New Relic helps engineers and developers do their best work every day — using data, not opinions — at every stage of the software lifecycle.

The world’s best engineering teams rely on New Relic to visualize, analyze and troubleshoot their software. New Relic One is the most powerful cloud-based observability platform built to help companies create more perfect software. Learn why customers trust New Relic for improved uptime and performance, greater scale and efficiency, and accelerated time to market at newrelic.com.

new-relic

<div class="content-intro">We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!</div>Your opportunity
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Every experience we build is only as good as our understanding of the person using it. You’ll support that understanding with resilient, well-architected systems and senior technical judgment. You'll pioneer how we distill user behavior across classic interfaces and newer surfaces like agentic conversations into models the rest of the platform depends on. About the team
This position is for the Personalization team, starting with a greenfield project! Our stack centers on Java 25, Spring, GraphQL, NoSQL, Kubernetes, Kafka and AWS.
If you're passionate about understanding user behavior at scale and want to help shape how New Relic's classic and agentic experiences adapt to the people using them, we want to hear from you.
 What you'll do 
<ul class="ak-ul" data-local-id="7b1dc1d932f7" data-indent-level="1">
<li>
Own the architecture and technical direction of a significant, moderately-scoped service within the behavioral data platform, from design through delivery
</li>
<li>
Champion the delivery of full components and support the lead engineer in coordinating feedback and work across the team
</li>
<li>
Collaborate with product managers, stakeholders and customer teams to clarify requirements and distill them into a clear technical plan
</li>
<li>
Identify and mitigate technical risks (including gaps against SLAs or other reliability commitments) before they become production issues
</li>
<li>
Facilitate healthy, data-driven design debates, making sure the team explores multiple options and weighs trade-offs before committing
</li>
<li>
Provide technical direction and mentorship to less experienced engineers, and act as an expert operator of the services you own
</li>
<li>
Contribute to improving team processes so we can deliver quality software regularly and incrementally
</li>
<li>
Actively use AI coding assistants and agents in your own workflow, and help set the standard for how the team adopts them
</li>
<li>
Help organize and lead technical communities of practice, not just participate in them
</li>
</ul>
This role requires 
<ul class="ak-ul" data-local-id="491a9fb130ab" data-indent-level="1">
<li>
Deep, hands-on expertise in Java and backend service design, with a track record of delivering production code that follows solid security, reliability, and maintainability practices
</li>
<li>
Experience building and operating Kafka-based streaming pipelines and services in a cloud (AWS) production environment
</li>
<li>
Strong experience with distributed systems, concurrency, and scaling, including diagnosing and resolving complex production issues
</li>
<li>
A track record of mentoring engineers and providing constructive direction in code reviews and design discussions
</li>
<li>
Comfortable partnering directly with product managers and stakeholders to shape technical scope from ambiguous requirements
</li>
<li>
Sound judgment in selecting the right approach on issues of moderate to broad scope
</li>
<li>
Excellent written and verbal communication skills, including the ability to build consensus across differing technical viewpoints
</li>
<li>
Proficiency in English
</li>
</ul>
&nbsp;
Bonus points if you have
<ul>
<li>
Experience designing GraphQL APIs or microservices architectures at scale
</li>
<li>
Familiarity with Kubernetes concepts and ability to reason about production behavior
</li>
<li>
Experience with distributed data processing in the cloud (Spark, Hadoop/Hive, BigQuery, Snowflake, Redshift) or ETL/orchestration tools such as Airflow
</li>
<li>
Deep understanding of data modeling principles (dimensional modeling, normalization), especially applied to behavioral or user segmentation
</li>
<li>
Experience evaluating, benchmarking, or building custom agentic AI tools, prompt workflows, or developer automation
</li>
<li>
Exposure to recommendation systems or building context for agentic/LLM-based experiences
</li>
<li>
Experience with SQL performance tuning or data visualization tools (Tableau, Looker)
</li>
<li>
A track record of technical mentorship beyond your immediate team
</li>
</ul>
 Please note that visa sponsorship is not available for this position.<div class="content-conclusion">Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp;
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to <a href="mailto:resume@newrelic.com" target="_blank">resume@newrelic.com</a>.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;<a href="https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf" target="_blank">San Francisco Fair Chance Ordinance</a>. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp;
Review our Applicant Privacy Notice at&nbsp;<a href="https://newrelic.com/termsandconditions/applicant-privacy-policy" target="_blank">https://newrelic.com/termsandconditions/applicant-privacy-policy</a></div>

