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galileo

About Us Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.About the Role We're looking for a Lead Product Manager, Clinical Experience to own the strategy and roadmap for how Galileo integrates with, extends, and eventually surpasses traditional EHR infrastructure. This role sits at the intersection of clinical reality and technical execution. A meaningful portion of the work lives close to the clinical data layer, mapping patient information flows across systems, identifying where clinical integrations are brittle or incomplete, and writing specs that turn those gaps into shipped solutions. This is not a ticket-writing role. The decisions made here shape what Galileo can do for patients five years from now. Cross-functional alignment is core to this role. On any given week, that means pressure-testing a FHIR implementation with engineering, reviewing a vendor's interoperability claims with clinical operations, or syncing with leadership on the data strategy roadmap. Strong candidates hold context across these conversations and translate fluently between clinical, technical, and executive audiences. When a tooling decision is unclear or a data integration project lacks a clear owner, this person steps up because they've seen what happens when nobody does. This is a remote position, reporting into the VP of Product Management. Here's what you'll do: Develop and steward Galileo's clinical data and interoperability strategy, aligning engineering, clinical, and leadership stakeholders around a coherent direction Define product requirements for clinical data infrastructure, working closely with engineering to translate clinical workflow needs into technically sound specifications Own the EHR integration roadmap — identify opportunities for tighter integration, define the architecture approach, and drive execution from spec through production Manage enterprise clinical workflow decisions in every phase of the product development lifecycle, from requirements definition through clinical adoption and ongoing performance monitoring Evaluate and guide the responsible use of AI and agentic frameworks in clinical product contexts, with appropriate attention to safety, reliability, and architecture discipline Partner with clinical operations to ensure product decisions reflect how clinicians actually work Drive cross-functional alignment during periods of organizational change, surfacing blockers early and bringing stakeholders to decisions rather than discussions About You You have deep familiarity with how EHR systems are built, integrated, and broken, and you bring that technical context into every product decision. You're known for calling decisions when they need to be called. You've used AI tools to meaningfully accelerate your own output and have thought carefully about where they belong in clinical product work. You've built a data strategy that others actually followed, meaning you can write it, present it, and get people to change what they're doing because of it. You're effective in ambiguous, high-growth environments and don't need a clear playbook to make progress. We would love to hear from you if you have the following or equivalent experience: 8+ years in healthcare technology product management, with at least 4 years in clinical data, EHR integration, or interoperability-focused roles Demonstrated ownership of an interoperability or clinical data strategy that shipped Hands-on EHR experience, from the product or integration side Working knowledge of FHIR R4, HL7 v2/v3, and clinical data standards, conversant enough to engage engineers without a translator Experience managing enterprise clinical tooling decisions affecting clinical workflows at scale Proven ability to operate effectively in ambiguous, high-growth environments without a clear playbook Compensation Range:&nbsp; $200,000-230,000 per year based upon prior experience, performance, and market dynamics. This role is eligible for equity. Benefits Offered: Medical / Dental / Vision insurance Flexible Spending Account Health Savings Account + match Company paid STD/LTD, AD&amp;D, and Life insurance Paid Family Leave 401K + match Paid Time Off How We Hire Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds. We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation&nbsp;and obtain more information regarding online scams at the&nbsp;Federal Trade Commission.

