Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

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<div><strong>The Role:</strong></div> <div>We are looking for a Senior Mobile Engineer to join our growing team to help build the mobile experience in a fast, accessible, and intuitive way. You will meaningfully contribute to the implementation and launch of our mobile applications. You will closely partner with our Product and Design teams on application design, user experience, developer workflows, deployment strategies, and testing of the native mobile applications.</div>

Senior Software Engineer, Mobile

<div>The Staff Cloud Security Engineer is a critical, hands-on technical role responsible for <strong>engineering, implementing, and automating robust security controls</strong> within our cloud environments (AWS primarily, with GCP considerations). This role is pivotal in maturing our cloud security posture, securing Included Health's product infrastructure, and directly contributing to the prevention of unauthorized PHI exfiltration. You will <strong>help design and develop advanced security solutions, often through code (Python, Go, etc.) and automation (Terraform),</strong> to address critical challenges in access control, development environment security, and infrastructure hardening. This role requires deep technical expertise in cloud security, <strong>strong software development skills for building security tools and automation,</strong> and a proactive approach to risk mitigation. You will be a key technical peer to our infrastructure software and engineering teams, driving a culture of security by design and helping to implement solutions that reduce HIPAA incidents. This is a remote role reporting to the Chief Information Security Officer.</div>

Staff Software Engineer, Cloud Security

<div>We are seeking a detail-oriented and organized Accounts Payable Associate to join our finance team. You will be responsible for the full-cycle processing of invoices, ensuring all vendors are paid accurately and on time while maintaining meticulous financial records. This role is critical in protecting our cash flow and building strong relationships with our supply chain partners.</div>

Accounts Payable Associate

<div>The Associate Talent Partner plays a critical role in supporting and advising leaders within our Care organization. Acting as a trusted partner, this role provides employee relations support, ensures compliance with labor laws, and collaborates with key stakeholders to develop proactive people strategies. The Associate Talent Partner works closely with Supervisors and Managers to foster an</div><div>inclusive and high-performing workplace.</div>

