Flexport is a full-service global freight forwarder and logistics platform using modern software to fix the user experience in global trade.

flexport

<div class="content-intro"><h2><strong>About Flexport:&nbsp;</strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp;</p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p></div><h2><strong>The Opportunity</strong></h2>
<p>As a Senior Product Manager on Flexport's Warehouse Management System (WMS), you will own the software that runs work inside the warehouses fulfilling orders for Flexport merchants. You will set the product vision for your area of a modern, scalable WMS and partner with engineering, design, warehouse operations, and business teams to ship it. Your work shapes how fast, accurate, and cost-efficient fulfillment is for merchants of every size.</p>
<h3><strong>Omnichannel Fulfillment at Flexport</strong></h3>
<p>Omnichannel fulfillment sits at the heart of Flexport's mission to make global commerce so easy that there would be more of it. By integrating logistics across e-commerce, retail, and direct-to-consumer channels, we help merchants deliver faster, more efficiently, and at lower cost. The WMS is the execution layer underneath all of it: it turns merchant orders and inventory into physical work on the warehouse floor. Learn more about Flexport Omnichannel<a href="https://www.youtube.com/watch?v=o42FhIjhZhk"> here</a>.</p>
<h2><strong>What You'll Do</strong></h2>
<ul>
<li><strong>Lead product strategy for your WMS area:</strong> Define the vision, goals, and roadmap for the warehouse execution capabilities you own, in line with the broader WMS and Omnichannel strategy.</li>
<li><strong>Own the product lifecycle:</strong> Drive features from discovery and BRDs through launch and iteration, tying each to merchant and business outcomes.</li>
<li><strong>Drive platform evolution:</strong> Contribute to the migration and consolidation of warehouse systems onto Flexport's WMS, including regression testing, cutover planning, and risk management with warehouse partners.</li>
<li><strong>Partner with warehouse operations:</strong> Work with operations and site teams to turn floor-level workflows, constraints, and exceptions into scalable product capabilities.</li>
<li><strong>Partner cross-functionally:</strong> Align engineering, design, data science, and adjacent product teams (inventory, inbounds, outbounds, returns, merchant APIs and reporting) on priorities and integration points.</li>
<li><strong>Champion customer and operator insight:</strong> Gather feedback from merchants, warehouse associates, and operations leaders to guide prioritization.</li>
<li><strong>Communicate with leadership:</strong> Report progress, trade-offs, and risks to senior leaders across Flexport and key customers.</li>
<li><strong>Measure and iterate:</strong> Define and track metrics for your area, such as cycle time, accuracy, throughput, and cost per order.</li>
<li><strong>Mentor:</strong> Coach junior product managers and raise the bar for product craft on the team.</li>
</ul>
<h2><strong>What You Bring</strong></h2>
<ul>
<li>5+ years of product management experience, with a track record of launching and scaling complex, high-impact products.</li>
<li>Hands-on experience with WMS, fulfillment, or supply chain execution systems, and a working grasp of warehouse workflows such as receiving, putaway, picking, packing, and inventory control.</li>
<li>Experience leading large system migrations or platform replacements, from planning and testing through cutover.</li>
<li>Demonstrated leadership of cross-functional teams, including engineering and operations, delivering complex projects from concept to execution.</li>
<li>Strong prioritization and the ability to frame trade-offs in fast-paced, ambiguous environments.</li>
<li>Exceptional communication: you influence without authority and build trust with stakeholders from the warehouse floor to the executive team.</li>
<li>Strong writing skills to communicate vision, roadmap, requirements, launches, and impact to a broad audience.</li>
</ul>
<h2><strong>Bonus Points</strong></h2>
<ul>
<li>Experience with commercial WMS platforms or building a WMS in-house.</li>
<li>Familiarity with warehouse automation, scanning and mobile workflows, or WCS/WES integrations.</li>
<li>Exposure to inventory management, EDI, or B2B and DTC fulfillment models.</li>
<li>Hands-on experience applying AI or large language model (LLM) technologies to operational workflows.</li>
<li>A passion for simplifying and accelerating global trade.</li>
</ul>
<h2><strong>Location and Team</strong></h2>
<p>This role is based in Bellevue, WA, on Flexport's Omnichannel Fulfillment product team.</p>
<p>Join Flexport's Omnichannel team and help build the warehouse technology that moves goods around the globe.</p>
<p>#LI-Onsite</p>
<p><span data-sheets-root="1">#LI-VA1</span></p>
<p>&nbsp;</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><div class="c-message_kit__gutter">
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<div><span style="font-family: arial, sans-serif;"><em>The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.</em></span></div>
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</div></div><div class="title">The US base salary range for this position (this does not include bonus, equity and benefits):</div><div class="pay-range"><span>$155,520</span><span class="divider">&mdash;</span><span>$194,000 USD</span></div></div></div><div class="content-conclusion"><div id="1704749847.557549" class="c-virtual_list__item" data-qa="virtual-list-item" data-item-key="1704749847.557549">
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<h4>Commitment to Equal Opportunity</h4>
<p>At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.</p>
<h4>Global Data Privacy Notice for Job Candidates and Applicants</h4>
<p>Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;<a href="http://www.flexport.com/privacy" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.flexport.com/privacy&amp;source=gmail&amp;ust=1613840050053000&amp;usg=AFQjCNHD63svlkD-hWHlGuGOM_bSYVrnpw">www.flexport.com/privacy</a>&nbsp;for additional information.</p>
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Senior Product Manager, Fulfillment

<div class="content-intro"><h2><strong>About Flexport:&nbsp;</strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp;</p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p></div><h2><strong>The opportunity:&nbsp;</strong></h2>
<p><span class="" data-path-to-node="4,0">We're looking for a <strong data-path-to-node="4,0" data-index-in-node="20">Senior Product Manager</strong> to join Flexport's Ops Tech product team and own a critical part of how we empower internal operators and optimize global logistics execution</span><span data-path-to-node="4,2">. You'll define the vision and roadmap for import operations technology, ship features that drive measurable efficiency and cost savings, and collaborate with engineering, design, data science, and global operations teams to solve hard execution problems at scale</span><span data-path-to-node="4,4">.</span></p>
<p><span data-path-to-node="5,0">Flexport's platform powers every stage of global freight—from origin booking to destination execution and final warehouse delivery</span><span data-path-to-node="5,2">. The products you build will be used daily by freight operators, drayage teams, customs specialists, and logistics managers who keep goods moving around the world</span><span data-path-to-node="5,4">. This is a high-impact role for someone who combines strong product instincts with deep analytical skills and comfort navigating complex physical and digital logistics workflows</span><span data-path-to-node="5,6">.</span></p>
