Dropbox is the one place to keep life organized and keep work moving. With more than 700 million registered users across 180 countries, we're on a mission to design a more enlightened way of working. Dropbox is headquartered in San Francisco, CA, and has offices around the world.

dropbox

<h2 class="p1">Role Description</h2>
<div>As a Principal Engineer at Dropbox, you will own company critical, loosely defined technical problems with multi year impact, operating at the intersection of technology, product, business strategy, and applied AI. You will define long term technical direction for customer facing experiences used by millions, identifying where AI meaningfully improves customer value and translating evolving business context and industry advances into durable, multi area strategies and roadmaps that shape how Dropbox builds, scales, and innovates, while remaining hands on in software development where it provides the greatest leverage.</div>
<div>&nbsp;</div>
<div>Your influence will span organizations, setting foundational architecture, driving execution standards, and aligning senior technical and product leaders across boundaries. You will lead the responsible introduction and adoption of AI across product capabilities and engineering workflows, bring clarity to the most complex decisions, institutionalize engineering excellence, and contribute directly through critical design, prototyping, and code reviews.</div>
<div>&nbsp;</div>
<div>In return, you will operate as a trusted technical partner to senior leadership, shape systems and platforms including AI powered foundations that define Dropbox’s future, and act as a company level technical strategist, advancing Dropbox’s mission to create a more enlightened way of working.</div>
<h2 class="p1">Responsibilities</h2>
<ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1">
<li>Own and drive technical outcomes across multiple teams and organizations, delivering company critical customer and business impact at scale.</li>
<li>Define long term technical strategy and partner with senior Product and Engineering leaders as the technical owner for the most important company objectives.</li>
<li>Tackle the most ambiguous and far reaching technical and product problems, shaping what the company builds as much as how it builds it.</li>
<li>Remain deeply hands on in software development, owning and implementing the most critical, complex, and foundational parts of the system where leverage is highest.</li>
<li>Influence and align roadmaps across organizations, resolving structural bottlenecks and changing how Dropbox builds and operates.</li>
<li>Architect and evolve foundational systems (this may involve both frontend and backend systems) and platforms that enable new product capabilities and operate reliably at the scale of hundreds of millions of users.</li>
<li>Model exceptional technical judgment and execution rigor, setting and sustaining high engineering standards across a distributed, virtual environment</li>
<li>Drive AI adoption both to increase productivity and to produce AI based features.</li>
</ul>
<h2 class="p1">Requirements</h2>
<ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1">
<li>Advanced degree in Computer Science or a related technical field involving substantial software development, or equivalent industry experience demonstrating deep technical mastery.</li>
<li>15+ years of experience designing, building, and evolving large scale software systems with sustained impact across multiple teams or organizations.</li>
<li>Demonstrated success operating at a Principal level, owning company critical technical problems and influencing long term technical direction.</li>
<li>Strong experience building consumer facing products at scale, with a deep understanding of user experience, performance, reliability, and operational excellence.</li>
<li>Broad and deep technical expertise across multiple domains, including several of frontend, mobile, search, databases, storage systems, concurrency, and distributed systems.</li>
<li>Practical experience applying modern ML, LLM based APIs, and agentic frameworks in production systems, with sound judgment around quality, cost, and risk.</li>
<li>Ability to communicate complex technical concepts clearly and persuasively to senior engineering, product, and executive audiences.</li>
</ul>
<h2>Preferred Qualifications</h2>
<ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1">
<li>Experience defining and scaling company wide platforms or architectural standards that are adopted across multiple organizations.</li>
<li>Proven track record of leading the introduction of new technologies such as AI or ML into core products or engineering workflows with durable impact.</li>
<li>Experience operating in highly distributed, virtual first engineering organizations at global scale.</li>
</ul>
<h2>Durable Skills</h2>
AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve:
<ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1">
<li>Awareness: Understand yourself and others.</li>
<li>Judgment: Evaluate information and make decisions in complex situations.</li>
<li>Adaptability: Learn, adjust, and stay effective through change.</li>
<li>Connection: Communicate, collaborate, and build trust.</li>
</ul>
To learn more about why these skills matter and what the data shows about thriving through change, read this <a class="attrlink" href="https://www.dropbox.jobs/en/our-blog/employee-stories/the-era-of-durable-skills-what-the-data-tells-us-about-thriving-in-change/" target="_blank" data-target-href="https://www.dropbox.jobs/en/our-blog/employee-stories/the-era-of-durable-skills-what-the-data-tells-us-about-thriving-in-change/">blog post</a> from our Chief People Officer, Melanie Rosenwasser.
<h2 data-usually-unique-id="044234883370604133046166">Compensation</h2><div class="content-pay-transparency"><div class="pay-input"><div class="title">US Zone 1</div><div class="pay-range">$284,800&mdash;$385,200 USD</div></div><div class="pay-input"><div class="title">US Zone 2</div><div class="pay-range">$256,300&mdash;$346,700 USD</div></div><div class="pay-input"><div class="title">US Zone 3</div><div class="pay-range">$227,800&mdash;$308,200 USD</div></div></div>

