HackerRank is a technology hiring platform that is the standard for assessing developer skills for over 3,000 companies around the world. HackerRank helps companies hire skilled developers and innovate faster by enabling tech recruiters and hiring managers to objectively evaluate talent at every stage of the recruiting process.

hackerrank

<div class="content-intro"><p>HackerRank helps companies like NVIDIA, Amazon, and Microsoft hire and upskill the next generation of developers based on skills, not pedigree. Our platform is trusted by over 2,500 of the world’s most innovative companies to build strong engineering teams ready for what’s next.<br><br>Software has entered an era where humans and AI build side by side. As this shift accelerates, the definition of strong technical talent is changing. We give companies better ways to identify and invest in next-generation skills.<br><br>People at HackerRank care deeply about the impact of their work and sweat the small details so our customers can be wildly successful with products they genuinely love to use. We move with urgency and believe great outcomes come from high standards.</p></div><h4><strong>About the role</strong></h4>
<p>HackerRank Interviews is a live technical interviewing platform designed to evaluate how candidates solve realistic engineering problems, not just whether they can pass an algorithm test. Candidates and interviewers collaborate in a shared workspace using coding tools, production-style repositories, and Plan-Build-Review tasks. The platform also supports observable AI-assisted development, letting teams assess how candidates prompt, review, and apply AI-generated work, with observation tools and post-interview reports giving hiring teams clearer, structured evidence for decisions.<br>In this role, you'll help lead the Interviews product - an AI-native, pair-programming interview experience that gives interviewers the ability to collaborate with candidates on real-world problems and code repos. You'll shape how the platform evolves across richer ADE experiences (harnesses like Claude Code and Codex CLI), Chakra Assist for evaluation, richer session observation (screen sharing, A/V), and reporting across in-product, exports, APIs and MCP. You'll work closely with engineers as collaborators and as the product's core customer and user base including senior engineering leadership as stakeholders who care deeply about this space.</p>
<h4><strong>What you will do</strong></h4>
<ul>
<li>Own the roadmap for how HackerRank Interviews evaluates AI-assisted development including richer ADE harnesses, Chakra Assist, and session observation capabilities.</li>
<li>Define how the platform captures and surfaces signals on how candidates prompt, review and apply AI-generated work, so interviewers get clearer, structured evidence.</li>
<li>Drive the reporting and integration strategy across in-product reporting, exports, APIs and MCP.</li>
<li>Engage directly with engineering customers and users including senior engineering leadership as the primary audience for this product, translating their needs into roadmap decisions.</li>
<li>Represent the product in high-visibility, customer-facing moments with composure, including when executives engage directly and unexpectedly.</li>
<li>Partner closely with Engineering and Design to ship production-quality, AI-native interview experiences.</li>
<li>Embrace AI - in how we operate, as well as in the product.</li>
</ul>
<h4><strong>Who you are</strong></h4>
<ul>
<li>Overall 7+ years of total professional experience including at least 1 year of hands-on Software Engineering.</li>
<li>5+ years of Product Management experience, preferably building B2B SaaS, enterprise products and/or tech services and/or platforms, and you are currently working as a PM today.</li>
<li>Comfortable being the technical/product voice in a room full of engineers, including stakeholders like senior engineering leadership</li>
<li>Able to stay composed and sound under sudden high-visibility pressure for example, a CTO persona dropping into a live customer channel.</li>
<li>A strategic thinker who can evaluate complex challenges, prioritise effectively, and balance short-term progress with long-term success.</li>
<li>Deeply passionate about AI using it as a reflex across your own workflows, not just in the product you build.</li>
<li>Ability to deep dive into ambitious problem statements and create customer value.</li>
<li>Proven track record of successfully launching and growing new products and/or significant features.</li>
<li>Ability to work in a fast paced cross team, cross geo environment and to deliver on a common vision.</li>
<li>Ability to work with engineers, designers and analysts and be comfortable presenting to non-technical/business stakeholders and customers.</li>
</ul>
<h4><strong>Even better if you have</strong></h4>
<ul>
<li>Hands-on fluency with agentic coding harnesses (Claude Code, Codex CLI, Cursor, Copilot Workspace, or similar) deep enough to reason about what a good&nbsp; AI-assisted engineering actually looks like.</li>
<li>Experience designing or owning a GTM motion where the buyer and user were engineers or engineering leadership, rather than a traditional non-technical economic buyer.</li>
<li>Experience operating in a lean, founder-style team with no dedicated marketing support i.e., you've personally built your own sales decks, messaging and customer-facing materials before, not just briefed a marketing team.</li>
<li>Background in HR tech, talent assessment, or technical hiring.</li>
<li>Experience building reporting/analytics or API-level integrations (e.g. MCP, data exports) for a technical audience.</li>
</ul>
<h4><strong>You will thrive in this role if you</strong></h4>
<ul>
<li><strong>You are a builder at heart.</strong> You enjoy creating something from scratch, transforming ideas into tangible, high-impact products.</li>
<li><strong>Ambiguity excites you</strong>. You’re comfortable working in undefined spaces, carving out clarity where little exists, and defining a clear vision and strategy.</li>
<li><strong>You take a customer-first approach.</strong> You excel at identifying unmet customer needs and turning those insights into innovative product solutions.</li>
<li><strong>You are a strategic thinker.</strong> You can evaluate complex challenges, prioritise effectively, and make decisions that balance short-term progress with long-term success.</li>
<li><strong>You thrive in fast-paced environments.</strong> You’re energised by working on high-impact initiatives where priorities can shift as you gain new insights.</li>
<li><strong>You have a bias for action.</strong> You’re not afraid to experiment, iterate, and learn quickly in pursuit of delivering exceptional outcomes.</li>
<li><strong>You are deeply passionate about AI.</strong> You’re in the weeds and trying out AI tools constantly and are at a point where you are using AI as a reflex to try and automate several workflows in your life and 10x yourself.</li>
</ul><div class="content-conclusion"><p><strong>Want to learn more about HackerRank?</strong>&nbsp;Check out&nbsp;<a href="http://hackerrank.com/">HackerRank.com</a>&nbsp;to explore our products, solutions and resources, and dive into our story and mission&nbsp;<a href="https://www.hackerrank.com/about-us/">here</a>.</p>
<p>HackerRank is a proud equal employment opportunity and affirmative action employer. We provide equal opportunity to everyone for employment based on individual performance and qualification. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.&nbsp;</p>
<p><a href="https://www.linkedin.com/company/hackerrank/">Linkedin</a> | <a href="https://twitter.com/hackerrank">X</a>&nbsp;|<a href="https://www.linkedin.com/company/hackerrank/">&nbsp;</a><a href="https://blog.hackerrank.com/?utm_medium=email&amp;utm_content=signature">Blog</a>&nbsp;|&nbsp;<a href="https://www.instagram.com/hackerrank?igsh=MWNid2d6aWlxYnl0OQ==">Instagram</a>&nbsp;|&nbsp;<a href="https://www.instagram.com/lifeathackerrank?igsh=eDFta3owaTJsbW5x">Life@HackerRank</a></p>
<p><em>Notice to prospective HackerRank job applicants:</em></p>
<ul>
<li><em>Our Recruiters use @hackerrank.com email addresses.</em></li>
<li><em>We never ask for payment or credit check information to apply, interview, or work here.</em></li>
</ul></div>

