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At Mudflap, we're modernizing the $1 trillion trucking industry, the backbone of the U.S. economy. By helping over 100,000 underserved small businesses save over $1.5 billion on fuel, Mudflap has quickly grown into a profitable fintech platform that processes billions in annual payment volume.As a Senior Product Manager, Merchant, you will own how Mudflap builds products and experiences for the merchants at the heart of our marketplace. You’ll spend significant time directly with our merchant partners, developing a deep understanding of their businesses, identifying opportunities to create value for both merchants and carriers, and turning those insights into product strategy.This is a highly external, relationship-driven product role. We’re looking for someone who can independently build credibility with sophisticated partners while bringing the product judgment to look beyond individual requests and identify bigger opportunities. You might hear a merchant describe a business challenge and see the opportunity for a new capability, a better workflow, or a new way for merchants to use pricing and promotions to drive customer behavior.You’ll work closely with Product, Engineering, Operations, and our merchant-facing teams to determine where Mudflap should invest and turn those opportunities into products that strengthen our marketplace.Work Location: This role is based in Palo Alto and involves a hybrid work approach, balancing in-office collaboration with the ability to work remotely.To support our team, we offer:<ul style="min-height:1.5em"><li>Commuter benefits to ease your travel</li><li>Lunches and snacks to keep you fueled</li><li>A collaborative, high-growth environment where you’ll work closely with talented teammates across the company</li></ul>Expectations (In this role, you will):<ul style="min-height:1.5em"><li>Build trusted relationships with merchant partners, independently leading product conversations and uncovering opportunities to better serve their businesses</li><li>Develop and own the strategy and roadmap for merchant-facing products and experiences</li><li>Translate merchant feedback into broader insights, distinguishing one-off requests from scalable product opportunities</li><li>Proactively identify new ways to create value for merchants and carriers, including pricing, promotions, incentives, and other marketplace capabilities</li><li>Partner closely with Engineering and cross-functional teams from discovery and strategy through launch and iteration</li><li>Use customer insights, data, and strong product judgment to prioritize opportunities and measure impact</li></ul>Experience (What we look for):<ul style="min-height:1.5em"><li>Experience with merchant payments infrastructure, including POS systems, transaction processing, settlement, or related financial workflows</li><li>Significant product management experience, ideally owning complex marketplace, merchant, logistics, freight, or payments products</li><li>Experience working directly with merchants, enterprise partners, or sophisticated external customers</li><li>Strong product judgment and a track record of identifying opportunities beyond what customers explicitly ask for</li><li>Strong commercial instincts and an understanding of how products create value for customers, partners, and the business</li><li>Ability to build credibility with external partners and independently lead strategic product conversations</li><li>Strong cross-functional leadership with the ability to operate autonomously and move quickly in ambiguity</li></ul>Perks and Benefits (What we offer):<ul style="min-height:1.5em"><li>Competitive salary and equity in a high-growth startup</li><li>Multiple health benefit options</li><li>Responsible Time Off</li><li>401(k) matching</li><li>Opportunities and support for major career growth</li><li>Annual Company offsite event (Mudfest!)</li></ul>The salary range for this role is $215,000 – $238,000. This information reflects a base salary range for this position based on current market data, which may be subject to change as new market data becomes available. The candidate's skills, experience, and other relevant factors will determine the exact compensation.Company Overview (Who we are):Mudflap is on a mission to transform the trucking and logistics industry by leveling the playing field for owner operators and small fleets. Backed by top-tier venture investors, including QED, Matrix Partners, Commerce Ventures, NFX, and 500 Startups and included in the Forbes Fintech 50 list, Mudflap offers fleet fuel management solutions. Our core team hails from Disney, Uber, Procore, DoorDash, Google, Meta, Capital One, Affirm and Brex.Here are the core values that we believe in and look for in new teammates:<ul style="min-height:1.5em"><li>Be Customer Obsessed: We deeply understand customer needs and put our customers at the center of everything we do</li><li>Make it Count: Act like an owner by focusing on the impact of your work</li><li>Find a Way: Be a creative problem solver who pushes past roadblocks to win for our customers and our teammates</li><li>Sweat the Details: We keep our standards high and achieve them by paying attention to every detail</li><li>Be Curious: Use a growth mindset to question assumptions, take calculated risks and stretch the boundaries of what’s possible</li></ul>

