Highspot helps companies worldwide improve the performance of their sales teams by turning strategic initiatives into business outcomes. Our unified sales enablement platform gives revenue teams a single solution to elevate customer conversations and drive repeatable revenue, bringing together native content and guidance, training and coaching, and engagement intelligence – all supported by actionable analytics.

Highspot delivers unmatched customer support, with 100 percent of our customers recouping their sales enablement investment. Trusted by Aetna, a CVS Health company; DocuSign, Dow Jones, General Motors, Nestle, Twitter, Verizon Media and many more, we are proud to drive strategic growth for leading companies across the world. As a global company powered by diverse talent, Highspot has earned perennial recognition on Fortune Magazine's and Glassdoor's Best Places to Work lists.

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<div><b style="font-size: 18px">About Highspot</b></div><div>Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. </div><div><br></div><h3><strong>About the Role</strong></h3>
<div><br>We are looking for a Principal Data Engineer to join our growing Data Platform team. This is a rare opportunity to define the technical vision for high-scale data products that power customer-facing analytics, intelligent AI agents, and core product capabilities.</div>
<div><br>Highspot's data engineering challenges are uniquely interesting: our platform generates rich, deeply nested document-oriented data from millions of enterprise interactions – content engagement, CRM activity, sales workflows – and our job is to make all of it available, trustworthy, and fast for radically different consumption patterns. Customer-facing analytics dashboards need pre-aggregated, low-latency reads. Scorecards and reports need flexible dimensional models. AI agents need fresh, contextually assembled data with retrieval characteristics that look nothing like traditional BI. You'll own the architecture that serves all three from a unified foundation.</div>
<div><br>As a Principal Data Engineer, you will shape our overarching data architecture direction and fundamentally influence our data strategy. Your impact will extend well beyond your immediate crew – acting as a vital bridge that coordinates directly with upstream software engineering teams (data producers) as well as downstream engineering and AI teams (data consumers) across multiple organizational pillars. You will lead the technical execution of a high-performing engineering crew, balancing deep architectural pipeline design with advanced data modeling, query optimization, and data trust.</div>

Principal Software Engineer, Data Engineering

<div><b style="font-size: 18px">About Highspot</b></div><div>Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. </div><div><br></div><div>
<h3><strong>About the Role</strong></h3>
<p>We are looking for a Principal Software Engineer to join our Applied AI team. This is a rare opportunity to work at the cutting edge of Generative AI and Agentic systems – applied directly to high-impact business problems at enterprise scale.</p>
<p>Highspot's AI challenges are uniquely interesting: our platform ingests millions of heterogeneous enterprise documents (slides, PDFs, spreadsheets, CRM records, analytics data), and our AI agents must reason across all of it to surface actionable insights for sales teams. You'll tackle problems spanning context engineering, multi-step agentic orchestration, retrieval and ranking over diverse content types, and evaluation of non-deterministic systems – all within the constraints of enterprise-grade reliability, multi-tenant security, and cost efficiency.</p>
<p>As the Principal Engineer on the Applied AI team, you will own the technical direction for Generative AI and Agentic solutions across Highspot. You'll set the architecture, ship production systems, and raise the AI engineering capability of the broader organization. You will work closely with machine learning experts, data scientists, product managers, and engineering leadership to drive high-impact business outcomes.</p>
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Principal Software Engineer, Applied AI

<div><b style="font-size: 18px">About Highspot</b></div><div><span style="font-size: 16px">Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd.</span></div><div><br></div><div><span style="font-size: 16px">While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets.</span></div><div><br></div><div>
<div><strong style="font-size: 18px;">About the Role </strong></div>
<div><span style="font-size: 16px;">Join us on an exciting journey as a Technical Account Manager, where you will be a driving force behind our mid to upper market customers; success stories. As a pivotal link between our innovative software and our valued customers, you will deliver specialized product guidance that aligns with each customer's business vision. Dive deep into understanding their technical requirements, building strong relationships, and championing their triumphs with our products.</span></div>
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Technical Account Manager

<div><b style="font-size: 18px">About Highspot</b></div><div><span style="font-size: 16px">Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd.</span></div><div><br></div><div><span style="font-size: 16px">While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets.</span></div><div><br></div><div>
<div><strong style="font-size: 18px;">About The Role</strong></div>
<div><span style="font-size: 16px;">We are looking for a Solution Consulting Operations Manager to support our sales, solution consulting and account management teams in delivering rapid, quality support to the Global Solution Consulting team. The Solution Consulting Operations Manager reports to the Director of Services, with a dotted-line to the International SC Leader based in London.&nbsp;</span></div>
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Manager, Solution Consulting Operations

<div><strong style="font-size: 18px;">About Highspot</strong></div>
<div><span style="font-size: 16px;">Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. </span></div>
<div>&nbsp;</div><div><br></div><div><strong style="font-size: 18px;">About the Role</strong></div>
<div>We are looking for an experienced Customer Success Manager (CSM) with a technical background to&nbsp; join our International Post-Sales team and be a Sr. CSM in our growing Asia Pacific region. We are looking for someone who can operate in a fluid environment, going outside the bounds of the job description to ensure customers are getting the technical and operational support they need to recognize value from their Highspot investment.</div>
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<div>CSM’s play a crucial role in ensuring customer satisfaction, retention, and ongoing success. Their primary focus is to build strong relationships with customers, understand their needs, and help them derive maximum value from the products or services offered by the company.</div>
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<div>They will deliver essential customer-facing milestones, including Mutual Success Plans, Solution Health Reviews and Strategic Business Reviews, while partnering with Sales for renewals and expansions.&nbsp; They will also proactively identify customers who are not seeing value and develop mitigation plans to resolve risk.</div>