Principal Software Engineer

<h2 class="p1">Role Description</h2>
<div>As a Principal Engineer at Dropbox, you will own company critical, loosely defined technical problems with multi year impact, operating at the intersection of technology, product, business strategy, and applied AI. You will define long term technical direction for customer facing experiences used by millions, identifying where AI meaningfully improves customer value and translating evolving business context and industry advances into durable, multi area strategies and roadmaps that shape how Dropbox builds, scales, and innovates, while remaining hands on in software development where it provides the greatest leverage.</div>
<div>&nbsp;</div>
<div>Your influence will span organizations, setting foundational architecture, driving execution standards, and aligning senior technical and product leaders across boundaries. You will lead the responsible introduction and adoption of AI across product capabilities and engineering workflows, bring clarity to the most complex decisions, institutionalize engineering excellence, and contribute directly through critical design, prototyping, and code reviews.</div>
<div>&nbsp;</div>
<div>In return, you will operate as a trusted technical partner to senior leadership, shape systems and platforms including AI powered foundations that define Dropbox’s future, and act as a company level technical strategist, advancing Dropbox’s mission to create a more enlightened way of working.</div>
<h2 class="p1">Responsibilities</h2>
<ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1">
<li>Own and drive technical outcomes across multiple teams and organizations, delivering company critical customer and business impact at scale.</li>
<li>Define long term technical strategy and partner with senior Product and Engineering leaders as the technical owner for the most important company objectives.</li>
<li>Tackle the most ambiguous and far reaching technical and product problems, shaping what the company builds as much as how it builds it.</li>
<li>Remain deeply hands on in software development, owning and implementing the most critical, complex, and foundational parts of the system where leverage is highest.</li>
<li>Influence and align roadmaps across organizations, resolving structural bottlenecks and changing how Dropbox builds and operates.</li>
<li>Architect and evolve foundational systems (this may involve both frontend and backend systems) and platforms that enable new product capabilities and operate reliably at the scale of hundreds of millions of users.</li>
<li>Model exceptional technical judgment and execution rigor, setting and sustaining high engineering standards across a distributed, virtual environment</li>
<li>Drive AI adoption both to increase productivity and to produce AI based features.</li>
</ul>
<h2 class="p1">Requirements</h2>
<ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1">
<li>Advanced degree in Computer Science or a related technical field involving substantial software development, or equivalent industry experience demonstrating deep technical mastery.</li>
<li>15+ years of experience designing, building, and evolving large scale software systems with sustained impact across multiple teams or organizations.</li>
<li>Demonstrated success operating at a Principal level, owning company critical technical problems and influencing long term technical direction.</li>
<li>Strong experience building consumer facing products at scale, with a deep understanding of user experience, performance, reliability, and operational excellence.</li>
<li>Broad and deep technical expertise across multiple domains, including several of frontend, mobile, search, databases, storage systems, concurrency, and distributed systems.</li>
<li>Practical experience applying modern ML, LLM based APIs, and agentic frameworks in production systems, with sound judgment around quality, cost, and risk.</li>
<li>Ability to communicate complex technical concepts clearly and persuasively to senior engineering, product, and executive audiences.</li>
</ul>
<h2>Preferred Qualifications</h2>
<ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1">
<li>Experience defining and scaling company wide platforms or architectural standards that are adopted across multiple organizations.</li>
<li>Proven track record of leading the introduction of new technologies such as AI or ML into core products or engineering workflows with durable impact.</li>
<li>Experience operating in highly distributed, virtual first engineering organizations at global scale.</li>
</ul>
<h2>Durable Skills</h2>
AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve:
<ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1">
<li>Awareness: Understand yourself and others.</li>
<li>Judgment: Evaluate information and make decisions in complex situations.</li>
<li>Adaptability: Learn, adjust, and stay effective through change.</li>
<li>Connection: Communicate, collaborate, and build trust.</li>
</ul>
To learn more about why these skills matter and what the data shows about thriving through change, read this <a class="attrlink" href="https://www.dropbox.jobs/en/our-blog/employee-stories/the-era-of-durable-skills-what-the-data-tells-us-about-thriving-in-change/" target="_blank" data-target-href="https://www.dropbox.jobs/en/our-blog/employee-stories/the-era-of-durable-skills-what-the-data-tells-us-about-thriving-in-change/">blog post</a> from our Chief People Officer, Melanie Rosenwasser.
<h2 data-usually-unique-id="044234883370604133046166">Compensation</h2>

