commercetools is the leading composable commerce platform, allowing companies to dynamically tailor and scale shopping experiences across markets. We equip some of the world’s largest businesses with tools to future-proof digital offerings, reduce risks and costs, and build outstanding experiences that drive revenue growth. 

Headquartered in Munich, commercetools has led a global renaissance in digital commerce by combining cloud-native, technology-agnostic, independent components into a unique system that addresses specific business needs. We empower brands ––  including Audi, Danone, Eurorail, NBCUniversal, Sephora and Volkswagen Group –– to stay ahead of changing consumer and buyer behavior. 


commercetools

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. The OpportunityIn a world of distributed work and rapid AI evolution, Employee Experience is no longer just about perks - it’s about connection, belonging, and high-performance culture. As our&nbsp;People Experience Partner, you will be the chief architect of the moments that matter.Your mission is to boost engagement, productivity and retention of our team members. You will take the reins of our belonging and recognition programs, employer branding and workplace culture, while reimagining what it means to be a "commercetooler" in a hybrid, AI-augmented environment.You will act as both a strategic and operational, human-centric culture ambassador for the company, devising approaches to create a positive workplace culture, understanding the pulse of our teams and crafting experiences that bring us all together.You’ll translate the "personal touch" at scale, managing logistics for life events and global milestone programs. Working closely with People Operations, Talent Acquisition, and Communications, you’ll shape how our values are woven into the fabric of the employee lifecycle—from the first touch on the Careers Page to the daily Slack interactions.Your ImpactAs our&nbsp;People Experience Partner, you’ll support the People team by leading the design and improvement of the entire employee journey—from onboarding to offboarding—to boost engagement, productivity, and retention.You will: Culture Ambassador: act as both a strategic and operational, human-centric culture ambassador for the company, devising approaches to create a positive workplace culture, understanding the pulse of our teams and crafting experiences that bring us all together. Belonging: own and expand our Belonging initiatives, including our flagship company-wide sports challenge. Employee Journey: focus on designing and improving the entire employee journey - from onboarding to offboarding - to boost engagement, productivity, and retention. EVP Activation &amp; Evolution: lead the continuous refinement of our new Employer Value Proposition (EVP), ensuring our values are woven into the fabric of the employee lifecycle - from the first touch on the Careers Page to the daily Slack interactions. CXOs: Empower our global Chief Excitement Officers (CXOs) across Berlin, Boston, Durham, London, Melbourne, Munich, Valencia and remotely, to set up fun, creative initiatives that go above and beyond to bring our commercetools spirit to life. Employer Branding and Narrative Strategy: act as the primary storyteller for our global talent brand; interact with the Communications and Talent Acquisition team to ensure our strong company culture resonates in the outside market, collaborating with designers on visual identity, and leveraging executive updates to maintain our standing as a top-tier employer in the e-commerce tech space. Scale the Celebration: oversee our global tenure and milestone programs, moving from manual processes to sophisticated automation Legacy of Excellence: partner with People Operations and managers to ensure high-touch recognition for long-term (10+ year) milestones, including leave processing and executive-level celebrations. The "Personal Touch" at Scale: manage the logistics and vendor relationships (e.g., Swag.com, Glasso) for life events including baby, wedding, and graduation celebrations. Voice of the Talent: in partnership with our Talent Acquisition team, manage our reputation on Glassdoor, using sentiment data to inform strategy; collaborating with the social media team regarding company content. Program Management and Fiscal Responsibility: act as the primary admin for various tools that are in place to ensure seamless social connectivity across the organization, manage the Employee Experience budgets, ensuring high ROI on activity. What Sets You ApartYou're a natural storyteller and communicator with a talent for perspective-taking. Whether it's recording an intro video for an internal newsletter or coaching a CXO team, you lead with empathy and wit. Your curiosity drives you to use internal surveys and sentiment data not just to report numbers, but to diagnose cultural health and suggest proactive solutions.Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work.You bring: Empathy: great capability of perspective-taking, advanced listening skills, cultural competence and awareness. Tech pedigree: experience in a Culture and Belonging, Employee Experience, Wellbeing or HRBP role within a fast-paced, globally distributed Tech environment, preferably SaaS. Experience in culture building and belonging: you understand that culture isn't found in a snacks drawer; you have a proven track record of building belonging across time zones and screens. The "Ambassador" DNA: you are a natural storyteller and communicator. Whether it's recording an intro video for an internal newsletter or coaching a CXO team, you lead with empathy and wit. Analytical skills: you use reviews (e.g., Glassdoor/RepVue) and internal surveys not just to report numbers, but to diagnose cultural health and suggest proactive solutions. Operational grit: you can switch from "Blue Sky" strategy to "Ground Level" execution - managing vendor delays, budget spreadsheets, and Slack workflows with equal precision. Tech savvy &amp; AI-curious: you aren't afraid of the "admin side" of the house. You have experience with employee engagement and HRIS tools, and you are excited to use AI to automate the mundane and elevate the human. Communication skills: excellent verbal and written communication skills, presentation and facilitation skills, as well as interpersonal and consultative skills. Nice to Have: Some experience in implementing an employer branding strategy that aligns with the company culture and business goals. Experience in managing content for employer-focused social media (e.g., LinkedIn) and the company careers page. &nbsp; Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. &nbsp; Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page. &nbsp;