Senior Software Engineer

<div class="content-intro">We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!</div>Your opportunity Every experience we build is only as good as our understanding of the person using it. You'll help distill how people actually use New Relic, across classic interfaces and newer surfaces like agentic conversations, into models that let those experiences adapt in ways that feel relevant and contextual. 
About the team
This position is for the Personalization team, starting with a greenfield project! Our stack centers on Java 25, Spring, GraphQL, NoSQL, Kubernetes, Kafka and AWS.
If you're passionate about understanding user behavior at scale and want to help shape how New Relic's classic and agentic experiences adapt to the people using them, we want to hear from you.
 What you'll do 
<ul>
<li>Build, maintain, and scale backend services and Kafka-based streaming pipelines that process user behavior data across our AWS infrastructure</li>
<li>Design microservices and APIs that expose user segments and behavioral models to downstream surfaces, both classic UI and agentic</li>
<li>Turn behavioral signals into segments and models the rest of the platform builds on</li>
<li>Actively use and evaluate AI coding assistants and agents in your own engineering workflow. From code generation and review to production troubleshooting and help the team adopt what works</li>
<li>Participate in architectural discussions, exercising judgment to determine the right approach on moderately scoped problems</li>
<li>Build, deploy, rollback, and operate your team's software, including active participation in on-call</li>
<li>Automate manual operational processes with new tooling to keep systems resilient and easy to operate</li>
<li>Provide constructive, service-level-aware feedback and actively participate in engineering communities of practice</li>
</ul>
This role requires 
<ul>
<li>Fully proficient with Java, with the ability to design, develop, test, and deploy small-to-medium features and bug fixes end-to-end with little or no assistance</li>
<li>Experience building Kafka-based streaming pipelines and services in a cloud (AWS) production environment</li>
<li>Experience with distributed systems, concurrency, and scaling, and familiarity with asynchronous programming techniques (streams, event-based flows, task queues, message queues)</li>
<li>Active experience using AI coding assistants and agents in your day-to-day engineering workflow, with a mindset of continuous workflow innovation</li>
<li>A collaborative work style that includes colleagues in important decisions and leads to shared code ownership</li>
<li>Comfortable navigating ambiguity with an iterative mindset, and able to align day-to-day work with broader strategic and architectural direction</li>
<li>Proficiency in English</li>
</ul>
Bonus points if you have
<ul>
<li>Experience designing GraphQL APIs or microservices architectures at scale</li>
<li>Familiarity with Kubernetes concepts and ability to reason about production behavior</li>
<li>Experience with distributed data processing in the cloud (Spark, Hadoop/Hive, BigQuery, Snowflake, Redshift) or ETL/orchestration tools such as Airflow</li>
<li>Strong understanding of data modeling principles (dimensional modeling, normalization), especially applied to behavioral or user segmentation</li>
<li>Proven experience evaluating, benchmarking, or building custom agentic AI tools, prompt workflows, or developer automation</li>
<li>Exposure to recommendation systems or building context for agentic/LLM-based experiences</li>
<li>Contributions to open source projects, or a passion for build/test automation</li>
<li>Experience with SQL performance tuning or data visualization tools (Tableau, Looker)</li>
</ul>
Please note that visa sponsorship is not available for this position. 
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process 
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy<div class="content-conclusion">Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp;
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to <a href="mailto:resume@newrelic.com" target="_blank">resume@newrelic.com</a>.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;<a href="https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf" target="_blank">San Francisco Fair Chance Ordinance</a>. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp;
Review our Applicant Privacy Notice at&nbsp;<a href="https://newrelic.com/termsandconditions/applicant-privacy-policy" target="_blank">https://newrelic.com/termsandconditions/applicant-privacy-policy</a></div>