Integrated Campaign Strategist

<h2 class="p1">Role Description</h2>
Dropbox is hiring an Integrated Campaign Strategist to architect and orchestrate marketing campaigns for priority product launches and evergreen marketing motions. This role turns business priorities, audience insight, and product positioning into a clear campaign strategy that defines the audience, narrative, journey, channel roles, activation sequence, and measurement plan.
You will be the steward of how these campaigns show up in market across owned, earned, and paid channels. Working across Product Marketing, Brand and Creative, Comms, Web, Lifecycle, Paid Media, Content, Events, Marketing Operations, Analytics, and Sales, you will align teams around one integrated plan, connect individual activations into a coherent enterprise buyer experience, and guide the campaign from brief through launch, optimization, and learning.
This is a senior individual contributor role for a strategist who can lead through influence, make tradeoffs in ambiguity, and balance strong market storytelling with measurable business impact. You will help Dropbox bring important product stories to enterprise audiences with greater consistency, relevance, and effectiveness.
<h2 class="p1">Responsibilities</h2>
<ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1">
<li>Campaign strategy architecture: Translate mid-market and enterprise business goals, product positioning, audience insight, and market context into integrated campaign strategies for key launches and evergreen motions, including objectives, audience, narrative, journey, channel roles, phasing, and measurement.</li>
<li>Cross channel orchestration: Build and manage the integrated activation plan across owned, earned, and paid channels so that web, lifecycle, content, social, communications, events, partner, and media programs work as one connected campaign rather than separate channel plans.</li>
<li>In-market stewardship: Own the campaign through launch and sustainment, protecting the strategic throughline while ensuring creative, messaging, timing, and audience experience remain coherent across touchpoints and regions.</li>
<li>Cross-functional leadership: Establish the brief, operating rhythm, decision rights, milestones, dependencies, and readiness criteria that align Product Marketing, Brand and Creative, Communications, channel owners, Marketing Operations, Marketing Data Science, regional partners, and Sales.</li>
<li>Audience and journey design: Define target audiences and buying groups, map the role of each touchpoint across the customer journey, and ensure campaign experiences respond to buyer needs, market moments, and stages of consideration.</li>
<li>Performance and optimization: Partner with Marketing Data Science and channel owners to define full funnel success measures, synthesize owned, earned, and paid signals, identify what is driving or limiting performance, and recommend changes to audience, narrative, creative, sequencing, or channel mix.</li>
<li>Portfolio learning and scale: Capture campaign insights, codify reusable plays, distinguish enduring strategy from launch specific execution, and apply learning across the enterprise campaign portfolio to improve future launches and evergreen motions.</li>
</ul>
<h2 class="p1">Requirements</h2>
<ul>
<li>8+ years B2B marketing experience in integrated campaigns, enterprise marketing, product marketing activation, brand to demand, or a related discipline, ideally in SaaS or technology.</li>
<li>Direct experience building out campaign strategy and accountable to the outcome (pipeline generation, revenue generation).</li>
<li>Demonstrated ownership of complex integrated campaigns from strategy and brief through activation, optimization, and post campaign learning.</li>
<li>Strong campaign architecture skills, including audience definition, narrative development, buyer journey design, channel planning, phasing, and measurement.</li>
<li>Experience orchestrating owned, earned, and paid programs and understanding the distinct role each plays in building awareness, consideration, demand, and customer growth.</li>
<li>Ability to translate product positioning and enterprise customer insight into a cohesive market story and connected audience experience across multiple teams and touchpoints.</li>
<li>Strong cross functional leadership and program judgment, including the ability to establish decision rights, navigate competing priorities, resolve dependencies, and influence without direct authority.</li>
<li>Analytical fluency and experience using campaign, brand, engagement, and revenue signals to evaluate performance, communicate impact, and make optimization decisions.</li>
</ul>
<h2>Preferred Qualifications</h2>
<ul>
<li>Experience leading enterprise product launch campaigns and building evergreen motions for a multi product B2B portfolio.</li>
<li>Experience partnering closely with Corporate Communications, analyst relations, customer advocacy, or social teams to connect earned programs with owned and paid activation.</li>
<li>Experience marketing to complex enterprise buying groups across industries, company sizes, regions, or stages of maturity.</li>
<li>Familiarity with marketing automation, CRM, media, intent, experimentation, and attribution platforms used to activate and measure integrated campaigns.</li>
<li>Experience using AI to accelerate research, briefing, content variation, synthesis, or analysis while retaining human ownership of strategy, judgment, and brand decisions.</li>
</ul>
<h2>Durable Skills</h2>
AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve:
<ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1">
<li>Awareness: Understand yourself and others.</li>
<li>Judgment: Evaluate information and make decisions in complex situations.</li>
<li>Adaptability: Learn, adjust, and stay effective through change.</li>
<li>Connection: Communicate, collaborate, and build trust.</li>
</ul>
To learn more about why these skills matter and what the data shows about thriving through change, read this&nbsp;<a class="attrlink" href="https://www.dropbox.jobs/en/our-blog/employee-stories/the-era-of-durable-skills-what-the-data-tells-us-about-thriving-in-change/" target="_blank" data-target-href="https://www.dropbox.jobs/en/our-blog/employee-stories/the-era-of-durable-skills-what-the-data-tells-us-about-thriving-in-change/">blog post</a> from our Chief People Officer, Melanie Rosenwasser.
<h2 data-usually-unique-id="044234883370604133046166">Compensation</h2><div class="content-pay-transparency"><div class="pay-input"><div class="title">Canada Pay Range</div><div class="pay-range">$130,500&mdash;$176,500 CAD</div></div></div>