Senior Product Manager, Merchant

Mudflap serves the $800B trucking industry, the backbone of the U.S. economy. Our market-leading payment products help truckers save thousands of dollars on fuel (their #1 business expense), while providing our fuel stop partners with access to new, hard-to-reach customers. We’re a fast-growing marketplace business looking for a new customer-obsessed teammate to join us on this exciting journey.As a Senior Product Manager, Freight, you will help build the next generation of freight products at Mudflap. You’ll work directly with Mudflap leadership and cross-functional partners to shape experiences that help carriers find, evaluate, book, and execute freight more effectively.This role sits at the intersection of marketplace dynamics, logistics operations, and customer experience. You’ll spend time with owner-operators, fleets, brokers, and internal teams to identify opportunities, define solutions, and drive measurable business impact.Work Location: This role is based in Palo Alto, CA and involves a hybrid work approach, balancing in-office collaboration with the ability to work remotely.To support our team, we offer:<ul style="min-height:1.5em"><li>Commuter benefits to ease your travel</li><li>Lunches and snacks to keep you fueled</li><li>A collaborative, high-growth environment where you’ll work closely with talented teammates across the company</li></ul>Expectations (In this role, you will):<ul style="min-height:1.5em"><li>Own key areas of Mudflap’s freight marketplace roadmap from discovery through launch and iteration</li><li>Develop deep expertise in carrier and broker workflows, marketplace dynamics, and freight operations</li><li>Partner directly with customers to identify opportunities and validate solutions</li><li>Drive cross-functional execution with engineering, design, data, operations, and commercial teams</li><li>Define and measure success through marketplace, engagement, growth, and business metrics</li><li>Balance the needs of carriers, brokers, and Mudflap to create sustainable marketplace growth</li><li>Communicate product vision, priorities, and tradeoffs clearly across stakeholders</li><li>Leverage AI-powered workflows to improve product discovery, customer insights, specification development, and execution</li></ul>Experience (What we look for):<ul style="min-height:1.5em"><li>5+ years of product management experience, preferably in freight, logistics, transportation technology, marketplaces, fintech, or related industries</li><li>Strong track record of owning products from concept through launch and measurable business impact</li><li>Experience working on operationally complex products involving multiple stakeholders and real-world constraints</li><li>Strong understanding of marketplace dynamics, network effects, liquidity challenges, and participant incentives</li><li>Strong customer empathy and ability to translate customer problems into practical product solutions</li><li>Excellent prioritization and decision-making skills in ambiguous environments</li><li>Analytical mindset with the ability to define metrics, diagnose problems, and make data-informed decisions</li><li>Strong written and verbal communication skills</li><li>Demonstrated ability to influence cross-functional teams without direct authority</li><li>Comfort operating in fast-moving environments where priorities evolve as new information emerges</li><li>Proven ability to leverage AI to increase personal and team effectiveness across product discovery, customer insights, specification development, and decision-making, while recognizing where human judgment remains critical</li></ul> Perks and Benefits (What we offer):<ul style="min-height:1.5em"><li>Commuter benefits to ease your travel</li><li>Lunches and snacks to keep you fueled</li><li>Competitive salary and equity in a high-growth startup</li><li>Multiple health benefit options</li><li>Responsible Time Off</li><li>401(k) matching</li><li>Opportunities and support for major career growth</li><li>Annual Company offsite event (Mudfest!) </li></ul>The salary range for this role is $195,000 - $215,000. This information reflects a base salary range for this position based on current market data, which may be subject to change as new market data becomes available. The candidate's skills, experience, and other relevant factors will determine the exact compensation.Company Overview (Who we are):Mudflap is on a mission to transform the trucking and logistics industry by leveling the playing field for owner operators and small fleets. Backed by top-tier venture investors, including QED, Matrix Partners, Commerce Ventures, NFX, and 500 Startups and included in the Forbes Fintech 50 list, Mudflap offers fleet fuel management solutions. Our core team hails from Disney, Uber, Procore, DoorDash, Google, Meta, Capital One, Affirm and Brex.Here are the core values that we believe in and look for in new teammates:<ul style="min-height:1.5em"><li>Be Customer Obsessed: We deeply understand customer needs and put our customers at the center of everything we do</li><li>Make it Count: Act like an owner by focusing on the impact of your work</li><li>Find a Way: Be a creative problem solver who pushes past roadblocks to win for our customers and our teammates</li><li>Sweat the Details: We keep our standards high and achieve them by paying attention to every detail</li><li>Be Curious: Use a growth mindset to question assumptions, take calculated risks and stretch the boundaries of what’s possible</li></ul>

Senior Product Manager, Freight

At Mudflap, we're modernizing the $1 trillion trucking industry, the backbone of the U.S. economy. By helping over 100,000 underserved small businesses save over $1.5 billion on fuel, Mudflap has quickly grown into a profitable fintech platform that processes billions in annual payment volume.As a Senior Fraud Analyst, you will help shape Mudflap’s fraud strategy as we scale our payments platform and expand into new products and payment rails. You’ll combine deep analytics, strong fraud intuition, and cross-functional leadership to identify emerging threats, design effective controls, and balance loss prevention with customer experience and growth.This is a highly visible role for someone who wants to move beyond investigating individual cases and build the systems, strategies, and analytical frameworks that determine how a growing fintech manages fraud at scale.Work Location: This role is based in the Bay Area and involves a hybrid work approach, balancing in-office collaboration with the ability to work remotely.To support our team, we offer:<ul style="min-height:1.5em"><li>Commuter benefits to ease your travel</li><li>Lunches and snacks to keep you fueled</li><li>A collaborative, high-growth environment where you’ll work closely with talented teammates across the company</li></ul>Expectations (In this role, you will):<ul style="min-height:1.5em"><li>Own and evolve fraud strategies across Mudflap’s payments products, including fleet card and legacy payment products</li><li>Identify emerging fraud patterns and translate insights into scalable rules, controls, and policies</li><li>Partner with Data Science to develop, evaluate, and improve fraud detection models</li><li>Use SQL, Python, and advanced analytics to uncover fraud trends, vulnerabilities, and opportunities</li><li>Define fraud KPIs, loss thresholds, and monitoring frameworks tied to risk appetite and unit economics</li><li>Build dashboards and reporting that surface emerging risks and measure strategy effectiveness</li><li>Partner with Product and Engineering to embed fraud controls into new products and customer experiences</li><li>Evaluate and implement third-party fraud tools, data sources, and detection capabilities</li><li>Develop fraud strategies that enable safe expansion into new payment rails, including ACH</li><li>Balance fraud prevention, customer friction, growth, and profitability as Mudflap scales</li></ul>Experience (What we look for):<ul style="min-height:1.5em"><li>5+ years of experience in fraud strategy, risk, or payments, ideally within fintech or a high-volume payments business</li><li>Hands-on experience developing and optimizing fraud strategies, including rules, controls, monitoring, and loss management</li><li>Strong analytical skills with advanced SQL; proficiency with Python and spreadsheets preferred</li><li>Experience analyzing transaction data to identify fraud patterns, vulnerabilities, and root causes</li><li>Strong judgment balancing fraud loss, customer friction, growth, and profitability</li><li>Experience partnering with Data Science, Product, Engineering, and Operations to implement fraud solutions</li><li>Familiarity with card payments, ACH, digital payments, or other complex payment ecosystems</li><li>Ability to turn ambiguous data into clear recommendations and action</li><li>High ownership, curiosity, and comfort operating in a fast-changing environment</li></ul>Perks and Benefits (What we offer):<ul style="min-height:1.5em"><li>Competitive salary and equity in a high-growth startup</li><li>Multiple health benefit options</li><li>Responsible Time Off</li><li>401(k) matching</li><li>Opportunities and support for major career growth</li><li>Annual Company offsite event (Mudfest!)</li></ul>The base salary range for this role is $145,000 - $195,000. This information reflects a base salary range for this position based on current market data, which may be subject to change as new market data becomes available. The candidate’s skills, experience, and other relevant factors will determine the exact compensation.Company Overview (Who we are):Mudflap is on a mission to transform the trucking and logistics industry by leveling the playing field for owner operators and small fleets. Backed by top-tier venture investors, including QED, Matrix Partners, Commerce Ventures, NFX, and 500 Startups and included in the Forbes Fintech 50 list, Mudflap offers fleet fuel management solutions. Our core team hails from Disney, Uber, Procore, DoorDash, Google, Meta, Capital One, Affirm and Brex.Here are the core values that we believe in and look for in new teammates:<ul style="min-height:1.5em"><li>Be Customer Obsessed: We deeply understand customer needs and put our customers at the center of everything we do</li><li>Make it Count: Act like an owner by focusing on the impact of your work</li><li>Find a Way: Be a creative problem solver who pushes past roadblocks to win for our customers and our teammates</li><li>Sweat the Details: We keep our standards high and achieve them by paying attention to every detail</li><li>Be Curious: Use a growth mindset to question assumptions, take calculated risks and stretch the boundaries of what’s possible</li></ul>

