-reflective mindset Fluent written and spoken English skills to work in an international environment Commitment to knowledge sharing and learning from everyone around you about leadership and new technologies&nbsp; AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role Nice to Have:&nbsp; Experience integrating, implementing, and supporting any one major PSP provider/gift card processor such as Adyen, Stripe, Paypal Braintree, Worldpay, GlobalPay, GiveX, Clutch, Elavon, or Savvy Experience in the commerce industry Experience with industry standard API Authentication/Authorization, including OAuth, OpenID Connect, SAML2 Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. &nbsp; Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; &nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.&nbsp; &nbsp;

Engineering Manager (m/f/x)

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. The Opportunity commercetools is seeking a&nbsp;Senior Technical Product Marketing Manager to lead the positioning, messaging, and go-to-market strategy for the commercetools Platform (the foundation and technical backbone of all our offerings), as well as related add-on products (Payment Hub and AI Hub) and ecosystem enablers (Agent Gateway, integrations and connectors). This role requires a strong hands-on understanding of modern AI platforms and architectures. You will work closely with Product and Engineering on AI-powered capabilities, including large language models (LLMs), agentic systems, model orchestration, and AI platform integrations. Success in this role depends on being AI-literate enough to understand how these systems work, not just how to market them. You’ll help define and communicate the value of our connected commerce ecosystem, empowering customers, partners, and developers to innovate faster and smarter.You will be creative in explaining complex technical concepts to a breadth of personas with various technical aptitude levels, analytical in using available data and research to determine positioning and messaging that resonates, and communicative in leveraging internal knowledge bases to understand our product offering fully.&nbsp; You’ll translate complex, technical concepts, from composable architecture to next-generation agentic commerce into compelling stories that inspire adoption and differentiation in the market. Working closely with Product, Engineering, and GTM leadership, you’ll shape how we bring innovation to life across our portfolio. Your Impact As our Senior Technical Product Marketing Manager, you’ll support the Product Marketing team by leading cohesive narratives and go-to-market strategies across the commercetools Platform, add-on capabilities, and ecosystem enablers, highlighting business and technical value for multiple audiences. You will: Champion the commercetools Platform, refining its differentiated positioning to drive awareness, adoption, and revenue growth Lead messaging and GTM for add-on capabilities across the Platform, Payment Hub, AI Hub, Agent Gateway, integrations, and connectors, ensuring cohesive narratives that highlight business and technical value Articulate and evangelize the vision of agentic commerce, helping customers and partners understand how emerging AI concepts and autonomous agents are transforming the future of digital commerce Translate complex AI platform concepts, including LLMs, agent orchestration, MCP/ACP-style protocols, model routing, tool invocation, and API-driven orchestration, into clear, differentiated value propositions for technical and business audiences Develop a deep understanding of our customers, partners, and developer audiences, uncovering insights that inform messaging, content, and product direction Own joint value propositions with strategic partners (Google Cloud, Microsoft Azure, AWS, MongoDB, and others) to amplify our technical credibility and ecosystem advantage Drive joint value propositions with technology partners (Microsoft, OpenAI) and ISVs Partner with Product and Engineering to shape launch strategies for new platform capabilities, integrations, and AI-powered features, understanding architectural trade-offs, constraints, and real-world implementation considerations Drive adoption and enablement through clear, technically grounded content from sales collateral and demos to customer stories and industry thought leadership Partner across GTM, Product, and Marketing teams to align on strategic priorities, messaging, and launch plans that elevate commercetools’ market leadership Identify market opportunities through an understanding of industry, customer, and competitive trends This role is hybrid, with three days a week spent in our&nbsp;Berlin, Munich, London or Valencia office. What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. You bring: Experience in product marketing or technical marketing Product Management or Engineering background Strong understanding of modern AI architectures, including LLMs, embeddings, inference workflows, and agent-based systems Working knowledge of AI integration patterns (e.g., model context protocols, agent communication protocols, tool calling, API-driven orchestration) Ability to reason about how AI systems interact with platforms, data, and external services, including limitations, latency, security, and compliance considerations Comfortable collaborating with engineers on AI topics and asking the right technical questions to produce accurate, credible messaging Experience in a fast-paced, highly cross-functional, global organization Strategic thinker who builds deep product knowledge, influences roadmaps, and develops compelling launch plans Ability to enable and educate internal audiences to drive meaningful, actionable content Strong storytelling and presentation skills, turn data into a story and a story into a presentation Proven ownership mindset with excellent project management skills and the ability to work independently Track record of turning deliverables into repeatable processes that scale product marketing AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. Nice to Have: Hands-on experience working with or marketing AI platforms, developer tools, or LLM-based products Familiarity with commerce platforms (e.g., SAP Hybris/Commerce Cloud, Shopify, etc.) Exposure to AI ecosystems and partners (e.g., OpenAI, Anthropic, Google, etc.) Familiarity with cloud providers (e.g., AWS, GCP, etc.) Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. &nbsp; Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page. &nbsp; &nbsp;