<h2 class="p1">Role Description</h2>
As the&nbsp;Senior Manager of Lifecycle Marketing, you will own Dropbox’s lifecycle marketing strategy across onboarding, engagement, retention, monetization, expansion, cross-sell, and re-engagement. You will lead a team of lifecycle marketers and build a portfolio of programs that help customers discover value, expand their use of Dropbox, and deepen their relationship with our products over time.
This is a senior people leadership role with direct accountability for business outcomes. You will set the lifecycle strategy and roadmap, determine where the team should invest, establish how programs are prioritized and measured, and stay close enough to the work to raise the quality of execution and unblock the highest-priority initiatives.
You will work closely with Product Growth, Product, Product Marketing, Data Science, Marketing Operations, and other marketing teams. Lifecycle Marketing will own customer communication strategy, channel planning, lifecycle program design, and marketing execution.
The opportunity is broader than running an email program. Dropbox has a large global customer base, multiple products, and both product-led and sales-assisted customer motions. The Head of Lifecycle Marketing will define how those pieces connect across the customer lifecycle and build the operating model needed to move from individual campaigns toward scalable growth programs.
<h2 class="p1">Responsibilities</h2>
<ul>
<li>Own Dropbox’s lifecycle marketing strategy and roadmap across onboarding, engagement, retention, monetization, expansion, and multi-product adoption.</li>
<li>Lead, coach, and develop a team of lifecycle marketers, with clear goals, operating rhythms, and accountability for business outcomes.</li>
<li>Build and manage a portfolio of lifecycle programs using customer behavior, product usage, segmentation, triggers, and personalization to improve adoption, retention, and revenue.</li>
<li>Partner with Product Growth, Product Marketing, Data Science, Marketing Operations, and other cross-functional teams to connect lifecycle communications with activation, in-product discovery, monetization, and expansion while maintaining clear ownership across teams.</li>
<li>Establish a strong experimentation and measurement approach, using controlled tests, holdouts, cohort analysis, customer behavior, and revenue to determine what creates incremental impact.</li>
<li>Build the operating model for lifecycle marketing, including prioritization, planning, governance, and the technical and data capabilities required to execute reliably at scale.</li>
</ul>
<h2 class="p1">Requirements</h2>
<ul>
<li>10+ years of experience across lifecycle marketing, CRM, retention, growth marketing, customer engagement, or closely related disciplines, ideally in a SaaS, subscription, or product-led business.</li>
<li><span class="thread-211275304539761470622662 attrcomment attrcommentfirst thread-211275304539761470622662-first author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zq4z86z6f62z66zz65zz65zz72zz90zfz84z5z74zcgz79zz79zxfz122zz90z6z67zz74zz88zd">Significant people-management experience, with a track record of hiring, coaching, and leading high-performing teams.</li>
<li>Demonstrated experience setting lifecycle strategy and translating it into programs that improve customer adoption, retention, monetization, expansion, or revenue.</li>
<li>Deep experience with customer segmentation, behavioral triggers, personalization, experimentation, and marketing automation.</li>
<li>Strong technical fluency across CRM and lifecycle systems, customer data, campaign orchestration, measurement, deliverability, and related operational requirements.</li>
<li>Strong business judgment and experience working across Product, Product Growth, Data Science, Marketing Operations, Engineering, and Product Marketing to turn complex inputs into clear priorities and decisions.</li>
</ul>
<h2>Preferred Qualifications</h2>
<ul>
<li>Experience leading lifecycle marketing in a product-led growth business with both self-serve and sales-assisted motions.</li>
<li>Experience building expansion, cross-sell, or multi-product programs across a broad existing customer base.</li>
<li>Experience with Iterable or comparable enterprise lifecycle and marketing automation platforms.</li>
</ul>
<div>
<h2>Durable Skills</h2>
</div>
AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve:
<ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1">
<li>Awareness: Understand yourself and others.</li>
<li>Judgment: Evaluate information and make decisions in complex situations.</li>
<li>Adaptability: Learn, adjust, and stay effective through change.</li>
<li>Connection: Communicate, collaborate, and build trust.</li>
</ul>
To learn more about why these skills matter and what the data shows about thriving through change, read this&nbsp;<a class="attrlink" href="https://www.dropbox.jobs/en/our-blog/employee-stories/the-era-of-durable-skills-what-the-data-tells-us-about-thriving-in-change/" target="_blank" data-target-href="https://www.dropbox.jobs/en/our-blog/employee-stories/the-era-of-durable-skills-what-the-data-tells-us-about-thriving-in-change/">blog post</a> from our Chief People Officer, Melanie Rosenwasser.
<h2>Compensation</h2>

Senior Manager, Lifecycle Marketing

<h2 class="p1">Role Description</h2>
As the Senior Manager of Lifecycle Marketing, you will own Dropbox’s lifecycle marketing strategy across onboarding, engagement, retention, monetization, expansion, cross-sell, and re-engagement. You will lead a team of lifecycle marketers and build a portfolio of programs that help customers discover value, expand their use of Dropbox, and deepen their relationship with our products over time.
This is a senior people leadership role with direct accountability for business outcomes. You will set the lifecycle strategy and roadmap, determine where the team should invest, establish how programs are prioritized and measured, and stay close enough to the work to raise the quality of execution and unblock the highest-priority initiatives.
You will work closely with Product Growth, Product, Product Marketing, Data Science, Marketing Operations, and other marketing teams. Lifecycle Marketing will own customer communication strategy, channel planning, lifecycle program design, and marketing execution.
The opportunity is broader than running an email program. Dropbox has a large global customer base, multiple products, and both product-led and sales-assisted customer motions. The Head of Lifecycle Marketing will define how those pieces connect across the customer lifecycle and build the operating model needed to move from individual campaigns toward scalable growth programs.
<h2 class="p1">Responsibilities</h2>
<ul>
<li>Own Dropbox’s lifecycle marketing strategy and roadmap across onboarding, engagement, retention, monetization, expansion, and multi-product adoption.</li>
<li>Lead, coach, and develop a team of lifecycle marketers, with clear goals, operating rhythms, and accountability for business outcomes.</li>
<li>Build and manage a portfolio of lifecycle programs using customer behavior, product usage, segmentation, triggers, and personalization to improve adoption, retention, and revenue.</li>
<li>Partner with Product Growth, Product Marketing, Data Science, Marketing Operations, and other cross-functional teams to connect lifecycle communications with activation, in-product discovery, monetization, and expansion while maintaining clear ownership across teams.</li>
<li>Establish a strong experimentation and measurement approach, using controlled tests, holdouts, cohort analysis, customer behavior, and revenue to determine what creates incremental impact.</li>
<li>Build the operating model for lifecycle marketing, including prioritization, planning, governance, and the technical and data capabilities required to execute reliably at scale.</li>
</ul>
<h2 class="p1">Requirements</h2>
<ul>
<li>10+ years of experience across lifecycle marketing, CRM, retention, growth marketing, customer engagement, or closely related disciplines, ideally in a SaaS, subscription, or product-led business.</li>
<li><span class="thread-211275304539761470622662 attrcomment attrcommentfirst thread-211275304539761470622662-first author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zq4z86z6f62z66zz65zz65zz72zz90zfz84z5z74zcgz79zz79zxfz122zz90z6z67zz74zz88zd">Significant people-management experience, with a track record of hiring, coaching, and leading high-performing teams.</li>
<li>Demonstrated experience setting lifecycle strategy and translating it into programs that improve customer adoption, retention, monetization, expansion, or revenue.</li>
<li>Deep experience with customer segmentation, behavioral triggers, personalization, experimentation, and marketing automation.</li>
<li>Strong technical fluency across CRM and lifecycle systems, customer data, campaign orchestration, measurement, deliverability, and related operational requirements.</li>
<li>Strong business judgment and experience working across Product, Product Growth, Data Science, Marketing Operations, Engineering, and Product Marketing to turn complex inputs into clear priorities and decisions.</li>
</ul>
<h2>Preferred Qualifications</h2>
<ul>
<li>Experience leading lifecycle marketing in a product-led growth business with both self-serve and sales-assisted motions.</li>
<li>Experience building expansion, cross-sell, or multi-product programs across a broad existing customer base.</li>
<li>Experience with Iterable or comparable enterprise lifecycle and marketing automation platforms.</li>
</ul>
<h2>Durable Skills</h2>
AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve:
<ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1">
<li>Awareness: Understand yourself and others.</li>
<li>Judgment: Evaluate information and make decisions in complex situations.</li>
<li>Adaptability: Learn, adjust, and stay effective through change.</li>
<li>Connection: Communicate, collaborate, and build trust.</li>
</ul>
To learn more about why these skills matter and what the data shows about thriving through change, read this&nbsp;<a class="attrlink" href="https://www.dropbox.jobs/en/our-blog/employee-stories/the-era-of-durable-skills-what-the-data-tells-us-about-thriving-in-change/" target="_blank" data-target-href="https://www.dropbox.jobs/en/our-blog/employee-stories/the-era-of-durable-skills-what-the-data-tells-us-about-thriving-in-change/">blog post</a> from our Chief People Officer, Melanie Rosenwasser.
<h2 data-usually-unique-id="044234883370604133046166">Compensation</h2><div class="content-pay-transparency"><div class="pay-input"><div class="description">US Zone 1
This role is not available in Zone 1</div><div class="title">US Zone 2</div><div class="pay-range">$181,500&mdash;$245,500 USD</div></div><div class="pay-input"><div class="title">US Zone 3</div><div class="pay-range">$161,300&mdash;$218,300 USD</div></div></div>