Senior Fraud Analyst

At Mudflap, we're modernizing the $1 trillion trucking industry, the backbone of the U.S. economy. By helping over 100,000 underserved small businesses save over $1 billion on fuel, Mudflap has quickly grown into a profitable fintech platform that processes billions in annual payment volume.Mudflap is transforming the trucking industry by building products that make running a trucking business easier and more profitable. As we grow our core business and bring new products to market, we are looking for a Senior Marketing Designer to help shape how those stories come to life.You'll be a hands on creative leader to our Marketing team, owning work from early concept through polished execution across campaigns, web, lifecycle, product launches, events, and more. You'll help evolve Mudflap's brand as we grow while creating work that's distinctive, approachable, and authentic to the trucking community.This isn't a role where you'll wait for a perfectly packaged creative brief. We're looking for someone curious about the customer and business problem behind the ask, comfortable developing a point of view, and excited to iterate when data or feedback tells us something new.Work Location: This role is based in Palo Alto, CA and involves a hybrid work approach, balancing in-office collaboration with the ability to work remotely.To support our team, we offer:<ul style="min-height:1.5em"><li>Commuter benefits to ease your travel</li><li>Lunches and snacks to keep you fueled</li><li>A collaborative, high-growth environment where you’ll work closely with talented teammates across the company</li></ul>Expectations (In this role, you will):<ul style="min-height:1.5em"><li>Own marketing design projects from concept through execution and launch across web, paid, lifecycle, social, product launches, events, and print.</li><li>Translate complex products and ideas into simple, compelling visual stories that resonate with our customers.</li><li>Lead in-house designers, and partner closely with Marketing functions, agencies and cross-functional teams to understand business needs and develop creative solutions — not just execute briefs.</li><li>Help evolve Mudflap’s visual identity while maintaining a consistent, scalable brand experience across channels.</li><li>Use customer insights, performance data, and testing to iterate and improve creative, balancing high-quality craft with speed.</li><li>Leverage AI and emerging creative tools to accelerate ideation, process and execution, while improving the systems and workflows that help Marketing move faster.</li></ul>Experience (What we look for):<ul style="min-height:1.5em"><li>5+ years of marketing, brand, or visual design experience, ideally in a growth-stage or fast-paced technology environment.</li><li>Strong portfolio demonstrating conceptual thinking, visual craft, and multichannel marketing design across digital and physical touchpoints.</li><li>Proven ability to own projects end-to-end, from brief and creative concepts through final production.</li><li>Strong understanding of how design supports customer, marketing, and business objectives, with the ability to navigate feedback and changing priorities.</li><li>Fluency in Figma and modern creative tools; experience with Webflow, Framer, motion, lifecycle/email, and AI creative tools is a plus.</li><li>Resourceful, highly collaborative, and comfortable moving quickly and independently in ambiguity.</li><li>Bonus for fintech, marketplace, logistics, or B2B/B2C technology experience.</li></ul>Perks and Benefits (What we offer):<ul style="min-height:1.5em"><li>Competitive salary and equity in a high-growth startup</li><li>Multiple health benefit options</li><li>Responsible Time Off</li><li>401(k) matching</li><li>Opportunities and support for major career growth</li><li>Annual Company offsite event (Mudfest!)</li></ul>The salary range for this role is $144,000 - $160,000. This information reflects a base salary range for this position based on current market data, which may be subject to change as new market data becomes available. The candidate's skills, experience, and other relevant factors will determine the exact compensation.Company Overview (Who we are):Mudflap is on a mission to transform the trucking and logistics industry by leveling the playing field for owner operators and small fleets. Backed by top-tier venture investors, including QED, Matrix Partners, Commerce Ventures, NFX, and 500 Startups and included in the Forbes Fintech 50 list, Mudflap offers fleet fuel management solutions. Our core team hails from Disney, Uber, Procore, DoorDash, Google, Meta, Capital One, Affirm and Brex.Here are the core values that we believe in and look for in new teammates:<ul style="min-height:1.5em"><li>Be Customer Obsessed: We deeply understand customer needs and put our customers at the center of everything we do</li><li>Make it Count: Act like an owner by focusing on the impact of your work</li><li>Find a Way: Be a creative problem solver who pushes past roadblocks to win for our customers and our teammates</li><li>Sweat the Details: We keep our standards high and achieve them by paying attention to every detail</li><li>Be Curious: Use a growth mindset to question assumptions, take calculated risks and stretch the boundaries of what’s possible</li></ul>

