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constant-contact

<div class="content-intro">At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!</div>Kickstart your engineering career with a position designed to help you discover where you excel. Our Software Engineering Development Program (SEDP) is a one-year rotational experience tailored for emerging engineers looking to build a versatile skill set.&nbsp;
You’ll gain hands-on experience across multiple engineering teams, explore emerging technologies, work directly with mentors who are invested in your success, and solve real-world problems for small businesses. By the time you move into your permanent role at the end of the rotation, you’ll have the skills, confidence, and broad technical foundation to thrive as a well-rounded engineer.
Looking to make an immediate impact on real tools used by small businesses worldwide? SEDP is your launching pad to do that.
&nbsp;
This is a hybrid position based out of our Waltham, MA office with a target start of July 2027
&nbsp;
What You'll Do:
<ul>
<li>Rotate through four different teams getting broad experience in areas like frontend, backend, DevOps, etc. This is an opportunity to work on a variety of projects across several teams.</li>
<li>Work with your SEDP cohort on a capstone project for an entire quarter to conclude the program - design, build, test, implement, and launch a customer-facing feature that will be released into production</li>
<li>Participate in customized technical and soft-skills training throughout the year</li>
<li>Use existing and emerging technologies such as Java, ReactJS, AWS, Kubernetes, and Ruby - in a CI/CD environment</li>
<li>Make an immediate impact by writing production code with the help and support of experienced software engineers on each team</li>
<li>Develop web applications at scale -- used by hundreds of thousands of customers</li>
<li>Gain guidance from a variety of mentors and managers who will support you throughout the program</li>
</ul>
&nbsp;
Who You Are:
<ul>
<li>Bachelor's Degree by May/June 2027 in computer science or similar discipline, or will have equivalent relevant industry experience.</li>
<li>New to the field of software engineering</li>
<li>Excited to learn and experience web technologies at scale</li>
<li>Passionate and interested in a broad range of technologies</li>
<li>Looking for an awesome learning experience to build a solid foundation and accelerate your career</li>
<li>Invested in our commitment and vision to transform how hundreds of thousands of small businesses connect with their customers</li>
<li>Looking to embrace emerging technologies</li>
</ul><div class="content-pay-transparency"><div class="pay-input"><div class="description">The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. </div><div class="title">Pay Transparency - All Full Time Employees</div><div class="pay-range">$90,000&mdash;$105,000 USD</div></div></div><div class="content-conclusion">Why You’ll Love Us:
<ul>
<li>We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp;</li>
<li>Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.</li>
<li>You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.</li>
<li>A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family</li>
</ul>
At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.
Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.
Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands.
Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
At Constant Contact, we respect personnel privacy and are committed to protecting the personal information we obtain and maintain from both current, former, and prospective employees. We maintain this Personnel Global Privacy Notice (this “Notice”) in compliance with applicable privacy laws, including the California Consumer Privacy Act (the “CCPA”) and the UK General Data Protection Regulation (collectively, the “Data Protection Laws”). <a href="https://sites.google.com/constantcontact.com/ctctemployeeresource/home" target="_blank">Click here</a> for a full copy of our General Personnel Privacy Notice.
Notice to Recruiters and Staffing Agencies:
Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.</div>