<h2 class="p1">Role Description</h2>
As a Learning Experience Designer within Dropbox’s Customer Advocacy organization, you will create engaging, accessible, and effective learning experiences that help customers and administrators understand Dropbox products, complete key tasks, and achieve their goals.
You will design and maintain customer education across Dropbox Learn, product-launch education, learning paths, multimedia tutorials, and other self-service learning experiences. Working closely with cross-functional partners, you will translate complex product capabilities and customer needs into clear, actionable instruction.
You’ll combine instructional design principles, digital content production, and responsible AI-assisted workflows to develop scalable learning experiences. Your work will contribute to helping customers become more confident and successful with Dropbox products while improving the consistency, quality, and accessibility of customer education.
<h2 class="p1">Responsibilities</h2>
<ul>
<li>
Design, develop, publish, and maintain engaging, accessible, and accurate customer learning experiences across Dropbox products and education platforms.
</li>
<li>
Create and update web-based training, learning paths, product-launch education, tutorials, multimedia content, and other instructional resources.
</li>
<li>
Translate complex product workflows and customer needs into clear, task-oriented instruction with logical sequencing and actionable next steps.
</li>
<li>
Author, publish, and maintain learning content using Contentful and related content-management and learning-delivery platforms, including quality assurance and localization preparation.
</li>
<li>
Collaborate with Product, Product Marketing, Customer Advocacy, Support, subject-matter experts, and program managers to deliver education aligned with customer and business needs.
</li>
<li>
Responsibly leverage AI tools to support content drafting, storyboarding, synthesis, analysis, and production efficiency while validating outputs for accuracy, accessibility, instructional quality, and customer relevance.
</li>
<li>
Support continuous improvement of learning experiences through reusable templates, documented processes, customer feedback, performance insights, and content-quality standards.
</li>
</ul>
<h2 class="p1">Requirements</h2>
<ul>
<li>
Experience creating or maintaining customer-facing learning, instructional, technical, enablement, or product education content.
</li>
<li>
Ability to translate complex product concepts and workflows into clear, structured, task-oriented instruction.
</li>
<li>
Experience using content-authoring, learning-management, or publishing platforms.
</li>
<li>
Ability to collaborate effectively with subject-matter experts and cross-functional stakeholders to develop and refine instructional content.
</li>
<li>
Understanding of instructional quality principles, including accuracy, accessibility, consistency, and learner usability.
</li>
<li>
Strong organizational skills and the ability to manage multiple content deliverables, incorporate feedback, and meet deadlines.
</li>
<li>
Ability to learn and responsibly use AI-assisted tools to improve productivity while maintaining accountability for content quality and accuracy.
</li>
</ul>
<h2>Preferred Qualifications</h2>
<ul>
<li>
Experience developing web-based training, interactive learning, quick-start guides, video tutorials, or progressive learning paths.
</li>
<li>
Familiarity with Contentful, Articulate, Wistia, or comparable content and learning-production tools.
</li>
<li>
Experience supporting product launches, localization, or customer self-service education programs.
</li>
<li>
Experience using learning analytics, customer feedback, or content-performance data to inform improvements.
</li>
<li>
Experience collaborating with distributed teams in a technology or SaaS environment.
</li>
</ul>
<h2>Durable Skills</h2>
AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve:
<ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1">
<li>Awareness: Understand yourself and others.</li>
<li>Judgment: Evaluate information and make decisions in complex situations.</li>
<li>Adaptability: Learn, adjust, and stay effective through change.</li>
<li>Connection: Communicate, collaborate, and build trust.</li>
</ul>
To learn more about why these skills matter and what the data shows about thriving through change, read this&nbsp;<a class="attrlink" href="https://www.dropbox.jobs/en/our-blog/employee-stories/the-era-of-durable-skills-what-the-data-tells-us-about-thriving-in-change/" target="_blank" data-target-href="https://www.dropbox.jobs/en/our-blog/employee-stories/the-era-of-durable-skills-what-the-data-tells-us-about-thriving-in-change/">blog post</a> from our Chief People Officer, Melanie Rosenwasser.
<h2 data-usually-unique-id="044234883370604133046166">Compensation</h2><div class="content-pay-transparency"><div class="pay-input"><div class="title">Ireland Pay Range</div><div class="pay-range">€37.800&mdash;€51.200 EUR</div></div></div>