Principal Product Manager

<div class="content-intro"><p>HackerRank helps companies like NVIDIA, Amazon, and Microsoft hire and upskill the next generation of developers based on skills, not pedigree. Our platform is trusted by over 2,500 of the world’s most innovative companies to build strong engineering teams ready for what’s next.<br><br>Software has entered an era where humans and AI build side by side. As this shift accelerates, the definition of strong technical talent is changing. We give companies better ways to identify and invest in next-generation skills.<br><br>People at HackerRank care deeply about the impact of their work and sweat the small details so our customers can be wildly successful with products they genuinely love to use. We move with urgency and believe great outcomes come from high standards.</p></div><h4><strong>About the role</strong></h4>
<p>As an Engineering Manager on the Assessment Platform team, you will lead the technical vision and execution for the systems that power the assessments on HackerRank. This includes giving candidates the ability to work on a real world application running on dedicated VMs with an online ADE built by HackerRank. Doing this for concurrencies of up to 100K candidates is a very interesting technical challenge. You will also partner with product teams across HackerRank to embed these solutions into every product, drive the team's roadmap, and build a high-performing, growth-oriented team that delivers scalable, resilient systems.</p>
<h4><strong>What you will do</strong></h4>
<ul>
<li>Own the vision and roadmap for assessment platform, working closely with Product to shape priorities.</li>
<li>Architect systems that reliably handle 100k+ concurrent users.</li>
<li>Own delivery commitments and run the team's day-to-day execution using agile practices.</li>
<li>Ensure operational excellence: reliability, incident response, security and privacy.</li>
<li>Hire, mentor and grow engineers, and set clear career paths for each team member.</li>
<li>Define how the team uses AI tools in development to improve quality and speed.</li>
<li>Partner with Product, infrastructure and Security teams.</li>
</ul>
<h4><strong>Who you are</strong></h4>
<ul>
<li>8+ years of software development experience, including 3+ years leading engineering teams.</li>
<li>Strong experience designing highly available, scalable, fault-tolerant, secure distributed systems and large-scale web services.</li>
<li>Strong technical leadership, with the ability to drive critical architecture discussions.</li>
<li>Proven record of hiring, leading and mentoring technical teams and managing stakeholder expectations.</li>
<li>Hands-on proficiency in at least one of Go, Python, Ruby or <a href="http://node.js">Node.js</a></li>
<li>Strong hands-on proficiency in at least one of AWS or GCP.</li>
<li>Clear communicator who thrives in fast-paced, evolving environments.</li>
</ul>
<h4>Even better if you have</h4>
<ul>
<li>Experience building or scaling cloud IDEs, remote dev environments, or online coding platforms, with a developer-first mindset.</li>
<li>Hands-on depth in containers, Kubernetes, and on-demand VM or sandboxed compute at scale.</li>
<li>A track record of load testing, autoscaling, and capacity planning for spiky, event-driven traffic.</li>
<li>Experience driving AI-assisted development practices across an engineering team.</li>
</ul>
<h4><strong>You will thrive in this role if you</strong></h4>
<ul>
<li>Enjoy balancing hands-on technical contributions with people leadership.</li>
<li>Think strategically about long-term platform scalability while delivering short-term results.</li>
<li>Comfortable operating in fast-paced, evolving environments.</li>
<li>Take ownership end-to-end&nbsp; from roadmap definition to execution and team growth.</li>
</ul><div class="content-conclusion"><p><strong>Want to learn more about HackerRank?</strong>&nbsp;Check out&nbsp;<a href="http://hackerrank.com/">HackerRank.com</a>&nbsp;to explore our products, solutions and resources, and dive into our story and mission&nbsp;<a href="https://www.hackerrank.com/about-us/">here</a>.</p>
<p>HackerRank is a proud equal employment opportunity and affirmative action employer. We provide equal opportunity to everyone for employment based on individual performance and qualification. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.&nbsp;</p>
<p><a href="https://www.linkedin.com/company/hackerrank/">Linkedin</a> | <a href="https://twitter.com/hackerrank">X</a>&nbsp;|<a href="https://www.linkedin.com/company/hackerrank/">&nbsp;</a><a href="https://blog.hackerrank.com/?utm_medium=email&amp;utm_content=signature">Blog</a>&nbsp;|&nbsp;<a href="https://www.instagram.com/hackerrank?igsh=MWNid2d6aWlxYnl0OQ==">Instagram</a>&nbsp;|&nbsp;<a href="https://www.instagram.com/lifeathackerrank?igsh=eDFta3owaTJsbW5x">Life@HackerRank</a></p>
<p><em>Notice to prospective HackerRank job applicants:</em></p>
<ul>
<li><em>Our Recruiters use @hackerrank.com email addresses.</em></li>
<li><em>We never ask for payment or credit check information to apply, interview, or work here.</em></li>
</ul></div>