People Experience Partner

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. Your Impact We are seeking a dynamic Director of Product - Ecosystem, reporting to our Chief Product Officer to drive innovation and excellence in our internal and external-facing platform capabilities. This role is critical in ensuring that commercetools provides a best-in-class experience for developers and partners (system integrators and software firms) by delivering a scalable, secure, and extensible ecosystem which is easy and fast to integrate with. As our Director of Product - Ecosystem, you will work closely with the VP of Engineering - Partner, Platform, and Integration and the leadership team to step change commercetools Time To Value. You will own the Product strategy for the Ecosystem including high value areas of AI and Agentic integrations. You will make investment decisions in our Partner ecosystem, internal engineering productivity, and extensibility, as well as external integrations, developer enablement, and partner support. Your leadership will directly impact commercetools' ability to deliver high-value, easy-to-integrate solutions that are a joy and a breeze to use for our developers and partners. This role offers a hybrid work environment with three days a week in our local office (London, Berlin or Valencia). &nbsp;Your Impact Define and execute a compelling product vision for the commercetools Ecosystem, ensuring alignment with company goals and developer needs Drive the development of cutting-edge tools for seamless integrations, extensibility, and developer productivity, including the adoption of GenAI and AI Agents for automation and efficiency Work closely with the VPs Engineering, collaborate with design, sales, marketing, customer solutions, and customer success teams, especially the VP Partnerships and the Director of Implementation &amp; Customer Solutions to ensure seamless execution and a frictionless developer and partner experience Ensure a best-in-class developer experience by simplifying integration, improving extensibility, and enhancing API usability Maintain or strengthen Partner and Customer Trust, minimize Time to Live/Time to Value while balancing Customer satisfaction Stay ahead of industry trends, emerging technologies, and competitive dynamics to maintain a strong market position &nbsp;What sets you apart Skilled in world class system integration, marketplaces or developer ecosystems Experienced in building and leading high-performing product teams, driving growth through innovation and execution Strong ability to communicate complex ideas clearly, align stakeholders, and present effectively at all levels Proven ability to work across diverse teams in a fast-paced, international environment Focused on leveraging data insights to drive impact Strong understanding of product-market fit, growth strategies, and scaling businesses Deep understanding of developer experience, API-first, microservices, and cloud-based architectures Business acumen and ability to align product vision with company growth objectives Experience with AI-driven automation, GenAI, or AI Agents in developer tools and integration ecosystems AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.&nbsp; &nbsp; &nbsp;