Learning Experience Designer

<h2 class="p1">Role Description</h2>
The Dropbox Sales and Channel team helps organisations transform how they work through technology. We partner with customers to understand their business challenges and develop solutions that deliver practical, measurable value.
As a Solutions Consultant, you’ll combine technical depth with commercial judgement to help customers evaluate and adopt Dropbox products. With our work on DBX Platform, this role places particular emphasis on hands-on API experience, integrations and technical solution design.
You’ll work directly with customer technical teams to understand their environments, design connected workflows and validate solutions through demonstrations, pilots and proofs of concept. You’ll bring experience working with APIs and scripting languages, alongside the ability to explain technical decisions and business value to stakeholders ranging from developers and IT teams to senior executives.
Working across Direct Sales and Channel, you’ll support the full sales cycle—from discovery and technical validation through to deployment planning and handover. You’ll help shape customer solutions, influence product development through customer feedback and deepen your expertise across Dropbox’s products and platform capabilities.
<h2 class="p1">Responsibilities</h2>
<ul>
<li>
<div>Partner with Direct Sales and Channel teams to translate customer business and technical requirements into secure, practical solutions using Dropbox products, add-ons and third-party integrations.</div>
</li>
<li>
<div>Lead technical discovery, demonstrations, pilots and proofs of concept, working directly with customer technical teams to establish success criteria, test feasibility and resolve technical challenges.</div>
</li>
<li>
<div>Design, build and validate API-based integrations and tailored workflows that address customer requirements and demonstrate the value of Dropbox products including DBX Platform.</div>
</li>
<li>
<div>Deliver technical enablement and training to Sales Representatives, Account Managers and service delivery and channel partners.</div>
</li>
<li>
<div>Ensure effective handover to Customer Success and Channel teams, documenting the proposed solution, technical dependencies, customer expectations and deployment considerations.</div>
</li>
<li>
<div>Bring customer feedback and integration requirements to Dropbox Product teams and leadership to inform product improvements and priorities.</div>
</li>
<li>
<div>Travel to customer sites, conferences and other relevant events as required.</div>
</li>
</ul>
<h2 class="p1">Requirements</h2>
<ul>
<li>
<div>6+ years of experience as a Sales Engineer, Solutions Consultant, Professional Services Solutions Consultant or in a comparable customer-facing technical role.</div>
</li>
<li>
<div>Demonstrable hands-on experience using REST APIs and at least one programming or scripting language to build, test and troubleshoot integrations. Ability to explain authentication, data flows, technical decisions and your personal contribution to delivered solutions.</div>
</li>
<li>
<div>Strong technical expertise in SaaS applications and integrations across cloud-hosted and on-premises environments, including collaboration or productivity technologies.</div>
</li>
<li>
<div>Experience implementing large-scale IT projects, SaaS solutions or enterprise deployments, translating customer requirements into workable technical solutions.</div>
</li>
<li>
<div>Strong written and verbal communication skills, with experience explaining technical concepts, business value and trade-offs to technical teams, executives and other key stakeholders.</div>
</li>
<li>
<div>Deep understanding of identity management and authentication, including experience integrating with technologies such as Okta, Azure AD, Active Directory and SAML 2.0.</div>
</li>
<li>
<div>Solid understanding of security and networking technologies, including CASBs, SIEMs and/or DLPs, and their implications for enterprise SaaS adoption and integrations.</div>
</li>
</ul>
<h2>Preferred Qualifications</h2>
<div>
<ul>
<li>Experience supporting API-led SaaS platforms, data platforms, cloud infrastructure or cloud storage solutions, including object storage such as Amazon S3.</li>
<li>Experience addressing customer use cases in media and entertainment, AI or security.</li>
<li>Understanding of workplace transformation trends and their implications for enterprise workflows, collaboration and technology adoption.</li>
</ul>
</div>
<div>
<div>
<h2>Durable Skills</h2>
</div>
</div>
AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve:
<ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1">
<li>Awareness: Understand yourself and others.</li>
<li>Judgment: Evaluate information and make decisions in complex situations.</li>
<li>Adaptability: Learn, adjust, and stay effective through change.</li>
<li>Connection: Communicate, collaborate, and build trust.</li>
</ul>
To learn more about why these skills matter and what the data shows about thriving through change, read this&nbsp;<a class="attrlink" href="https://www.dropbox.jobs/en/our-blog/employee-stories/the-era-of-durable-skills-what-the-data-tells-us-about-thriving-in-change/" target="_blank" data-target-href="https://www.dropbox.jobs/en/our-blog/employee-stories/the-era-of-durable-skills-what-the-data-tells-us-about-thriving-in-change/">blog post</a> from our Chief People Officer, Melanie Rosenwasser.
<h2>Compensation</h2>