Associate Talent Partner - Care

<div><b>Job Description</b></div><div>&nbsp;</div><div>We are seeking a Client Marketing Manager to enhance our collaboration with clients. This person will use their expertise in marketing and client engagement strategies to support Included Health's goals of maintaining and growing our client relationships. This role works at the intersection of Corporate Marketing and Communications, The Client Organization (TCO), Consumer Marketing, Enablement, and Product to ensure our clients have the tools they need to maximize the value of their IH investment and understand the value of continued and expanded partnership.</div><div>&nbsp;</div><div>The Client Marketing Manager will develop marketing programs that complement and enhance The Client Organization's service approach and tasks. The ideal candidate is capable of both visionary thinking and paying attention to details. &nbsp;The ideal candidate is both strategic and hands-on. &nbsp;They should excel at building scalable, programmatic approaches that serve all clients, while also creating capacity to customize for the unique needs of specific, strategic accounts.</div><div>&nbsp;</div><div>The Client Marketing Manager will sit on the Corporate Marketing team while working in close partnership with TCO Leadership. This person will be in charge of organizing and executing new marketing campaigns to engage leaders within our client organizations. They will think deeply about the client journey to determine key moments in the lifecycle to celebrate, articulate value, build rapport, and earn trust. They will oversee client communication in response to unanticipated incidents, issues or opportunities. They will also create focused marketing strategies for significant sales opportunities to support TCO in their upsell goals. The Client Marketing Manager will report to the Sr Director of Corporate Marketing to define, operationalize, and measure the success of the client marketing program in service of IH’s broader Client Service Delivery and Growth Priorities.</div><div>&nbsp;</div><div><b>Key Responsibilities</b></div><div>&nbsp;</div><div><b>Client Health &amp; Insights</b></div><div>&nbsp;</div><div>&nbsp;</div><div>Partner with the Client Organization to understand the health of client relationships, identifying marketing opportunities, risks and needed retention interventions.</div><div>&nbsp;</div><div>Translate client feedback and market insights into actionable B2B marketing strategies, content, and campaigns.</div><div>&nbsp;</div><div>&nbsp;</div><div><b>Client Communications &amp; Incident Response</b></div><div>&nbsp;</div><div>&nbsp;</div><div>Define and create lifecycle content to celebrate and engage clients at key moments in their partnership with Included Health - implementation, go-live, first milestones reached, year in review, etc. &nbsp;Consider how executive sponsors can be leveraged in the engagements.</div><div>&nbsp;</div><div>Develop client communication plans in response to external crises, market news, unanticipated delivery issues, and Included Health announcements. Partner with TCO on delivery strategy and deployment.</div><div>&nbsp;</div><div>&nbsp;</div><div><b>Growth &amp; Upsell Strategies and Campaigns</b></div><div>&nbsp;</div><div>&nbsp;</div><div>Execute key event planning moments to engage clients at industry and IH-hosted moments. &nbsp;Manage and deliver a post-event activation strategy to build off in-person momentum and drive additional conversations with key clients.</div><div>&nbsp;</div><div>Manage account-based strategy for top upsell pursuits to better inform and engage our clients with thought leadership and content relevant to their needs, their context, and our existing partnership.</div><div>&nbsp;</div><div>Manage quality and consistency across touchpoints so clients experience a clear, unified narrative aligned with the client segmentation service delivery model.</div><div>&nbsp;</div><div>&nbsp;</div><div><b>Client Storytelling</b></div><div>&nbsp;</div><div>&nbsp;</div><div>Surface compelling opportunities for clients to share their Included Health experience and impact (e.g., case studies, testimonials, speaking engagements).</div><div>&nbsp;</div><div>Partner with clients to highlight success stories that can be amplified across broader go-to-market channels.</div><div>&nbsp;</div><div>&nbsp;</div><div>⸻</div><div>&nbsp;</div><div><b>Qualifications</b></div><div>&nbsp;</div><div>&nbsp;</div><div>8+ years of experience in marketing, communications, client success, content strategy, or related roles.</div><div>&nbsp;</div><div>Demonstrated ability to create compelling and high-quality client-facing content that balances detail with clarity.</div><div>&nbsp;</div><div>Robust interpersonal skills and a proven ability to build relationships and work proficiently cross-functionally with client organizations, operations, product, and other teams.</div><div>&nbsp;</div><div>Proven ability to manage multiple priorities and deliver on deadlines.</div><div>&nbsp;</div><div>Exemplary written, visual, and verbal communication skills, with the ability to communicate complex ideas clearly and concisely to diverse audiences.</div><div>&nbsp;</div><div>Experience in digital health and/or employer benefits.</div><div>&nbsp;</div><div>Proficient in using the Google and/or Microsoft Suite of products.</div><div>&nbsp;</div><div>Bachelor's degree in Marketing, Business, or a related field; MBA a plus.</div><div>&nbsp;</div><div>&nbsp;</div><div><b>Physical/Cognitive Requirements</b></div><div>&nbsp;</div><div>Prompt and regular attendance at assigned work location. Ability to remain seated in a stationary position for prolonged periods. Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.</div><div><br></div><div><i>The United States new hire base salary target ranges for this full-time position are:</i></div><div><i>Zone A: $85,320.00 - $110,910.00 + equity + benefits</i></div><div><i>Zone B: $93,852.00 - $122,001.00 + equity + benefits</i></div><div><i>Zone C: $102,384.00 - $133,092.00 + equity + benefits</i></div><div><i>Zone D: $110,916.00 - $144,183.00 + equity + benefits</i></div><div><br></div><div><i>This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.</i></div><div><br></div><div><i>Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.</i></div><div><br></div><div><b>Benefits &amp; Perks:</b></div><div><i>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</i></div><div><i>Remote-first culture</i></div><div><i>401(k) savings plan through Fidelity</i></div><div><i>Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</i></div><div><i>Paid Time Off ("PTO") and Discretionary Time Off (“DTO")</i></div><div><i>12 weeks of 100% Paid Parental leave</i></div><div><i>Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</i></div><div><i>Work-From-Home reimbursement to support team collaboration home office work</i></div><div><br></div><div><i>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</i></div><div>&nbsp;</div>