Software Engineer 2

<div class="content-intro">We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!</div>Your opportunity 
As a Product Manager for Dirac, you will own the product strategy for the platform that holds and serves our customers' data. You'll set the direction for how data is stored, processed at rest, queried, and federated across clouds, regions, and sovereign boundaries, and for how AI changes all of those.
This role spans four big areas:
<ul>
<li>Storage: Deciding how we store, tier, retain, and price data at enormous scale, and making sure the economics work for both customers and New Relic.</li>
<li>Query: Making Dirac the place customers go to ask questions, using NRQL, SQL, or natural language through AI. You'll own the experience for engineers, analysts, and agents alike.</li>
<li>At-rest processing: Moving work to the data instead of the other way around. This covers streaming alerts, continuous aggregation, and roll-ups that make large datasets fast and cheap to use.</li>
<li>Federation: Querying data where it lives, whether that's in New Relic, in the customer's own storage, or across regions. This covers New Relic Lens, data sovereignty and residency, and a single view across data the customer owns.</li>
</ul>
The team is customer-led, highly technical, and moves fast. You'll thrive here if you're curious and excitable about hard problems, comfortable with complexity and ambiguity, and like to experiment, including with AI, to find the answer instead of waiting for it. If you want to spend time with customers, go deep with engineers, and shape a platform used by thousands of companies, this is the role for you!
&nbsp;
What you'll do 
<ul>
<li>Own the vision and strategy for Dirac: Turn a long-term view of storage, at-rest processing, query, and federation into a clear, prioritized roadmap, and update it as the market and the technology change.</li>
<li>Act as a true full business owner: Take initiative to spot roadblocks, line up resources, and drive complex platform initiatives to completion. Know your query volume, data growth, unit costs, and margins.</li>
<li>Define the future of querying observability data: Shape how customers use NRQL, SQL, and AI-driven natural language queries, and how AI agents become first-class users of the platform.</li>
<li>Drive at-rest processing: Define the product for streaming alerts, aggregation, and in-platform processing, so customers get answers faster and spend less to get them.</li>
<li>Lead federation and data sovereignty: Build the strategy for querying data across clouds, regions, and customer-owned storage, including Lens, data residency, and compliance requirements.</li>
<li>Experiment with AI, both in the product and in your own work: Prototype, test, and ship AI features on top of the platform. Use AI tools every day to move faster, analyze data, and level up your craft.</li>
<li>Talk with customers constantly: From the largest enterprises to fast-growing startups, learn how they store and query data, where they get stuck, and what they wish they could do.</li>
<li>Be data-driven: Define and track platform metrics such as query volume, latency, data stored, cost per GB, and adoption, and use them to make decisions and tell the story.</li>
<li>Partner across the company: Work closely with engineering, architecture, design, finance, sales, and marketing to deliver end-to-end value and successful go-to-market launches.</li>
<li>Bring clarity to complexity: Explain deep technical tradeoffs to engineers in 20 minutes and to executives in 20 seconds, and get people aligned when the path isn't obvious.</li>
</ul>
 
This role requires
<ul>
<li>A Bachelor's degree or equivalent practical experience. A background in Computer Science or a related technical field is preferred.</li>
<li>5+ years of product management experience building and launching technical products, ideally platform, data, or infrastructure products.</li>
<li>A strong technical foundation. You can go deep on storage, query engines, distributed systems, and cloud architecture with your engineering partners.</li>
<li>Hands-on experience with AI and LLM tools, both to make yourself more productive and to build products on top of them.</li>
<li>A proven ability to analyze qualitative and quantitative data and turn it into high-impact decisions.</li>
<li>Comfort with ambiguity and complexity. You can take a vague problem and turn it into an actionable plan.</li>
<li>Excellent interpersonal, written, and verbal communication skills, and the ability to lead through influence rather than authority.</li>
<li>A strong bias for action. You don't wait for direction; you figure out what needs to happen and lead the charge.</li>
</ul>
&nbsp;
Bonus points if you have
<ul>
<li>Experience with databases, data warehouses, lakehouses, or query engines (e.g. ClickHouse, Snowflake, Databricks, BigQuery, Druid, Elasticsearch).</li>
<li>Experience with observability</li>
<li>Experience with streaming and real-time processing systems (e.g. Kafka, Flink).</li>
<li>Familiarity with data sovereignty, data residency, or regulated environments (e.g. FedRAMP, HIPAA, GDPR).</li>
<li>Direct experience with observability products or telemetry data at scale.</li>
<li>Experience with usage-based pricing, unit economics, or COGS on a data platform.</li>
<li>Experience with public cloud infrastructure services (AWS / Azure / GCP).</li>
<li>Enterprise B2B SaaS experience with a developer or data persona.</li>
</ul>
&nbsp;
Please note that visa sponsorship is not available for this position. 
#LI-GK1 #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.</div><div class="title">Estimated Base Pay Range</div><div class="pay-range">$151,000&mdash;$189,000 USD</div></div></div><div class="content-conclusion">Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp;
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to <a href="mailto:resume@newrelic.com" target="_blank">resume@newrelic.com</a>.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;<a href="https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf" target="_blank">San Francisco Fair Chance Ordinance</a>. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp;
Review our Applicant Privacy Notice at&nbsp;<a href="https://newrelic.com/termsandconditions/applicant-privacy-policy" target="_blank">https://newrelic.com/termsandconditions/applicant-privacy-policy</a></div>