Senior Technical Solutions Specialist

<h2 class="p1">Role Description</h2>
As the Executive Business Partner to Dropbox’s Chief Business Officer, you’ll create leverage through exceptional executive administration, judgment, and follow-through. You’ll own the details that help him and his team operate at its best: a strategic calendar, seamless travel, useful meetings, clear preparation, accurate communications, and thoughtful coordination across the Chief Business Officer’s team and the broader Dropbox leadership system.
This is a high-impact executive administration role in a fast-moving and evolving business. You’ll work closely with the CBO, his Chief of Staff, the Office of the CBO team, other executive admins, Chiefs of Staff, business partners, and senior cross-functional leaders. You’ll often need to make decisions with incomplete information, surface risks early, and keep work moving without creating unnecessary noise or rework.
This is an exceptional administration role where you’ll bring judgment and a point of view, but your primary responsibility is to make the executive and the operating system work better through accurate, proactive, collaborative execution. You’ll first learn the existing system, build trust, and develop pattern recognition — then you’ll bring best practices and your expertise to help reshape systems and make them work even better.
If you’re highly organized, calm under pressure, direct in your communication, persistent about follow through, and energized by making complex executive work feel simple, then this role is for you.
<h2 class="p1">Responsibilities</h2>
<ul>
<li>Own a complex calendar as a strategic operating tool, balancing executive priorities, customer and revenue commitments, leadership forums, preparation time, focus time, travel, and personal commitments</li>
<li>Support meeting prep by ensuring the right attendees, context, agendas, pre-reads, links, decision points, and follow-up actions are in place</li>
<li>Coordinate domestic and international travel end-to-end, including itineraries, ground transportation, hotel and meeting logistics, time-zone planning, contingency plans, and preparation or recovery time</li>
<li>Partner with the CBO’s Chief of Staff to maintain shared visibility into priorities, risks, requests, decisions, and follow-ups</li>
<li>Collaborate with other executive admins, Chiefs of Staff, business partners, and cross-functional leaders to resolve scheduling and operating needs without creating parallel processes or confusion</li>
<li>Support communication by tracking drafts, deadlines, approvals, distribution lists, links, and follow-through, ensuring that important messages are accurate and do not stall</li>
<li>Plan and execute executive meetings, offsites, and leadership events with strong attention to detail and a crisp focus on attendee experience, budget, and contingency planning</li>
<li>Maintain accurate administrative systems, including expenses, contacts, recurring meeting structures, action-item tracking, and relevant executive reference materials</li>
<li>Surface risks early, make recommendations, and own issues through resolution rather than simply completing the first task requested</li>
</ul>
<h2 class="p1">Requirements</h2>
<ul>
<li>8+ years of experience supporting a senior executive, preferably a C-level executive or equivalent leader in a complex, fast-moving organization</li>
<li>Expertise managing a highly complex executive calendar across multiple time zones, competing priorities, recurring leadership forums, customer commitments, and protected personal or focus time</li>
<li>Experience planning complex domestic and international travel, including contingency planning and coordination across multiple travelers, hosts, vendors, and time zones</li>
<li>Strong written and verbal communication skills, including the ability to communicate directly, concisely, and appropriately with senior leaders and cross-functional partners</li>
<li>Experience working with and/or for a senior Chief of Staff in tight, trusted partnership on systems- and process-based approaches to make order out of competing priorities</li>
<li>Proven ability to prioritize independently, make sound decisions with incomplete information, and escalate risks early with a recommendation</li>
<li>Demonstrated track record of accurate, detail-oriented execution across scheduling, events, communications, expenses, and follow-through</li>
<li>Experience working as part of an admin community and collaborating across executive offices rather than operating as an isolated support partner</li>
<li>Comfort working in a high-change environment where priorities shift quickly and the person must continuously re-plan without losing important details</li>
<li>High competency with workplace systems, including Slack, Gmail, Concur, Navan, Google Docs (and of course Dropbox!), as well as AI tooling for efficiency through human-machine partnership</li>
<li>Ability to work primarily on Eastern Time, with flexibility for occasional EMEA and APJ commitments and executive travel</li>
</ul>
<h2>Preferred Qualifications</h2>
<ul>
<li>Experience supporting a Chief Business Officer, Chief Revenue Officer, Chief Marketing Officer, or another executive responsible for a broad, customer-facing organization</li>
<li>Experience working in technology, SaaS, or another business with complex customer, revenue, and cross-functional operating rhythms</li>
<li>Experience supporting executive customer engagements, leadership offsites, board-related preparation, or S-team-level events</li>
<li>Experience using AI responsibly to improve administrative workflows while personally validating accuracy, privacy, judgment, and final outputs</li>
<li>Project or program management experience that complements, but does not replace, strong executive administration fundamentals</li>
</ul>
<h2>Durable Skills</h2>
AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve:
<ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1">
<li>Awareness: Understand yourself and others.</li>
<li>Judgment: Evaluate information and make decisions in complex situations.</li>
<li>Adaptability: Learn, adjust, and stay effective through change.</li>
<li>Connection: Communicate, collaborate, and build trust.</li>
</ul>
To learn more about why these skills matter and what the data shows about thriving through change, read this&nbsp;<a class="attrlink" href="https://www.dropbox.jobs/en/our-blog/employee-stories/the-era-of-durable-skills-what-the-data-tells-us-about-thriving-in-change/" target="_blank" data-target-href="https://www.dropbox.jobs/en/our-blog/employee-stories/the-era-of-durable-skills-what-the-data-tells-us-about-thriving-in-change/">blog post</a> from our Chief People Officer, Melanie Rosenwasser.
<h2 data-usually-unique-id="044234883370604133046166">Compensation</h2><div class="content-pay-transparency"><div class="pay-input"><div class="description">US Zone 1
This role is not available in Zone 1</div><div class="title">US Zone 2</div><div class="pay-range">$136,600&mdash;$184,800 USD</div></div><div class="pay-input"><div class="title">US Zone 3</div><div class="pay-range">$121,400&mdash;$164,200 USD</div></div></div>