Senior Engineering Manager

<div class="content-intro"><p>HackerRank helps companies like NVIDIA, Amazon, and Microsoft hire and upskill the next generation of developers based on skills, not pedigree. Our platform is trusted by over 2,500 of the world’s most innovative companies to build strong engineering teams ready for what’s next.<br><br>Software has entered an era where humans and AI build side by side. As this shift accelerates, the definition of strong technical talent is changing. We give companies better ways to identify and invest in next-generation skills.<br><br>People at HackerRank care deeply about the impact of their work and sweat the small details so our customers can be wildly successful with products they genuinely love to use. We move with urgency and believe great outcomes come from high standards.</p></div><h4><strong>About the role</strong></h4>
<p>Hiring is one of the most consequential decisions a company makes. 3,000+ enterprises rely on HackerRank to get it right. We are now reinventing how that works for the agentic era. The AI/ML&nbsp; systems that power this platform are not auxiliary features. They are the product.</p>
<h4><strong>Open Problems</strong></h4>
<p>The agentic era is reshaping every layer of the hiring stack. These are some of the core problems you'll be working across, none of them fully solved.</p>
<ul>
<li><strong>Chakra: </strong>Building an autonomous AI interviewer that conducts, adapts to, and evaluates technical interviews end to end.</li>
<li><strong>Integrity: </strong>Detecting fraud and suspicious behavior across multiple signal types. The ways candidates game assessments change frequently, and the models need to keep up.</li>
<li><strong>Evaluation: </strong>Measuring technical skill in a world where AI writes the code. The old proxies no longer hold and the new ones have not been defined yet.</li>
</ul>
<p>Your focus will shift across these depending on where the highest-leverage work is at any given time.</p>
<h4><strong>What you will do</strong></h4>
<ul>
<li>Research, Design, and Develop advanced Deep Learning models and novel Neural architectures.</li>
<li>Explore architectures beyond Transformers, including State Space Models (SSMs), Liquid Neural Networks (LNNs), and Hybrid approaches.</li>
<li>Design and implement Agentic AI systems, Recursive Reasoning Engines, and tool-augmented architectures.</li>
<li>Fine-tuning of models using PEFT (e.g. LoRA, QLoRA etc.), and Knowledge Distillation.</li>
<li>Optimize model Performance, Inference Efficiency, Latency, and Memory utilization.</li>
<li>Design rigorous experiments, evaluation frameworks, and benchmarks to validate research hypotheses.</li>
<li>Translate cutting-edge research into scalable, production-grade AI systems.</li>
</ul>
<h4><strong>Who you are</strong></h4>
<ul>
<li>M.Tech./M.S./Ph.D. in AI/ML or related disciplines, preferably from a Tier 1 premier Research Institution.</li>
<li>2–3 years of experience in Deep Learning, Machine Learning, or Applied AI Research.</li>
<li>Strong foundations in Linear Algebra, Probability, Statistics, Optimization, and Deep Learning algorithms.</li>
<li>Proficient in frameworks like PyTorch/JAX, with hands-on model development experience.</li>
<li>Demonstrated ability to implement, reproduce, and extend research papers, including building neural architectures from scratch.</li>
<li>Familiarity with distributed computing, GPU acceleration, and scalable ML infrastructure.</li>
<li>Strong understanding of experimental design, model evaluation, benchmarking, and statistical validation.</li>
<li>Demonstrated research aptitude through publications, open-source contributions etc.</li>
</ul>
<h4>Even better if you have</h4>
<ul>
<li>Publications at top venues (NeurIPS, ICML, ICLR, ACL) or notable open-source contributions in model architectures or agentic systems.</li>
<li>Experience with LLM evaluation, fraud or anomaly detection, or building systems where the “ground truth” is still being defined.</li>
<li>Hands-on work taking models from research into low-latency, production inference, such as quantization, distillation, or serving optimization.</li>
</ul>
<h4><strong>You will thrive here if you</strong></h4>
<ul>
<li>You enjoy<strong> </strong>solving open-ended research problems and challenging established assumptions.</li>
<li>You prefer first-principles thinking and rigorous experimentation over simply applying existing models.</li>
<li>You are excited to explore next-generation AI architectures beyond traditional Transformers.</li>
<li>You thrive in a fast-paced environment with intellectual freedom, ownership, and direct collaboration with leadership.</li>
<li>You are passionate about turning novel AI research into efficient, scalable, real-world systems.</li>
</ul><div class="content-conclusion"><p><strong>Want to learn more about HackerRank?</strong>&nbsp;Check out&nbsp;<a href="http://hackerrank.com/">HackerRank.com</a>&nbsp;to explore our products, solutions and resources, and dive into our story and mission&nbsp;<a href="https://www.hackerrank.com/about-us/">here</a>.</p>
<p>HackerRank is a proud equal employment opportunity and affirmative action employer. We provide equal opportunity to everyone for employment based on individual performance and qualification. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.&nbsp;</p>
<p><a href="https://www.linkedin.com/company/hackerrank/">Linkedin</a> | <a href="https://twitter.com/hackerrank">X</a>&nbsp;|<a href="https://www.linkedin.com/company/hackerrank/">&nbsp;</a><a href="https://blog.hackerrank.com/?utm_medium=email&amp;utm_content=signature">Blog</a>&nbsp;|&nbsp;<a href="https://www.instagram.com/hackerrank?igsh=MWNid2d6aWlxYnl0OQ==">Instagram</a>&nbsp;|&nbsp;<a href="https://www.instagram.com/lifeathackerrank?igsh=eDFta3owaTJsbW5x">Life@HackerRank</a></p>
<p><em>Notice to prospective HackerRank job applicants:</em></p>
<ul>
<li><em>Our Recruiters use @hackerrank.com email addresses.</em></li>
<li><em>We never ask for payment or credit check information to apply, interview, or work here.</em></li>
</ul></div>

Deep Learning Research Engineer

<div class="content-intro"><p>HackerRank helps companies like NVIDIA, Amazon, and Microsoft hire and upskill the next generation of developers based on skills, not pedigree. Our platform is trusted by over 2,500 of the world’s most innovative companies to build strong engineering teams ready for what’s next.<br><br>Software has entered an era where humans and AI build side by side. As this shift accelerates, the definition of strong technical talent is changing. We give companies better ways to identify and invest in next-generation skills.<br><br>People at HackerRank care deeply about the impact of their work and sweat the small details so our customers can be wildly successful with products they genuinely love to use. We move with urgency and believe great outcomes come from high standards.</p></div><h4 style="text-align: center;">&nbsp;</h4>