Software Engineering Development Program - Hybrid from Waltham, MA

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!As the&nbsp;Principal Product Manager for Customer Experience and AI, you are the strategic "Squad Leader" for some of our most critical retention initiatives. You won't just be managing features; you will be the single-threaded owner of customer value.&nbsp; What You'll Do: Drive customer happiness through showing customer value: Our team is in charge of customer engagement and retention overall, however the leading indicator of retention is people seeing value in our platform, and therefore being satisfied. You will own not only reducing friction on the path to value, but also answer key questions like “How can our AI Assistant more effectively contribute to customer happiness?” Drive measurable customer outcomes: Deliver against retention metrics including Net Revenue Retention, product engagement, and NPS. You'll be in charge of breaking these into metrics your squad can directly influence, and call your shots on what experiments will lead to the desired outcomes. You will also know your numbers cold and use them to prioritize effectively Make AI feel like magic, not a gimmick: Embed AI thoughtfully into the product experience so our customers experience a seamless and intelligent helper, faster workflows, and better results without needing to become AI experts themselves Bring AI into how we build, not just what we build: Champion AI-assisted product development practices across research, prototyping, and iteration to help the team move faster and learn more Collaborate across the org: Partner closely with engineering, design, marketing, and customer success / support to ship work that actually solves problems. You'll translate customer pain into clear requirements and rally teams around outcomes Coach and elevate others: Mentor PMs and cross-functional partners, raising the bar on product thinking across the organization even without direct reports Communicate with clarity and conviction: Present strategies and tradeoffs to executives, defend your roadmap with data, and stay open to feedback that makes the work better Who You Are: The Strategic Builder: You have 8+ years of Product Management experience in SaaS (ideally SMB), with a track record of leading complex, high-ambiguity product areas. AI-Fluent &amp; UX-Focused: You understand how to deploy LLMs in production environments and have a sharp eye for how AI should—and shouldn't—interact with a user. A Master Communicator: You can "jam" with engineers on technical constraints and then pivot to pitch a 12-month vision to the C-suite. You write clearly and present with confidence. Metrics-Driven: You live in the data. You are comfortable pulling the levers needed to hit aggressive targets and understand the qualitative stories behind the dashboards. Customer-Obsessed: You genuinely care about the success of small businesses. You’re the first to jump into a support ticket or customer call to find the "why" behind the friction. Collaborative Leader: You thrive in a "squad leader" model, leading by influence and making everyone around you better through kind, direct feedback and shared accountability. Nice to Haves: Experience with email marketing, marketing automation, or PLG (Product-Led Growth). Direct experience with prompt engineering or RAG pipelines. Background in growth-focused initiatives (onboarding, monetization, or retention). #LI-HK1 #LI-RemoteThe specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$159,500&mdash;$191,000 USDWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. At Constant Contact, we respect personnel privacy and are committed to protecting the personal information we obtain and maintain from both current, former, and prospective employees. We maintain this Personnel Global Privacy Notice (this “Notice”) in compliance with applicable privacy laws, including the California Consumer Privacy Act (the “CCPA”) and the UK General Data Protection Regulation (collectively, the “Data Protection Laws”). Click here for a full copy of our General Personnel Privacy Notice. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Principal Product Manager -  Customer Experience and AI

<div class="content-intro">At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!</div>We are seeking a highly technical, hands-on Director of Paid Media Operations to own the critical data infrastructure that powers our performance marketing. In this role, you will be the ultimate bridge between our marketing strategy and the technical realities of modern ad platforms. You are senior enough to audit our current setup, define our tracking architecture, and guide strategy - but you still love getting your hands dirty in Google Tag Manager and API configurations. If you are passionate about ensuring every dollar spent is backed by flawless data pipelines, this is the role for you.
<ul>
<li>The "Player-Coach" Technologist: This is not a media buying role, nor is it a pure IT role. It is a highly specialized position for someone who understands exactly how ad algorithms work and has the technical chops to feed them the right signals (via APIs, Pixels, and GTM) to maximize ROI.</li>
</ul>
What You'll Do:
Tracking Architecture &amp; Implementation (Hands-on-Keys)
<ul>
<li>Own the Tagging Ecosystem: Act as the primary administrator and architect for Google Tag Manager (GTM). Deploy, test, and maintain all conversion pixels, event tags, and custom tracking scripts across our digital properties.</li>
<li>Master Server-Side Tracking: Lead the implementation and ongoing health of server-to-server APIs to future-proof our tracking against cookie degradation. This includes deep, hands-on work with Meta Conversions API (CAPI), Google Enhanced Conversions, and TikTok Events API.</li>
<li>Offline Conversion Management: Build and maintain the workflows for uploading offline conversion data (e.g., Google GCLID tracking, CRM stage progression) back into ad platforms to train their bidding algorithms on down-funnel success.</li>
</ul>
Auditing, QA &amp; Troubleshooting
<ul>
<li>Comprehensive Tracking Audits: Regularly audit our existing ad operations infrastructure. Identify data leaks, double-counting issues, broken tags, or misconfigured SDKs, and execute the fixes.</li>
<li>Pre-Launch Quality Assurance: Establish and enforce a rigorous QA protocol for all new campaigns, landing pages, and website updates to ensure tracking integrity before media dollars are deployed.</li>
<li>Anomaly Detection: Serve as the technical first responder when data discrepancies occur between ad platforms (Google/Meta) and our internal analytics/CRM systems.</li>
</ul>
Audience Operations &amp; Data Flow
<ul>
<li>First-Party Data Syncing: Oversee the operational flow of 1st-party data from our CRM/Data Warehouse into paid platforms for dynamic audience creation, retargeting, and lookalike modeling.</li>
<li>Taxonomy &amp; Governance: Define, document, and enforce a strict global UTM taxonomy and naming convention policy to ensure clean downstream analytics.</li>
</ul>
Cross-Functional Strategy
<ul>
<li>Bridge Marketing &amp; Engineering: Act as the core translator between the performance marketing team (who needs the data) and the development/engineering teams (who manage the site code), writing clear technical requirements when developer assistance is needed.</li>
<li>Ad-Tech Evaluation: Continuously evaluate the evolving privacy landscape (e.g., iOS updates, cookie deprecation) and recommend technical solutions to maintain measurement accuracy.</li>
</ul>
What You'll Bring:
<ul>
<li>7-10+ years of experience in digital marketing operations, ad operations, or technical marketing, with a proven track record of operating at a senior/architect level while remaining hands-on.</li>
<li>Deep Expertise in Paid Media Ad Operations: Comprehensive, hands-on knowledge of tracking mechanisms, SDKs, pixel setups, server-side APIs (Meta CAPI, Google GCLID/CAPI workflows), and Tag Management systems (e.g., Google Tag Manager).</li>
<li>Platform Mastery: Intimate technical knowledge of how major ad networks ingest data (Google Ads, Meta Ads Manager, TikTok Ads, LinkedIn Campaign Manager).</li>
<li>Technical Fluency: Comfort reading and writing basic web code (HTML, JavaScript, CSS) as it relates to tag firing and data-layer variables.</li>
<li>Data Literacy: Strong understanding of how CRM data, web analytics (e.g., Google Analytics 4), and paid media data interact. Basic SQL skills for querying audience data is a strong plus.</li>
<li>An Auditor's Mindset: Relentless attention to detail with a passion for finding the "needle in the haystack" when troubleshooting data discrepancies.</li>
<li>Exceptional Communication: The ability to explain complex technical tracking issues to non-technical marketing leaders.</li>
</ul><div class="content-pay-transparency"><div class="pay-input"><div class="description">The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. </div><div class="title">Pay Transparency - All Full Time Employees</div><div class="pay-range">$158,760&mdash;$198,450 USD</div></div></div><div class="content-conclusion">Why You’ll Love Us:
<ul>
<li>We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp;</li>
<li>Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.</li>
<li>You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.</li>
<li>A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family</li>
</ul>
At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.
Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.
Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands.
Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
At Constant Contact, we respect personnel privacy and are committed to protecting the personal information we obtain and maintain from both current, former, and prospective employees. We maintain this Personnel Global Privacy Notice (this “Notice”) in compliance with applicable privacy laws, including the California Consumer Privacy Act (the “CCPA”) and the UK General Data Protection Regulation (collectively, the “Data Protection Laws”). <a href="https://sites.google.com/constantcontact.com/ctctemployeeresource/home" target="_blank">Click here</a> for a full copy of our General Personnel Privacy Notice.
Notice to Recruiters and Staffing Agencies:
Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.</div>