<h2><strong>You will:</strong></h2>
<ul>
<li><span class="" data-path-to-node="10,0,0,0">Own the product strategy and execution roadmap for <strong data-path-to-node="10,0,0,0" data-index-in-node="51">Ops Tech</strong> end-to-end—from problem discovery through launch, adoption, and iteration</span></li>
<li><span data-path-to-node="10,1,0,0">Define and deliver product features that improve destination dwell management, control demurrage expenses, and elevate on-time delivery metrics</span></li>
<li>Build high-efficiency internal operator tools and AI-driven automation that simplify complex, multi-step freight execution workflows</li>
<li>Establish quantitative frameworks to track operational metrics, platform health, operator productivity, and cost-to-serve reductions</li>
<li>Partner deeply with Engineering, Design, Global Operations, and Commercial leadership to translate physical trade constraints into software solutions</li>
<li>Communicate strategy, trade-offs, and outcomes with clarity and conviction in executive-facing forums</li>
</ul>
<h2><strong>You should have:</strong></h2>
<ul>
<li id="p-rc_54f40e1664be4d2d-31" data-path-to-node="13,0,0"><span class="" data-path-to-node="13,0,0,0">6+ years of product management experience (or domain-relevant experience), shipping products in complex, data-dense environments</span>&nbsp;</li>
<li id="p-rc_54f40e1664be4d2d-31" data-path-to-node="13,0,0"><span class="" data-path-to-node="13,1,0,0">Strong analytical &amp; quantitative skills: Proficient in SQL, comfortable working with complex datasets, and skilled at building data-driven metrics frameworks</span>&nbsp;</li>
<li id="p-rc_54f40e1664be4d2d-33" data-path-to-node="13,2,0"><span class="" data-path-to-node="13,2,0,0">Domain Focus: Experience building B2B workflow software, internal operator platforms, supply chain execution systems, or freight technology</span>&nbsp;</li>
<li id="p-rc_54f40e1664be4d2d-34" data-path-to-node="13,3,0"><span class="" data-path-to-node="13,3,0,0">Complex Workflow UX: Demonstrated ability to streamline intricate operational tasks into intuitive user interfaces for heavy daily users</span>&nbsp;</li>
<li id="p-rc_54f40e1664be4d2d-35" data-path-to-node="13,4,0"><span class="" data-path-to-node="13,4,0,0">Cross-Functional Collaboration: Proven ability to partner closely with designers, engineers, and frontline operations teams to prioritize features and manage dependencies</span>&nbsp;</li>
<li id="p-rc_54f40e1664be4d2d-36" data-path-to-node="13,5,0"><span class="" data-path-to-node="13,5,0,0">Executive Communication: Excellent written and verbal communication skills, particularly when explaining technical trade-offs, prioritization frameworks, and business impact</span></li>
</ul>
<p>#LI-onsite</p>
<p><span data-sheets-root="1">#LI-VA1</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><div class="c-message_kit__gutter">
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<div><span style="font-family: arial, sans-serif;"><em>The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.</em></span></div>
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</div></div><div class="title">The US base salary range for this position (this does not include bonus, equity and benefits):</div><div class="pay-range"><span>$155,520</span><span class="divider">&mdash;</span><span>$194,400 USD</span></div></div></div><div class="content-conclusion"><div id="1704749847.557549" class="c-virtual_list__item" data-qa="virtual-list-item" data-item-key="1704749847.557549">
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<h4>Commitment to Equal Opportunity</h4>
<p>At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.</p>
<h4>Global Data Privacy Notice for Job Candidates and Applicants</h4>
<p>Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;<a href="http://www.flexport.com/privacy" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.flexport.com/privacy&amp;source=gmail&amp;ust=1613840050053000&amp;usg=AFQjCNHD63svlkD-hWHlGuGOM_bSYVrnpw">www.flexport.com/privacy</a>&nbsp;for additional information.</p>
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Senior Product Manager, Ops Tech

<div class="content-intro"><h2><strong>About Flexport:&nbsp;</strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp;</p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p></div><h3><strong>The Opportunity</strong></h3>
<p>Join our engineering team in Bellevue building and enhancing Flexport’s client-facing rates platform and self-serve freight booking experience. You will work alongside experienced engineers and have direct ownership of features that move the company from an assisted-sales model to a tech-run one for the long tail of our client base.</p>
<p>This team owns two of the highest-leverage surfaces in the Client App: how clients see pricing and how they book without manual intervention. Rates sit at the center of every freight decision, and you will build the systems that power rate visibility, quoting, and pricing intelligence across our ocean business. You will also help build the infrastructure that integrates AI-powered automation into the booking flow. This is a rare opportunity to build the "front door" of an $8.6 trillion industry, turning the complexity of global trade into a seamless digital experience for thousands of shippers.</p>
<h3><strong>You Will</strong></h3>
<ul>
<li>Design, develop, test, deploy, and maintain systems within a microservices architecture that power rate visibility and autonomous booking.</li>
<li>Own the entire lifecycle of a feature: from database schema design and scalable backend APIs to building the React-based frontend applications our customers use.</li>
<li>Support the integration of AI models and automated workflows to make the pricing and booking experience increasingly intelligent.</li>
<li>Collaborate with engineering, product, and design to translate complex business problems into elegant, production-ready technical solutions.</li>
<li>Contribute to code reviews to maintain high quality standards, share knowledge, and mentor peer engineers.</li>
<li>Build highly available, secure, and distributed systems that can scale with Flexport’s global volume.</li>
<li>Rapidly build and launch products incrementally, leveraging best practices around CI/CD and shipping to production dozens of times per day.</li>
<li>Ensure high-quality standards by incorporating metrics, monitoring, and applying learnings from post-mortems to all services.</li>
</ul>
<h3><strong>You Should Have</strong></h3>
<ul>
<li>Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.</li>
<li>3+ years of professional software engineering experience with a proven track record of shipping production-grade applications.</li>
<li><strong>Full-Stack Capability:</strong> You are comfortable owning a feature from end-to-end: working with databases, backend services (Java/Ruby), and frontend frameworks (React).</li>
<li><strong>Technical Rigor:</strong> A passion for simple, well-tested code that is easy to extend and hard to break.</li>
<li><strong>AI Familiarity:</strong> Experience or interest in working with AI APIs and building software that leverages machine learning models to automate user tasks.</li>