Product Manager - Data Platform

<div class="content-intro">We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!</div>Your opportunity 
Join New Relic’s Container Fabric (CF) team and play a pivotal role in shaping our global internal platform. You will work at the very heart of our infrastructure, building resilient, scalable systems that empower engineering teams across the entire business. If you thrive on solving complex, large-scale challenges and enjoy the tangible impact of high-availability platform orchestration, this is your chance to elevate your technical reach.
You will be given the autonomy to drive platform evolution, work with state-of-the-art cloud-native tools, and push the boundaries of modern infrastructure.
What you'll do 
<ul>
<li>Platform Orchestration: Oversee and enhance a massive Kubernetes infrastructure platform, ensuring peak availability, performance, and reliability.</li>
<li>Automation &amp; Engineering: Evolve internal tooling to eliminate manual overhead and streamline platform delivery across global teams.</li>
<li>Lifecycle Management: Manage Day 1 and Day 2 operations for Kubernetes clusters using modern scaling frameworks.</li>
<li>Operational Excellence: Partner with a supportive engineering team to manage production environments and lead high-severity incident responses calmly and efficiently.</li>
</ul>
This role requires 
<ul>
<li>Infrastructure Expertise: A background in DevOps, Site Reliability, or Infrastructure Engineering managing production environments.</li>
<li>Kubernetes Mastery: Deep working knowledge of K8s primitives (Deployments, StatefulSets, Services) and hands-on experience building custom Kubernetes Operators.</li>
<li>Golang Proficiency: Strong skills in Go for systems programming and infrastructure automation.</li>
<li>Production Focus: Proven experience managing production stability, monitoring, and resolving high-severity incidents.</li>
</ul>
Bonus points if you have 
<ul>
<li>Experience with cloud-native auto-scaling technologies such as Karpenter or Cluster API.</li>
<li>Practical familiarity with Helm and GitOps tools like ArgoCD or Flux to manage continuous deployment workflows.</li>
</ul>
 Please note that visa sponsorship is not available for this position. #LI-JH1 <div class="content-pay-transparency"><div class="pay-input"><div class="description">The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.</div><div class="title">Estimated Base Pay Range</div><div class="pay-range">$126,000&mdash;$158,000 USD</div></div></div><div class="content-conclusion">Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp;
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to <a href="mailto:resume@newrelic.com" target="_blank">resume@newrelic.com</a>.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;<a href="https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf" target="_blank">San Francisco Fair Chance Ordinance</a>. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp;
Review our Applicant Privacy Notice at&nbsp;<a href="https://newrelic.com/termsandconditions/applicant-privacy-policy" target="_blank">https://newrelic.com/termsandconditions/applicant-privacy-policy</a></div>

Software Engineer - Container Fabric

<div class="content-intro">We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!</div>Your opportunity 
We are a global team of innovators shaping the future of observability. Our intelligent platform gives customers real-time insight into complex systems so they can innovate faster and operate reliably in an AI-first world. If you’re excited by high-throughput distributed systems and want to contribute to one of the largest and fastest-growing observability platforms, we’d love to hear from you. Join a backend engineering team focused on building and operating JVM-based services that ingest, process, and serve massive volumes of telemetry data. You’ll work on high-scale, low-latency systems that power mission-critical observability features used by engineers worldwide.
 What you'll do 
<ul>
<li>Design, build, and operate JVM-based microservices (primarily Java and Kotlin) with a focus on performance, scalability, and reliability.</li>
<li>Own services end-to-end: architecture, implementation, deployment, monitoring, on-call participation, and continuous improvement.</li>
<li>Apply strong concurrency and performance practices: asynchronous programming, backpressure, efficient I/O, memory management, and GC tuning.</li>
<li>Build and evolve event-driven systems; work with Kafka for streaming, partitioning, consumer groups, and schema evolution.Instrument services for deep observability (metrics, logs, traces), define SLIs/SLOs, and use e</li>
<li>Experience with Kafka or similar streaming technologies (topic/partition strategy, consumer lag, idempotency, schema compatibility) strongly preferred.</li>
<li>Proficiency with REST/gRPC API design, service-to-service communication, and resilience patterns (timeouts, retries, circuit breakers).</li>
<li>Practical experience with containers and Kubernetes, and with CI/CD pipelines.</li>
<li>Track record of operating services in production: monitoring, alerting, incident response, and postmortems.</li>
<li>Strong communication skills, ability to write design docs, and collaborate across teams; proficiency in rror budgets to drive reliability.</li>
<li>Automate CI/CD, testing, and operational tasks; improve developer productivity with tooling and infrastructure as code.</li>
<li>Collaborate with product, architecture, and cross-functional partners to deliver customer outcomes.</li>
<li>Mentor peers, review designs and code, and contribute to technical standards and best practices.</li>
</ul>
&nbsp;
This role requires 
<ul>
<li>Strong experience building and operating production-grade backend services on the JVM (Java and/or Kotlin).</li>
<li>Solid understanding of distributed systems concepts (consistency, partitioning, replication, fault tolerance) and microservice design.</li>
<li>Hands-on experience with asynchronous and reactive programming (e.g., CompletableFuture, Project Reactor, RxJava, Kotlin coroutines)</li>
</ul>
Bonus points if you have
<ul>
<li>Deep JVM performance profiling and tuning experience (JFR, async-profiler, JMH).</li>
<li>Experience with schema registries and serialization formats (Avro, Protobuf), and stream processing (Kafka Streams, Flink).</li>
<li>Familiarity with data stores used in observability stacks (e.g., Cassandra, Elasticsearch, Redis) and their trade-offs at scale.</li>
<li>Experience with OpenTelemetry&nbsp;</li>
<li>Prior technical mentorship or leadership in reliability and performance initiatives.</li>
</ul>
Please note that visa sponsorship is not available for this position.<div class="content-conclusion">Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp;
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to <a href="mailto:resume@newrelic.com" target="_blank">resume@newrelic.com</a>.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;<a href="https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf" target="_blank">San Francisco Fair Chance Ordinance</a>. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp;
Review our Applicant Privacy Notice at&nbsp;<a href="https://newrelic.com/termsandconditions/applicant-privacy-policy" target="_blank">https://newrelic.com/termsandconditions/applicant-privacy-policy</a></div>