Director, MarTech Operations

<div class="content-intro">At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!</div>As an Upsell Consultant at Constant Contact, you’ll work with current and former customers to help them get greater value from our suite of digital marketing products. Through value-based conversations, you’ll seek to understand each customer’s needs, educate them on relevant tools and features, and recommend package upgrades and add-on solutions that support their marketing goals.
You’ll also execute winback strategies by connecting with former customers, understanding why they left, and identifying opportunities to regain their business. We’re seeking energetic, driven, and results-oriented individuals who are passionate about helping small businesses succeed.
This is a hybrid role requiring 3 days per week in our Waltham, MA office.
What you’ll do:
<ul>
<li>Make a high volume of outbound calls to warm leads and former customers. 100+ dials a day</li>
<li>Identify opportunities for package upgrades and add-on solutions that increase customer value, spending, and retention.</li>
<li>Apply a foundational sales methodology to conduct value-based conversations, understand customer needs, and recommend solutions that support their marketing goals.</li>
<li>Educate customers on relevant products, features, packages, and add-on functionality.</li>
<li>Execute winback strategies by engaging former customers who left 90 or more days ago, understanding why they left, and identifying opportunities to regain their business.</li>
<li>Navigate customer questions, concerns, and objections throughout the sales process.</li>
<li>Maintain accurate and timely records of customer interactions, follow-up activities, and sales outcomes in Salesforce.</li>
<li>Consistently achieve established sales quotas and monthly conversion, productivity, and quality targets.</li>
<li>Apply coaching and performance feedback to strengthen sales effectiveness and results.</li>
<li>Deliver a positive and professional customer experience during every interaction.</li>
</ul>
Who you are:
<ul>
<li>Bachelor’s degree or at least one year of relevant sales experience, preferably in an inside-sales, technology, or high-volume environment.</li>
<li>Passionate about helping small businesses succeed.</li>
<li>Motivated to deliver results and achieve individual goals and targets.</li>
<li>Able to understand customer needs and communicate the business value of software solutions.</li>
<li>Comfortable navigating customer questions, concerns, and objections.</li>
<li>An exceptional and persuasive verbal and written communicator.</li>
<li>Organized and able to manage a high volume of customer interactions and follow-up activities.</li>
<li>Coachable, adaptable, and willing to adjust your approach based on feedback and results.</li>
<li>Able to develop and maintain strong knowledge of Constant Contact’s product suite and support processes.</li>
<li>Experience working with small businesses is preferred.</li>
<li>Experience using Salesforce, Google Workspace, or similar platforms is preferred.</li>
</ul>
**The on target earnings for this role are $68,000+<div class="content-conclusion">Why You’ll Love Us:
<ul>
<li>We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp;</li>
<li>Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.</li>
<li>You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.</li>
<li>A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family</li>
</ul>
At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.
Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.
Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands.
Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
At Constant Contact, we respect personnel privacy and are committed to protecting the personal information we obtain and maintain from both current, former, and prospective employees. We maintain this Personnel Global Privacy Notice (this “Notice”) in compliance with applicable privacy laws, including the California Consumer Privacy Act (the “CCPA”) and the UK General Data Protection Regulation (collectively, the “Data Protection Laws”). <a href="https://sites.google.com/constantcontact.com/ctctemployeeresource/home" target="_blank">Click here</a> for a full copy of our General Personnel Privacy Notice.
Notice to Recruiters and Staffing Agencies:
Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.</div>