Lead Product Manager, Clinical Experience

About Us Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.About the Role We're looking for a Lead Product Manager for our Clinical Experience team, who will own the strategy and roadmap for how Galileo integrates with, extends, and eventually surpasses traditional EHR infrastructure. This role sits at the intersection of clinical reality and technical execution. A meaningful portion of the work lives close to the clinical data layer, mapping patient information flows across systems, identifying where clinical integrations are brittle or incomplete, and writing specs that turn those gaps into shipped solutions. This is not a ticket-writing role. The decisions made here shape what Galileo can do for patients five years from now. Cross-functional alignment is core to this role. On any given week, that means pressure-testing a FHIR implementation with engineering, reviewing a vendor's interoperability claims with clinical operations, or syncing with leadership on the data strategy roadmap. Strong candidates hold context across these conversations and translate fluently between clinical, technical, and executive audiences. When a tooling decision is unclear or a data integration project lacks a clear owner, this person steps up because they've seen what happens when nobody does. This is a remote position, reporting into the VP of Product Management. Here's what you'll do: Develop and steward Galileo's clinical data and interoperability strategy, aligning engineering, clinical, and leadership stakeholders around a coherent direction Define product requirements for clinical data infrastructure, working closely with engineering to translate clinical workflow needs into technically sound specifications Own the EHR integration roadmap — identify opportunities for tighter integration, define the architecture approach, and drive execution from spec through production Manage enterprise clinical workflow decisions in every phase of the product development lifecycle, from requirements definition through clinical adoption and ongoing performance monitoring Evaluate and guide the responsible use of AI and agentic frameworks in clinical product contexts, with appropriate attention to safety, reliability, and architecture discipline Partner with clinical operations to ensure product decisions reflect how clinicians actually work Drive cross-functional alignment during periods of organizational change, surfacing blockers early and bringing stakeholders to decisions rather than discussions About You You have deep familiarity with how EHR systems are built, integrated, and broken, and you bring that technical context into every product decision. You're known for calling decisions when they need to be called. You've used AI tools to meaningfully accelerate your own output and have thought carefully about where they belong in clinical product work. You've built a data strategy that others actually followed, meaning you can write it, present it, and get people to change what they're doing because of it. You're effective in ambiguous, high-growth environments and don't need a clear playbook to make progress. We would love to hear from you if you have the following or equivalent experience: 8+ years in healthcare technology product management, with at least 4 years in clinical data, EHR integration, or interoperability-focused roles Demonstrated ownership of an interoperability or clinical data strategy that shipped Hands-on EHR experience, from the product or integration side Working knowledge of FHIR R4, HL7 v2/v3, and clinical data standards, conversant enough to engage engineers without a translator Experience managing enterprise clinical tooling decisions affecting clinical workflows at scale Proven ability to operate effectively in ambiguous, high-growth environments without a clear playbook Compensation Range:&nbsp; $200,000-230,000 per year based upon prior experience, performance, and market dynamics. This role is eligible for equity. Benefits Offered: Medical / Dental / Vision insurance Flexible Spending Account Health Savings Account + match Company paid STD/LTD, AD&amp;D, and Life insurance Paid Family Leave 401K + match Paid Time Off How We Hire Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds. We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation&nbsp;and obtain more information regarding online scams at the&nbsp;Federal Trade Commission.