<div class="content-intro">We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!</div><h2>About the Role</h2>
We are seeking a seasoned Manager, Software Engineering with 12+ years of experience to lead our Database Engineering and Cloud Infrastructure team. In this role, you will lead a team of high-performing engineers responsible for architecting, scaling, and optimizing multi-cloud relational and in-memory database platforms. You will bridge technical execution, engineering leadership, and strategic infrastructure planning across AWS and Azure environments.
<h2>Key Responsibilities</h2>
<h3>Technical Leadership &amp; Architecture</h3>
<ul>
<li>Lead the architectural design and operations of enterprise-grade, multi-cloud relational databases across AWS (RDS PostgreSQL, MySQL, Aurora) and Azure (Database for PostgreSQL/MySQL, Azure SQL Managed Instance).</li>
<li>Drive high-availability architecture strategies, including Multi-AZ deployments, auto-failover groups, read replica scaling, and cross-region disaster recovery (DR).</li>
<li>Oversee zero-downtime operations, including major-version engine upgrades, schema migrations, and blue/green deployment strategies.</li>
</ul>
<h3>In-Memory Infrastructure &amp; Open-Source Strategy</h3>
<ul>
<li>Manage scale operations for in-memory datastores (AWS ElastiCache, Azure Cache for Redis), focusing on cluster mode operations, eviction policies, and persistence tuning.</li>
<li>Spearhead open-source caching initiatives and migration pathways from Redis to Valkey (e.g., AWS ElastiCache for Valkey) using zero-downtime tools like RedisShake to ensure open-source license compliance and optimize cloud spend.</li>
</ul>
<h3>Automation, Infrastructure as Code (IaC) &amp; DevOps</h3>
<ul>
<li>Enforce an IaC-first engineering culture using Terraform, OpenTofu, Bicep, or CloudFormation to eliminate manual configuration and console drift.</li>
<li>Drive automated database provisioning, drift detection, and continuous integration/continuous deployment (CI/CD) pipelines for database schemas using tools like Flyway or Liquibase.</li>
</ul>
<h3>FinOps &amp; Performance Optimization</h3>
<ul>
<li>Partner with Finance and DevOps to drive FinOps practices: conduct cost allocation, rightsizing exercises, and reserved instance / savings plan management.</li>
<li>Evaluate and implement optimal architectural tradeoffs between serverless and provisioned computing models (e.g., Aurora Serverless v2, Azure SQL Serverless).</li>
<li>Monitor performance using AWS Performance Insights and Azure Diagnostics to optimize query performance, indexing, and resource usage.</li>
</ul>
<h3>Team Management &amp; Operational Excellence</h3>
<ul>
<li>Manage, mentor, and grow a team of senior database and cloud infrastructure engineers.</li>
<li>Set operational standards, service level objectives (SLOs), and incident management practices for database availability, security, and scalability.</li>
</ul>
<h2>Required Qualifications</h2>
<ul>
<li>Experience: 12+ years of total software engineering / infrastructure experience, with at least 3–5 years in an engineering management or technical leadership role focused on cloud databases.</li>
<li>Multi-Cloud Mastery: Deep hands-on experience operating managed relational databases in both AWS and Azure environments at enterprise scale.</li>
<li>In-Memory &amp; Valkey Ecosystem: Proven track record managing Redis clusters and navigating Redis-to-Valkey migration strategies to reduce operational overhead and licensing costs.</li>
<li>Automation &amp; IaC: Mastery of Infrastructure as Code principles (Terraform, OpenTofu, Bicep, or CloudFormation) and database migration tooling (Flyway, Liquibase).</li>
<li>FinOps Expertise: Demonstrated ability to optimize multi-cloud infrastructure costs, manage serverless vs. provisioned workloads, and deliver measurable cloud cost savings (20–30%+).</li>
<li>Operations &amp; Resiliency: Direct experience implementing automated backups, zero-downtime blue/green deployments, major version upgrades, and multi-region disaster recovery.</li>
</ul>
&nbsp;
Leave the appropriate visa sponsorship statement below and remove the other statement: Please note that visa sponsorship is not available for this position.<div class="content-conclusion">Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp;
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to <a href="mailto:resume@newrelic.com" target="_blank">resume@newrelic.com</a>.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;<a href="https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf" target="_blank">San Francisco Fair Chance Ordinance</a>. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp;
Review our Applicant Privacy Notice at&nbsp;<a href="https://newrelic.com/termsandconditions/applicant-privacy-policy" target="_blank">https://newrelic.com/termsandconditions/applicant-privacy-policy</a></div>