<li>2+ years of design and architecture knowledge as well as familiarity with object-oriented analysis and design patterns.</li>
<li>Proficiency with modern programming languages: specifically Java, Ruby, or TypeScript.</li>
<li>Proficiency with deploying, monitoring, and maintaining production services on cloud infrastructure (AWS).</li>
</ul>
<h3><strong>It’s a Plus If You Have</strong></h3>
<ul>
<li>Experience with elements of our tech stack: Java, Spring Boot, Ruby on Rails, React, AWS.</li>
<li>Experience in fintech, pricing engines, or booking systems.</li>
<li>Experience in logistics, supply chain, or freight technology.</li>
<li><strong>A bias for action:</strong> When you see a problem, you fix it.</li>
<li>Excellent written and verbal communication skills: you can convey technical ideas in common terms to business stakeholders and product managers.</li>
</ul>
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<div><span style="font-family: arial, sans-serif;"><em>The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.</em></span></div>
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</div></div><div class="title">The US base salary range for this position (this does not include bonus, equity and benefits):</div><div class="pay-range"><span>$147,000</span><span class="divider">&mdash;</span><span>$183,000 USD</span></div></div></div><div class="content-conclusion"><div id="1704749847.557549" class="c-virtual_list__item" data-qa="virtual-list-item" data-item-key="1704749847.557549">
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<h4>Commitment to Equal Opportunity</h4>
<p>At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.</p>
<h4>Global Data Privacy Notice for Job Candidates and Applicants</h4>
<p>Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;<a href="http://www.flexport.com/privacy" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.flexport.com/privacy&amp;source=gmail&amp;ust=1613840050053000&amp;usg=AFQjCNHD63svlkD-hWHlGuGOM_bSYVrnpw">www.flexport.com/privacy</a>&nbsp;for additional information.</p>
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Software Engineer II, Autonomous Freight Technology

<div class="content-intro"><h2><strong>About Flexport:&nbsp;</strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp;</p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p></div><div class="job-details">
<h1><strong>Software Engineer ll: Platform</strong></h1>
</div>
<p>Every engineer at Flexport ships code that moves real freight across 112 countries. The faster and safer they can do that, the faster the world's supply chains move. The PSI (Platform, Security &amp; Infrastructure) team makes this possible: we build the paved path and tooling that hundreds of engineers around the world rely on every day to ship.</p>
<p>As a Software Engineer II, you'll own well-scoped projects within our developer platform, typically working with a small group of teammates. You'll talk to the engineers who use our tools, dogfood the platform, and build a solid understanding of the problems and goals behind your work. Then you'll design and ship improvements that remove friction. You'll get support and guidance from senior engineers on the team while building real ownership of your projects from start to finish.</p>
<h2><strong>What You'll Do</strong></h2>
<p>You'll own projects within, and help evolve, the developer platform that powers Flexport engineering. That means:</p>
<ul>
<li>Building <strong>paved paths and self-serve tooling</strong> that make the right thing the easy thing.</li>
<li>Building and supporting <strong>CI/CD pipelines</strong> (Buildkite, GitHub Actions), <strong>build tooling</strong> (Gradle, Bazel, npm/pnpm/bun, Go and Cargo) and <strong>artifact repositories</strong> (Artifactory, ECR, GitHub).</li>
<li>Improving the backend and frontend developer experience through projects you scope and deliver.</li>
<li>Contributing to our <strong>GraphQL and gRPC ecosystem</strong>: middleware, federation and schema sharing, CLIs, codegen, servers and clients.</li>
<li>Contributing to our <strong>IAM solutions and primitives</strong> so that things are easy and secure by default.</li>
<li>Helping engineers use and understand our <strong>container orchestration</strong> (Kubernetes, ECS) and <strong>observability stack</strong> (OpenMetrics, Datadog), so they can run, understand and debug their services.</li>
<li>Gathering feedback from internal users, turning it into clear problem statements, and working with your team to prioritize what's worth building.</li>
</ul>
<h2><strong>You Should Have</strong></h2>
<ul>
<li><strong>2-5 years of software engineering experience</strong>, ideally including time spent on developer platforms, internal tooling, or infrastructure that other engineers depend on.</li>
<li><strong>Full-stack curiosity</strong>: you're comfortable in a backend service and are building comfort across frontend build pipelines, Kubernetes manifests, and CI configuration.</li>
<li><strong>Hands-on experience with some of:</strong> a CI/CD system (GitHub Actions preferred), a container orchestrator (Kubernetes preferred), build tooling (more than one language is a plus), backend-for-frontend (GraphQL preferred), service-to-service communication (gRPC preferred), metrics, or artifact storage. You don't need all of them. You should be ready to learn the rest.</li>
<li><strong>A good grasp of problems and goals</strong>: you ask the right questions, understand who you're building for and why, and can explain how your work connects to broader team goals.</li>
<li><strong>Care for internal users</strong>: you treat engineers as customers, gather feedback, and check whether what you shipped actually helped.</li>
<li><strong>Ownership of your projects</strong>: you take a project from idea to production rollout, keep stakeholders informed, and raise risks early.</li>
<li><strong>Pride in fixing what's broken</strong>: you tackle tech debt in your area and help carry out migrations, with guidance on larger or cross-team efforts.</li>
<li><strong>Good communication</strong>: you can write a clear design doc for your project, take part in developer interviews, and keep your teammates up to date.</li>
<li><strong>A helpful attitude</strong>: you're the person who gets people unblocked and makes their work easier.</li>
<li><strong>Growth mindset</strong>: you seek out feedback, learn quickly, and are building toward broader scope and impact over time.</li>
</ul>
<h2><strong>Nice to Have</strong></h2>
<ul>
<li>Exposure to data-driven DevX development using metrics such as DORA.</li>
<li>Experience with AWS.</li>
<li>Familiarity with Identity and Access Management (IAM) concepts such as JWTs, OIDC and fine-grained authorization.</li>
<li>Experience with Terraform.</li>
</ul>
<h2><strong>How We Work</strong></h2>
<ul>
<li>We come to the office 3 times a week to hang out, whiteboard, and ship together.</li>
<li>We have the latest hardware and software, including frontier AI models on day one.</li>
<li>We're agile, but not dogmatic. Teams decide how they work best.</li>
</ul>
<h2><strong>Why This Role Is Special</strong></h2>
<ul>
<li><strong>Real leverage</strong>: improvements you ship are used by hundreds of engineers and thousands of deploys a day.</li>
<li><strong>Meaningful ownership</strong>: you own your projects end to end, from developer research to production rollout to measuring impact.</li>