Senior Technical Product Marketing Manager

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. The Opportunity commercetools is seeking a&nbsp;Senior Technical Product Marketing Manager to lead the positioning, messaging, and go-to-market strategy for the commercetools Platform (the foundation and technical backbone of all our offerings), as well as related add-on products (Payment Hub and AI Hub) and ecosystem enablers (Agent Gateway, integrations and connectors). This role requires a strong hands-on understanding of modern AI platforms and architectures. You will work closely with Product and Engineering on AI-powered capabilities, including large language models (LLMs), agentic systems, model orchestration, and AI platform integrations. Success in this role depends on being AI-literate enough to understand how these systems work, not just how to market them. You’ll help define and communicate the value of our connected commerce ecosystem, empowering customers, partners, and developers to innovate faster and smarter.You will be creative in explaining complex technical concepts to a breadth of personas with various technical aptitude levels, analytical in using available data and research to determine positioning and messaging that resonates, and communicative in leveraging internal knowledge bases to understand our product offering fully.&nbsp; You’ll translate complex, technical concepts, from composable architecture to next-generation agentic commerce into compelling stories that inspire adoption and differentiation in the market. Working closely with Product, Engineering, and GTM leadership, you’ll shape how we bring innovation to life across our portfolio. Your Impact As our Senior Technical Product Marketing Manager, you’ll support the Product Marketing team by leading cohesive narratives and go-to-market strategies across the commercetools Platform, add-on capabilities, and ecosystem enablers, highlighting business and technical value for multiple audiences. You will: Champion the commercetools Platform, refining its differentiated positioning to drive awareness, adoption, and revenue growth Lead messaging and GTM for add-on capabilities across the Platform, Payment Hub, AI Hub, Agent Gateway, integrations, and connectors, ensuring cohesive narratives that highlight business and technical value Articulate and evangelize the vision of agentic commerce, helping customers and partners understand how emerging AI concepts and autonomous agents are transforming the future of digital commerce Translate complex AI platform concepts, including LLMs, agent orchestration, MCP/ACP-style protocols, model routing, tool invocation, and API-driven orchestration, into clear, differentiated value propositions for technical and business audiences Develop a deep understanding of our customers, partners, and developer audiences, uncovering insights that inform messaging, content, and product direction Own joint value propositions with strategic partners (Google Cloud, Microsoft Azure, AWS, MongoDB, and others) to amplify our technical credibility and ecosystem advantage Drive joint value propositions with technology partners (Microsoft, OpenAI) and ISVs Partner with Product and Engineering to shape launch strategies for new platform capabilities, integrations, and AI-powered features, understanding architectural trade-offs, constraints, and real-world implementation considerations Drive adoption and enablement through clear, technically grounded content from sales collateral and demos to customer stories and industry thought leadership Partner across GTM, Product, and Marketing teams to align on strategic priorities, messaging, and launch plans that elevate commercetools’ market leadership Identify market opportunities through an understanding of industry, customer, and competitive trends This role is hybrid, with three days a week spent in our&nbsp;Berlin, Munich, London or Valencia&nbsp;office. What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. You bring: Experience in product marketing or technical marketing Product Management or Engineering background Strong understanding of modern AI architectures, including LLMs, embeddings, inference workflows, and agent-based systems Working knowledge of AI integration patterns (e.g., model context protocols, agent communication protocols, tool calling, API-driven orchestration) Ability to reason about how AI systems interact with platforms, data, and external services, including limitations, latency, security, and compliance considerations Comfortable collaborating with engineers on AI topics and asking the right technical questions to produce accurate, credible messaging Experience in a fast-paced, highly cross-functional, global organization Strategic thinker who builds deep product knowledge, influences roadmaps, and develops compelling launch plans Ability to enable and educate internal audiences to drive meaningful, actionable content Strong storytelling and presentation skills, turn data into a story and a story into a presentation Proven ownership mindset with excellent project management skills and the ability to work independently Track record of turning deliverables into repeatable processes that scale product marketing AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. Nice to Have: Hands-on experience working with or marketing AI platforms, developer tools, or LLM-based products Familiarity with commerce platforms (e.g., SAP Hybris/Commerce Cloud, Shopify, etc.) Exposure to AI ecosystems and partners (e.g., OpenAI, Anthropic, Google, etc.) Familiarity with cloud providers (e.g., AWS, GCP, etc.) Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. &nbsp; Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. The Opportunity commercetools is seeking a&nbsp;Senior Technical Product Marketing Manager to lead the positioning, messaging, and go-to-market strategy for the commercetools Platform (the foundation and technical backbone of all our offerings), as well as related add-on products (Payment Hub and AI Hub) and ecosystem enablers (Agent Gateway, integrations and connectors). This role requires a strong hands-on understanding of modern AI platforms and architectures. You will work closely with Product and Engineering on AI-powered capabilities, including large language models (LLMs), agentic systems, model orchestration, and AI platform integrations. Success in this role depends on being AI-literate enough to understand how these systems work, not just how to market them. You’ll help define and communicate the value of our connected commerce ecosystem, empowering customers, partners, and developers to innovate faster and smarter.You will be creative in explaining complex technical concepts to a breadth of personas with various technical aptitude levels, analytical in using available data and research to determine positioning and messaging that resonates, and communicative in leveraging internal knowledge bases to understand our product offering fully.&nbsp; You’ll translate complex, technical concepts, from composable architecture to next-generation agentic commerce into compelling stories that inspire adoption and differentiation in the market. Working closely with Product, Engineering, and GTM leadership, you’ll shape how we bring innovation to life across our portfolio. Your Impact As our Senior Technical Product Marketing Manager, you’ll support the Product Marketing team by leading cohesive narratives and go-to-market strategies across the commercetools Platform, add-on capabilities, and ecosystem enablers, highlighting business and technical value for multiple audiences. You will: Champion the commercetools Platform, refining its differentiated positioning to drive awareness, adoption, and revenue growth Lead messaging and GTM for add-on capabilities across the Platform, Payment Hub, AI Hub, Agent Gateway, integrations, and connectors, ensuring cohesive narratives that highlight business and technical value Articulate and evangelize the vision of agentic commerce, helping customers and partners understand how emerging AI concepts and autonomous agents are transforming the future of digital commerce Translate complex AI platform concepts, including LLMs, agent orchestration, MCP/ACP-style protocols, model routing, tool invocation, and API-driven orchestration, into clear, differentiated value propositions for technical and business audiences Develop a deep understanding of our customers, partners, and developer audiences, uncovering insights that inform messaging, content, and product direction Own joint value propositions with strategic partners (Google Cloud, Microsoft Azure, AWS, MongoDB, and others) to amplify our technical credibility and ecosystem advantage Drive joint value propositions with technology partners (Microsoft, OpenAI) and ISVs Partner with Product and Engineering to shape launch strategies for new platform capabilities, integrations, and AI-powered features, understanding architectural trade-offs, constraints, and real-world implementation considerations Drive adoption and enablement through clear, technically grounded content from sales collateral and demos to customer stories and industry thought leadership Partner across GTM, Product, and Marketing teams to align on strategic priorities, messaging, and launch plans that elevate commercetools’ market leadership Identify market opportunities through an understanding of industry, customer, and competitive trends This role is hybrid, with three days a week spent in our&nbsp;Boston or Durham office. What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. You bring: Experience in product marketing or technical marketing Product Management or Engineering background Strong understanding of modern AI architectures, including LLMs, embeddings, inference workflows, and agent-based systems Working knowledge of AI integration patterns (e.g., model context protocols, agent communication protocols, tool calling, API-driven orchestration) Ability to reason about how AI systems interact with platforms, data, and external services, including limitations, latency, security, and compliance considerations Comfortable collaborating with engineers on AI topics and asking the right technical questions to produce accurate, credible messaging Experience in a fast-paced, highly cross-functional, global organization Strategic thinker who builds deep product knowledge, influences roadmaps, and develops compelling launch plans Ability to enable and educate internal audiences to drive meaningful, actionable content Strong storytelling and presentation skills, turn data into a story and a story into a presentation Proven ownership mindset with excellent project management skills and the ability to work independently Track record of turning deliverables into repeatable processes that scale product marketing AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. Nice to Have: Hands-on experience working with or marketing AI platforms, developer tools, or LLM-based products Familiarity with commerce platforms (e.g., SAP Hybris/Commerce Cloud, Shopify, etc.) Exposure to AI ecosystems and partners (e.g., OpenAI, Anthropic, Google, etc.) Familiarity with cloud providers (e.g., AWS, GCP, etc.) Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. &nbsp; Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page. Please note that the compensation range pertains to base pay &nbsp;US Pay Range $145,000&mdash;$175,000 USD