Upsell Consultant - Hybrid

<div class="content-intro">At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!</div>About the role
As the Senior HR Business Partner, you will serve as the primary strategic advisor to our Sales and Marketing leaders. Operating in a high-growth SaaS environment, you will translate business priorities into people strategies that accelerate performance, scale organizational design, and build high-performing teams. This role requires agility - someone who can balance high-level strategic alignment with hands-on operational execution. The HR Team is on-site in Waltham 1-2 days / week.&nbsp;
What You'll Do:
<ul>
<li>Business-Embedded HR Partnership: Build trusting relationships with leaders and proactively translate business priorities into people strategies, anticipate talent needs, navigate ambiguity with confidence, and guide executive decision-making.</li>
<li>Talent &amp; Leadership Advisory: Facilitate talent reviews, performance management, engagement planning, organizational design and workforce planning. Coach and challenge leaders to differentiate performance and build leadership capabilities.</li>
<li>Change Management: Guide leadership teams through growth, restructuring, and transitions, helping employees navigate change with clarity and minimal friction.</li>
<li>Complex Employee Matters: Lead assessment and resolution of sensitive employee and performance issues and coach leaders to share ownership. Partner with People Operations and consult Legal as needed. Own the recommendation and know when to make the call versus when to advise.</li>
<li>Compensation Partnership: Advise on compensation, talent planning, and Sales incentive structures that drive business results.</li>
<li>Data-Driven Problem Solving: Leverage workforce analytics, business metrics, and sentiment trends to proactively diagnose risks and deliver actionable solutions.</li>
<li>Cross-Functional People Team Alignment: Collaborate across Talent Acquisition, L&amp;D, Compensation, and People Ops to deliver integrated, scalable program rollouts.</li>
</ul>
What You'll Bring:
<ul>
<li>Bachelor’s Degree and 8+ years of progressive HR experience with significant HRBP tenure in high-growth tech/SaaS.</li>
<li>Proven history of building trust and driving alignment by coaching, influencing, and challenging senior leaders.</li>
<li>Strong business acumen with the ability to interpret complex people data to inform critical talent strategies.</li>
<li>A hands-on builder who can easily pivot from strategic planning to tactical execution.</li>
<li>Solid understanding of GTM structures, Sales compensation dynamics, and revenue-driving team performance a plus</li>
</ul><div class="content-pay-transparency"><div class="pay-input"><div class="description">The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. </div><div class="title">Pay Transparency - All Full Time Employees</div><div class="pay-range">$135,000&mdash;$150,000 USD</div></div></div><div class="content-conclusion">Why You’ll Love Us:
<ul>
<li>We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp;</li>
<li>Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.</li>
<li>You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.</li>
<li>A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family</li>
</ul>
At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.
Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.
Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands.
Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
At Constant Contact, we respect personnel privacy and are committed to protecting the personal information we obtain and maintain from both current, former, and prospective employees. We maintain this Personnel Global Privacy Notice (this “Notice”) in compliance with applicable privacy laws, including the California Consumer Privacy Act (the “CCPA”) and the UK General Data Protection Regulation (collectively, the “Data Protection Laws”). <a href="https://sites.google.com/constantcontact.com/ctctemployeeresource/home" target="_blank">Click here</a> for a full copy of our General Personnel Privacy Notice.
Notice to Recruiters and Staffing Agencies:
Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.</div>

Senior HR Business Partner, Sales & Marketing (Hybrid-Waltham, MA)