<li><strong>Room to grow</strong>: you'll work alongside senior engineers, get regular feedback, and build the skills to take on larger-scope work.</li>
</ul>
<h2><strong>What's in it for you:&nbsp;</strong></h2>
<ul>
<li>An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a&nbsp; thriving multinational environment.</li>
<li>Daily catered lunches incl. vegetarian options, breakfast, snacks and soft drinks available in our office on daily basis.</li>
<li>Commute expenses: Flexport will cover&nbsp; home-office commuting costs for employees living outside of Amsterdam.</li>
<li>25 working days as vacation days based on full time employment.</li>
<li>Health insurance: Flexport offers a collective health insurance plan including a basic package and any available additional packages. Your monthly premium is fully paid by Flexport.&nbsp;</li>
<li>A defined pension contribution scheme.</li>
<li>Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.</li>
<li>Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members.</li>
<li>Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.</li>
</ul>
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<h4>Commitment to Equal Opportunity</h4>
<p>At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.</p>
<h4>Global Data Privacy Notice for Job Candidates and Applicants</h4>
<p>Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;<a href="http://www.flexport.com/privacy" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.flexport.com/privacy&amp;source=gmail&amp;ust=1613840050053000&amp;usg=AFQjCNHD63svlkD-hWHlGuGOM_bSYVrnpw">www.flexport.com/privacy</a>&nbsp;for additional information.</p>
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Software engineer II, Platform

<div class="content-intro"><h2><strong>About Flexport:&nbsp;</strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp;</p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p></div><h3><strong>The Opportunity</strong></h3>
<p>As a Senior Product Manager at Flexport, you'll set the strategic vision and shape products that transform global logistics at scale. You’ll collaborate seamlessly with engineering, design, operations, and business teams to develop and iterate on solutions that power seamless, efficient movement of goods worldwide. Your leadership will guide the team to deliver products that empower businesses—large and small—to meet customer demands and succeed in global markets.</p>
<h3><strong>Omnichannel Fulfillment at Flexport</strong></h3>
<p>Omnichannel fulfillment sits at the heart of Flexport’s mission to make global commerce so easy that there would be more of it. By integrating logistics across e-commerce, retail, and direct-to-consumer channels, we enable merchants to deliver faster, more efficiently, and at lower cost. As Senior Product Manager, you'll lead the vision and execution for outbound fulfillment solutions, enabling fast and reliable deliveries for shoppers, driving innovation in an interconnected supply chain ecosystem for our merchants —and shaping the future of global trade. Learn more about Flexport Omnichannel <a href="https://www.youtube.com/watch?v=o42FhIjhZhk">here</a>.</p>
<h3><strong>What You’ll Do</strong></h3>
<ul>
<li>Lead Product Strategy: Define the holistic vision, goals, and roadmap for outbound fulfillment products supporting Flexport’s Omnichannel business lines.</li>
<li>Executive communication: Managing relationships and reporting with C-suite leadership across Flexport and our customers / stakeholders</li>
<li>Drive Strategy &amp; Product Development: Own end-to-end strategy &amp; product lifecycle, from ideation, writing requirements/BRDs, through launch and iteration, ensuring alignment with customer and business objectives.</li>
<li>Partner Cross-Functionally: Work closely with engineering, design, operations, and data science teams to establish priorities, deliver scalable, impactful solutions.</li>
<li>Champion Customer Insights: Gather and synthesize feedback from users, partners, and market research to inform product direction and prioritization.</li>
<li>Mentor and Inspire: Provide guidance and mentorship to junior product managers, fostering a culture of collaboration, innovation, and continuous improvement.</li>
<li>Shape the Platform: Act as a key stakeholder in defining and evolving Flexport’s Omnichannel product vision and strategy.</li>
<li>Drive Results: Measure product performance and iterate on features to maximize impact and business value.</li>
</ul>
<h3><strong>What You Bring</strong></h3>
<ul>
<li>5+ years of product management experience, with a track record of launching and scaling high-impact products in e-commerce environments.</li>
<li>Demonstrated leadership of cross-functional teams and delivery of complex projects from concept to execution.</li>
<li>Depth in product lifecycle management, from discovery through to execution and post-launch evolution.</li>
<li>Experience mentoring and coaching other product managers or team members.</li>
<li>Exceptional communication and collaboration skills—you can influence without authority and build trust across stakeholders.</li>
<li>Strategic thinker with strong prioritization skills—adept at framing trade-offs and navigating fast-paced, ambiguous environments.</li>
<li>Strong writing skills to communicate your product vision, roadmap, requirements, launches, and impact to a broad range of stakeholders, from the CEO to an operator.</li>
</ul>
<h3><strong>Bonus Points</strong></h3>
<ul>
<li>Experience building products for logistics, supply chain, and fulfillment.</li>
<li>Hands-on exposure to AI or large language model (LLM) technologies to drive innovation or operational excellence.</li>
<li>A passion for simplifying and accelerating global trade.</li>
<li>Familiarity with agile product development methodologies.</li>
</ul>
<p>Join Flexport’s Fulfillment Outbounds team and help shape the way goods move around the globe.</p>
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<h4>Commitment to Equal Opportunity</h4>
<p>At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.</p>
<h4>Global Data Privacy Notice for Job Candidates and Applicants</h4>
<p>Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;<a href="http://www.flexport.com/privacy" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.flexport.com/privacy&amp;source=gmail&amp;ust=1613840050053000&amp;usg=AFQjCNHD63svlkD-hWHlGuGOM_bSYVrnpw">www.flexport.com/privacy</a>&nbsp;for additional information.</p>
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Senior Product Manager

<div class="content-intro"><h2><strong>About Flexport:&nbsp;</strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp;</p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p></div><h2><strong>The opportunity:</strong></h2>
<p>Flexport is a platform for global trade in an industry that comprises 12% of the global GDP.&nbsp; We are the first licensed freight forwarder and customs brokerage built around a modern tech stack.&nbsp; We help the world's fastest-growing brands manage their international supply chains, providing a fully-managed service for moving products between any two places on the planet.</p>
<p>Exceptional software development is integral in allowing us to fulfill our mission of fixing the user experience in global trade. At Flexport you’ll develop products that are at the forefront of reshaping the entire logistics &amp; supply chain industries. You’ll work alongside self-starters interested in solving real-world problems and streamlining the inefficiencies in the complex global trade industry. You’ll have the opportunity to reshape an industry by creating the new operating system for global trade.</p>