Senior Technical Product Marketing Manager (Boston or Durham)

About commercetools Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. Your Impact As our Named Account Executive (NAE), you will be a part of the Sales team as a quota-carrying contributor, primarily focused on developing and closing new business acquisition along with expansion within a small set of high-value, named enterprise accounts in the UK. Own the Pipeline &amp; Sales Cycle from prospecting to close: including discovery, business value development &amp; discussions, negotiation, and contract execution. Articulate value and ROI clearly through data-driven storytelling and consultative selling. Develop and Execute Strategic Account Plans: Own and execute account plans for assigned named accounts, with a focus on long-term growth and multi-solution adoption. Develop land-and-expand motions that convert initial wins into enterprise-wide standardization across business units and regions. Build multi-threaded relationships: Develop and drive relationships across the C-suite, Executive Business Lines and IT to influence enterprise buying committees. Engage C-Level stakeholders on strategic business priorities and how commercetools can help deliver value based outcomes.&nbsp; Lead Executive Business Reviews (EBRs): showcasing realized value, adoption metrics, and growth opportunities. Drive commercial expansion through strategic value engineering. Political Mapping &amp; Deal Orchestration: Create and maintain detailed organizational maps (e.g., power &amp; influence maps) to track power centers, influencers, and potential blockers. Lead and orchestrate cross-functional pursuit teams (Solutions Engineering, Customer Success, Product, Partners, Legal) to deliver compelling, customized solutions. Customer Advocacy &amp; Renewal Leadership: Ensure high customer satisfaction and retention by driving adoption and connecting measurable outcomes to business strategy. Identify risk to renewal or expansion and proactively intervene. Forecasting &amp; Execution: Maintain an accurate pipeline through disciplined CRM management and forecast new business revenue with precision. Partner with cloud hyperscalers (AWS, Google Cloud, Azure) and global SI partners to influence large-scale digital modernization deals. What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. Enterprise SaaS sales experience, with a focus on selling software to large, multi-brand organizations Specific experience managing and growing a list of Named Enterprise Accounts (Fortune 1000) Demonstrated ability to close multi-six-figure and seven-figure ACV deals Deep commercial knowledge of the e-commerce landscape, including competitors and complementary technologies (e.g., CMS, PIM, ERP) Proven ability to conduct consultative, business-value-focused sales conversations with C-level business and IT leaders Exceptional skills in territory/account planning, opportunity qualification, and rigorous forecasting Fluency in a recognized sales methodology (MEDDPICC is strongly preferred) A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.&nbsp; &nbsp;

Named Account Executive (m/f/x)

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. &nbsp; Your Impact As a Workplace Experience Associate you'll be responsible for ensuring an exceptional workplace experience in the Durham office, while also supporting the development and implementation of global workplace standards. The Workplace Experience Associate assists with day-to-day office operations, employee support, and workplace programs, working closely with the Lead and other stakeholders to ensure smooth and consistent office experiences. You will: &nbsp; Implement global workplace experience standards, programs and documentation within the Durham office, adapting them to local regulations and cultural nuances where necessary, in consultation with the Lead. Manage all aspects of local office operations, including facilities management, vendor relationships (cleaning, security &amp; safety, local catering, maintenance), and budget adherence. Contribute to global workplace experience by responding to ad hoc requests, proactively administering tools and services such as travel, external vendors etc.&nbsp; Oversee the local physical environment to ensure it is welcoming, safe, productive, and aligns with global design principles. Act as the central point of contact for all workplace-related inquiries and issues for local employees. Coordinate local events, employee engagement activities, and provide support for internal meetings and gatherings. Manage local office supplies, equipment, and inventory. Provide regular feedback to the Lead on local employee experience, operational challenges, and success stories. Assist with onboarding and offboarding processes. Maintain overview and ensures compliance with health and safety standards and local regulations. What you need to succeed: Proven workplace experience, experience in office operations, hospitality, or people-focused workplace services. A positive, service-oriented mindset with an interest in creating a welcoming and inclusive workplace. Experience supporting day-to-day office operations or employee-facing services. Good communication skills and the ability to build positive relationships with colleagues and vendors. Strong organizational skills and attention to detail. Ability to manage vendors and external service providers with professionalism and attention to detail. Willingness to learn, take initiative, and adapt in a fast-changing environment. Ability to work both independently and as part of a team. Comfortable working with digital tools and platforms (e.g., Jira or other ticketing systems, Google Workspace, workplace tools). Basic knowledge of hardware setup and light IT support, including assistance with meeting room equipment, Google Meet setup, monitors, docking stations, and troubleshooting minor workstation issues. Nice to have: Experience working in a fast-paced, high-growth environment. Familiarity with workplace programs, employee engagement, or hospitality best practices. Experience supporting multi-site workplace operations or hybrid work models. Interest in community building, events, and employee well-being initiatives. Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.&nbsp; Please note that compensation range pertains to base pay &nbsp;US Pay Range $45,600&mdash;$57,000 USD