<div class="content-intro">At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!</div>A globally recognised and respected brand in the digital marketing space, Constant Contact offers powerful online marketing tools, contact management and sales functionality, and innovative AI capabilities to help businesses to attract and engage the right customers, close more deals and grow.
As an Inside Sales Consultant you will be responsible for converting inbound leads and free trial users to paying customers.
You will be energetic, driven, and passionate about empowering small businesses to grow. As an Inside Sales Consultant, you’ll be tasked with converting warm leads into loyal customers by actively listening, asking thoughtful questions, advising, and selling small businesses our best-in-class online marketing platform.
As an Inside Sales Consultant in the APAC region, you will work in an environment with the feel of a startup, but the stability of a global organisation. You will be converting warm leads into paying customers by coaching, advising, and selling businesses our best-in-class online marketing platforms.
This is a hybrid role reporting to our Brisbane office 3 days a week
Key Responsibilities
<ul>
<li>Work with free trial prospects in converting them into paying customers through a high volume of outbound calls</li>
<li>Inspire small business owners, entrepreneurs and marketers in the APAC region to grow their businesses with our continually evolving suite of digital marketing solutions</li>
<li>Conduct discovery calls and needs analysis to determine how to best help prospects based on their needs and marketing challenges</li>
<li>Close business with new customers on a daily basis.</li>
</ul>
Requirements
<ul>
<li>A minimum of 1 years’ experience as an SDR or Inside Sales Rep.</li>
<li>Motivated by a fast sales cycle.</li>
<li>A strong commercial drive and hunger to win new business.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Driven by KPIs and goals.</li>
<li>Passionate about helping small businesses succeed.&nbsp;</li>
<li>Exceptional and persuasive communication skills, both verbal and written.</li>
<li>Knowledge of Email Marketing platforms preferred.</li>
</ul><div class="content-conclusion">Why You’ll Love Us:
<ul>
<li>We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp;</li>
<li>Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.</li>
<li>You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.</li>
<li>A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family</li>
</ul>
At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.
Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.
Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands.
Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
At Constant Contact, we respect personnel privacy and are committed to protecting the personal information we obtain and maintain from both current, former, and prospective employees. We maintain this Personnel Global Privacy Notice (this “Notice”) in compliance with applicable privacy laws, including the California Consumer Privacy Act (the “CCPA”) and the UK General Data Protection Regulation (collectively, the “Data Protection Laws”). <a href="https://sites.google.com/constantcontact.com/ctctemployeeresource/home" target="_blank">Click here</a> for a full copy of our General Personnel Privacy Notice.
Notice to Recruiters and Staffing Agencies:
Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.</div>

Inside Sales Consultant - Australia

<div class="content-intro">At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!</div>We have an opening for a high-energy, detail-oriented Financial Analyst to join our Revenue organization with a primary focus on Deal Desk operations. In this role, you will be the strategic partner to our Sales team, helping to structure complex deals, optimize pricing strategies, and ensure all contracts align with our financial and legal guardrails.
You aren't just a "gatekeeper"; you are a deal architect. You will balance the need for aggressive growth with the necessity of maintaining healthy margins and scalable revenue practices.
&nbsp;
*This is a hybrid role with work from our Waltham, MA office on Mondays and Wednesdays weekly*
&nbsp;
What You'll Do:
<ul>
<li>Serve as the primary point of contact for the GTM team for deal structuring, pricing, and commercial terms.</li>
<li>Review and approve quotes and order forms, ensuring accuracy in pricing, discounts, and billing terms.</li>
<li>Develop and track Deal Desk KPIs (e.g., average discount rates, approval turnaround time, and deal velocity).</li>
<li>Assist in the tracking, reporting, and forecasting of operational KPIs and key business metrics, providing timely and accurate information to stakeholders.</li>
<li>Build and maintain financial models to evaluate deal profitability, Customer Lifetime Value (CLV), and Customer Acquisition Cost (CAC).</li>
<li>Analyze historical deal data to identify pricing trends and provide recommendations for optimizing "floor," "target," and "list" pricing.</li>
<li>Perform impact analysis on various discount structures to protect gross margins.</li>
<li>Own end to end reporting for International Revenue Initiatives.</li>
<li>Collaborate with the Director of Revenue Analytics to support various ad-hoc financial projects and analyses as needed.</li>
</ul>
Who You Are:
<ul>
<li>A highly collaborative and detail-oriented professional with 3+ years of experience in a Finance, Accounting, or similar analytical role.</li>
<li>Adept with revenue planning systems and possess strong foundational knowledge of profit and loss statements.</li>
<li>Experience building and managing financial models, with a focus on detailed variance analyses that drive actionable insights.</li>
<li>Proficient with Microsoft Excel and skilled in data analysis and financial modeling.</li>
<li>Familiar with Salesforce or similar CRM systems.</li>
<li>Excited about leveraging technology to drive efficiency and accuracy. You have the ability to use AI to build predictive models for revenue forecasting and are keen to explore and utilize new tools to enhance your work.</li>
</ul>
#LI-HK1 #LI-Hybrid<div class="content-pay-transparency"><div class="pay-input"><div class="description">The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. </div><div class="title">Pay Transparency - All Full Time Employees</div><div class="pay-range">$63,420&mdash;$79,275 USD</div></div></div><div class="content-conclusion">Why You’ll Love Us:
<ul>
<li>We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp;</li>
<li>Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.</li>
<li>You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.</li>
<li>A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family</li>
</ul>
At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.
Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.
Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands.
Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
At Constant Contact, we respect personnel privacy and are committed to protecting the personal information we obtain and maintain from both current, former, and prospective employees. We maintain this Personnel Global Privacy Notice (this “Notice”) in compliance with applicable privacy laws, including the California Consumer Privacy Act (the “CCPA”) and the UK General Data Protection Regulation (collectively, the “Data Protection Laws”). <a href="https://sites.google.com/constantcontact.com/ctctemployeeresource/home" target="_blank">Click here</a> for a full copy of our General Personnel Privacy Notice.
Notice to Recruiters and Staffing Agencies:
Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.</div>