<p>Our engineers are top-notch software developers who love listening to the users, working as a team, and proactively taking the lead whenever necessary. The role involves learning the business of freight forwarding, modeling the work that people do to move freight, designing solutions to make it more efficient, and thinking innovatively to automate much of it. As a full stack Senior Software Engineer, you will be responsible for architecting, designing, developing, testing and maintaining critical forwarding related systems. In addition, as the team lead, you are expected to mentor other engineers and lead them deliver high quality results that meet customer expectations.&nbsp;</p>
<h2><strong>About the team:</strong></h2>
<p>We have multiple teams in Shanghai and Shenzhen working on a suite of core products and services that enable Flexport business to scale, including Freight Services Planning, Procurement, Commerce, Security and Infrastructure, Visibility and Schedules, and so on. We are broadly leveraging optimization models, machine learning (ML) and natural language processing (NLP) to build the best solutions for our customers. We are looking for engineers who love learning, are passionate about collaborating, and desire to build solutions with a global impact.</p>
<h2><strong>You will:</strong></h2>
<ul>
<li>Build highly available, secure, distributed systems in a microservice architecture.</li>
<li>Design, develop, test and maintain systems that represent the real-world intricacies of logistics entities, such as shipper, client, cargo, document, carrier, container, email etc.</li>
<li>Collaborate with some of the best engineers in the industry to work on complex business and technical problems.</li>
<li>Architect and drive major projects while coordinating with multiple stakeholders. We often work on multi-month projects that require phased rollouts and collaboration with cross-functional team members.</li>
<li>Work closely with business partners and product managers to distill complex business problems into elegant technical solutions.</li>
<li>Build and launch products rapidly and incrementally. We ship to production dozens of times per day.</li>
<li>You play a significant role in the career development of others, actively mentoring and educating the larger software engineering community on trends, technologies, and best practices.</li>
<li>Ensure our products maintain a high-quality bar. We believe in anticipating issues by obsessing over metrics and applying key learnings from post-mortems to all our services.</li>
<li>Tackle difficult and subtle system-level issues, emphasizing simplicity and long-lasting designs. As we extract services out of the monolith, we take pride in untangling legacy code and re-building with composability in mind.</li>
<li>Geek out about shipping and logistics. (We do this often.)</li>
</ul>
<h2><strong>You should have:</strong></h2>
<p><strong>Basic Qualifications</strong></p>
<ul>
<li>5+ years of experience writing software, and a strong engineering background.</li>
<li>3+ years of design and architecture knowledge as well as familiarity with object-oriented analysis and design patterns (OOA/OOD)</li>
<li>Experience of building large scale, high-performance systems in a complex, multi-tiered, distributed environment.</li>
<li>Knowledge of at least one programming language such as Java, Kotlin, Ruby, Python or C++.</li>
<li>Bachelor's degree in Computer Science or a related field.</li>
</ul>
<p><strong>Preferred Qualifications</strong></p>
<ul>
<li>A love of simple, well-tested code that is easy to extend and hard to break.</li>
<li>A bias for action. When you see a problem, you solve it.</li>
<li>The ability to convey technical ideas in common terms to business partners, product managers, and engineers alike.</li>
<li>Experience of effectively and reliably delivering large projects involving multi teams/orgs, including breaking the projects down into smaller pieces, cooperating with dependent teams to align on critical technical decisions, driving conversation regards long term strategy and delivering the right result in high standard.</li>
<li>Understanding of performance tradeoffs, load balancing and operational issues.</li>
<li>Demonstrated ability to mentor junior software engineers in all aspects of their engineering skill-sets.</li>
<li>Knowledge of professional software engineering practices &amp; best practices for full software development life cycle, including coding standards, code reviews, source control management, continuous deployments, testing, and operations.</li>
<li>Master's degree in Computer Science or a related field.</li>
</ul>
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<h4>Commitment to Equal Opportunity</h4>
<p>At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.</p>
<h4>Global Data Privacy Notice for Job Candidates and Applicants</h4>
<p>Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;<a href="http://www.flexport.com/privacy" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.flexport.com/privacy&amp;source=gmail&amp;ust=1613840050053000&amp;usg=AFQjCNHD63svlkD-hWHlGuGOM_bSYVrnpw">www.flexport.com/privacy</a>&nbsp;for additional information.</p>
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Senior Software Engineer

<div class="content-intro"><h2><strong>About Flexport:&nbsp;</strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp;</p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p></div><h2><strong>The opportunity:&nbsp;</strong></h2>
<p>We're looking for a Staff Product Manager to own and drive strategy across a product domain at Flexport. This is not a single-feature role. You will define the vision for how multiple product surfaces work together to serve clients and operators across global logistics, then execute against that vision with a high degree of autonomy.</p>
<p>Flexport's platform powers every stage of global freight, from booking and pricing to visibility, customs, and delivery. The products you shape will be used daily by logistics managers, supply chain leaders, freight operators, and internal teams who keep goods moving around the world. You will work across multiple engineering teams and coordinate with other PMs to ensure your domain delivers cohesive, measurable outcomes. You will also raise the bar for the PM team through mentorship, better frameworks, and sharper thinking on the hardest product problems we face.</p>
<p>This is a role for someone with deep product experience, strong analytical instincts, and the ability to operate at both the strategic and execution level in a complex, data-rich environment.</p>
<h2>The team:&nbsp;</h2>
<p>The <strong>Commerce team</strong> owns the end-to-end quality, automation, and profitability of Flexport’s commerce domain. We build intelligent agents to automate critical commerce workflows, including quoting, billing, and invoicing, while driving cost intelligence across every shipment process gate to optimize profitability. Additionally, our team expands the marketplace catalog for new offerings and develops next-generation, client-facing commerce products and payments technology.</p>
<h2><strong>You will:</strong></h2>
<ul>
<li>Define and drive product strategy across the Commerce domain that spans multiple teams, user types, or workflow stages</li>
<li>Build intelligent AI agents to automate core commerce operations, including quoting, billing, and invoicing</li>