Senior Marketing Designer

At Mudflap, we're modernizing the $1 trillion trucking industry, the backbone of the U.S. economy. By helping over 100,000 underserved small businesses save over $1 billion on fuel, Mudflap has quickly grown into a profitable fintech platform that processes billions in annual payment volume.As Mudflap’s IT Administrator, you’ll keep our employees productive and our technology running reliably across our Palo Alto and Austin offices and remote workforce. You’ll own day-to-day IT support, device and access management, workplace technology, and employee onboarding and offboarding. This role is ideal for an operator-builder who enjoys rolling up their sleeves to solve immediate needs, then improving the systems, automations, and processes that allow IT to scale.Work Location: This hybrid role is based in Palo Alto, CA and generally works in the office three days per week, balancing in-office collaboration with the ability to work remotely.To support our team, we offer:<ul style="min-height:1.5em"><li>Commuter benefits to ease your travel</li><li>Lunches and snacks to keep you fueled</li><li>A collaborative, high-growth environment where you’ll work closely with talented teammates across the company</li></ul>Expectations (In this role, you will):<ul style="min-height:1.5em"><li>Serve as the primary point of contact for employee IT support across hardware, software, access, AV, and network issues.</li><li>Provision, configure, ship, and support Android tablets used by Mudflap partners.</li><li>Administer devices, user accounts, permissions, and applications through Google Workspace, Rippling, Hexnode, and related tools.</li><li>Manage the technical aspects of employee onboarding and offboarding, including equipment, application access, and asset recovery.</li><li>Maintain accurate hardware and software inventories and improve device-lifecycle processes.</li><li>Support Wi-Fi, conference rooms, AV equipment, and other workplace technology in Palo Alto and Austin offices</li><li>Use scripting and automation to reduce manual work and make IT operations more reliable and scalable.</li><li>Support security controls, access reviews, AI-tool administration, and audit-readiness efforts in partnership with Engineering, People, and Legal.</li></ul>Experience (What we look for):<ul style="min-height:1.5em"><li>Experience in an IT Administrator, Systems Administrator, or similar role supporting multiple offices and/or a remote workforce.</li><li>Strong troubleshooting skills across Mac, Windows, Android, iOS, SaaS applications, AV, and networking fundamentals.</li><li>Experience with device management (Hexnode), identity and access administration (Rippling), and Google Workspace.</li><li>Experience managing Android devices through Mambo or another MDM platform.</li><li>Familiarity with scripting or workflow automation.</li><li>Strong organization and attention to detail, particularly when managing equipment, access, and sensitive information.</li><li>A service-oriented communication style and the ability to support employees patiently and effectively.</li><li>The ability to work independently, prioritize competing needs, and lead projects with limited oversight.</li></ul>Perks and Benefits (What we offer):<ul style="min-height:1.5em"><li>Competitive salary and equity in a high-growth startup</li><li>Multiple health benefit options</li><li>Responsible Time Off</li><li>401(k) matching</li><li>Opportunities and support for major career growth</li><li>Annual Company offsite event (Mudfest!)</li></ul>The salary range for this role is $110,000 - $130,000. This information reflects a base salary range for this position based on current market data, which may be subject to change as new market data becomes available. The candidate's skills, experience, and other relevant factors will determine the exact compensation. This position may also be eligible for additional incentives such as equity awards or short-term incentives. Our benefits include medical/dental/vision insurance, 401(k) with company match, WFH stipend, and PTO.Company Overview (Who we are):Mudflap is on a mission to transform the trucking and logistics industry by leveling the playing field for owner operators and small fleets. Backed by top-tier venture investors, including QED, Matrix Partners, Commerce Ventures, NFX, and 500 Startups and included in the Forbes Fintech 50 list, Mudflap offers fleet fuel management solutions. Our core team hails from Disney, Uber, Procore, DoorDash, Google, Meta, Capital One, Affirm and Brex.Here are the core values that we believe in and look for in new teammates:<ul style="min-height:1.5em"><li>Be Customer Obsessed: We deeply understand customer needs and put our customers at the center of everything we do</li><li>Make it Count: Act like an owner by focusing on the impact of your work</li><li>Find a Way: Be a creative problem solver who pushes past roadblocks to win for our customers and our teammates</li><li>Sweat the Details: We keep our standards high and achieve them by paying attention to every detail</li><li>Be Curious: Use a growth mindset to question assumptions, take calculated risks and stretch the boundaries of what’s possible</li></ul>