Executive Assistant to the Chief Business Officer

<h2 class="p1">Role Description</h2>
As a Senior Client Platform Engineer on CorpFleet Engineering, you will own and improve Dropbox’s Windows endpoint platform. You will bring deep Windows and Intune expertise, make patching and application delivery more reliable, and build automation that reduces recurring work for the team.
This is a hands-on role combining Windows technical ownership with the development of a more code-managed endpoint platform. You will help evaluate and adopt FleetDM, osquery, infrastructure-as-code, and GitOps practices where they improve reliability, visibility, and maintainability. You will strengthen the current environment while building and validating the path forward—not assume that replacing a tool is the answer.
You will work with CorpInfra, IAM, Security, and support teams to make practical technical decisions, lead multi-phase improvements, and clarify ownership. You will also mentor teammates through pairing, code review, and shared operational practices. This is an individual-contributor role, not a people-management position.
<h2 class="p1">Responsibilities</h2>
<ul>
<li>Own endpoint reliability and lifecycle management. Improve provisioning, application delivery, updates, security configuration, and troubleshooting across the endpoint environment.</li>
<li>Make patching predictable and safe. Strengthen update workflows through testing, controlled rollouts, and remediation.</li>
<li>Make fleet health trustworthy and actionable. Improve reporting on device health, patching, and configuration, with clear ownership for resolving issues.</li>
<li>Build maintainable automation. Turn recurring work into reliable, tested workflows that other engineers can operate.</li>
<li>Advance code-managed endpoint operations. Adopt tools and practices that improve configuration management, validation, and deployment.</li>
<li>Lead cross-functional platform improvements. Define practical roadmaps, resolve dependencies, and balance security, reliability, employee experience, and team capacity.</li>
<li>Strengthen the team’s capability. Mentor teammates, review code and designs, and document reusable practices that improve coverage across the endpoint team.</li>
</ul>
<h2 class="p1">Requirements</h2>
<ul>
<li>Significant experience engineering and operating Windows endpoint environments, with personal ownership beyond ticket handling or routine console administration.</li>
<li>Deep hands-on Intune experience across device lifecycle, configuration and compliance policies, application management, update workflows, and relevant Entra ID dependencies.</li>
<li>Strong Windows troubleshooting skills across operating-system behavior, services, logs, networking, certificates, identity, and security controls. Able to distinguish reported management status from actual endpoint health.</li>
<li>Recent ownership of Windows and third-party application patching, including staged deployment, user-impact validation, failed-device handling, exceptions, and recovery.</li>
<li>Strong practical PowerShell skills and familiarity with at least one additional programming language, such as Python, Go, or C#. Experience building and maintaining production automation or systems integrations.</li>
<li>Demonstrated use of version control, code review, automated checks, and controlled deployment for operational changes. Able to explain safe retries, failure handling, secrets management, and configuration drift.</li>
<li>Ability to independently define and deliver multi-phase work, prioritize under ambiguity, partner across teams, and mentor other engineers.</li>
<li>Clear written and verbal communication, including concise technical decisions, incident updates, runbooks, and effective asynchronous collaboration.</li>
</ul>
<h2>Preferred Qualifications</h2>
<ul>
<li>Production experience with FleetDM on Windows, including agent operations, policies, queries, targeting, API integrations, or configuration managed through GitOps.</li>
<li>Practical osquery and SQL experience for endpoint inventory, health, or security use cases, including query validation, performance considerations, and handling stale or missing results.</li>
<li>Experience with infrastructure-as-code or declarative configuration, continuous integration and delivery, and migration or coexistence between endpoint-management platforms.</li>
<li>Experience with Automox, Patch My PC, or comparable tools, and with endpoint privilege management, application control, encryption, or other security controls.</li>
<li>Experience supporting developer-heavy, distributed environments and contributing reusable automation across Windows, macOS, or Linux.</li>
</ul>
<h2>Durable Skills</h2>
AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve:
<ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1">
<li>Awareness: Understand yourself and others.</li>
<li>Judgment: Evaluate information and make decisions in complex situations.</li>
<li>Adaptability: Learn, adjust, and stay effective through change.</li>
<li>Connection: Communicate, collaborate, and build trust.</li>
</ul>
To learn more about why these skills matter and what the data shows about thriving through change, read this&nbsp;<a class="attrlink" href="https://www.dropbox.jobs/en/our-blog/employee-stories/the-era-of-durable-skills-what-the-data-tells-us-about-thriving-in-change/" target="_blank" data-target-href="https://www.dropbox.jobs/en/our-blog/employee-stories/the-era-of-durable-skills-what-the-data-tells-us-about-thriving-in-change/">blog post</a> from our Chief People Officer, Melanie Rosenwasser.
<h2 data-usually-unique-id="044234883370604133046166">Compensation</h2><div class="content-pay-transparency"><div class="pay-input"><div class="title">Canada Pay Range</div><div class="pay-range">$125,000&mdash;$170,000 CAD</div></div></div>

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