Lead Product Manager

About Us Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.Galileo is transforming how America's workforce experiences healthcare, and we need an exceptional enterprise sales leader to accelerate our expansion. This role owns the full sales cycle with mid-to-large employers (1,000+ employees), partnering with benefits consultants and brokers to replace fragmented, frustrating healthcare with our virtual-first primary care platform. You'll be equal parts strategist, consultant, and closer—building a territory from the ground up while directly impacting how hundreds of thousands of employees access quality care. A Day in the Life You'll spend significant time developing your strategy—researching target accounts, mapping stakeholder landscapes, nurturing broker/consultant relationships, and orchestrating multi-threaded sales campaigns that position Galileo ahead of competitors. Equally important is the consultative aspect of the role: you'll lead discovery conversations with CFOs, CHROs, and benefits teams to diagnose their healthcare challenges, architect custom solutions, and build business cases that survive executive scrutiny. You'll balance independent pipeline development with intensive cross-functional collaboration—partnering with Finance on deal modeling, Legal on contract terms, and Operations on implementation planning—always connecting your work to transforming healthcare delivery for working families. Key Responsibilities Own and build: Develop and execute a multi-year account acquisition strategy for your assigned region/vertical, creating multiple pipeline sources including direct outreach, broker/consultant partnerships, and market trigger identification Drive complex enterprise sales cycles: Manage 12+ month sales processes from initial contact through contract signature, orchestrating engagement across 5-10 stakeholders with competing priorities (C-suite, HR, finance, clinical teams) Build and leverage strategic partnerships: Cultivate relationships with benefits consultants, brokers, and industry influencers who generate recurring qualified opportunities and advocate for Galileo in competitive evaluations Deliver consultative solutions: Lead structured discovery to uncover employer pain points, translate clinical outcomes into financial ROI, and design deal structures that overcome budget and timing obstacles Forecast and report accurately: Maintain disciplined CRM hygiene in Salesforce, provide reliable monthly/quarterly revenue forecasts, and create comprehensive deal documentation that enables seamless cross-functional execution Contribute market intelligence: Serve as a feedback loop to product, marketing, and leadership on competitive dynamics, messaging effectiveness, and emerging customer needs based on frontline insights Ensure successful client launches: Partner with Operations, Finance, Legal, and Client Services throughout the deal lifecycle to align on implementation requirements, success KPIs, and long-term account strategy Must-Have Qualifications 5+ years of B2B sales experience with documented quota attainment in complex, long-cycle environments 3+ years specifically selling to HR/benefits decision-makers in enterprise accounts (1,000+ employees preferred) Proven track record closing multiple deals with annual contract values of $100K+ (must provide specific examples) Direct experience in one or more of these domains: healthcare/benefits sales (health plans, wellness programs, digital health), insurance/broker channel sales, or HR technology sales Demonstrated CRM proficiency (Salesforce or equivalent) with strong documentation discipline and forecast accuracy Experience managing 12+ month sales cycles with seasonal buying patterns and navigating complex procurement processes Ability to travel approximately 30% and authorization to work in the United States What Makes You Stand Out You're a market developer, not an order-taker: You've created non-traditional pipeline sources (like partnerships that generated 40%+ of opportunities), identified market triggers before competitors, and developed sophisticated territory strategies beyond basic segmentation You excel at stakeholder orchestration: You've successfully recovered deals after initial rejection by re-engaging through different stakeholders, and you naturally adapt your pitch for CFOs (financial impact), CHROs (employee experience), and clinical leaders (quality outcomes) You think like a consultant: You've built business cases that survived CFO scrutiny, designed creative deal structures to overcome obstacles, and uncovered non-obvious pain points through structured discovery—going far beyond surface-level cost concerns You're a collaborator who elevates the team: You document deals comprehensively so Finance, Legal, Operations, and Client Services have what they need; you bring back market intelligence from the field; and you've created playbooks or tools that improved team performance You bring existing relationships: You have an established network of benefits consultants, brokers, or enterprise contacts you can activate in this role Benefits &amp; Why Join Us What You'll Gain: Ownership: Build something from the ground up with entrepreneurial autonomy while backed by a proven platform Mission-driven impact: Every deal you close improves healthcare access for thousands of employees and their families Strategic influence: Your market insights will directly shape Galileo's product, positioning, and go-to-market strategy Compensation: $150,000 - $200,000 + variable comp Comprehensive Benefits Package: Medical / Dental / Vision insurance Flexible Spending Account Health Savings Account + match Company paid STD/LTD, AD&amp;D, and Life insurance Paid Family Leave 401K + match Paid Time Off How We Hire Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds. We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation&nbsp;and obtain more information regarding online scams at the&nbsp;Federal Trade Commission.