Sr. Customer Success Manager, ANZ

<div><b style="font-size: 18px">About Highspot</b></div><div><span style="font-size: 16px">Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd.</span></div><div><br></div><div><span style="font-size: 16px">While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets.</span></div><div><br></div><div><strong style="font-size: 18px;">About the Role</strong></div>
<div><span style="font-size: 11pt;">As a Renewals Operations Specialist, you will provide operational and commercial support to the Renewals Management team, enabling Renewals Managers to focus on customer engagement, commercial strategy, and negotiations. You will own the operational execution of the renewal process by preparing customer insights, coordinating cross-functional activities, maintaining CRM accuracy, and ensuring every renewal is set up for efficient and predictable execution.</span></div>

Renewals Operations Specialist

<div><b style="font-size: 18px">About Highspot</b></div><div><span style="font-size: 16px">Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd.</span></div><div><br></div><div><span style="font-size: 16px">While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets.</span></div><div><br></div><div><strong style="font-size: 18px;">About the Role</strong></div>
<div><span style="font-size: 16px;">We’re looking for a&nbsp;Web Development Engineer to join the team building Highspot’s public-facing web properties. In this role, you will work on Highspot.com. Our marketing website that drives brand awareness and demand and the Highspot Community website, a full-featured customer platform where thousands of users attend events, earn certifications, participate in forums, and connect with peers. The Community platform is a large-scale WordPress application with 20+ third-party integrations and robust feature areas spanning events, learning, gamification, real-time chat, and more. You’ll partner closely with marketing, design, and cross-functional stakeholders to build and maintain engaging, high-performing digital experiences that strengthen customer connection and fuel community growth.&nbsp;&nbsp;</span></div>

Web Development Engineer (6-Month FTC)

<div><b style="font-size: 18px">About Highspot</b></div><div><span style="font-size: 16px">Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd.</span></div><div><br></div><div><span style="font-size: 16px">While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets.</span></div><div><br></div><div><span style="font-size: 16px;"><strong style="font-size: 18px;">About the Role</strong><br>We are looking for a highly skilled Technical Support Specialist to join our Customer&nbsp;Support organization. This is a senior Individual Contributor (IC) role designed for&nbsp;someone who enjoys solving complex technical problems while elevating the capability&nbsp;of the entire support team.&nbsp;As a Technical Support Specialist, you will own the investigation and resolution of&nbsp;critical customer issues, partner closely with Engineering, Product, Customer Success,&nbsp;and Professional Services, and drive operational improvements across our support&nbsp;organization. While this is not a formal people management position, you will play a key&nbsp;role in mentoring Technical Support Engineers, improving technical depth across the&nbsp;team, and influencing support strategy through technical leadership.&nbsp;This role is ideal for someone who enjoys being hands-on, coaching others, and driving&nbsp;scalable customer support practices.</span></div>

Technical Support Specialist III

<div><b style="font-size: 18px">About Highspot</b></div><div><span style="font-size: 16px">Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd.</span></div><div><br></div><div><span style="font-size: 16px">While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets.</span></div><div><br></div><div>
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<div><strong style="font-size: 18px;">About The Role </strong><span style="font-size: 16px;"><br>In this role, you will be joining the Customer Success team. This is a high-impact and&nbsp;high-visibility position in which you will be responsible for leading a team of&nbsp;Customer Success Managers who own a portfolio of customers, guiding them&nbsp;through their post-sales onboarding process, and acting as a trusted advisor&nbsp;throughout their time with Highspot. You will work closely with the leaders of Services&nbsp;and Account Management to define and implement the customer strategy as well as&nbsp;supporting and coaching the growing Customer Success team. You will play a key&nbsp;role in building and sustaining customer and partner relationships while driving the&nbsp;adoption of Highspot within the customer’s organization and ensuring that customers&nbsp;get the full benefits of using our platform. You will drive strategic customer success&nbsp;initiatives, enhance operational efficiencies and support team development to ensure&nbsp;high customer satisfaction and retention.</span></div>
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Manager, Customer Success Management

<div><b style="font-size: 18px">About Highspot</b></div><div><span style="font-size: 16px">Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd.</span></div><div><br></div><div><span style="font-size: 16px">While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets.</span></div><div><br></div><div>
<div><strong style="font-size: 18px;">About the Role</strong></div>
<div><span style="font-size: 16px;">In this role, you will be joining the Customer Support Team as a Technical Support Specialist, specializing in Highspot - a Software As A Service. This role will serve as the technical liaison between Services, Product, and Engineering serving as the voice of the customer to make our product better. Your day will be filled with engaging with our customers to understand their requests and inquiries for our Highspot product, collaborating and partnering with internal services, product, and engineering teams to identify and resolve issues via Zendesk. Teamwork and fearlessness is our mantra!&nbsp; Our technical support team boasts a 98% CSAT (Customer Satisfaction Rate). You'll spend most of your time interacting directly with our customers and ensuring that they have an amazing experience using Highspot.&nbsp;</span></div>
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