<h4 style="text-align: center;"><em>This is a 6-month full-time onsite internship (Jan - June 2027).</em></h4>
<h4 style="text-align: center;"><em>Please apply only if you're available full-time to work from the Bengaluru office for the entire duration.</em></h4>
<p>&nbsp;</p>
<p>If you're obsessed with writing great code that will be used by other great engineers around the world, read on - this just may be the perfect role for you. HackerRank is looking for high-potential Hacker Interns to join our team of world-class full-time Hackers as we build the most engaged community of Developers.</p>
<h4><strong>Life as an intern at HackerRank</strong></h4>
<p>World-class mentors, great culture, amazing people and opportunities to make a difference all in a real-world scenario and right at the beginning of your career! If this sounds exciting, read on...</p>
<ul>
<li>Each one of you will be paired with a mentor, who will support you throughout your internship.</li>
<li>You get to push your code to prod and contribute to meaningful &amp; real-world projects right from your first month.</li>
<li>Transparent communication is one of the principles that&nbsp; guides us. You’ll have access to all the information needed including the company’s progress every week directly from the Executive team.&nbsp;</li>
<li>You’ll have direct access to all employees in the company and can always challenge the status quo, enabling you to be more data driven.&nbsp;</li>
<li>Whether you're graduating and seeking a full-time position after your internship, or hoping to return for another internship next year, you'll be considered for a returning offer during your internship.</li>
</ul>
<p><strong>Every intern batch designs its own page. See what past batches built</strong></p>
<ul>
<li>The early days: <a href="https://www.hackerrank.com/interns/2014">2014</a> · <a href="https://www.hackerrank.com/interns/2015">2015</a> · <a href="https://www.hackerrank.com/interns/2016">2016</a> · <a href="https://www.hackerrank.com/interns/2017">2017</a></li>
<li>2018-2019: <a href="https://www.hackerrank.com/interns/2018/winter">2018 winter</a> · <a href="https://www.hackerrank.com/interns/2018/summer">2018 summer</a> · <a href="https://www.hackerrank.com/interns/2019/winter">2019 winter</a> · <a href="https://www.hackerrank.com/interns/2019/summer">2019 summer</a></li>
<li>2020-2022: <a href="https://www.hackerrank.com/interns/2020">2020</a> · <a href="https://www.hackerrank.com/interns/2021">2021 winter</a> · <a href="https://www.hackerrank.com/interns/2021/summer/">2021 summer</a> · <a href="https://www.hackerrank.com/interns/2022/winter">2022 winter</a> · <a href="https://www.hackerrank.com/interns/2022/summer">2022 summer</a></li>
<li>Most recent: <a href="https://www.hackerrank.com/interns/2024/">2024</a> · <a href="https://www.hackerrank.com/interns/2025">2025</a> · <a href="https://www.hackerrank.com/interns/2026">2026</a></li>
</ul>
<p><strong>Don't take our word for it. Take theirs<br></strong>Our past interns share what the experience was really like:</p>
<ul>
<li><a href="https://blog.ishandeveloper.com/hackerrank">Ishan</a>, <a href="https://medium.com/@abhi211199/internship-experience-with-hackerrank-india-from-the-lens-of-an-sde-a085134c1104">Abhishek</a> and <a href="https://adyasha.in/series">Adyasha</a>, who wrote a full blog series (2021 summer)</li>
<li><a href="https://priyasrivastava.hashnode.dev/my-hackerrank-internship-experience">Priya</a> (2023)</li>
<li><a href="https://sindhuinti.hashnode.dev/my-internship-experience-at-hackerrank">Sindhu</a> and <a href="https://medium.com/@kc220313/my-internship-adventures-at-hackerrank-the-beginning-583fdf9dcf01">Khushboo</a> (2024)</li>
<li><a href="https://blog-sharanya.hashnode.dev/hackerrank-internship-journey">Sharanya</a> and <a href="https://lnkd.in/p/g_ZsaZ6z">Anshika</a> (2026)</li>
</ul>
<p>You can read many more blogs and watch videos<a href="https://linktr.ee/blogsbyhackerrankinterns"> here</a></p>
<p><strong>How we work</strong></p>
<ul>
<li>Care about the craft. From the code we ship to the words we use with customers, small things add up to an experience worth being proud of. Then we find ways to make it better.</li>
<li>One team. Engineering, product, design and others bring different skills, but the outcome belongs to everyone.</li>
<li>Developers first. Every decision gets one test: does it help developers do their best work?</li>
<li>Go deep. Learn the product, understand the problem, and share what you know with the people around you.</li>
<li>Own it. Bring the right people together, follow through on commitments, and raise issues early.</li>
</ul>
<p><strong>FAQs</strong></p>
<ol>
<li>Is it only for 6 months? Yes, it is a <strong>6-month full-time</strong> Internship.</li>
<li>Is it a Paid/Unpaid internship? It is a <strong>paid</strong> Internship and comes with a lot more</li>
<li>Is it a remote internship? No, this is a <strong>full-time, in-office</strong> internship.&nbsp;</li>
<li>What benefits do I avail apart from the stipend? There is <strong>insurance, coverage of two-way travel</strong>, various reimbursements and so much more!</li>
<li>Is there any resume format? There isn't a specific format, but your may go to<a href="https://www.hackerrank.com/resume"> hackerrank.com/resume</a> and create a resume there.&nbsp;</li>
</ol>
<p>If you have any questions about the steps mentioned above, write to internship-queries@hackerrank.com and someone from our team will answer them.</p><div class="content-conclusion"><p><strong>Want to learn more about HackerRank?</strong>&nbsp;Check out&nbsp;<a href="http://hackerrank.com/">HackerRank.com</a>&nbsp;to explore our products, solutions and resources, and dive into our story and mission&nbsp;<a href="https://www.hackerrank.com/about-us/">here</a>.</p>
<p>HackerRank is a proud equal employment opportunity and affirmative action employer. We provide equal opportunity to everyone for employment based on individual performance and qualification. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.&nbsp;</p>
<p><a href="https://www.linkedin.com/company/hackerrank/">Linkedin</a> | <a href="https://twitter.com/hackerrank">X</a>&nbsp;|<a href="https://www.linkedin.com/company/hackerrank/">&nbsp;</a><a href="https://blog.hackerrank.com/?utm_medium=email&amp;utm_content=signature">Blog</a>&nbsp;|&nbsp;<a href="https://www.instagram.com/hackerrank?igsh=MWNid2d6aWlxYnl0OQ==">Instagram</a>&nbsp;|&nbsp;<a href="https://www.instagram.com/lifeathackerrank?igsh=eDFta3owaTJsbW5x">Life@HackerRank</a></p>
<p><em>Notice to prospective HackerRank job applicants:</em></p>
<ul>
<li><em>Our Recruiters use @hackerrank.com email addresses.</em></li>
<li><em>We never ask for payment or credit check information to apply, interview, or work here.</em></li>
</ul></div>