Revenue Analyst - Sales

<div class="content-intro">At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!</div>Step into a role where strategy meets execution. At Constant Contact, we are looking for an Engineering Manager to anchor our Australian software development team. This isn’t just about oversight; it’s about impact. As a senior technical leader, you’ll be a true player/coach—mentoring our engineers, applying cutting-edge Domain-Driven Design, and staying connected to the complex technical challenges that drive our business.&nbsp;
You’ll be the bridge between our global strategy and local execution, working cross-functionally with product, sales, and marketing to deliver at speed. If you are a high-energy leader who thrives when balancing system stability with innovation, this is your opportunity to shape the future of our regional engineering success.
&nbsp;
**This is a hybrid position based out of our Brisbane, AUS office
What You’ll Do:
<ul>
<li>Drive Agile principles and a high performing team</li>
<li>Balance the demands of people management and technical delivery—successfully shifting between supporting team growth and complex technical troubleshooting as the business requires</li>
<li>Ensure the platform and the business as a whole retains its compliance and certifications</li>
<li>Oversee and manage improvements in system administration &amp; network engineering, software / system architecture, and the virtualisation &amp; database platforms</li>
<li>Oversee functional and technical specifications as required for project work in conjunction with BA/Scrum Master</li>
<li>Review and oversee the currency and maintenance of security systems (ISMS), code, policies &amp; processes</li>
<li>Manage the execution and reporting of periodic security, redundancy and DR test programs</li>
<li>Review and oversee the upgrading and maintenance of the company’s tech stack, dev infrastructure and QA environments</li>
<li>Apply initiative, integrity, domain knowledge, verbal agility, and diplomacy to achieve the business’ outcomes.</li>
<li>Mentor and grow passionate individuals who work well in strong teams</li>
<li>Provide high level strategic input across company as required</li>
<li>High level/complex support investigations, fixes as required.</li>
</ul>
Who You Are:
<ul>
<li>Minimum 3+ years’ experience leading development teams in a SaaS environment</li>
<li>A proven self-starter with an exceptional understanding of software development tools &amp; processes&nbsp;&nbsp;</li>
<li>Experience working in an agile team environment and holding the team accountable to milestones and outcomes</li>
<li>Strong written and verbal communication skills</li>
<li>Strong troubleshooting skills and creative problem-solving ability</li>
<li>Demonstrated ability to balance system stability, performance, and technical debt against fast-paced product roadmaps.</li>
<li>Demonstrated experience applying Domain-Driven Design (DDD) principles to design modular, scalable SaaS architectures with clear boundary lines and low cross-team coupling</li>
<li>Degree in Computer Science / Engineering (or related)</li>
<li>Strong fundamental skills working with cloud computing (AWS), networking and physical hardware</li>
<li>Good understanding of Information Security requirements and compliance (eg. ISO 27001 and SOC2) within a SaaS business.</li>
<li>Comfortable working across international teams</li>
</ul><div class="content-conclusion">Why You’ll Love Us:
<ul>
<li>We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp;</li>
<li>Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.</li>
<li>You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.</li>
<li>A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family</li>
</ul>
At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.
Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.
Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands.
Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
At Constant Contact, we respect personnel privacy and are committed to protecting the personal information we obtain and maintain from both current, former, and prospective employees. We maintain this Personnel Global Privacy Notice (this “Notice”) in compliance with applicable privacy laws, including the California Consumer Privacy Act (the “CCPA”) and the UK General Data Protection Regulation (collectively, the “Data Protection Laws”). <a href="https://sites.google.com/constantcontact.com/ctctemployeeresource/home" target="_blank">Click here</a> for a full copy of our General Personnel Privacy Notice.
Notice to Recruiters and Staffing Agencies:
Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.</div>