Enterprise Sales Executive

About Us Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.About the Role: The People Operations Lead will serve as the technical backbone of our HR function, owning the systems, data integrity, and operational workflows that enable our People team to scale effectively. Reporting to the Director of People Strategy &amp; Operations, this role combines operational excellence with hands-on execution, requiring a detail-oriented leader who can independently manage complex HR processes while maintaining 100% accuracy in critical People data. This role is essential to our ability to deliver exceptional employee experiences at scale. You'll own our HRIS infrastructure, design repeatable operational workflows, and serve as the go-to expert for HR systems and data. With the support of cross-functional partners in Finance, IT, and Legal, you'll ensure our People operations run seamlessly—from payroll processing to compliance reporting to employee lifecycle management. Here's what you'll do: Own the technical infrastructure of our HR function, including HRIS administration, data integrity, and systems optimization across the complete employee lifecycle Design and continuously improve repeatable People Operations workflows, identifying bottlenecks, eliminating manual work, and documenting durable processes through SOPs, checklists, and decision guides Manage end-to-end resolution of People requests in Jira, treating each ticket as an opportunity to strengthen operational processes and improve employee experience Drive proactive data reconciliation and audit processes, catching discrepancies before they impact employees, payroll, or compliance requirements Lead multiple concurrent People Operations projects and initiatives, delivering accurate outcomes on time while managing dependencies and risk across HR, Credentialing, and Recruiting operations Serve as the strategic partner for stakeholders across the organization, translating complex HR processes into clear business context and identifying how organizational changes impact systems and data Build preventive controls and edge case handling into processes, anticipating potential failures before they occur and creating scalable solutions that grow with the company Provide data reporting and analytics that go beyond basic requests—identifying trends, surfacing insights, and flagging anomalies that inform People strategy About You: You are a meticulous operator who thrives on building systems and processes that work flawlessly at scale. You possess the rare combination of technical proficiency in HR systems and the strategic judgment to know when to automate, when to create manual controls, and when to escalate. Your ability to spot problems before they happen and your commitment to root cause analysis make you a natural problem-solver who doesn't just fix issues—you prevent them from recurring. Your experience has taught you that great People Operations isn't just about following processes—it's about designing them with the end user in mind, whether that's an employee navigating benefits enrollment or a finance partner reconciling headcount. You excel in fast-paced environments where you can define operational standards, build infrastructure from the ground up, and establish best practices that enable the organization to scale without sacrificing accuracy or employee experience. We would love to hear from you if you have the following or equivalent experience: 5+ years in People Operations with hands-on ownership of HRIS administration and core HR operational workflows across the employee lifecycle Deep expertise in HR data management, reconciliation, and reporting, with advanced Excel proficiency (XLOOKUP, pivot tables, data analysis) demonstrated through real-world application Proven track record of managing end-to-end HR processes including payroll operations, benefits administration, and compliance reporting with exceptional attention to detail and accuracy Experience designing and documenting operational workflows, creating SOPs, and building scalable processes that reduce manual work and improve efficiency Demonstrated ability to manage multiple concurrent priorities and projects, delivering end-to-end outcomes without formal project management overhead while maintaining zero overdue tickets Strong operational judgment with a track record of identifying edge cases, anticipating downstream impacts, and implementing preventive controls before issues arise Business-minded approach that balances tradeoffs between speed, compliance, employee experience, and cost while maintaining data integrity Experience with ticketing systems (Jira preferred) and HRIS platforms (any major system—Rippling, BambooHR, Workday, etc.) Empathetic and human-centered decision-making that considers policy, employee experience, and business impact in every solution Healthcare experience is not required Compensation Range: $120,000 - $130,000 based upon prior experience, performance, and market dynamics Benefits Offered: Medical / Dental / Vision insurance Flexible Spending Account Health Savings Account + match Company paid STD/LTD, AD&amp;D, and Life insurance Paid Family Leave 401K + match Paid Time Off How We Hire Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds. We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation&nbsp;and obtain more information regarding online scams at the&nbsp;Federal Trade Commission.

People Operations Lead

About Us Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.About the Role The Medical Assistant is an integral part of our care team, owning patient relationships and quarter backing a collaborative care plan that drives meaningful impact in our patients’ lives. We’re looking for a teammate who is an innate people person, loves helping others, and has a knack for tenacious problem solving. This is an in office role, supporting our clinic in Starbase, TX. Our clinic is open Monday through Friday from 8am-4pm CST.&nbsp; Here’s what you’ll do: Room patients efficiently, obtaining and documenting vital signs (blood pressure, temperature, pulse, respirations, weight, height) in the EHR Perform venipuncture and capillary blood collection for laboratory testing following proper phlebotomy protocols Administer immunizations and injections per physician orders while maintaining accurate vaccine records Assist providers with minor procedures and examinations as needed Collect and process specimens for laboratory analysis Educate patients on treatment plans, medications, and follow-up care as directed by providers Document patient interactions, clinical data, and care activities accurately in the electronic health record Maintain examination room cleanliness, organization, and adequate supply levels Manage inventory of clinical supplies and medications, placing orders as needed Ensure proper sterilization and maintenance of medical equipment Follow infection control protocols and maintain compliance with safety standards About You You are a creative problem solver and a compassionate provider of support. Your service mindset and deep desire to create meaningful, positive impact, drive you to build trusting relationships. Leveraging both your intrapersonal relationship skills as well as technical clinical skills, you are most fulfilled when you are improving the lives of your patients and bettering your community. We would love to hear from you if you have the following or equivalent experience: At least 2 years clinical experience as LPN or CMA Experience with phlebotomy and injections (vaccines)&nbsp; Reliable access to personal transportation For the safety of our patients and staff, employees in this role must be fully vaccinated with all necessary vaccinations. This includes a booster for a completed COVID-19 vaccination Strong people skills and the ability to connect with anyone Creative problem-solving skills that can be leveraged to empower others and impeccable organizational skills that foster reliability and trustworthiness for colleagues and patients alike Strong communication skills, especially the ability to translate complex ideas into simple language A "hospitality mindset" and track record of creating memorable experiences for others, embodying a true joy in serving others Please note: Every application is thoroughly reviewed by a real person, including the response to the application question. We highly encourage you to be thoughtful in your responses.&nbsp; Compensation: $22 per hour Benefits Offered: Medical / Dental / Vision insurance Flexible Spending Account Health Savings Account + match Company paid STD/LTD, AD&amp;D, and Life insurance Paid Family Leave 401K + match Paid Time Off Physical Requirements: Employee must be able to meet the following requirements with or without a reasonable accommodation: This is primarily a sedentary position.&nbsp; Physical requirements may include lifting up to 10 pounds, manual dexterity, near/far visual acuity, keyboarding, the ability to hear, understand, and distinguish speech, sitting, standing, walking, and screen usage 8 or more hours per day.How We Hire Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds. We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation&nbsp;and obtain more information regarding online scams at the&nbsp;Federal Trade Commission.