Software Development Engineer Intern

<div class="content-intro"><p>HackerRank helps companies like NVIDIA, Amazon, and Microsoft hire and upskill the next generation of developers based on skills, not pedigree. Our platform is trusted by over 2,500 of the world’s most innovative companies to build strong engineering teams ready for what’s next.<br><br>Software has entered an era where humans and AI build side by side. As this shift accelerates, the definition of strong technical talent is changing. We give companies better ways to identify and invest in next-generation skills.<br><br>People at HackerRank care deeply about the impact of their work and sweat the small details so our customers can be wildly successful with products they genuinely love to use. We move with urgency and believe great outcomes come from high standards.</p></div><h4><strong>About the role</strong></h4>
<p>Customer Experience Engineering is where customers, product, and engineering meet. As a CXE 2, you’ll lead complex technical problems and high-stakes customer situations from investigation through resolution and prevention. You’ll combine technical depth with the judgment and communication needed to guide customers when the answer is not yet clear.</p>
<p>CXE works from one shared queue. You’ll take the lead on problems that require deeper investigation, solution design, or cross-team coordination, while helping the team respond to customer needs across the queue. You’ll also turn what you learn into solutions, tools, and AI-enabled workflows that reduce repeat problems.</p>
<p><strong>What you’ll do</strong></p>
<ul>
<li>Own complex, ambiguous, enterprise, and escalated customer problems through investigation, resolution, communication, and closure.</li>
<li>Come prepared to lead technical customer calls and escalations. Understand the account and issue history, ask precise questions, explain what is known and unknown, and give customers a clear plan and next update.</li>
<li>Investigate unfamiliar issues across web applications, APIs, integrations, authentication, data, and code paths. Use logs, audit trails, session data, and monitoring tools to reconstruct what happened, test hypotheses, and identify a path to resolution when no playbook exists.</li>
<li>Build scripts, integrations, automations, tooling, and other technical solutions for customer and team needs. Contribute code fixes where appropriate through Engineering review.</li>
<li>Build and improve AI agents and workflows. Evaluate their accuracy and reliability, strengthen the context and safeguards they depend on, and measure whether they reduce customer effort or repeat work.</li>
<li>Lead CXE’s technical and customer response during high-severity incidents. Help drive containment, engage the right on-call teams, provide timely updates, contribute to customer-facing RCAs, and follow corrective actions through to completion.</li>
<li>Partner with account teams to understand strategic customers, spot recurring friction or emerging risks, and address problems before they become escalations.</li>
<li>Manage concurrent priorities while protecting shared queue health, service levels, and communication quality across shifts and regions.</li>
<li>Turn patterns from customer issues into adopted runbooks, onboarding improvements, automation, product feedback, or Engineering action that reduces recurrence. Mentor CXE 1 engineers through pairing, reviews, and case debriefs.</li>
<li>Participate in rotational shifts and on-call coverage, including occasional evenings or weekends, to support global customer needs.</li>
</ul>
<h4><strong>Who you are</strong></h4>
<ul>
<li>You have 3 to 7 years of experience in technical support, product support, solutions engineering, implementation, cloud support, software engineering, SDET, or a similar customer-facing technical role.</li>
<li>You can independently investigate unfamiliar technical problems using API and application logs, audit trails, monitoring, session data, and other available tools. You can isolate likely causes across web applications, APIs, integrations, and customer workflows, and explain the evidence behind your conclusions.</li>
<li>&nbsp;You know how to reconcile conflicting evidence, validate findings, and diagnose authentication and integration failures across systems.</li>
<li>You can write and debug practical code in Python or a similar language, read unfamiliar code, and build scripts or automations that others can use.</li>
<li>You are ready to lead difficult customer conversations. You prepare thoroughly, communicate with technical credibility and empathy, adapt your message to different audiences, and give clear updates even before the root cause is known.</li>
<li>You make sound decisions under pressure: assessing impact, prioritising work, bringing in the right people, and keeping investigations moving.</li>
<li>You take ownership without waiting to be chased. You can work effectively across Engineering, Product, and GTM while keeping both technical accountability and the customer’s next steps clear.</li>
<li>You have hands-on experience using AI to investigate, build, and improve workflows, and you test its output before relying on it.</li>
<li>You are open to rotational shifts and occasional on-call coverage across a global customer base.</li>
</ul>
<h4><strong>Even better if you&nbsp;</strong></h4>
<ul>
<li>Debugged ATS, HR-tech, developer-tooling, or other complex B2B SaaS integrations.</li>
<li>Built and maintained customer solutions, internal tools, agents, or automations that were adopted and had measurable impact.</li>
<li>Evaluated AI agents or workflows for accuracy, reliability, and safety, then improved them based on real use.</li>
<li>Contributed fixes or improvements to a production codebase in a support, solutions, tooling, or software engineering context.</li>
<li>Worked directly with strategic enterprise customers on technical solutions or proactive risk reduction.</li>
</ul>
<h4><strong>You will thrive in this role if</strong></h4>
<ul>
<li>You enjoy getting to the bottom of customer problems and building solutions that prevent them from recurring.</li>
<li>You can be calm and credible with a customer under pressure while driving a rigorous technical investigation behind the scenes.</li>
<li>You move comfortably between debugging, building, customer communication, and cross-team coordination.</li>
<li>You see patterns across individual cases and turn them into improvements the team adopts.</li>
<li>You use AI and coding tools to extend what you can do and take responsibility for the quality of what you build.</li>
<li>You help others grow through your judgment, coaching, and the systems you leave behind.</li>
</ul>
<h4><strong>Compensation</strong></h4>
<p>The base salary range for this role is $120,000–$135,000, plus a target 10% annual bonus tied to individual and company performance. You will also receive equity (stock options) and a comprehensive package of cash and non-cash benefits.</p><div class="content-conclusion"><p><strong>Want to learn more about HackerRank?</strong>&nbsp;Check out&nbsp;<a href="http://hackerrank.com/">HackerRank.com</a>&nbsp;to explore our products, solutions and resources, and dive into our story and mission&nbsp;<a href="https://www.hackerrank.com/about-us/">here</a>.</p>
<p>HackerRank is a proud equal employment opportunity and affirmative action employer. We provide equal opportunity to everyone for employment based on individual performance and qualification. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.&nbsp;</p>
<p><a href="https://www.linkedin.com/company/hackerrank/">Linkedin</a> | <a href="https://twitter.com/hackerrank">X</a>&nbsp;|<a href="https://www.linkedin.com/company/hackerrank/">&nbsp;</a><a href="https://blog.hackerrank.com/?utm_medium=email&amp;utm_content=signature">Blog</a>&nbsp;|&nbsp;<a href="https://www.instagram.com/hackerrank?igsh=MWNid2d6aWlxYnl0OQ==">Instagram</a>&nbsp;|&nbsp;<a href="https://www.instagram.com/lifeathackerrank?igsh=eDFta3owaTJsbW5x">Life@HackerRank</a></p>
<p><em>Notice to prospective HackerRank job applicants:</em></p>
<ul>
<li><em>Our Recruiters use @hackerrank.com email addresses.</em></li>
<li><em>We never ask for payment or credit check information to apply, interview, or work here.</em></li>
</ul></div>

Customer Experience Engineer, L2

<div class="content-intro"><p>HackerRank helps companies like NVIDIA, Amazon, and Microsoft hire and upskill the next generation of developers based on skills, not pedigree. Our platform is trusted by over 2,500 of the world’s most innovative companies to build strong engineering teams ready for what’s next.<br><br>Software has entered an era where humans and AI build side by side. As this shift accelerates, the definition of strong technical talent is changing. We give companies better ways to identify and invest in next-generation skills.<br><br>People at HackerRank care deeply about the impact of their work and sweat the small details so our customers can be wildly successful with products they genuinely love to use. We move with urgency and believe great outcomes come from high standards.</p></div><h4><strong>Creative Content Lead, HackerRank Films&nbsp;</strong></h4>
<p>Bengaluru. In-office, every day. This is not remote.</p>
<p><a href="https://hackerrank.film/">HackerRank Films</a> is our in-house studio in Indiranagar, Bangalore. We tell the story of how the economy is going to shape up with AI, and the role HackerRank will play in it, across three channels: <a href="https://www.linkedin.com/company/hackerrank">HackerRank</a>, <a href="https://www.youtube.com/@hackonomics_ai">Hackonomics</a>, and our <a href="https://x.com/rvivek">CEO's personal voice</a>.&nbsp;</p>
<h4><strong>What you will do</strong></h4>
<ol>
<li>You will write the narrative. Long-form well researched pieces.</li>
<li>X posts with a hook and major compelling points with a clear rationale.&nbsp;</li>
<li>Video scripts for Hackonomics that earn the first two seconds.&nbsp;</li>
<li>Founder posts that sound exactly like the founder, not like a brand. You will take a genuinely technical idea, agents, assessments, the economics of AI hiring, and make it land for both the engineer and the CEO reading it, without getting the tech wrong.</li>
</ol>
<p>You will lead a small team: 1 to 2 writers and a pool of freelancers. You will set the bar for voice and taste.</p>
<p><strong>Who you are</strong></p>
<ul>
<li>You already write well about tech. Dev tools, AI, engineering culture, doesn't matter which, you're already doing it.</li>
<li>You've got range. A 1,200-word essay, a 12-word post, and a 30-second script in the same week, and all three are good.</li>
<li>You have taste. Example: we hand you a routine product update, and you know to cut most of it and lead with the one detail a developer would actually stop scrolling for.</li>
<li>You use AI tools well and you're honest about it. Claude Code is your default, and you can tell us exactly where it helped and where you overruled it.</li>
</ul>
<h4><strong>What you will not be doing</strong></h4>
<ul>
<li>Not running paid media, SEO keyword farms, or marketing ops.</li>
<li>Not managing a 10-person content factory. This is a small, senior, high-craft team.</li>
<li>Not writing by committee. You own the voice.</li>
<li>Not working from home. We build together, in the room.</li>
</ul>
<p><strong>To apply:</strong> send us your two best long-form pieces and two best short posts. Skip the cover letter. Tell us in a single paragraph, what your super power is.</p><div class="content-conclusion"><p><strong>Want to learn more about HackerRank?</strong>&nbsp;Check out&nbsp;<a href="http://hackerrank.com/">HackerRank.com</a>&nbsp;to explore our products, solutions and resources, and dive into our story and mission&nbsp;<a href="https://www.hackerrank.com/about-us/">here</a>.</p>
<p>HackerRank is a proud equal employment opportunity and affirmative action employer. We provide equal opportunity to everyone for employment based on individual performance and qualification. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.&nbsp;</p>
<p><a href="https://www.linkedin.com/company/hackerrank/">Linkedin</a> | <a href="https://twitter.com/hackerrank">X</a>&nbsp;|<a href="https://www.linkedin.com/company/hackerrank/">&nbsp;</a><a href="https://blog.hackerrank.com/?utm_medium=email&amp;utm_content=signature">Blog</a>&nbsp;|&nbsp;<a href="https://www.instagram.com/hackerrank?igsh=MWNid2d6aWlxYnl0OQ==">Instagram</a>&nbsp;|&nbsp;<a href="https://www.instagram.com/lifeathackerrank?igsh=eDFta3owaTJsbW5x">Life@HackerRank</a></p>
<p><em>Notice to prospective HackerRank job applicants:</em></p>
<ul>
<li><em>Our Recruiters use @hackerrank.com email addresses.</em></li>
<li><em>We never ask for payment or credit check information to apply, interview, or work here.</em></li>
</ul></div>