Manager, Software Engineering

<div class="content-intro">We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!</div>Your opportunity As a Software Engineer within the Container Fabric (CF) organization, you will be a key driver in evolving New Relic’s global internal platform. We are looking for an operations-heavy engineer with a proven track record of building and scaling resilient infrastructure.
 What you'll do 
<ul>
<li>Platform Orchestration: Work on a large-scale K8s infrastructure platform, ensuring high availability and performance.</li>
<li>Automation: Drive the evolution of internal tooling to streamline platform delivery.</li>
</ul>
This role requires 
<ul>
<li>Experience: Solid hands-on background in DevOps, Site Reliability, or Infrastructure Engineering.</li>
<li>Kubernetes Mastery: Deep internal knowledge of K8s primitives (Deployments, StatefulSets, Services) and hands-on experience writing custom Kubernetes Operators.</li>
<li>Golang Proficiency: Proficiency in Go, specifically for infrastructure automation and systems programming.</li>
<li>Operations-Heavy Mindset: A proven track record of managing production environments and handling high-severity incidents.</li>
<li>Cloud Infrastructure: Hands-on experience with cloud-native scaling tools (e.g., Karpenter, Cluster API) and Day 1/Day 2 operations of K8s clusters.</li>
<li>Tooling: Familiarity with Helm and GitOps workflows (e.g., ArgoCD or Flux).</li>
</ul>
Please note that visa sponsorship is not available for this position.<div class="content-conclusion">Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp;
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to <a href="mailto:resume@newrelic.com" target="_blank">resume@newrelic.com</a>.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;<a href="https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf" target="_blank">San Francisco Fair Chance Ordinance</a>. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp;
Review our Applicant Privacy Notice at&nbsp;<a href="https://newrelic.com/termsandconditions/applicant-privacy-policy" target="_blank">https://newrelic.com/termsandconditions/applicant-privacy-policy</a></div>

Software Engineer II

<div class="content-intro">We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!</div><h2>Your Opportunity</h2>
Are you passionate about building foundational technology that fuels the world’s digital innovation? At New Relic, we provide the leading unified data platform for all things observability – helping engineers, developers, and operators make decisions using data at every stage of the software lifecycle. Our New Relic Control team is at the heart of that mission, creating groundbreaking capabilities that orchestrate, manage, and optimize observability agents and telemetry pipelines at scale.
&nbsp;
We’re looking for a Senior Product Manager to lead a new strategic initiative within our Pipeline Control team. In this role, you’ll be responsible for defining vision, strategy, and roadmap for an enterprise-grade solution that orchestrates observability pipelines to streamline telemetry data in flight. You'll collaborate closely with engineering and product design to solve complex challenges around instrumentation, configuration, and data management with new systems and experiences. If you love turning ambitious ideas into impactful enterprise products that delight customers, let's talk!
<h2>What You'll Do</h2>
<ul>
<li>Define and drive the product strategy for our next-generation observability pipelines solution and align your vision with broader company goals</li>
<li>Lead cross-functional collaboration with Engineering, Product Design, Sales, and Marketing to translate customer insights and technical opportunities into impactful product capabilities</li>
<li>Evangelize the product vision internally and externally, providing thought leadership on how modern observability practices can transform DevOps efficiency and drive customer value</li>
<li>Engage deeply in technical design discussions around distributed systems, client-server architectures, cloud native stacks, OpenTelemetry, and advanced instrumentation workflows, leveraging your strong engineering or equivalent background</li>
<li>Steer end-to-end product development from concept through launch, ensuring high-quality and timely delivery, continuous iteration, and measurable business success</li>
<li>Champion product excellence by setting high standards for design, user experience, security, and performance while addressing complex enterprise needs at scale</li>
<li>Coach and influence the broader product and engineering teams as a subject-matter expert with clear priorities, measurable goals, and unwavering focus on customer success</li>
</ul>
<h2>What You'll Bring</h2>
<ul>
<li>7+ years of experience in the Developer / DevOps / Software industry with 3+ years as a software engineer or equivalent and 4+ years in product management, with hands-on software development or equivalent background</li>
<li>Proven track record of leading complex, highly technical products through the full development lifecycle, ideally in an enterprise of B2B context</li>
<li>Deep understanding of client-server architectures (Linux, Windows), cloud-native technologies (Kubernetes, containers, microservices), and modern software development practices</li>
<li>Familiarity with observability concepts such as metrics, logs, traces, instrumentation, data pipelines, OpenTelemetry, and/or related platforms is a strong plus</li>
<li>Exceptional communication skills with the ability to distill intricate engineering details into compelling product narratives for diverse audiences of both engineering and non-technical stakeholders</li>
<li>Customer-obsessed mindset, always seeking ways to solve real-world customer challenges and deliver the best possible user experience</li>
<li>Strong leadership and collaboration skills, adept at influencing cross-functional teams and aligning multiple stakeholders towards a common vision with clear, measurable outcomes</li>
<li>Passion for innovation and an energy to navigate uncharted territory, a willingness to guide teams through ambiguous design phases, and a drive to shape the future of observability at scale</li>
</ul>
<h2>Why You'll Love Working at New Relic</h2>
<ul>
<li>Impactful Mission: Join us in building the next wave of innovative observability solutions that empower teams worldwide with data to build better software, faster</li>
<li>Leading-Edge Tech: Work on forward-thinking initiatives at the leading edge of modern observability, DevOps, and cloud-native ecosystems</li>
<li>Collaborative Culture: Thrive in an environment with talented colleagues with an inclusive, mission-driven team that values growth, ownership, and continuous learning</li>
<li>Growth Opportunities: Access to coaching, mentorship, skill development programs, career pathways, and the chance to lead a newly forming product area</li>
<li>Competitive Compensation &amp; Benefits: Enjoy robust compensation, flexible work arrangements, generous time off, and more - supporting you both personally and professionally</li>
</ul>
 <div class="content-conclusion">Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp;
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to <a href="mailto:resume@newrelic.com" target="_blank">resume@newrelic.com</a>.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;<a href="https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf" target="_blank">San Francisco Fair Chance Ordinance</a>. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp;
Review our Applicant Privacy Notice at&nbsp;<a href="https://newrelic.com/termsandconditions/applicant-privacy-policy" target="_blank">https://newrelic.com/termsandconditions/applicant-privacy-policy</a></div>