Medical Assistant

About Us Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.About the Role Galileo is on a mission to improve the quality and affordability of health care for all—including complex and underserved populations. Our services are a full-spectrum range of 24/7 physical and digital touch points. Most importantly, we’re a trusted partner and advocate for patients, caregivers, and their families.&nbsp; We're currently hiring a full-time Patient Services Representative to join our clinic located in Starbase, TX and be an integral part of ensuring our patients’ &amp; care teams’ needs are met.&nbsp; Our ideal candidate is a master problem solver, has a passion for serving others, has experience in office administration and customer support and is interested in growing in an innovative healthcare company. Here’s what you’ll do: Be an ambassador for patients by creating authentic and memorable human connections in person, over the phone, email and texts Assist the patient and their care team by coordinating care -- facilitate case reviews, schedule appointments, collect medical records, research resources, and understand and clearly communicate insurance and benefits Manage medical inventory and supplies to ensure office operations is organized for smooth and efficient care Work comfortably within multiple systems and be eager to learn new technology and procedures Notice even the small details and continually brainstorm solutions to improve our processes and each patient’s experience About You A successful Patient Services Representative is an intrinsic people person who easily connects with others, delighting in helping solve problems and creating lovely experiences. You have impeccable communication skills and are an efficient, organized taskmaster never overlooking the details. You understand the importance to both the team and to patients of being reliable, prompt, and trustworthy. You are up for a challenge and are excited about learning and growing within an innovative healthcare company.&nbsp; We would love to hear from you if you have the following or equivalent experience: Excited to help people day in and out as you guide them along their healthcare journey Administrative experience including providing high volume and high quality support in an asynchronous environment High touch customer service experience Have the ability to work autonomously Spanish speaking fluency is preferred Availability and flexibility to work in clinic Monday-Friday from 8am-4pm CST Please note: Every application is thoroughly reviewed by a real person, including the response to the application question. We highly encourage you to be thoughtful in your responses.&nbsp; Compensation: $22 per hour Benefits Offered: Medical / Dental / Vision insurance Flexible Spending Account Health Savings Account + match Company paid STD/LTD, AD&amp;D, and Life insurance Paid Family Leave 401K + match Paid Time Off Physical Requirements: Employee must be able to meet the following requirements with or without a reasonable accommodation: This is primarily a sedentary position.&nbsp; Physical requirements may include lifting up to 10 pounds, manual dexterity, near/far visual acuity, keyboarding, the ability to hear, understand, and distinguish speech, sitting, standing, walking, and screen usage 8 or more hours per day.How We Hire Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds. We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation&nbsp;and obtain more information regarding online scams at the&nbsp;Federal Trade Commission.