Creative Content Lead

<div class="content-intro"><p>HackerRank helps companies like NVIDIA, Amazon, and Microsoft hire and upskill the next generation of developers based on skills, not pedigree. Our platform is trusted by over 2,500 of the world’s most innovative companies to build strong engineering teams ready for what’s next.<br><br>Software has entered an era where humans and AI build side by side. As this shift accelerates, the definition of strong technical talent is changing. We give companies better ways to identify and invest in next-generation skills.<br><br>People at HackerRank care deeply about the impact of their work and sweat the small details so our customers can be wildly successful with products they genuinely love to use. We move with urgency and believe great outcomes come from high standards.</p></div><p><strong>About the team</strong></p>
<p>We are seeking a <strong>Customer Account Manager</strong> who is deeply committed to customer success and passionate about guiding them through every stage of their journey, driving meaningful outcomes and lasting partnerships.&nbsp;</p>
<p>The Account Management Team plays a key role in supporting HackerRank’s growing customer base by partnering with small and mid-sized businesses as they adopt and scale their technical hiring processes. The team focuses on delivering consistent value through repeatable account motions, strong customer relationships, and reliable renewal execution. We are a collaborative, driven group that takes pride in helping customers succeed at scale.</p>
<p><strong>About the role&nbsp;</strong></p>
<p>We are seeking a Customer Account Manager who is committed to delivering a strong customer experience and supporting customers throughout their lifecycle with HackerRank. In this role, you will manage a portfolio of Mid Market customers, ensuring consistent adoption, smooth renewals, and a positive overall experience. You will collaborate closely with teammates and follow established playbooks to support retention and identify straightforward expansion opportunities, with guidance from senior team members.. This position is Full-Time and Hybrid in Santa Clara, CA.</p>
<p><strong>What you’ll do</strong></p>
<ul>
<li>Manage a portfolio of Mid Market customers, executing defined adoption and renewal motions to drive retention and customer satisfaction.</li>
<li>Conduct regular customer check-ins to ensure customers are realizing value and address questions or issues proactively.</li>
<li>Support renewal conversations and standard contract processes, escalating complex scenarios as needed.</li>
<li>Act as a strategic advisor by leading customer and internal teams, removing roadblocks, and accelerating adoption.</li>
<li>Identify basic expansion or usage opportunities and partner with senior team members when appropriate.</li>
<li>Maintain accurate customer data, renewal tracking, and activity logging in CRM tools.</li>
<li>Collaborate with Sales, Product, and Support to ensure a smooth and consistent customer experience.</li>
</ul>
<p><strong>Who you are</strong></p>
<ul>
<li>You bring 3+ years of experience in a customer-facing role within a SaaS or technology environment, such as account management, customer success, or technical support.</li>
<li>You are organized, resilient, and comfortable managing multiple priorities in a fast-paced environment.</li>
<li>You are customer-focused and curious, motivated by understanding customer needs and ensuring a positive, reliable experience.</li>
<li>Ability to translate complex technical concepts and solutions into clear, accessible language for both technical and non-technical stakeholders.</li>
<li>Strong written and verbal communication skills, with the ability to explain concepts clearly.</li>
</ul>
<p><strong>Even better if you have</strong></p>
<ul>
<li>Familiarity with HR Tech, recruiting tools, or developer-focused products.</li>
<li>Comfort engaging with day-to-day customer contacts in Engineering teams.</li>
<li>A collaborative mindset. You work seamlessly across teams, bringing together Support, Product, and Sales to ensure customer needs are met.</li>
<li>Nice to have: Prior software development experience or an academic background in computer science.</li>
</ul>
<p><strong>You will thrive in this role if you</strong></p>
<ul>
<li>Demonstrates high agency, takes ownership, and proactively drives work forward with minimal oversight.</li>
<li>Are a Captain - you enjoy owning the customer relationship and championing their success.</li>
<li>Are skilled at engaging HR/Talent &amp; Technical decision-makers, helping them navigate hiring and workforce planning goals.</li>
<li>Believe in long-term partnerships and being the trusted advisor for your customers.</li>
</ul>
<p>Current OTE range: 140,000-160,000. The exact salary may vary based on skills, experience, location, market ranges, and other compensation offered. The salary range does not include other benefits such as benefits for which you may be eligible. Salary may be adjusted based on business needs.</p><div class="content-conclusion"><p><strong>Want to learn more about HackerRank?</strong>&nbsp;Check out&nbsp;<a href="http://hackerrank.com/">HackerRank.com</a>&nbsp;to explore our products, solutions and resources, and dive into our story and mission&nbsp;<a href="https://www.hackerrank.com/about-us/">here</a>.</p>
<p>HackerRank is a proud equal employment opportunity and affirmative action employer. We provide equal opportunity to everyone for employment based on individual performance and qualification. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.&nbsp;</p>
<p><a href="https://www.linkedin.com/company/hackerrank/">Linkedin</a> | <a href="https://twitter.com/hackerrank">X</a>&nbsp;|<a href="https://www.linkedin.com/company/hackerrank/">&nbsp;</a><a href="https://blog.hackerrank.com/?utm_medium=email&amp;utm_content=signature">Blog</a>&nbsp;|&nbsp;<a href="https://www.instagram.com/hackerrank?igsh=MWNid2d6aWlxYnl0OQ==">Instagram</a>&nbsp;|&nbsp;<a href="https://www.instagram.com/lifeathackerrank?igsh=eDFta3owaTJsbW5x">Life@HackerRank</a></p>
<p><em>Notice to prospective HackerRank job applicants:</em></p>
<ul>
<li><em>Our Recruiters use @hackerrank.com email addresses.</em></li>
<li><em>We never ask for payment or credit check information to apply, interview, or work here.</em></li>
</ul></div>