Director Product - Ecosystem

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. Your Impact &nbsp; We are looking for a German-speaking Business Development Representative to act as the liaison between our Marketing and Sales teams. Your role will be to develop new business opportunities by contacting and building relationships with potential customers. You will use your communication skills to establish strong relationships with our future customers. Ultimately, you will boost sales and contribute to our long-term business growth. Are you driven, hardworking, and eager to launch your career in a high-energy, collaborative business and work environment? We want to talk to you about joining our team. &nbsp; Please note: This role is located in London with 4 days per week in our Holborn office. Qualify leads from marketing campaigns and develop them into sales opportunities Contact potential clients through phone calls and emails Identify client needs and suggest appropriate products/services Set up meetings or calls between (prospective) clients and Account Executives Present our company to potential clients Engage with potential clients at our regular industry-leading events Proactively seek new business opportunities in the market Stay up to date with new products /services and new pricing/payment plans What sets you apart Business fluent communicator in both German and English Sales knowledge and/or experience Hunger and drive to succeed Excellent communication and negotiation experience Ability to deliver engaging presentation AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. Nice to have: Proven work experience as a Business Development Representative or Sales Development Representative Hands-on experience with multiple sales techniques Track record of successfully engaging with prospects Experience with Marketing Automation and CRM software (e.g. Hubspot and Salesforce) Familiarity with MS Excel (evaluating spreadsheets and charts) Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalised mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. &nbsp; Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; &nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.&nbsp; &nbsp;

Business Development Representative - DACH

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. Enterprise commerce is at an inflection point in ANZ. Legacy platforms are showing their age and large organisations are actively evaluating modern alternatives — but they need a trusted partner to guide them through it. You'll be helping shape those early conversations, building relationships at the C-suite and Head of Digital level, and learning what it takes to close complex deals. If you want to be an enterprise sales professional in 18 months, this is the fastest path there. Your Impact We're looking for a Senior BDR who wants to do meaningful outbound work today and step into a full sales role within 12–18 months. This isn't a dialling factory — it's a launchpad for someone with real commercial instincts who wants to learn enterprise sales from the inside Our total addressable market is intentionally tight: around 400 priority accounts. That means we don't spray and pray. We run a targeted, insight-led motion where every touchpoint counts Own outbound pipeline generation across a defined set of priority accounts, working closely with the sales team to build and execute account-based plays Research accounts deeply — understanding their tech stack, commercial priorities, and the stakeholders who matter — before ever reaching out Craft personalised, insight-led outreach across email, phone, LinkedIn, and in-person channels; avoiding generic sequences Qualify inbound interest and convert it into well-scoped discovery meetings for Account Executives Attend and contribute to enterprise discovery calls, building your commercial vocabulary and deal intuition over time Represent the company at industry events and forums relevant to retail, wholesale, and enterprise commerce in ANZ Maintain clean CRM hygiene and contribute to account intelligence that the whole team can use Work toward a structured AE readiness plan, with clear milestones and coaching support This role is hybrid in our South Melbourne office.&nbsp; What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. 2–4 years in a BDR, SDR, or junior sales role in B2B SaaS, enterprise software, or tech Demonstrated ability to run thoughtful research-led outbound Commercial curiosity: you read the business press, understand how retailers and enterprises think about technology investment, and can hold a credible conversation with senior stakeholders Strong written and verbal communication, you write clearly, speak with confidence, and know how to adapt your style to a CFO versus a Head of Digital Comfortable with ambiguity and a longer sales cycle; enterprise deals don't move fast and you're fine with that Experience with CRM tools (Salesforce preferred) and modern sales engagement platforms A genuine appetite to grow into a quota-carrying role — this matters; we want people who see this as step one, not a destination AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. Nice to Have:&nbsp; Familiarity with ecommerce, digital commerce platforms, or the broader composable/headless commerce space Familiarity with the major ecommerce players; Salesforce, Adobe, Shopify, SAP Experience selling into retail, telco, healthcare, or manufacturing verticals Existing relationships or network within ANZ enterprise or mid-market accounts Experience participating in or supporting complex, multi-stakeholder sales processes Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. &nbsp; Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; &nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.&nbsp;