IT Administrator

At Mudflap, we're modernizing the $1 trillion trucking industry, the backbone of the U.S. economy. By helping over 100,000 underserved small businesses save over $1 billion on fuel, Mudflap has grown into a profitable fintech platform that processes billions in annual payment volume.As our Executive Assistant, you’ll be the operational backbone for our co-founders and a key partner to the broader executive team. You’ll develop a deep understanding of how our leaders work, what matters most to the business, and where your judgment can create the greatest leverage.Part calendar strategist—you’ll develop a point of view on how executive time should be spent and make thoughtful tradeoffs to protect it.Part systems builder—you’ll design the workflows, tools, and operating rhythms that keep priorities organized and moving.Part communications operator—you’ll synthesize information, direct attention to what matters, and help executives communicate clearly and effectively.Part problem solver—you’ll spot gaps, anticipate needs, and take action without waiting to be asked.Mudflap moves fast. We value urgency, ownership, resourcefulness, and people who step beyond their job descriptions to help the company win. If you treat upward management as a craft and get genuine energy from making ambitious leaders more effective, this role is for you.Work Location: This role is based in Palo Alto, CA and is primarily in office. It requires flexibility and responsiveness, including support outside standard business hours.To support our team, we offer:<ul style="min-height:1.5em"><li>Commuter benefits to ease your travel</li><li>Lunches and snacks to keep you fueled</li><li>A collaborative, high-growth environment where you’ll work closely with talented teammates across the company</li></ul>Expectations (In this role, you will):<ul style="min-height:1.5em"><li>Own executive time with a point of view. Manage complex calendars, anticipate conflicts, make informed tradeoffs, and ensure our leaders focus on the work that creates the most value.</li><li>Keep leaders ahead of what’s coming. Track priorities and commitments, surface blockers, and ensure executives have the context and preparation required for important decisions and meetings.</li><li>Build systems that create leverage. Design lightweight workflows and communication rhythms that improve organization, alignment, and follow-through across the executive team.</li><li>Serve as a communications operator. Draft and coordinate executive communications, synthesize inbound information, and translate it into clear priorities and recommended actions.</li><li>Make execution feel seamless. Own travel, expenses, Board and investor logistics, leadership meetings, offsites, and occasional personal support with exceptional care and attention to detail.</li><li>Work smarter with AI. Use Claude and other tools to improve research, preparation, communication, and workflows while exercising sound judgment with confidential information.</li></ul>Experience (What we look for):<ul style="min-height:1.5em"><li>5+ years supporting founders or C-level executives in a fast-paced, high-growth environment; we care more about the complexity and impact of your work than a specific number of years.</li><li>Upward management as a craft—you anticipate what leaders need, keep them organized and accountable, and make them more effective without creating unnecessary overhead.</li><li>Excellent written communication, including the ability to synthesize complex information and write clearly in someone else’s voice.</li><li>Strong systems thinking and a track record of improving processes, workflows, and tools.</li><li>Sharp prioritization instincts, exceptional judgment, and the ability to hold significant context while making decisions independently.</li><li>Presence, composure, and discretion that allow you to earn trust quickly and remain effective under pressure.</li><li>Genuine enthusiasm for AI and demonstrated ability to use technology to work faster and more effectively.</li><li>Fluency with Claude, Google Workspace, Slack, and Ramp, or the ability to become highly proficient quickly.</li></ul>This environment will not be right for everyone. The right person will be energized by high expectations, close partnership with our co-founders, and the opportunity to help build a company with significant long-term potential.Perks and Benefits (What we offer):<ul style="min-height:1.5em"><li>Competitive salary and equity in a high-growth startup</li><li>Multiple health benefit options</li><li>Responsible Time Off</li><li>401(k) matching</li><li>Opportunities and support for major career growth</li><li>Annual Company offsite event (Mudfest!)</li></ul>The starting salary range for this role is $120,000-$135,000. This information will reflect the base salary range for the position based on current market data, which may be subject to change. The candidate’s skills, experience, and other relevant factors will determine the exact compensation.Company Overview (Who we are):Mudflap is on a mission to transform trucking and logistics by leveling the playing field for owner-operators and small fleets. Backed by QED, Matrix Partners, Commerce Ventures, NFX, and 500 Startups—and recognized on the Forbes Fintech 50—our team brings experience from Disney, Uber, Procore, DoorDash, Google, Meta, Capital One, Affirm, and Brex.Here are the core values that we believe in and look for in new teammates:<ul style="min-height:1.5em"><li>Be Customer Obsessed: We deeply understand customer needs and put our customers at the center of everything we do</li><li>Make it Count: Act like an owner by focusing on the impact of your work</li><li>Find a Way: Be a creative problem solver who pushes past roadblocks to win for our customers and our teammates</li><li>Sweat the Details: We keep our standards high and achieve them by paying attention to every detail</li><li>Be Curious: Use a growth mindset to question assumptions, take calculated risks and stretch the boundaries of what’s possible</li></ul>