Engineering Manager - Australia

<div class="content-intro">At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!</div>As a Sales Development Representative (SDR), you’ll be the first point of contact in our sales cycle, responsible for inbound follow-up or outbound prospecting into partner ecosystems, identifying qualified business opportunities, and fueling the sales pipeline for our Indirect Sales team. You’ll prospect into multi-domain and franchise organizations, engaging decision-makers and influencers across various industries and geographies.
This role is ideal for a self-starter seeking a career in sales who thrives on cold outreach, consistently exceeds activity goals, and brings a blend of hustle, curiosity, and professionalism to every interaction.
What You'll Do:
Inbound Lead Engagement
<ul>
<li>Effectively and quickly respond to inbound inquiries and marketing-qualified leads (MQLs) via phone, email, and chat per Inbound SLAs.</li>
<li>Qualify leads based on customer fit, business needs, and buying signals. Utilize CTCT Sales Methodology for effective discovery and qualification.&nbsp;</li>
<li>Guide prospects through the early stages of their journey and deliver a positive first impression of Constant Contact.</li>
<li>Coordinate and schedule meetings with Account Executives (AEs) to advance qualified leads through the sales funnel, generating pipeline and revenue.</li>
<li>Maintain a high speed-to-lead response time, meeting team SLAs, and actively monitor lead queues and routing.</li>
</ul>
Outbound Prospecting &amp; Expansion
<ul>
<li>For Outbound SDRs - Make a minimum of 75 outbound calls per day (while maintaining an omnichannel approach) to target accounts, re-engagement lists, and dormant customers. Inbound SDRs make a minimum of 50 calls daily.&nbsp;</li>
<li>Clearly communicate the value of Constant Contact’s platform.</li>
<li>Overcome objections and build trust with prospects through consultative outreach.</li>
<li>Meet or exceed team SLAs for leads, greenfield, and day-to-day responsibilities. Have minimal or no Overdue steps daily.&nbsp;</li>
</ul>
Sales Operations &amp; Continuous Improvement
<ul>
<li>Maintain meticulous CRM documentation that enables successful handoff and accurate pipeline forecasting.</li>
<li>Leverage sales engagement platforms to optimize touch patterns, experiment with messaging, and increase conversion rates.</li>
<li>Collaborate cross-functionally with marketing, customer success, and sales to provide feedback and enhance pipeline quality.</li>
<li>Participate in weekly performance reviews with a growth mindset—identifying trends, diagnosing challenges, and proposing strategic improvements.</li>
</ul>
Who You Are:
<ul>
<li>1-2 years of SDR/BDR or relevant outbound sales experience in a SaaS or tech-driven environment.</li>
<li>Proven ability to generate and qualify leads through cold outreach.</li>
<li>Entrepreneurial mindset—you’re excited to build new playbooks and go after untapped opportunities.</li>
<li>Looking to kickstart a career in sales.</li>
<li>Strong communication and interpersonal skills; comfortable engaging with business owners and marketing teams.</li>
<li>Organized, self-motivated, and goal-oriented with a track record of hitting activity or meeting targets.</li>
<li>Experience with Salesforce and engagement platforms, such as Salesloft, Outreach, or Groove, is a plus.</li>
<li>Bonus: Familiarity with small business challenges and the digital marketing landscape.</li>
<li>This is a hybrid (40 hr a week) role, requiring a minimum of 3 days per week in our Waltham, MA, or Loveland, CO office.</li>
</ul><div class="content-pay-transparency"><div class="pay-input"><div class="description">The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. </div><div class="title">Pay Transparency - All Full Time Employees</div><div class="pay-range">$22.12&mdash;$23.56 USD</div></div></div><div class="content-conclusion">Why You’ll Love Us:
<ul>
<li>We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp;</li>
<li>Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.</li>
<li>You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.</li>
<li>A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family</li>
</ul>
At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.
Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.
Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands.
Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
At Constant Contact, we respect personnel privacy and are committed to protecting the personal information we obtain and maintain from both current, former, and prospective employees. We maintain this Personnel Global Privacy Notice (this “Notice”) in compliance with applicable privacy laws, including the California Consumer Privacy Act (the “CCPA”) and the UK General Data Protection Regulation (collectively, the “Data Protection Laws”). <a href="https://sites.google.com/constantcontact.com/ctctemployeeresource/home" target="_blank">Click here</a> for a full copy of our General Personnel Privacy Notice.
Notice to Recruiters and Staffing Agencies:
Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.</div>