Senior Product Manager

<div class="content-intro">We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!</div>Your opportunity
At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to quickly identify, understand and tackle issues, analyze performance and get the most of their software and infrastructure.
Database Observability is a critical pillar of New Relic's platform strategy. We are looking for an experienced Engineering Manager (M3) to lead a senior, high-performing team building next-generation Database Observability products. Your team will own the entire lifecycle of critical telemetry data flows from lightweight database agents and high-throughput ingestion pipelines to intelligent DB recommendation engines and autonomous DB AI Agents.
You will lead a team that includes senior and Lead-level engineers with deep domain expertise in distributed systems and AI. Your primary value will come from setting strategic technical direction, enabling their best work, and fostering a high-accountability culture while partnering closely with Product and Design to deliver features that directly drive New Relic's Database Observability.
What you'll do
<ul>
<li>Manage a full-stack engineering team (6–8 engineers) spanning backend systems, database telemetry, agent engineering, and UI workflows.</li>
<li>Own end-to-end delivery sprint planning, roadmap execution, system quality, and operational excellence for critical database ingestion and recommendation pipelines.</li>
<li>Guide the team in harnessing cutting-edge AI technologies including Agentic AI, MCP, and LLMs to evolve database observability from passive monitoring to automated, AI-driven diagnostics and remediation.</li>
<li>Drive architectural discussions around high-throughput, low-latency ingestion, streaming telemetry (Kafka), and database agent development, holding the team to high engineering excellence standards.</li>
<li>Partner closely with Product Management and Design to translate high-level vision into actionable, well-engineered execution plans..</li>
<li>Hire, mentor, and grow engineers at every level. Set clear expectations, manage performance equitably, and build a visible talent pipeline.</li>
<li>Build a strong DevOps culture where teams own what they ship ensuring robust monitoring, incident response, CI/CD automation, and high reliability.</li>
<li>Champion modern engineering workflows, including AI-assisted development tools (Claude Code, Cursor, Copilot) to accelerate delivery and spec-driven development.</li>
</ul>
This role requires
<ul>
<li>10+ years of total software engineering experience with 2+ years directly managing engineering teams.</li>
<li>Proven track record of coaching, guiding, and retaining individual contributors ,enabling domain experts rather than directing them.</li>
<li>Deep technical background in backend and distributed systems (Go, Java, Python, or equivalent) with the ability to engage credibly in architecture discussions around high throughput, low latency, and data pipelines.</li>
<li>Foundational understanding of database engines (Relational and NoSQL) and the challenges of safely collecting performance metrics under heavy production loads.</li>
<li>Proven track record of delivering complex, multi-quarter technical initiatives on time with high quality, alongside experience managing team health, technical debt, and performance expectations.</li>
<li>Clear, direct, and transparent communication style effective at aligning senior engineers, cross-functional partners, and executive stakeholders.</li>
<li>Familiarity with modern practices including CI/CD, microservices, containerization (Docker, Kubernetes), and production observability.</li>
</ul>
&nbsp;
Bonus points if you have
<ul>
<li>Background in Observability, Database Engineering, SRE, or Performance Tuning domains.</li>
<li>Exposure to Agentic AI, LLM application architecture, or Model Context Protocol (MCP).</li>
<li>Experience with real-time streaming architectures (Apache Kafka) and database collector/agent design.</li>
<li>Hands-on experience with OpenTelemetry (OTel) standards.</li>
<li>Active experience guiding teams through AI-assisted development practices (e.g., spec-driven development using Claude Code, Copilot, Cursor).</li>
<li>Track record of managing teams through rapid scaling or ground-up product launches.</li>
<li>Familiarity with Kafka, GraphQL, or distributed data systems</li>
<li>Exposure to AI-assisted development practices (spec-driven dev, Claude Code, Copilot)</li>
</ul>
Why Join Us:
<ul>
<li>Be part of a forward-thinking team working with cutting-edge technologies in a collaborative environment.</li>
<li>Access to opportunities for professional growth and development, including mentorship, learning resources, and a culture that encourages continuous improvement.</li>
<li>We believe in maintaining a healthy work-life balance with flexible work hours and remote work opportunities.</li>
</ul><div class="content-conclusion">Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp;
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to <a href="mailto:resume@newrelic.com" target="_blank">resume@newrelic.com</a>.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;<a href="https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf" target="_blank">San Francisco Fair Chance Ordinance</a>. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp;
Review our Applicant Privacy Notice at&nbsp;<a href="https://newrelic.com/termsandconditions/applicant-privacy-policy" target="_blank">https://newrelic.com/termsandconditions/applicant-privacy-policy</a></div>