Customer Account Manager - Mid Market

<div class="content-intro"><p>HackerRank helps companies like NVIDIA, Amazon, and Microsoft hire and upskill the next generation of developers based on skills, not pedigree. Our platform is trusted by over 2,500 of the world’s most innovative companies to build strong engineering teams ready for what’s next.<br><br>Software has entered an era where humans and AI build side by side. As this shift accelerates, the definition of strong technical talent is changing. We give companies better ways to identify and invest in next-generation skills.<br><br>People at HackerRank care deeply about the impact of their work and sweat the small details so our customers can be wildly successful with products they genuinely love to use. We move with urgency and believe great outcomes come from high standards.</p></div><p><strong>About the role</strong></p>
<p>We’re looking for a Forward Deployed Engineer to work on-site with our customers, serving as the primary technical presence in customer engagements, leading pilots and demos, and supporting customer evaluation and successful adoption. This role blends deep customer engagement with technical execution. This is a full-time, hybrid position based in Santa Clara.</p>
<p><strong>What you’ll do</strong></p>
<ul>
<li>Lead customer-facing engagements, including discovery, pilots, and demos, acting as the primary technical voice in front of prospects and customers.&nbsp;&nbsp;</li>
<li>Partner onsite with customers, engineers, recruiters, and business leaders to uncover developer needs, listen with empathy, and shape practical, goal-driven solutions.</li>
<li>Keep customer projects on track through disciplined execution and proactive updates.</li>
<li>Use the right tools, including AI when useful, to deliver faster, more reliable outcomes that strengthen HackerRank’s customer experience.</li>
<li>Collaborate with Product, Engineering, and GTM teams to elevate the voice of the customer.</li>
</ul>
<p><strong>Who you are</strong></p>
<ul>
<li>A customer-facing technical lead with enough full-stack depth to configure, debug, and explain web applications, integrations, and generate API scripts as needed (Ruby or Python).&nbsp;</li>
<li>Confident leading conversations onsite with prospects and enterprise customers while gathering requirements, shaping technical approaches, and delivering results that drive measurable impact.</li>
<li>A clear communicator who can go deep with engineers or simplify for non-technical crowds.</li>
<li>A strong operator who plans, executes, and follows through, keeping projects organized.</li>
<li>You lead with empathy, energy, and a problem-solver’s mindset.</li>
</ul>
<p><strong>Even better if you have</strong></p>
<ul>
<li>Experience as a software, solutions, or sales engineer working with HR tech, ATS platforms, IDEs, developer tools, API-first or integration-heavy systems.</li>
<li>A track record of seeing projects through from scoping to delivery, balancing customer needs with technical tradeoffs.</li>
</ul>
<p><strong>You will thrive in this role if</strong></p>
<ul>
<li>You love mixing engineering, consulting, and delivery, owning every step of the journey.</li>
<li>You want every project to feel like a new challenge.</li>
<li>You set and uphold high standards for excellence for yourself and those around you.</li>
</ul>
<p><strong>Compensation<br><br></strong>The base salary range for this role is $160,000–$185,000, plus a target 10% annual bonus tied to individual and company performance. You will also receive equity (stock options) and a comprehensive package of cash and non-cash benefits.<strong><br></strong></p><div class="content-conclusion"><p><strong>Want to learn more about HackerRank?</strong>&nbsp;Check out&nbsp;<a href="http://hackerrank.com/">HackerRank.com</a>&nbsp;to explore our products, solutions and resources, and dive into our story and mission&nbsp;<a href="https://www.hackerrank.com/about-us/">here</a>.</p>
<p>HackerRank is a proud equal employment opportunity and affirmative action employer. We provide equal opportunity to everyone for employment based on individual performance and qualification. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.&nbsp;</p>
<p><a href="https://www.linkedin.com/company/hackerrank/">Linkedin</a> | <a href="https://twitter.com/hackerrank">X</a>&nbsp;|<a href="https://www.linkedin.com/company/hackerrank/">&nbsp;</a><a href="https://blog.hackerrank.com/?utm_medium=email&amp;utm_content=signature">Blog</a>&nbsp;|&nbsp;<a href="https://www.instagram.com/hackerrank?igsh=MWNid2d6aWlxYnl0OQ==">Instagram</a>&nbsp;|&nbsp;<a href="https://www.instagram.com/lifeathackerrank?igsh=eDFta3owaTJsbW5x">Life@HackerRank</a></p>
<p><em>Notice to prospective HackerRank job applicants:</em></p>
<ul>
<li><em>Our Recruiters use @hackerrank.com email addresses.</em></li>
<li><em>We never ask for payment or credit check information to apply, interview, or work here.</em></li>
</ul></div>

Forward Deployed Engineer

<div class="content-intro"><p>HackerRank helps companies like NVIDIA, Amazon, and Microsoft hire and upskill the next generation of developers based on skills, not pedigree. Our platform is trusted by over 2,500 of the world’s most innovative companies to build strong engineering teams ready for what’s next.<br><br>Software has entered an era where humans and AI build side by side. As this shift accelerates, the definition of strong technical talent is changing. We give companies better ways to identify and invest in next-generation skills.<br><br>People at HackerRank care deeply about the impact of their work and sweat the small details so our customers can be wildly successful with products they genuinely love to use. We move with urgency and believe great outcomes come from high standards.</p></div><h4><strong>About the role</strong></h4>
<p>Customer Experience Engineering is where customers, product, and engineering meet. As a CXE 1, you’ll investigate real technical problems across our platform, APIs, integrations, data, and customer workflows. You’ll learn to trace issues to root cause, communicate clearly with customers and internal teams, and build the judgment to own increasingly complex work independently.</p>
<p>This is not a traditional support role built around scripts and handoffs. You’ll work in one shared CXE queue, use AI as part of your everyday engineering toolkit, and contribute to the knowledge, automation, and product improvements that prevent repeat problems. CXE 1 is designed as a transition into CXE 2 as your depth, independence, and customer readiness become consistently visible.</p>
<h4><strong>What you will do</strong></h4>
<ul>
<li>Own standard and moderately complex customer issues from first investigation through resolution and closure.</li>
<li>Debug web application, API, integration, authentication, configuration, and data issues using logs, developer tools, SQL, and established investigation patterns.</li>
<li>Communicate clearly and empathetically across tickets, calls, incidents, and internal channels; ask precise questions, set expectations, and close every loop.</li>
<li>Work with CXE 2 engineers on complex, high-risk, or enterprise cases, taking on greater ownership as your readiness grows.</li>
<li>Create structured escalation reports for confirmed product issues and stay accountable for progress and customer closure when Engineering is involved.</li>
<li>Use AI tools safely to accelerate investigation, validate hypotheses, improve responses, correct support-agent outputs, and strengthen team knowledge.</li>
<li>Turn learning from customer issues into better documentation, runbooks, product feedback, and small automation or tooling improvements.</li>
<li>Protect shared queue health by prioritising accurately, meeting service levels, documenting work cleanly, and helping rebalance work across shifts.</li>
<li>Participate in rotational shifts and on-call coverage, including occasional evenings or weekends, to support global customer needs.</li>
</ul>
<h4><strong>Who you are</strong></h4>
<ul>
<li>A recent graduate or early-career engineer with up to 3 years of relevant experience. Strong freshers are encouraged to apply.</li>
<li>Strong programming fundamentals and comfort reading code; experience with Python, JavaScript, Java, or a similar language.</li>
<li>Familiarity with REST APIs, HTTP, web applications, and how software systems communicate.</li>
<li>Working knowledge of SQL and an interest in using data to investigate and validate behaviour.</li>
<li>Curious and systematic: you want to understand why something failed, not just make the error disappear.</li>
<li>Clear written and verbal communicator who can explain technical ideas in plain language to customers and engineers.</li>
<li>Comfortable asking for review when risk or uncertainty is high, then applying the feedback quickly.</li>
<li>Open to rotational shifts and occasional on-call coverage across a global customer base.</li>
</ul>
<h4><strong>Even better if you have</strong></h4>
<ul>
<li>Built a project, script, bot, or automation that solved a real problem.</li>
<li>Worked with logs, observability tools, cloud platforms, SSO/SAML/OAuth, or third-party integrations.</li>
<li>Used AI coding tools such as Claude, Cursor, Copilot, or similar and can explain how you validated their output.</li>
<li>Contributed to an open-source project, hackathon, internship, or production codebase.</li>
</ul>
<h4><strong>You will thrive here if</strong></h4>
<ul>
<li>You enjoy ambiguous technical problems and are persistent enough to find the real cause.</li>
<li>You care equally about technical correctness and how the customer experiences the resolution.</li>
<li>You learn fast, seek feedback, and turn new knowledge into repeatable practice.</li>
<li>You solve rather than route and take pride in leaving no loose ends.</li>
</ul><div class="content-conclusion"><p><strong>Want to learn more about HackerRank?</strong>&nbsp;Check out&nbsp;<a href="http://hackerrank.com/">HackerRank.com</a>&nbsp;to explore our products, solutions and resources, and dive into our story and mission&nbsp;<a href="https://www.hackerrank.com/about-us/">here</a>.</p>
<p>HackerRank is a proud equal employment opportunity and affirmative action employer. We provide equal opportunity to everyone for employment based on individual performance and qualification. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.&nbsp;</p>
<p><a href="https://www.linkedin.com/company/hackerrank/">Linkedin</a> | <a href="https://twitter.com/hackerrank">X</a>&nbsp;|<a href="https://www.linkedin.com/company/hackerrank/">&nbsp;</a><a href="https://blog.hackerrank.com/?utm_medium=email&amp;utm_content=signature">Blog</a>&nbsp;|&nbsp;<a href="https://www.instagram.com/hackerrank?igsh=MWNid2d6aWlxYnl0OQ==">Instagram</a>&nbsp;|&nbsp;<a href="https://www.instagram.com/lifeathackerrank?igsh=eDFta3owaTJsbW5x">Life@HackerRank</a></p>
<p><em>Notice to prospective HackerRank job applicants:</em></p>
<ul>
<li><em>Our Recruiters use @hackerrank.com email addresses.</em></li>
<li><em>We never ask for payment or credit check information to apply, interview, or work here.</em></li>
</ul></div>