Workplace Experience Associate

About Commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. &nbsp; Your Impact As our Sr Sales Enablement Manager , you’ll support the Global GTM Enablement team by equipping our global Business Development and Account Executive teams with the skills, tools, processes, and content needed to win enterprise deals. You will drive our transformation from a technical sell to a value-based sell, translating business needs into effective enablement strategies. &nbsp; You will: Own new hire onboarding and continuous enablement for Account Executives (AEs) and Business Development Representatives (BDRs). Build and execute AE enablement programs focusing on complex enterprise deal cycles, including multi-threaded discovery, RFP management, and executive alignment. Support the adoption of value-based selling by embedding MEDDPICC and Command of the Message™ into all sales motions. Create BDR learning programs and playbooks to drive skill mastery and internal promotion pathways. Deliver live and on-demand training sessions and coaching engagements to drive real behavioral change. Continuously refine programs based on feedback and performance data from platforms like Gong, Highspot, and Salesforce. This role is hybrid, with three days a week spent in our Boston office. &nbsp; What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. You bring: 7+ years of experience in Sales Enablement or Enterprise B2B SaaS Sales, focusing on Fortune 500 accounts. Demonstrated success leading strategic sales motions into large, complex Enterprise accounts. Strong knowledge of MEDDPICC, Command of the Message™, and other enterprise sales frameworks. Experience designing and delivering high-impact training programs both in-person and virtually. The ability to simplify complex concepts to inspire both seasoned and entry-level sellers. A data-driven mindset with experience tracking enablement effectiveness and business outcomes. Strong project management skills and the ability to execute in a fast-paced environment. AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. &nbsp; Nice to Have: * Command of the Message™ and MEDDPICC certification. Experience in B2B or B2C commerce. Experience working with globally distributed teams and diverse sales cultures. Familiarity with sales tech stacks, including Salesforce, Gong, Highspot, LinkedIn Sales Navigator, and ZoomInfo. Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support. 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs. 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition. 📈 Our equity participation program allows you to share in our success. For more information on our benefits, visit this page. Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community. For more information on our diversity, equity, inclusion, and belonging practices, visit this page.US Pay Range $107,647&mdash;$134,559 USD

Senior Sales Enablement Manager

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. Your Impact As a working student you will support the Workplace Experience team in ensuring a positive and well-organized workplace experience in the Berlin office, while assisting with selected global workplace initiatives. The role provides hands-on operational support for daily office needs and helps create a welcoming, safe, and productive environment for employees. You will: Implement global workplace experience standards and programs in the Berlin office, under guidance from the Lead. Assist with day-to-day office operations, including facilities coordination and support with vendors (cleaning, security, catering, maintenance). Help with administrative tasks related to workplace tools and services, such as travel coordination or external vendors. Support the upkeep of the office environment to ensure it is welcoming, functional, and aligned with workplace guidelines. Act as a first point of contact for basic workplace-related questions from employees and escalates topics when needed. Assist in organizing local events, employee engagement activities, and internal meetings. Help manage office supplies, equipment, and inventory. Support onboarding and offboarding activities from a workplace perspective. Assist with health and safety documentation and compliance tasks, under supervision. Share observations and feedback with the Lead regarding employee experience and office operations. What you need to succeed: Enrolled as a student (working student status required). Initial experience or strong interest in workplace experience, office management, hospitality, or people-focused services. A proactive, hands-on, and service-oriented mindset. Good communication skills and a friendly, professional approach when interacting with employees and vendors. Ability to stay organized, manage multiple tasks, and work independently with guidance. Interest in creating a positive, inclusive, and engaging workplace environment. Nice to have: Some experience working in a fast-paced environment, e.g., a startup, student project, or part-time job. Basic familiarity with workplace programs, employee engagement, or hospitality services. Interest in supporting daily office operations and working in a hybrid work environment. Enthusiasm for helping build community, organizing events, and supporting employee well-being initiatives. Strong communication and teamwork skills Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. For more information on our benefits, visit this page. Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.&nbsp; &nbsp;

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