<li>Own the end-to-end roadmap: identifying the highest-leverage problems, sequencing investment, and making clear trade-off recommendations to leadership</li>
<li>Partner with Engineering, Design, Sales, Operations, and other product teams to align priorities and ship integrated experiences across surfaces</li>
<li>Collaborate closely across a global footprint with engineering teams in the West Coast US and China, participating in regular cross-border syncs</li>
<li>Use data to set direction, not just measure results. Building metrics frameworks that connect product usage to business outcomes and using them to guide investment decisions across your domain</li>
<li>Break down ambiguous, cross-cutting problems into concrete product plans that multiple teams can execute against</li>
<li>Represent your domain in leadership forums, influencing resource allocation and strategic direction</li>
<li>Mentor PMs on the team: improving how we write specs, prioritize, communicate trade-offs, and ship</li>
</ul>
<h2><strong>You should have:</strong></h2>
<ul>
<li>8+ years of product management experience</li>
<li>Demonstrated ability to own a product domain (not just a feature or single product area) and lead product roadmaps spanning 2 to 3 years across multiple engineering teams</li>
<li>Strong analytical and quantitative skills. You build metrics frameworks, write your own queries, and use data to settle debates. SQL proficiency required</li>
<li>A track record of shipping products in data-dense, complex domains where the user workflow spans multiple steps or systems</li>
<li>Experience aligning multiple cross-functional teams (engineering, design, operations, commercial) around a shared roadmap when priorities compete</li>
<li>Proven ability to operate at the strategy level (where should we invest, and why) and the execution level (what ships this quarter, and what does "done" look like) in the same week</li>
<li>Excellent written and verbal communication, especially the ability to frame trade-offs, present recommendations to senior leadership, and create clarity in ambiguous situations</li>
<li>Experience mentoring or leading other PMs, formally or informally</li>
<li>Experience with B2B workflow software, supply chain platforms, or logistics technology is a plus</li>
</ul>
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<div><span style="font-family: arial, sans-serif;"><em>The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.</em></span></div>
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</div></div><div class="title">The US base salary range for this position (this does not include bonus, equity and benefits):</div><div class="pay-range"><span>$188,160</span><span class="divider">&mdash;</span><span>$235,200 USD</span></div></div></div><div class="content-conclusion"><div id="1704749847.557549" class="c-virtual_list__item" data-qa="virtual-list-item" data-item-key="1704749847.557549">
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<h4>Commitment to Equal Opportunity</h4>
<p>At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.</p>
<h4>Global Data Privacy Notice for Job Candidates and Applicants</h4>
<p>Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;<a href="http://www.flexport.com/privacy" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.flexport.com/privacy&amp;source=gmail&amp;ust=1613840050053000&amp;usg=AFQjCNHD63svlkD-hWHlGuGOM_bSYVrnpw">www.flexport.com/privacy</a>&nbsp;for additional information.</p>
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Staff Product Manager, Commerce

<div class="content-intro"><h2><strong>About Flexport:&nbsp;</strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp;</p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p></div><h1>Senior Software Engineer: Applied AI</h1>
<p>Every day, thousands of shipments cross borders, change hands, and hit unexpected problems. For decades, fixing those problems meant phone calls, emails, and humans heroically firefighting. We think that's about to change completely.</p>
<p>We've been building AI agents that spot trouble before it happens, reroute shipments, and keep goods moving—with our team of experts in the loop where it counts. The early results have been jaw-dropping. We're now going all in on a future where supply chains run themselves, and we're looking for the people who want to build that future with us.</p>
<p>This isn't a role where you join a team and pick up tickets. You'll find the highest-leverage problems, design the solutions, and ship them to operators moving freight across 112 countries. If that sounds like your idea of a good time, read on.</p>
<h2>What You'll Do</h2>
<p>You'll build the cutting-edge agents and AI-powered applications that make Flexport's operations smarter, faster, and increasingly autonomous. That means:</p>
<ul>
<li>Designing and shipping <strong>end-to-end AI agents</strong> that handle real logistics work—customs compliance, document processing, exception management, and more.</li>
<li><strong>Crossing organizational boundaries</strong> to understand problems deeply, align stakeholders, and get things done without waiting for permission.</li>
<li>Moving fast from idea to production, treating every deployment as a learning opportunity.</li>
<li>Working directly with operators, domain experts, and leadership to turn ambiguous problems into shipped solutions.</li>
</ul>
<h2>You Should Have</h2>
<ul>
<li><strong>5+ years of software engineering experience</strong>; you've built with LLMs extensively - whether in production, side projects, or just because you couldn't stop yourself.</li>
<li><strong>Strong product instincts</strong>: you can identify what's worth building, not just execute on a spec.</li>
<li><strong>LLM fluency</strong>: agent patterns, RAG, prompt engineering, tool use, evaluation. You know what works in production and what looks good in demos.</li>
<li><strong>Full-stack capability</strong> in TypeScript and Next.js - you can own a feature end-to-end.</li>
<li><strong>An entrepreneurial drive</strong>: you thrive in ambiguity, move fast, and don't wait to be told what to do.</li>
<li><strong>Excellent communication</strong>: you can work across teams and disciplines to get alignment and unblock yourself.</li>
<li><strong>An audacious appetite for impact</strong>: you're not here to maintain—you're here to change how global trade works.</li>
</ul>
<h2>Nice to Have</h2>
<ul>
<li>Experience with workflow orchestration (Temporal, etc.).</li>
<li>Experience building internal tools or operator-facing applications.</li>
</ul>
<h2>How We Work</h2>
<ul>
<li>We come to the office 3 times a week to hang out, whiteboard, and ship together.</li>
<li>We have the latest hardware and software—including frontier AI models on day one.</li>
<li>We're agile, but not dogmatic. Teams decide how they work best.</li>
<li><strong>Stack</strong>: Next.js, TypeScript, Postgres, Snowflake. For AI: Anthropic, OpenAI, Google AI APIs.</li>
</ul>
<h2>Why This Role Is Special</h2>
<ul>
<li><strong>Your work is visible</strong>: This is a small, senior team reporting directly to the VP of Engineering. What you build gets noticed, and your ideas shape the direction.</li>
<li><strong>Real stakes</strong>: thousands of containers, 112 countries, $19 billion of goods. Your agents will have immediate, measurable impact.</li>
<li><strong>Full ownership</strong>: from problem definition to production deployment, it's yours.</li>