Customer Experience Engineer, L1

<div class="content-intro"><p>HackerRank helps companies like NVIDIA, Amazon, and Microsoft hire and upskill the next generation of developers based on skills, not pedigree. Our platform is trusted by over 2,500 of the world’s most innovative companies to build strong engineering teams ready for what’s next.<br><br>Software has entered an era where humans and AI build side by side. As this shift accelerates, the definition of strong technical talent is changing. We give companies better ways to identify and invest in next-generation skills.<br><br>People at HackerRank care deeply about the impact of their work and sweat the small details so our customers can be wildly successful with products they genuinely love to use. We move with urgency and believe great outcomes come from high standards.</p></div><h4><strong>About the role</strong></h4>
<p>As a Product Analyst II at HackerRank, you will own the end-to-end analytics for our products and platforms, working across AI-powered experiences, developer-facing products, content, community growth, or platform initiatives. This is not a BI reporting role — you will own and drive analytics initiatives end-to-end and act as a thought partner to Product, Engineering, Content, Design, and business stakeholders, helping answer not only "what happened?" but also "what should we build, improve, prioritize, or measure next?"</p>
<h4><strong>What you will do</strong></h4>
<ul>
<li>Own analytics for next-generation product(s), platform, content, AI, community, or growth areas.</li>
<li>Define and evolve metrics across adoption, engagement, retention, satisfaction, usability, usage quality, and customer value.</li>
<li>Analyze customer and developer journeys, segments, and feature-level behavior to identify opportunities and friction points.</li>
<li>Evaluate the quality, effectiveness, and adoption of new content and AI-powered product experiences.</li>
<li>Partner with Product, Engineering, Content, Design, and Marketing teams to define measurement plans and success criteria for new initiatives.</li>
<li>Drive experimentation by framing hypotheses, sizing opportunities, designing experiments, interpreting results, and recommending next steps.</li>
<li>Use AI agents as part of your daily analytics workflow, and analyze AI assistants/agentic workflows including usage, outcomes, cost, and usage-based pricing.</li>
</ul>
<h4><strong>Who you are</strong></h4>
<ul>
<li>You have 3-6 years of full-time experience in product analytics, data science, growth analytics, consumer analytics, platform analytics, or a related field.</li>
<li>You have advanced SQL skills and experience working with event, session, or clickstream-level product data.</li>
<li>You are comfortable using Python for analysis and working with large, imperfect, or text-based datasets.</li>
<li>You have a strong foundation in statistics, including hypothesis testing, confidence intervals, statistical significance, power analysis, sampling, regression, and causal inference.</li>
<li>You understand funnels, cohort analysis, segmentation, retention, experimentation, and feature adoption.</li>
<li>You can turn ambiguous business questions into structured analyses, clear recommendations, and measurable outcomes.</li>
</ul>
<h4><strong>Even better if you have</strong></h4>
<ul>
<li>Familiarity with LLM product metrics, AI quality evaluation, or agent workflow analysis.</li>
<li>Experience implementing or validating clickstream instrumentation; not only defining requirements for it.</li>
<li>Experience measuring content quality, learning outcomes, developer workflows, or community engagement.</li>
<li>Experience working with consumer tech, developer tools, learning platforms, marketplaces, or B2B SaaS products.</li>
</ul>
<h4><strong>You will thrive if you</strong></h4>
<ul>
<li>You enjoy owning analytics initiatives end to end, from problem framing through impact measurement.</li>
<li>You thrive in fast-paced environments where priorities evolve based on feedback and insights.</li>
<li>You have a strong bias for action, experimentation, and continuous improvement in ambiguous environments.</li>
<li>You enjoy working across product areas and building context quickly.</li>
<li>You are great at collaborating with multiple stakeholders.</li>
</ul><div class="content-conclusion"><p><strong>Want to learn more about HackerRank?</strong>&nbsp;Check out&nbsp;<a href="http://hackerrank.com/">HackerRank.com</a>&nbsp;to explore our products, solutions and resources, and dive into our story and mission&nbsp;<a href="https://www.hackerrank.com/about-us/">here</a>.</p>
<p>HackerRank is a proud equal employment opportunity and affirmative action employer. We provide equal opportunity to everyone for employment based on individual performance and qualification. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.&nbsp;</p>
<p><a href="https://www.linkedin.com/company/hackerrank/">Linkedin</a> | <a href="https://twitter.com/hackerrank">X</a>&nbsp;|<a href="https://www.linkedin.com/company/hackerrank/">&nbsp;</a><a href="https://blog.hackerrank.com/?utm_medium=email&amp;utm_content=signature">Blog</a>&nbsp;|&nbsp;<a href="https://www.instagram.com/hackerrank?igsh=MWNid2d6aWlxYnl0OQ==">Instagram</a>&nbsp;|&nbsp;<a href="https://www.instagram.com/lifeathackerrank?igsh=eDFta3owaTJsbW5x">Life@HackerRank</a></p>
<p><em>Notice to prospective HackerRank job applicants:</em></p>
<ul>
<li><em>Our Recruiters use @hackerrank.com email addresses.</em></li>
<li><em>We never ask for payment or credit check information to apply, interview, or work here.</em></li>
</ul></div>

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