Executive Assistant

At Mudflap, we're modernizing the $1 trillion trucking industry, the backbone of the U.S. economy. By helping over 100,000 underserved small businesses save over $1 billion on fuel, Mudflap has quickly grown into a profitable fintech platform that processes billions in annual payment volume.As our Senior Mobile Engineering Manager, you'll lead the evolution of mobile engineering at Mudflap. You'll oversee a growing mobile organization while helping define how mobile engineers partner with cross-functional product teams as we evolve toward a product-pod model. Beyond leading teams, you'll shape our long-term mobile architecture, establish engineering best practices, and build the technical foundation for a rapidly expanding suite of products serving the trucking industry.This role requires exceptional engineering leadership, deep mobile expertise, and a strong point of view on modern software development—including how AI and agentic workflows can improve engineering productivity, quality, and developer experience.Work Location: We value in-person connection and have offices in both Palo Alto, CA and Austin, TX. While we prefer candidates located in these hubs for occasional meetings and team collaboration, we are open to remote team members who can travel periodically as needed.Expectations (In this role, you will:)<ul style="min-height:1.5em"><li>Lead, mentor, and grow a high-performing mobile engineering organization of 10+ engineers, fostering a culture of ownership, collaboration, and customer obsession.</li><li>Drive the delivery of high-quality mobile experiences for consumer fintech and marketplace products, balancing near-term roadmap execution with long-term platform investments.</li><li>Execute Mudflap's mobile engineering strategy, shaping our architecture, platform direction, and technical standards as the business and product portfolio continue to grow.</li><li>Own our mobile architecture strategy, making thoughtful decisions across native, cross-platform, and hybrid approaches that balance developer productivity, platform consistency, performance, and customer experience.</li><li>Lead the evolution of our native iOS and Android applications to React Native, making thoughtful architectural decisions that balance developer productivity, platform consistency, performance, and customer experience.</li><li>Partner closely with Product and Engineering leaders across backend, infrastructure, and web to define technical vision, organizational structure, roadmap priorities, and strategic investments that enable a cohesive mobile platform.</li><li>Champion engineering excellence by driving best practices across code quality, testing, CI/CD, observability, and AI-assisted, agentic software development.</li></ul>Experience (What we look for:)<ul style="min-height:1.5em"><li>5+ years of engineering management experience leading high-performing mobile engineering teams, ideally with 5–10 direct reports.</li><li>Strong mobile engineering background with deep experience across native and cross-platform frameworks, along with the ability to evaluate emerging mobile technologies and make the right call for the team's stage.</li><li>Experience defining and evolving mobile architecture at scale, including evaluating tradeoffs between native and cross-platform approaches.</li><li>Background building consumer mobile products, ideally in fintech, marketplaces, or other high-growth technology companies.</li><li>Proven success scaling engineering organizations through periods of technical and organizational change in both startup and larger company environments.</li><li>Strong technical leadership with a track record of delivering complex products while balancing technical excellence with pragmatic business outcomes.</li><li>Experience introducing modern engineering practices, including AI-assisted development, automation, and agentic workflows that improve developer productivity and software quality.</li><li>Excellent communication, systems thinking, and cross-functional collaboration skills, with the ability to influence Product, Design, Data, and Engineering leaders.</li><li>Passion for coaching engineers, building high-performing teams, and advocating for mobile-specific considerations such as performance, offline capabilities, and network efficiency.</li></ul>Perks and Benefits (What we offer):<ul style="min-height:1.5em"><li>Competitive salary and equity in a high-growth startup</li><li>Multiple health benefit options</li><li>Responsible Time Off</li><li>401(k) matching</li><li>Opportunities and support for major career growth</li><li>Annual Company offsite event (Mudfest!)</li></ul>The salary range for this role is $240,000 - $270,000. This information reflects a base salary range for this position based on current market data, which may be subject to change as new market data becomes available. The candidate's skills, experience, and other relevant factors will determine the exact compensation.Company Overview (Who we are):Mudflap is on a mission to transform the trucking and logistics industry by leveling the playing field for owner operators and small fleets. Backed by top-tier venture investors, including QED, Matrix Partners, Commerce Ventures, NFX, and 500 Startups and included in the Forbes Fintech 50 list, Mudflap offers fleet fuel management solutions. Our core team hails from Disney, Uber, Procore, DoorDash, Google, Meta, Capital One, Affirm and Brex.Here are the core values that we believe in and look for in new teammates:<ul style="min-height:1.5em"><li>Be Customer Obsessed: We deeply understand customer needs and put our customers at the center of everything we do</li><li>Make it Count: Act like an owner by focusing on the impact of your work</li><li>Find a Way: Be a creative problem solver who pushes past roadblocks to win for our customers and our teammates</li><li>Sweat the Details: We keep our standards high and achieve them by paying attention to every detail</li><li>Be Curious: Use a growth mindset to question assumptions, take calculated risks and stretch the boundaries of what’s possible</li></ul>