Senior Business Development Representative

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. The Opportunity As a&nbsp;Technical Evangelist, Product Marketing at commercetools, you will serve as the strategic lead for the company's foundational&nbsp;platform, ecosystem enablers (Agent Gateway and integrations) and&nbsp;AI Hub.This role requires a&nbsp;hands-on mastery of modern commerce architecture and AI concepts—including LLMs and agentic systems—to bridge the gap between deep engineering concepts and compelling market storytelling. By acting as a technical peer to Product teams, you will translate innovations like composable architecture into value-driven narratives that help global enterprises experiment and scale. This role is hybrid, with three days a week spent in our London office. Your Impact Drive Platform Differentiation:&nbsp;Refine our platform’s differentiated positioning to drive awareness, adoption, and revenue growth; lead messaging and GTM for related products (AI Hub, Agent Gateway, integrations), ensuring cohesive narratives that highlight business and technical value AI Evangelism:&nbsp;Translate complex concepts like agentic commerce, LLMs, and API orchestration into clear value propositions for both technical and business audiences. Joint Propositions:&nbsp;Amplify joint value propositions with key technology partners including Google Cloud, AWS, Microsoft, and OpenAI. Cross-Functional Collaboration:&nbsp;Partner with Product and Engineering to shape launch strategies for new platform capabilities, integrations, and AI-powered features, understanding architectural trade-offs, constraints, and real-world implementation considerations Audience Insights:&nbsp;Conduct deep research into customer, partner, and developer needs to inform product direction and competitive messaging. Technical Enablement:&nbsp;Develop grounded content—from demos to thought leadership—that aligns GTM teams and empowers customers to adopt new innovations. What Sets You Apart You bring: Technical Expertise:&nbsp;A background in Engineering or Product Management with a deep understanding of technical concepts like&nbsp;LLMs, agent orchestration, MCP/ACP-style protocols, model routing, tool invocation, API-driven orchestration, and more. Strategic Communication:&nbsp;The ability to collaborate with engineers on technical constraints (security, latency, compliance) while turning that data into&nbsp;compelling, scalable stories. GTM Leadership:&nbsp;Experience in high-growth, global organizations where you have turned complex product launches into&nbsp;repeatable processes&nbsp;and internal enablement wins. AI Aptitude:&nbsp;A proactive mindset for using AI tools to optimize your own workflow and a constant drive to master emerging tech. Bonus Points:&nbsp;Hands-on experience with&nbsp;commerce platforms&nbsp;(SAP, Shopify), developer tools, or major&nbsp;cloud ecosystems&nbsp;(GCP, AWS) Nice to Have: Hands-on experience working with or marketing AI platforms, developer tools, or LLM-based products Familiarity with commerce platforms (e.g., SAP Hybris/Commerce Cloud, Shopify, etc.) Exposure to AI ecosystems and partners (e.g., OpenAI, Anthropic, Google, etc.) Familiarity with cloud providers (e.g., AWS, GCP, etc.) Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺&nbsp;Comprehensive health benefits&nbsp;for you and your dependents, including access to OpenUp for personalized mental health support 📚&nbsp;Learning and development&nbsp;opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼&nbsp;Family Leave Plus&nbsp;gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈&nbsp;Our equity participation program&nbsp;allows you to share in our success&nbsp; For more information on our benefits,&nbsp;visit this page. &nbsp; Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices,&nbsp;visit this page. Please note that the compensation range pertains to base pay &nbsp;