Patient Services Representative

About Us Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.About the Role Galileo is looking for a culturally sensitive and thoughtful therapist to join us part-time (up to 16 hours/week) as part of our digital-first, primary-care medical group. You will leverage data, technology, and operational rigor in this role to deliver therapy to a diverse patient population. Here’s what you’ll do: Provide integrated behavioral health care among a team of primary and specialty care providers with attention to clinical quality and patient-centricity Maintain a caseload of patients in which you’ll conduct 30 to 45 minute therapy sessions for Galileo patients residing in a state of licensure with set blocks of time to support Galileo patients each week Work with a diverse patient population. We pride ourselves on fostering a culture that is inclusive of all backgrounds Solve patient problems in an efficient, nimble manner by drawing on resourcefulness, collaborating with team members to leverage their expertise, and a “can-do” approach About You Galileo seeks a passionate therapist eager to join a high performing, high-quality clinical team that is professional growth-oriented, outcomes-driven, and innovation-oriented. We are looking for a compassionate therapist who is motivated and excited to fix the broken landscape of mental health by improving accessibility and health outcomes for everyone. We believe in a culture that fosters teamwork, excellence, and sound decision-making—one that is based on mutual respect and trust. We would love to hear from you if you have the following or equivalent experience: 5+ years experience with providing teletherapy (text-based, video, phone) and integrating technology and data into practice/care provision Trained with evidence-based approaches such as cognitive behavioral therapy (CBT), dialectical behavioral therapy (DBT), acceptance and commitment therapy (ACT), mindfulness-based cognitive therapy (MBCT) Comfortable with providing safety planning and intervention during situations where a client might present with higher risks Licensed and credentialed to support patients with clinical concerns such as anxiety, depression, grief, and trauma Active license as a Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW),&nbsp; Licensed Clinical Professional Counselor (LCPC) and/or Clinical Psychologist (PhD/PsyD) Active license in OR is required It's a bonus if you are professionally fluent in Spanish including reading, writing, speaking, and understanding the cultural nuances for native Spanish speakers in a medical setting Compensation: $50-55/hour based on prior experience, performance, and market dynamics How We Care For You Flexible scheduling - design the schedule that works best for YOU Competitive health, vision and dental plans available for eligible employees Company paid short and long term disability 12 weeks paid parental leave&nbsp; Malpractice insurance provided, including tail coverage&nbsp; 401(k) with company match Physical Requirements: Employee must be able to meet the following requirements with or without a reasonable accommodation: This is primarily a sedentary position.&nbsp; Physical requirements may include lifting up to 10 pounds, manual dexterity, near/far visual acuity, keyboarding, the ability to hear, understand, and distinguish speech, sitting, standing, walking, and screen usage 8 or more hours per day.How We Hire Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds. We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation&nbsp;and obtain more information regarding online scams at the&nbsp;Federal Trade Commission.

Behavioral Health Therapist (Part-Time)