Senior Engineering Manager, Mobile

Mudflap serves the $800B trucking industry, the backbone of the U.S. economy. Our market-leading payment products help truckers save thousands of dollars on fuel (their #1 business expense), while providing our fuel stop partners with access to new, hard-to-reach customers. We’re a fast-growing marketplace business looking for a new customer-obsessed teammate to join us on this exciting journey.<div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div>Support Truckers While the World Sleeps<div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div>We don’t just provide support, we fuel success. Mudflap is a fast-growing marketplace on a mission to support the independent truckers who keep our country moving. Our Customer Support team sits at the heart of that mission, available 24/7/365 to show up when it matters most.<div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div>We’re looking for a passionate, people-focused individual to join this essential team. At Mudflap, customer obsession is a core value, and support is one of THE most important roles at the company. Our close-knit, mission-driven team thrives on solving problems, driving growth, and helping our customers succeed.<div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div>Current shift times available, all ET:<ul style="min-height:1.5em"><li>Wednesday–Sunday: 4:00 PM – 12:00 AM</li><li>Friday–Tuesday: 3:00 PM – 11:00 AM</li><li>Thursday–Monday: 4:00 PM – 12:00 PM</li><li>Monday–Friday: 2:00 PM – 10:00 PM</li></ul><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div>Work Location: Remote<div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div>To support our team, we offer:<ul style="min-height:1.5em"><li>Commuter benefits to ease your travel</li><li>Lunches and snacks to keep you fueled</li><li>A collaborative, high-growth environment where you’ll work closely with talented teammates across the company</li></ul><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div>Expectations (In this role, you will):We hold a high bar for customer support and we’re proud of it.Here’s what success looks like in this role:<ul style="min-height:1.5em"><li>Strong Phone Presence: You communicate clearly and confidently, with a warm, professional tone and genuine empathy</li><li>Real-Time Problem Solving: You think fast on your feet, troubleshoot effectively, and keep customers reassured every step of the way</li><li>Comfortable with High Volume: You thrive in a high-call environment and know how to stay sharp, organized, and efficient throughout the day</li><li>Customer-Obsessed: You go above and beyond to deliver an experience that feels effortless, personal, and thoughtful</li><li>Emotionally Intelligent: You can read between the lines, pick up on customer signals, and respond in creative, thoughtful ways that show deep understanding</li><li>Ambitious and Growth-Oriented: You’re hungry to learn, open to feedback, and excited to grow your skills and career with Mudflap</li><li>Tech-Savvy: You move comfortably between tools like Zendesk, Slack, and internal systems without skipping a beat</li></ul><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div>Experience (What we look for):<ul style="min-height:1.5em"><li>2+ years of experience in a remote customer support role, ideally in fintech or tech startup environments</li><li>Proficient with support tools like Zendesk or similar ticketing systems</li><li>Customer-first mindset with a genuine passion for delivering exceptional service</li><li>Excellent communication skills, both verbal and written</li><li>Thrives in fast-paced environment, you’re a strong multitasker with a high sense of urgency and a hands-on, team-oriented approach</li></ul><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div>Perks and Benefits (What we offer): <ul style="min-height:1.5em"><li>Competitive pay and equity in a high-growth startup</li><li>Multiple health benefit options</li><li>Paid Time Off</li><li>401(k) matching</li><li>Opportunities and support for major career growth</li><li>Annual Company offsite event (Mudfest!)</li></ul><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div>The pay range for this role is $23 - $27 per hour. This information reflects a base range for this position based on current market data, which may be subject to change as new market data becomes available. The candidate's skills, experience, and other relevant factors will determine the exact compensation. <div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div>We’ve got you covered! Training runs for three weeks, and we’ll ship you the equipment you need to succeed.<div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div>Company overview (Who we are):Mudflap is on a mission to transform the trucking and logistics industry by leveling the playing field for owner operators and small fleets. Backed by top-tier venture investors, including QED, Matrix Partners, Commerce Ventures, NFX, and 500 Startups and included in the Forbes Fintech 50 list, Mudflap offers fleet fuel management solutions. Our core team hails from Disney, Uber, Procore, DoorDash, Google, Meta, Capital One, Affirm and Brex.Here are the core values that we believe in and look for in new teammates:<ul style="min-height:1.5em"><li>Be Customer Obsessed: We deeply understand customer needs and put our customers at the center of everything we do</li><li>Make it Count: Act like an owner by focusing on the impact of your work</li><li>Find a Way: Be a creative problem solver who pushes past roadblocks to win for our customers and our teammates</li><li>Sweat the Details: We keep our standards high and achieve them by paying attention to every detail</li><li>Be Curious: Use a growth mindset to question assumptions, take calculated risks and stretch the boundaries of what’s possible</li></ul><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div>*If your application is selected for the next stage, you will receive an email invite to complete a short take-home assessment through our assessment platform, TestGorilla. This helps us better understand your skills and how you approach tasks relevant to the role. Please check both your inbox and spam folder for the email invite, and please complete the assessment as soon as possible. Thank you!

Customer Support Specialist - English (Evening/Overnight)