Technical Evangelist, Product Marketing

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. The Opportunity As a&nbsp;Technical Evangelist, Product Marketing&nbsp;at commercetools, you will serve as the strategic lead for the company's foundational&nbsp;platform, ecosystem enablers (Agent Gateway and integrations) and&nbsp;AI Hub.This role requires a&nbsp;hands-on mastery of modern commerce architecture and AI concepts—including LLMs and agentic systems—to bridge the gap between deep engineering concepts and compelling market storytelling. By acting as a technical peer to Product teams, you will translate innovations like composable architecture into value-driven narratives that help global enterprises experiment and scale. This role is hybrid, with three days a week spent in our Boston office. Your Impact Drive Platform Differentiation:&nbsp;Refine our platform’s differentiated positioning to drive awareness, adoption, and revenue growth; lead messaging and GTM for related products (AI Hub, Agent Gateway, integrations), ensuring cohesive narratives that highlight business and technical value AI Evangelism:&nbsp;Translate complex concepts like agentic commerce, LLMs, and API orchestration into clear value propositions for both technical and business audiences. Joint Propositions:&nbsp;Amplify joint value propositions with key technology partners including Google Cloud, AWS, Microsoft, and OpenAI. Cross-Functional Collaboration:&nbsp;Partner with Product and Engineering to shape launch strategies for new platform capabilities, integrations, and AI-powered features, understanding architectural trade-offs, constraints, and real-world implementation considerations Audience Insights:&nbsp;Conduct deep research into customer, partner, and developer needs to inform product direction and competitive messaging. Technical Enablement:&nbsp;Develop grounded content—from demos to thought leadership—that aligns GTM teams and empowers customers to adopt new innovations. &nbsp; What Sets You Apart You bring: Technical Expertise:&nbsp;A background in Engineering or Product Management with a deep understanding of technical concepts like&nbsp;LLMs, agent orchestration, MCP/ACP-style protocols, model routing, tool invocation, API-driven orchestration, and more. Strategic Communication:&nbsp;The ability to collaborate with engineers on technical constraints (security, latency, compliance) while turning that data into&nbsp;compelling, scalable stories. GTM Leadership:&nbsp;Experience in high-growth, global organizations where you have turned complex product launches into&nbsp;repeatable processes&nbsp;and internal enablement wins. AI Aptitude:&nbsp;A proactive mindset for using AI tools to optimize your own workflow and a constant drive to master emerging tech. Bonus Points:&nbsp;Hands-on experience with&nbsp;commerce platforms&nbsp;(SAP, Shopify), developer tools, or major&nbsp;cloud ecosystems&nbsp;(GCP, AWS) &nbsp; Nice to Have: Hands-on experience working with or marketing AI platforms, developer tools, or LLM-based products Familiarity with commerce platforms (e.g., SAP Hybris/Commerce Cloud, Shopify, etc.) Exposure to AI ecosystems and partners (e.g., OpenAI, Anthropic, Google, etc.) Familiarity with cloud providers (e.g., AWS, GCP, etc.) &nbsp; Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺&nbsp;Comprehensive health benefits&nbsp;for you and your dependents, including access to OpenUp for personalized mental health support 📚&nbsp;Learning and development&nbsp;opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼&nbsp;Family Leave Plus&nbsp;gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈&nbsp;Our equity participation program&nbsp;allows you to share in our success For more information on our benefits,&nbsp;visit this page. Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community. For more information on our diversity, equity, inclusion, and belonging practices,&nbsp;visit this page. Please note that the compensation range pertains to base payUS Pay Range $145&mdash;$175 USD