About Us Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.About the Role As Director of Consultant Relations, you'll play a pivotal role in Galileo's growth by developing and expanding strategic partnerships with top consulting firms and navigation platforms. You'll be responsible for shaping our go-to-market strategy through partnerships, driving revenue, and managing relationships with our key partners.&nbsp; This role will require a leader who thrives in a fast-paced environment, with a strong track record of building high-impact partnerships in the healthcare industry. Working directly with Sales, Marketing, and Account Management teams, you'll increase awareness and engagement within consulting firms and benefit navigation companies, collaborate to drive significant revenue growth through effective management and expansion of existing partnerships, and build relationships with executive decision-makers in partner organizations. This is a remote role, reporting to the SVP of Commercial Sales. Here’s what you’ll do: Position Galileo as a thought leader with benefits consultants: Develop mindshare and trust by establishing Galileo's expertise and credibility within the consultant community through strategic positioning and relationship building Enable employer sales through consultant relationships: Support the sales team by facilitating introductions, meetings, and leveraging consultant relationships to gain better access and build a meaningful pipeline that drives successful closures Create compelling content and outreach strategies: Partner with marketing to develop targeted materials including webinars, microsites, case studies, and white papers designed specifically for consultant audiences Cultivate internal advocates: Identify and engage clinical subject matter experts within consultant organizations to establish understanding and belief in Galileo's model, enabling them to become internal champions Develop scalable business review frameworks: Create standardized business reviews by partner that can be effectively deployed in conversations with consultants across the country Build strategic preferred partnerships: Explore and develop preferred partnership opportunities with clear objectives and win-win outcomes that drive mutual value Own and drive consultant pipeline results: Take full ownership of the consultant pipeline, driving growth, enabling partners to bring quality prospects, and supporting successful customer onboarding Shape go-to-market strategy: Partner across Sales, Marketing, and Account Management to present a unified presence with benefits consultants and inform overall GTM approach Manage and optimize navigation platform partnerships: Effectively manage existing partnerships with navigation platforms, building pipeline within these channels and clearly communicating the value proposition Leverage client success stories: Feature established clients through webinars, case studies, and video content to support employer partnerships and target prospects linked to strategic partnerships About You You're a seasoned partnership professional who understands that successful channel relationships create measurable business impact through strategic relationship building and execution. You have deep knowledge of the healthcare benefits landscape and understand the distinct priorities and decision-making processes of consultants, employers, and navigation platforms. You excel at building trust and credibility with senior stakeholders and translating complex healthcare solutions into clear value propositions that resonate with different audiences. You thrive in collaborative, cross-functional environments and take ownership of pipeline development and revenue outcomes. You have an established network within the benefits consulting community and know how to leverage these relationships to create opportunities. You're ready to join a growing digital health company and apply your partnership expertise to drive significant business growth. We would love to hear from you if you have the following or equivalent experience: 10+ years of experience in channel partnerships, strategic alliances, or business development in the healthcare industry, with a proven track record of managing high-value partnerships Deep understanding of healthcare sales dynamics, particularly in the digital health and telehealth sectors Expertise in leading cross-functional teams to execute successful go-to-market strategies with partners Existing deep network with benefits consultants and other healthcare stakeholders nationally Strong communication, negotiation, and presentation skills, with the ability to influence and build relationships at the executive level Demonstrated ability to thrive in a fast-paced, entrepreneurial environment and manage multiple priorities A passion for transforming healthcare and improving outcomes for patients Compensation Range: $150,000-$200,000 annualized salary based upon prior experience, performance, and market dynamics. This role is eligible for variable compensation and equity. Benefits Offered: Medical / Dental / Vision insurance Flexible Spending Account Health Savings Account + match Company paid STD/LTD, AD&amp;D, and Life insurance Paid Family Leave 401K + match Paid Time Off How We Hire Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds. We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation&nbsp;and obtain more information regarding online scams at the&nbsp;Federal Trade Commission.

Director, Consultant Relations

About Us Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.About the Role Galileo is seeking Hospitalitarians to join our Virtual Support Team as we bring healthcare to those who need it most! We believe that the visit, the consultation, the lab test is only the surface and that the really exciting work is how we make people feel. How we take care of them, how we help them along their health journey. If you are hyper focused on changing people’s lives, of clearing the way as they take control of their wellbeing, of creating special and unique experiences that defy people’s expectations of what caring for themselves can be and what it can feel like - then you belong at Galileo. Here’s What You’ll Do: Seek to understand the person you are assisting and their unique circumstances. Using this insight you’ll provide unreasonable hospitality and service. Connect folks with the various Galileo services and teams, including clinical and administrative functions. As needed, this can include completing administrative tasks such as processing insurance authorizations, collecting medical records and more. Build strong connections that mean you notice even the small details and continually brainstorm solutions to improve our processes and each person’s experience About You We'd love to hear from you if this sounds like you: Someone who truly enjoys helping people - you never approach a problem as “one size fits all” but creatively resolve issues based on each person’s unique needs Are excited to help people day in and out as you navigate a complex system Are energized by providing high volume and high quality support in an fast-paced environment Have strong written and verbal communication skill with the highest attention to detail Are willing to spend some of your time in an office with like-minded individuals Do not have a healthcare background (or are willing to forget everything you have learned) Can speak both English and Spanish Application Process: Please review the application instructions below. Every application is thoroughly reviewed by a real person, including the response to the application question. We highly encourage you to be thoughtful in your responses. We expect a high volume of applicants to this role. As such, we will close the posting on February 10th to allow time for us to individually review all applications. Compensation Range: $20-22 per hour based on experience, location, and market dynamics Benefits: Medical / Dental / Vision insurance Flexible Spending Account Health Savings Account Company paid STD/LTD, AD&amp;D, and life insurance Up to 12 weeks of paid parental leave 401K with employer match Paid time off How We Hire Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds. We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation&nbsp;and obtain more information regarding online scams at the&nbsp;Federal Trade Commission.