Mudflap serves the $800B trucking industry, the backbone of the U.S. economy. Our market-leading payment products help truckers save thousands of dollars on fuel (their #1 business expense), while providing our fuel stop partners with access to new, hard-to-reach customers. We’re a fast-growing marketplace business looking for a new customer-obsessed teammate to join us on this exciting journey.As Director of Product, Freight, you will own product strategy and execution for Mudflap’s freight-focused experiences. You’ll report directly to our Co-Founder and Head of Product and serve as the senior product leader responsible for shaping how truckers and fleets interact with freight—from discovery and decision-making through execution and settlement.This is a high-impact leadership role with broad scope and influence. You’ll partner closely with engineering, data, design, operations, and commercial teams to define new product surfaces, evolve our marketplace capabilities, and ensure we are solving the right problems for carriers, owner-operators, and freight partners. You’ll bring deep freight and logistics intuition while helping Mudflap thoughtfully expand beyond fuel into adjacent workflows that matter most to our customers. Work Location: This role is based in Palo Alto, CA and involves a hybrid work approach, balancing in-office collaboration with the ability to work remotely.To support our team, we offer:<ul style="min-height:1.5em"><li>Commuter benefits to ease your travel</li><li>Lunches and snacks to keep you fueled</li><li>A collaborative, high-growth environment where you’ll work closely with talented teammates across the company</li></ul>Expectations (In this role, you will):<ul style="min-height:1.5em"><li>Lead discovery, definition, and delivery of freight-related product initiatives that support carrier workflows and marketplace growth</li><li>Own and evolve the freight product roadmap, balancing near-term business impact with long-term platform strategy</li><li>Bring a strong point of view on freight economics, carrier and broker needs, and operational realities to inform product decisions</li><li>Champion customer empathy by spending time with owner-operators, small fleets, and freight partners to deeply understand their needs</li><li>Drive alignment across engineering, design, data, operations, marketing, and business development teams</li><li>Define and track KPIs related to freight engagement, adoption, liquidity, retention, and monetization</li><li>Build, mentor, and scale a high-performing team of product managers as the freight surface area grows</li></ul>Experience (What we look for):<ul style="min-height:1.5em"><li>8+ years of product management experience, with 3+ years in a senior or leadership role</li><li>Deep experience in freight, logistics, transportation technology, or marketplaces serving carriers and shippers</li><li>Proven track record of launching and scaling complex, multi-sided products with real operational constraints</li><li>Strong intuition for user workflows, freight decision-making, and the tradeoffs inherent in logistics marketplaces</li><li>Excellent analytical and strategic thinking skills, with the ability to turn ambiguity into clear direction</li><li>Demonstrated ability to lead cross-functional teams and influence without authority</li><li>Exceptional communication skills, including comfort presenting strategy and tradeoffs to executive leadership</li><li>Experience operating on teams that have evolved traditional SDLC processes into agentic workflows, where product teams drive discovery, rapid prototyping, and specification creation optimized for AI-assisted development before engineering execution.</li></ul> Perks and Benefits (What we offer):<ul style="min-height:1.5em"><li>Commuter benefits to ease your travel</li><li>Lunches and snacks to keep you fueled</li><li>Competitive salary and equity in a high-growth startup</li><li>Multiple health benefit options</li><li>Responsible Time Off</li><li>401(k) matching</li><li>Opportunities and support for major career growth</li><li>Annual Company offsite event (Mudfest!) </li></ul>The salary range for this role is $216,000 - $240,000. This information reflects a base salary range for this position based on current market data, which may be subject to change as new market data becomes available. The candidate's skills, experience, and other relevant factors will determine the exact compensation.Company Overview (Who we are):Mudflap is on a mission to transform the trucking and logistics industry by leveling the playing field for owner operators and small fleets. Backed by top-tier venture investors, including QED, Matrix Partners, Commerce Ventures, NFX, and 500 Startups and included in the Forbes Fintech 50 list, Mudflap offers fleet fuel management solutions. Our core team hails from Disney, Uber, Procore, DoorDash, Google, Meta, Capital One, Affirm and Brex.Here are the core values that we believe in and look for in new teammates:<ul style="min-height:1.5em"><li>Be Customer Obsessed: We deeply understand customer needs and put our customers at the center of everything we do</li><li>Make it Count: Act like an owner by focusing on the impact of your work</li><li>Find a Way: Be a creative problem solver who pushes past roadblocks to win for our customers and our teammates</li><li>Sweat the Details: We keep our standards high and achieve them by paying attention to every detail</li><li>Be Curious: Use a growth mindset to question assumptions, take calculated risks and stretch the boundaries of what’s possible</li></ul>

Director of Product, Freight

Mudflap serves the $800B trucking industry, the backbone of the U.S. economy. Our market-leading payment products help truckers save thousands of dollars on fuel (their #1 business expense) while providing our fuel stop partners access to new, hard-to-reach customers. We’re a fast-growing marketplace business looking for a new customer-obsessed teammate to join us on this exciting journey.Lead the Team Supporting Truckers While the World SleepsJoin the team powering the backbone of America, no matter the hour.Mudflap is a fast-growing marketplace on a mission to support the independent truckers who keep our country moving. Our Customer Support team is available 24/7/365, and we're proud to show up—especially during the overnight hours when our customers need us most.We're looking for an Overnight Customer Support Team Lead to coach and support a team of agents while ensuring our customers receive exceptional service when it matters most. In this role, you'll balance real-time customer support with team development, performance coaching, and operational excellence, serving as a trusted resource for both customers and teammates.If you're passionate about developing people, solving complex problems, and making a meaningful impact, we'd love to meet you.Expectations (In this role, you will):<ul style="min-height:1.5em"><li>Be obsessed with improving the Mudflap customer experience, driving industry-leading customer satisfaction</li><li>Respond quickly and accurately to agent questions, empowering them to resolve customer issues promptly</li><li>Track and action on live shift metrics to ensure the team is delivering top-notch support by addressing issues such as omnichannel ticket handling, customer wait times, and escalated tickets</li><li>Monitor calls, emails, chats and other customer-facing interactions for quality assurance and deliver frequent agent feedback</li><li>Manage ongoing 1:1s with each team member to provide feedback on performance, attendance, work quality, productivity and teamwork. Translate agent feedback into actionable steps to improve the agent and customer experience</li><li>Be an exemplary role model for the team, living out our values and modeling agent best practices</li><li>Serve as a deep subject matter expert on the Mudflap product to effectively solve immediate issues for agents and customers with an eye for sustainability and scalability</li><li>Identify the root cause of recurring customer-facing issues and collaborate with cross-functional teams on developing better resolution tools and processes</li></ul>Experience (What we look for):<ul style="min-height:1.5em"><li>3+ years in a leadership or supervisory role directly managing and developing customer support agents</li><li>Experience using customer support tools and platforms (ex: Zendesk, Intercom or similar ticketing system)</li><li>Recent customer support experience, preferably in a fast-paced environment</li><li>Proven ability to lead projects, improve processes, and enhance the customer experience</li><li>Strong written and verbal communication skills</li><li>A proactive, data-driven problem solver with strong critical thinking skills</li><li>A natural leader who can turn ideas into action and drive results</li><li>Curious, humble, and eager to learn with a growth mindset</li><li>Comfortable adopting new technology and leveraging tools to work more effectively</li></ul>Perks and Benefits (What we offer): <ul style="min-height:1.5em"><li>Competitive salary and equity in a high-growth startup</li><li>Multiple health benefit options</li><li>Responsible Time Off</li><li>401(k) matching</li><li>Opportunities and support for major career growth</li><li>Annual Company offsite event (Mudfest!)</li></ul>The salary range for this role is $60,000 - $70,000. This information reflects a base salary range for this position based on current market data, which may be subject to change as new market data becomes available. The candidate's skills, experience, and other relevant factors will determine the exact compensation.

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