Client Marketing Manager

<div>The Provider Enrollment Sr. Specialist plays a critical role in ensuring healthcare providers are properly enrolled and credentialed with insurance payers, regulatory bodies, and internal systems to facilitate timely reimbursement and compliance. This position is responsible for overseeing the entire provider enrollment lifecycle—including initial credentialing, recredentialing, and demographic updates—while serving as a subject matter expert for internal teams. The Sr. Specialist will work collaboratively with payer representatives, provider relations, and revenue cycle teams to resolve complex enrollment issues and improve enrollment timelines, contributing to overall revenue integrity and operational efficiency.</div>

Sr. Provider Enrollment Specialist

<div>We're looking for Oncology Nurse Care Managers for our Care and Case Management team, who are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.</div><div>#LI-Remote</div>

Oncology Nurse Care Manager, Adult

<div><b>Included Health</b> is seeking experienced and mission-driven licensed <b>Mental Health Therapists</b> to support our fast-growing virtual care team. If you're passionate about transforming healthcare and providing high-quality, accessible care to diverse populations across the country, we’d love to hear from you.</div><div><br></div><div>This is a general interest posting. By applying, you’ll be considered for future openings aligned with your licensure, specialty, and availability.</div><div><br></div><div><b>What to Expect:</b></div><div>Submitting your information will allow our recruiting team to consider you for future roles as they open up, based on your specialty, availability, and licensing footprint.</div><div><br></div><div><b>Minimum Requirements:</b></div><div>-Must be fully licensed in the state your reside in</div><div>-Must be fully licensed independently for a minimum of 2 years</div><div>-Must have been practicing individual therapy within the last year</div>

Remote Mental Health Therapist

<div><span style="font-size: 11pt;">Included Health is seeking a </span><b style="font-size: 11pt;">Full Time</b><span style="font-size: 11pt;">&nbsp;</span><b style="font-size: 11pt;">Remote Psychiatrist </b><span style="font-size: 11pt;">to join our team of dedicated mental health clinicians, under the guidance of a Medical Director. Our Psychiatrists are passionate about caring for patients holistically through their healthcare journey and ensuring needs are met with industry-leading interventions.</span></div><div><br></div><div><span style="font-size: 11pt;">You will use video-based visits to diagnose and treat a wide variety of mental, emotional and behavioral disorders. You will provide Psychotropic medication management to assist patients with problems ranging from short-term interpersonal issues to severe, chronic conditions. By using medical and psychiatric data, psychiatrists will aid in the development of treatment plans, monitor the effects of medications, and collaborate with primary care physicians, psychologists, therapists and other healthcare professionals to help patients restore their optimal mental health.</span></div>

Psychiatrist

<div><span style="font-size: 11pt;">The</span><b style="font-size: 11pt;"> Senior Clinical Training Specialist</b><span style="font-size: 11pt;"> serves as the Service Line Lead and primary program owner for a designated clinical vertical (either Virtual Care or Population Health). In this high-impact role, you are responsible for the end-to-end operational success of new hire cohorts, ensuring that clinicians achieve "Speed to Proficiency" through rigorous, high-quality training. </span></div><div><br></div><div><span style="font-size: 11pt;">You will act as the "Architect" of the learning journey. While you will partner with the Clinical Training Specialist (Instructional Design) to build digital assets and the CKE Associate to maintain documentation, you own the classroom. Your focus is on high-stakes facilitation (clinical simulations, decision-making workshops) and strategic consultation with Clinical Leaders and Clinical Quality to ensure our training programs evolve at the speed of the business.</span></div>

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