Software Engineer Manager (Database Observability)

<div class="content-intro">We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!</div><h2>Your Opportunity</h2>
At New Relic, we provide our customers with real-time insights, so they can innovate faster. Our software provides deep observability across the stack, enabling software teams to solve their customer’s problems, accelerate digital transformation, and make DevOps work.
You will be at the heart of the teams supporting New Relic’s infrastructure and will work on a team that provides global service mesh and load balancing solutions. We provide these services on-premises, as well as using our multi-cloud infrastructure.
We support each other to do our best work through positive communication and continuous improvement.
<h2>What You’ll Do</h2>
As a key member of our Infrastructure team, you will design and operate a scalable, resilient ingress data plane that directly impacts the value we provide to our customers. By ensuring the stability and performance of our global service mesh and load balancing solutions, you drive the foundational reliability that the entire New Relic organization depends on to deliver real-time insights.
You will leverage advanced automation and infrastructure-as-code to accelerate development speed, allowing our engineering teams to ship safe, incremental changes across a massive fleet with confidence. Your work in evolving our DNS and CDN infrastructure is not just about maintenance; it is about creating a seamless, high-performance environment that enables innovation at scale.
Through deep collaboration with Product, Design, and partner platform teams, you will champion initiatives that break down silos and foster a culture of cross-team excellence. Your efforts will empower software teams across the stack to solve complex problems and accelerate digital transformation for our customers globally.
<h2>Your Qualifications</h2>
<h2>Must-have:</h2>
<ul>
<li>3+ years of professional experience with Go or Python programming.</li>
<li>3+ years of hands-on AWS cloud experience.</li>
<li>Hands-on experience with CI/CD tooling (e.g., GitHub Actions, Jenkins) and building pipelines.</li>
<li>Experience with networking fundamentals (DNS, HTTP, TCP).</li>
<li>Understanding of Kubernetes and infrastructure-as-code tools (e.g., Terraform).</li>
</ul>
<h2>Nice-to-have:</h2>
<ul>
<li>Experience with Envoy or comparable service mesh / L7 proxy platforms.</li>
<li>Familiarity with observability tooling (New Relic, Prometheus, OpenTelemetry)</li>
<li>Azure Cloud Networking experience.</li>
</ul>
Please note that visa sponsorship is not available for this position. 
#LI-MM4&nbsp;&nbsp;#LI-Remote&nbsp;<div class="content-pay-transparency"><div class="pay-input"><div class="description">The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.</div><div class="title">Estimated Base Pay Range</div><div class="pay-range">$98,000&mdash;$123,000 USD</div></div></div><div class="content-conclusion">Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp;
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to <a href="mailto:resume@newrelic.com" target="_blank">resume@newrelic.com</a>.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;<a href="https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf" target="_blank">San Francisco Fair Chance Ordinance</a>. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp;
Review our Applicant Privacy Notice at&nbsp;<a href="https://newrelic.com/termsandconditions/applicant-privacy-policy" target="_blank">https://newrelic.com/termsandconditions/applicant-privacy-policy</a></div>

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