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. Your Impact As our Senior Strategic Account Executive, you will be responsible for securing and expanding the largest and most transformative enterprise clients of commercetools in our core verticals including retail and B2B. You will lead C-suite engagements, navigate multi-year digital transformation initiatives, and close complex, multi-million dollar platform deals that define commercetools’ market leadership. This is a high impact, quota carrying role reserved for top-performing enterprise salespeople with the DNA for large scale clients, ensuring we delight our customers, retain and grow our business together with them. You are viewed as a market influencer, strategic advisor, and deal orchestrator - responsible not only for revenue generation, but for accelerating commercetools dominance in the enterprise commerce platform category.&nbsp; Own and grow a portfolio of the highest-value retail and CPG strategic enterprise accounts.&nbsp; Serve as the primary point of contact for these accounts from an sales and account management&nbsp; perspective, and in tight collaboration with our CS (customer success) team and orchestrating the executive relationships as well as all of commercetools in the pursuit of maximizing the value of the relationship with these clients for both parties Lead complex, multi-threaded sales cycles involving CIOs, CTOs, CDOs, CMOs, CFOs, and their teams. Solution Differentiation &amp; Technical Collaboration: Articulate commercetools' capabilities and differentiation clearly. Collaborate with solutions consultants to engage technical teams effectively. Value: Partner tightly with the value engineering team to ensure we are focused on outcomes for our customers, and drive our top line growth with cross and up-sell campaigns. Organizational sales orchestration: Manage the complex sales process inclusive of MEDDPICC, notably the relationships at these clients (Champions, EBs, influencers and others) Partnering: Collaborate with our ISVs and SIs to ensure the successes noted above. Develop tailored account plans for each client and manage the cadence for continuous execution. Orchestrate internal and external resources including alliances, professional services, product leadership, and GSI’s to craft enterprise transformation roadmaps.&nbsp; Influence digital strategy at the board and executive level; position commercetools as an innovation partner rather than a vendor.&nbsp; Close multi-year, multi-solution platform agreements that drive long-term value realization across multiple lines of business, regions, and brands. Consistently meet or exceed quarterly and annual sales quotas. Track, analyze, and report on key account metrics, such as revenue growth, customer satisfaction, and project delivery. What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. Elite-level enterprise sales experience, specializing in the highest-stakes, most complex global accounts. Career history includes multiple instances of securing foundational, 7-figure ACV deals in net-new accounts. Enterprise SaaS sales experience with a proven track record of annual quota achievement. Prefer commerce background or at minimum, mission critical applications software. Demonstrated success closing multi-million dollar, multi-year contracts with large scale organizations.&nbsp; Exceptional executive presence with experience influencing C-suite stakeholders and board-level decision making. Strategic mindset with the ability to design and executive large-scale transformation deals. Recognized top-performer status in previous roles (Presidents Club/Top 5%/ Chairman’s Club, etc).&nbsp; AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. &nbsp; Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; &nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.

Strategic Account Executive

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. The Opportunity As a Senior Named Account Executive, you are a top-tier enterprise hunter responsible for acquiring strategic net-new customers with significant revenue potential. This role requires exceptional prospecting, executive engagement, and deal leadership skills to help leading brands modernize and future-proof their digital commerce strategy through Autonomous Commerce solutions. Your Impact Develop and execute account strategies that create, advance, and close large net-new enterprise opportunities Consistently exceed annual new business revenue targets through disciplined pipeline generation and strategic opportunity management Serve as a trusted advisor on Autonomous Commerce, helping organizations modernize their digital commerce capabilities and prepare for the future of AI-driven buying experiences Engage executive leadership while building alignment across business, digital, product, technology, and operations teams Lead complex sales cycles that typically span 6–9 months and may extend longer for large enterprise transformation initiatives Drive consensus across diverse buying committees, navigating legal, procurement, security, and competitive evaluations Build compelling business cases and financial justification that clearly connect platform capabilities to measurable business outcomes and executive priorities Partner effectively with BDRs, Solution Engineers, Customer Success, Partners, and Marketing to maximize pipeline creation and deal velocity What Sets You Apart You bring: Enterprise SaaS sales experience with a proven track record selling strategic platform solutions into large enterprise organizations Consistent history of achieving and exceeding annual quotas of $1M+ in net-new ARR Demonstrated success building pipeline through proactive prospecting, executive outreach, partner ecosystems, industry networking, and account-based strategies rather than relying primarily on inbound demand Expert command of MEDDPICC and demonstrated success managing complex enterprise sales cycles that typically range from 6–9 months and occasionally extend beyond a year Proven ability to create opportunities from scratch and win highly competitive enterprise pursuits Experience engaging C-level executives while also building alignment with business and technical stakeholders throughout the organization Strong business acumen with the ability to develop executive-level business cases, quantify value, and connect technology investments to measurable business outcomes Demonstrated success displacing incumbent platforms and driving organizational change in complex enterprise environments Highly collaborative, self-directed, and accountable with a hunter mentality and passion for winning new business Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺&nbsp;Comprehensive health benefits&nbsp;for you and your dependents, including access to OpenUp for personalized mental health support 📚&nbsp;Learning and development&nbsp;opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼&nbsp;Family Leave Plus&nbsp;gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈&nbsp;Our equity participation program&nbsp;allows you to share in our success&nbsp; For more information on our benefits,&nbsp;visit this page. &nbsp; Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices,&nbsp;visit this page. Please note that the compensation range pertains to base pay.US Pay Range $132,000&mdash;$165,000 USD

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