Sales Development Representative (Hybrid - Waltham, MA / Fort Collins, CO)

<div class="content-intro">At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!</div>The Principal Product Designer is the most senior design role within the product organization, responsible for driving the strategy and execution of our most complex and highest-impact product initiatives. You will operate at the intersection of product vision, engineering constraints, and customer needs, solving ambiguous problems that shape the future of our platform. This role requires a leader who can define the&nbsp;design strategy for an entire product pillar and influence design decisions across multiple teams. Depending on your experience and organizational needs, you may operate as a strategic Individual Contributor (IC), focusing purely on high-leverage design and vision work, or take on the responsibility of managing and mentoring a small team of senior designers.
What You’ll Do:
<ul>
<li>Strategic Vision &amp; Ownership: Define the long-term UX vision and design strategy for a major product pillar, ensuring alignment with overall company objectives and anticipating future market and user needs.</li>
<li>Complex Problem Solving: Own the end-to-end design lifecycle for the most ambiguous and technically challenging product areas, delivering solutions that are scalable, accessible, and measurable.</li>
<li>Cross-Organizational Influence: Act as the highest-level design authority in your domain, influencing key stakeholders across Product, Engineering, Data Science, and Executive Leadership to gain consensus and drive decisions.</li>
<li>Design System Leadership: Serve as a core leader and major contributor to our Design System, identifying system gaps and actively developing new foundational patterns and design principles to elevate the consistency and quality of the entire product suite.</li>
<li>Research &amp; Data Synthesis: Partner with Research and Data teams to synthesize complex quantitative and qualitative data into clear, actionable design hypotheses and measure the impact of strategic design efforts.</li>
</ul>
Optional Leadership Track:
<ul>
<li>Team Development: If on the management track, you will be responsible for hiring, mentoring, and coaching a small, high-performing team of senior and staff-level product designers, fostering a culture of excellence and strategic impact.</li>
<li>Project Oversight: Provide high-level direction and strategic oversight for the projects executed by your direct reports, ensuring their work aligns with the overall product strategy and design system standards.</li>
</ul>
What You Are:
<ul>
<li>Experience &amp; Impact: 10+ years of progressive experience in Product Design, UX Design, or Interaction Design, with a proven track record of successfully launching complex products that deliver significant business results.</li>
<li>Strategic Depth: Demonstrated experience defining and driving the design strategy for an entire product vertical or platform, solving foundational problems that span multiple teams.</li>
<li>Portfolio Excellence: An outstanding portfolio showcasing mastery across the entire design process, with an emphasis on systemic thinking, data-informed strategy, and executive communication.</li>
<li>Technical Fluency: Deep understanding of modern software architecture, technical constraints, and front-end frameworks, enabling you to partner effectively with Staff and Principal Engineers.</li>
<li>Influence and Communication: Exceptional ability to articulate complex design concepts, strategies, and trade-offs to a non-design audience, including C-level executives.</li>
<li>Adaptability: Proven ability to thrive in ambiguous, fast-paced environments and confidently lead design efforts without heavy managerial oversight.</li>
<li>Leadership Flexibility (Manager Track Requirement): Candidates interested in the managerial track must have 3+ years of experience managing and developing designers with a focus on coaching senior talent.</li>
<li>Domain Focus: Deep expertise in designing integrated SaaS workflow tools and platforms built for business and consumer users, with a clear understanding of how design impacts conversion, adoption, and retention in a subscription model.</li>
<li>AI/Future-Forward Design: Familiarity with Generative AI tools and processes used to rapidly iterate on concepts and designs. Experience leveraging AI-driven analysis of customer feedback, research data, and usage patterns to expedite data-driven design decisions.</li>
</ul>
#LI-HK1 #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. </div><div class="title">Pay Transparency - All Full Time Employees</div><div class="pay-range">$135,256&mdash;$169,070 USD</div></div></div><div class="content-conclusion">Why You’ll Love Us:
<ul>
<li>We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp;</li>
<li>Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.</li>
<li>You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.</li>
<li>A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family</li>
</ul>
At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.
Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.
Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands.
Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
At Constant Contact, we respect personnel privacy and are committed to protecting the personal information we obtain and maintain from both current, former, and prospective employees. We maintain this Personnel Global Privacy Notice (this “Notice”) in compliance with applicable privacy laws, including the California Consumer Privacy Act (the “CCPA”) and the UK General Data Protection Regulation (collectively, the “Data Protection Laws”). <a href="https://sites.google.com/constantcontact.com/ctctemployeeresource/home" target="_blank">Click here</a> for a full copy of our General Personnel Privacy Notice.
Notice to Recruiters and Staffing Agencies:
Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.</div>

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