<li><strong>You're early</strong>: the playbook for applied AI in enterprise logistics doesn't exist yet - you'll help write it.</li>
</ul>
<h2><strong>What's in it for you?</strong></h2>
<ul>
<li>An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a&nbsp; thriving multinational environment&nbsp;</li>
<li>Daily catered lunches incl. vegetarian options, breakfast, snacks and soft drinks available in our office on daily basis&nbsp;</li>
<li>Commute expenses: Flexport will cover&nbsp; home-office commuting costs for employees living outside of Amsterdam</li>
<li>25 working days as vacation days based on full time employment.</li>
<li>Health insurance: Flexport offers a collective health insurance plan including a basic package and any available additional packages. Your monthly premium is fully paid by Flexport.&nbsp;</li>
<li>A defined pension contribution scheme</li>
<li>Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.</li>
<li>Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members</li>
<li>Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.</li>
</ul>
<p>&nbsp;</p>
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<h4>Commitment to Equal Opportunity</h4>
<p>At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.</p>
<h4>Global Data Privacy Notice for Job Candidates and Applicants</h4>
<p>Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;<a href="http://www.flexport.com/privacy" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.flexport.com/privacy&amp;source=gmail&amp;ust=1613840050053000&amp;usg=AFQjCNHD63svlkD-hWHlGuGOM_bSYVrnpw">www.flexport.com/privacy</a>&nbsp;for additional information.</p>
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Senior Software Engineer, Applied AI

<div class="content-intro"><h2><strong>About Flexport:&nbsp;</strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp;</p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p></div><h2><strong>About Flexport:&nbsp;</strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes - from emerging brands to Fortune 500s - use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp;</p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p>
<h1><strong>Senior Software Engineer: Platform</strong></h1>
<p>Every engineer at Flexport ships code that moves real freight across 112 countries. The faster and safer they can do that, the faster the world's supply chains move. The PSI (Platform, Security &amp; Infrastructure) team makes this possible: we build the paved path and tooling that hundreds of engineers around the world rely on every day to ship.</p>
<p>This is not a role where you wait for tickets. You'll talk to engineers, dogfood our platform, and find the friction that's slowing us down, and then design and ship the tools to remove that.</p>
<h2><strong>What You'll Do</strong></h2>
<p>You'll own and evolve the developer platform that powers Flexport engineering. That means:</p>
<ul>
<li>Making the best <strong>paved paths and self-serve tooling </strong>possible that make the right thing the easy thing.</li>
<li>Creating and supporting developers with<strong> CI/CD pipelines</strong> (Buildkit, Github Actions), <strong>build tooling </strong>(Gradle, Bazel, npm/pnpm/bun, Go and Cargo) and <strong>artifact repositories</strong> (Artifactory, ECR, github).</li>
<li>Owning and improving the backend and frontend developer experience.</li>
<li>Acting as the steward of our <strong>GraphQL and gRPC ecosystem</strong> and make sure our middleware, federation and schema sharing, CLIs, codegen and servers and clients work smooth as butter.</li>
<li>Evolving and integrating our&nbsp;<strong>IAM solutions and primitives</strong> so that everything is easy and secure by default.</li>
<li>Making sure engineers can easily use and understand our&nbsp;<strong>container orchestration </strong>(Kubernetes, ECS) and <strong>observability stack</strong> (Openmetrics, Datadog) that engineers rely on to run, understand and debug their services.</li>
</ul>
<h2><strong>You Should Have</strong></h2>
<ul>
<li><strong>5+ years of software engineering experience</strong>, with time spent building developer platforms, or internal tooling that other engineers depend on.</li>
<li><strong>Deep full-stack instincts</strong>: you're equally comfortable in a backend service, a frontend build pipeline, a Kubernetes manifest, and a CI configuration.</li>
<li><strong>Strong product instincts applied to internal users</strong>: you treat engineers as customers, identify what's actually worth building, and measure whether it worked.</li>
<li><strong>Expertise and hands on experience with several of: </strong>a CI/CD system (Github Actions preferred), a container orchestrator (Kubernetes preferred), build tooling preferably for more than one language, backend-for-frontend (Graphql preferred), service-to-service communication (gRPC preferred), Metrics and artifact storage.</li>
<li><strong>You take pride in solving tech debt and fixing what’s broken: </strong>you’ll either fix it, or if a migration is needed you either execute them yourself or make them feel effortless.</li>
<li><strong>An independent mindset</strong>: you thrive in ambiguity, find the highest-leverage problems yourself, and don't wait to be told what to do.</li>
<li><strong>Excellent communication</strong>: you can run a developer interview, write a clear design doc, and make sure everyone understands what’s going on.</li>
<li><strong>A generally helpful attitude</strong>. Everyone should know you within no-time as the person who gets stuff unblocked, points them in the right direction and makes their work easier.&nbsp;</li>
<li><strong>A drive for impact</strong>: you are not satisfying until every engineer is productive and confident thanks to your team.</li>
</ul>
<h2><strong>Nice to Have</strong></h2>
<ul>
<li>Experience in data-driven DevX development using metrics such as DORA.</li>
<li>Experience with AWS.</li>
<li>Experience in Identity and Access Management (IAM) at scale such as JWTs, OIDC and fine-grained authorization.</li>
<li>Experience with Terraform.</li>
</ul>
<h2><strong>How We Work</strong></h2>
<ul>
<li>We come to the office 3 times a week to hang out, whiteboard, and ship together.</li>
<li>We have the latest hardware and software, including frontier AI models on day one.</li>
<li>We're agile, but not dogmatic. Teams decide how they work best.</li>
</ul>
<h2><strong>Why This Role Is Special</strong></h2>
<ul>
<li><strong>Massive leverage</strong>: every improvement you ship is multiplied across hundreds of engineers and thousands of deploys a day.</li>
<li><strong>Full ownership</strong>: from developer research to production rollout to measuring impact, it's yours.</li>
<li><strong>You shape the paved path</strong>: the conventions you set and decisions you make become how Flexport engineering builds for years to come.</li>
</ul>
<h2><strong>What's in it for you:&nbsp;</strong></h2>
<ul>
<li>An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a&nbsp; thriving multinational environment.</li>
<li>Daily catered lunches incl. vegetarian options, breakfast, snacks and soft drinks available in our office on daily basis.</li>
<li>Commute expenses: Flexport will cover&nbsp; home-office commuting costs for employees living outside of Amsterdam.</li>
<li>25 working days as vacation days based on full time employment.</li>
<li>Health insurance: Flexport offers a collective health insurance plan including a basic package and any available additional packages. Your monthly premium is fully paid by Flexport.&nbsp;</li>