Patient Support Associate

About Us Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.About the Role We're looking for an experienced Head of People who combines strategic thinking with operational excellence. You'll partner with the COO to shape people strategy and lead the execution of infrastructure, programs, and operations that enable Galileo to attract, develop, and retain exceptional talent. This role requires both vision and execution—you'll think ahead about organizational needs while ensuring your team delivers effectively across all priorities, from benefits administration to performance management to recruiting operations, translating business goals into people priorities and building the systems that make them real. This is a remote position, reporting into the Chief Operating Officer. Here's what you'll do: Operational Leadership &amp; Execution Run the day-to-day operations of the People team, ensuring consistent execution across all people priorities and functions Partner with the COO to translate business strategy into people priorities, including workforce planning, organizational design, and capability building aligned to 2026+ strategic goals Anticipate organizational needs 6-12 months ahead, proactively designing people solutions that support business growth, margin expansion, and operational scaling Drive data-informed decision-making across the people function, leveraging analytics to measure effectiveness and identify improvement opportunities Ensure compliance with employment law, benefits regulations, and people requirements across multi-state operations, and oversee employee relations matters People Operations &amp; Infrastructure Lead and optimize People processes, policies, and workflows across the entire employee lifecycle—ensuring onboarding, role transitions, life events, and offboarding are executed professionally Oversee employee benefits strategy and programs, ensuring competitiveness, cost-effectiveness, and excellent employee experience, while ensuring the team executes leave administration and life events seamlessly Oversee payroll, tax compliance, and contractor management operations Optimize People systems and technology infrastructure (HRIS, ATS, analytics tools) to support efficient operations Oversee technical infrastructure for recruiting, People operations, provider credentialing and licensing, and compensation management Program Implementation &amp; Delivery Implement and manage core people programs including performance management, manager enablement, and talent assessment Execute talent development initiatives including upskilling programs, leadership development, and succession planning Drive large-scale people initiatives that affect the entire company, ensuring seamless execution and measurable outcomes Maintain a culture of continuous learning, innovation, and operational excellence Team Leadership Lead and develop a high-performing People team across talent acquisition, People operations, and People experience Provide guidance, feedback, and mentorship to foster team growth and operational effectiveness Establish clear goals, priorities, and accountability across the function to ensure consistent delivery About You You are a strategic People leader who excels at operational execution. You think ahead about what the organization will need—connecting people decisions to business outcomes like profitability, customer satisfaction, and operational efficiency—but you're equally comfortable rolling up your sleeves to get things done. You're comfortable operating both strategically and tactically, partnering with leadership to shape direction while also building the systems, processes, and team capabilities that make strategy real. You use data to inform decisions, build strong teams, create efficient processes, and are motivated by ensuring consistent, high-quality delivery across all people priorities. We would love to hear from you if you have the following or equivalent experience: 10+ years of progressive People leadership experience, with 3+ years leading people operations in high-growth, venture-backed startups or fast-paced environments Proven track record running and optimizing people operations in organizations of 200+ employees Strong operational expertise managing benefits administration, compliance, HRIS implementation, and multi-state people operations Demonstrated success designing and implementing people programs that directly support business objectives and measurable outcomes (e.g., retention, productivity, cost management) Deep expertise with HRIS platforms (e.g., UKG, Workday, BambooHR), ATS systems, and people analytics tools Solid understanding of employment law, compliance requirements, benefits regulations, and risk mitigation Ability to collect, analyze, and present people data to make sound, data-driven decisions Demonstrated ability to execute consistently and effectively—comfortable ensuring team delivery while also jumping into hands-on work Digital health industry experience is a plus but not required Compensation Range:&nbsp; $225,000-275,000 per year based upon prior experience, performance, and market dynamics. This role is eligible for equity. Benefits Offered: Medical / Dental / Vision insurance Flexible Spending Account Health Savings Account + match Company paid STD/LTD, AD&amp;D, and Life insurance Paid Family Leave 401K + match Paid Time Off Application Timeline:&nbsp;We expect a high volume of applicants to this role. As such, we will be closing the application window by end of day on Feb 13th to allow our team to thoroughly review applications.How We Hire Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds. We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation&nbsp;and obtain more information regarding online scams at the&nbsp;Federal Trade Commission.

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