<li>A defined pension contribution scheme.</li>
<li>Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.</li>
<li>Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members.</li>
<li>Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.</li>
</ul>
<p>&nbsp;</p>
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<h4>Commitment to Equal Opportunity</h4>
<p>At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.</p>
<h4>Global Data Privacy Notice for Job Candidates and Applicants</h4>
<p>Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;<a href="http://www.flexport.com/privacy" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.flexport.com/privacy&amp;source=gmail&amp;ust=1613840050053000&amp;usg=AFQjCNHD63svlkD-hWHlGuGOM_bSYVrnpw">www.flexport.com/privacy</a>&nbsp;for additional information.</p>
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Senior Software Engineer: Platform

<div class="content-intro"><h2><strong>About Flexport:&nbsp;</strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp;</p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p></div><h2><strong>The opportunity:</strong></h2>
<p>Flexport is a platform for global trade in an industry that comprises 12% of the global GDP.&nbsp; We are the first licensed freight forwarder and customs brokerage built around a modern tech stack.&nbsp; We help the world's fastest-growing brands manage their international supply chains, providing a fully-managed service for moving products between any two places on the planet.</p>
<p>Exceptional software development is integral in allowing us to fulfill our mission of fixing the user experience in global trade. At Flexport you’ll develop products that are at the forefront of reshaping the entire logistics &amp; supply chain industries. You’ll work alongside self-starters interested in solving real-world problems and streamlining the inefficiencies in the complex global trade industry. You’ll have the opportunity to reshape an industry by creating the new operating system for global trade.</p>
<p>Our engineers are top-notch software developers who love listening to the users, working as a team, and proactively taking the lead whenever necessary. The role involves learning the business of freight forwarding, modeling the work that people do to move freight, designing solutions to make it more efficient, and thinking innovatively to automate much of it. In this role, you will have an opportunity to own the design and development of key parts of our forwarding systems. You will have influence on subsystem design and help contribute to a team culture around practices that are critical to a quality product.&nbsp;</p>
<h2><strong>About the team:</strong></h2>
<p>We have multiple teams in Shanghai and Shenzhen working on a suite of core products and services that enable Flexport operation to scale, including Forwarding Application, Client Application, Shipper Application, WMS, Consol Planning Tool, Document Platform (AI empowered), Email Platform, Compliance Platform, Work Assignment Engine, Exception Management, AI Copilot and so on. We are looking for engineers who love learning, are passionate about collaborating, and desire to build solutions with a global impact.</p>
<h2><strong>You will:</strong></h2>
<ul>
<li>Build highly available, secure, distributed systems in a microservice architecture.</li>
<li>Design, develop, test and maintain systems that represent the real-world intricacies of logistics entities, such as shipper, client, cargo, document, carrier, container, email etc.</li>
<li>Collaborate with some of the best engineers in the industry to work on complex business and technical problems.</li>
<li>Work closely with business partners and product managers to distill complex business problems into elegant technical solutions.</li>
<li>Build and launch products rapidly and incrementally. We ship to production dozens of times per day.</li>
<li>Ensure our products maintain a high-quality bar. We believe in anticipating issues by obsessing over metrics and applying key learnings from post-mortems to all our services.</li>
<li>Geek out about shipping and logistics. (We do this often.)</li>
</ul>
<h2><strong>You should have:</strong></h2>
<p><strong>Basic Qualifications</strong></p>
<ul>
<li>3+ years of experience writing software, and a strong engineering background.</li>
<li>2+ years of design and architecture knowledge as well as familiarity with object-oriented analysis and design patterns (OOA/OOD)</li>
<li>Knowledge of at least one programming language such as Ruby, C, C++, Java, or Kotlin</li>
<li>Bachelor's degree in Computer Science or related technical field, or equivalent experience</li>
</ul>
<p><strong>Preferred Qualifications</strong></p>
<ul>
<li>A love of simple, well-tested code that is easy to extend and hard to break.</li>
<li>A bias for action. When you see a problem, you solve it.</li>
<li>The ability to convey technical ideas in common terms to business partners, product managers, and engineers alike.</li>
<li>Experience building large scale, high-performance systems in a complex, multi-tiered, distributed environment</li>
<li>Understanding of performance tradeoffs, load balancing and operational issues</li>
<li>Knowledge of professional software engineering practices &amp; best practices for full software development life cycle, including coding standards, code reviews, source control management, continuous deployments, testing, and operations</li>
<li>Non-optional: an aptitude for learning quickly.</li>
</ul>
<h2><strong>Engineering Culture and Values:</strong></h2>
<ul>
<li>Check out our<a href="https://www.keyvalues.com/flexport"> Key Values</a> profile.</li>
</ul>
<h2><strong>About Flexport:</strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp;</p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p>
<h2><strong>Worried about not having any freight forwarding experience?</strong></h2>
<ul>
<li>Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from<a href="https://www.flexport.com/careers/diversity-and-inclusion"> diverse backgrounds and experiences</a> together with our industry veterans to help move the freight forwarding industry forward.</li>
<li>What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can<a href="https://www.youtube.com/watch?v=3jvRNATITmQ"> help connect the world and break down economic barriers</a>.</li>
<li>We know this industry is complex. That’s why we invest in education starting day one with<a href="https://www.youtube.com/watch?v=KQxp0Y8kSi8&amp;t=2s"> Flexport Academy</a>, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.</li>
</ul>
<p>At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.</p><div class="content-conclusion"><div id="1704749847.557549" class="c-virtual_list__item" data-qa="virtual-list-item" data-item-key="1704749847.557549">
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<h4>Commitment to Equal Opportunity</h4>
<p>At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.</p>
<h4>Global Data Privacy Notice for Job Candidates and Applicants</h4>
<p>Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;<a href="http://www.flexport.com/privacy" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.flexport.com/privacy&amp;source=gmail&amp;ust=1613840050053000&amp;usg=AFQjCNHD63svlkD-hWHlGuGOM_bSYVrnpw">www.flexport.com/privacy</a>&nbsp;for additional information.</p>
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