SolarWinds, founded in 1999, is a leading provider of powerful and affordable IT management software. The company's comprehensive solutions help organizations around the world monitor, manage, and secure their networks, applications, and systems with ease. SolarWinds' innovative products have set industry standards and continue to empower IT professionals to optimize performance and drive business success.

solarwinds

<div class="content-intro">At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!</div>About the Role
We are seeking a dynamic and hands-on Senior Product Manager to lead and deliver our Procure-to-Pay initiatives within the IT Business Applications team. This is a high-impact individual contributor role responsible for business process optimization and systems automation across the Procure-to-Pay domain, with a specific focus on sourcing, purchase requisitions, purchase orders, vendor management, invoicing, and accounts payable across Coupa and NetSuite.
This is a unique opportunity to modernize the procure-to-pay process and strengthen the integration between Coupa and NetSuite ERP, driving measurable improvements in spend visibility, procurement cycle time, and payables efficiency. You will engage and collaborate with executives and operational leaders across Procurement, Finance, Accounts Payable, and Vendor Management teams, as well as with an IT offshore delivery team.
Key Responsibilities
<ul>
<li>NetSuite/Coupa Procure-to-Pay Ownership
<ul>
<li>Own and manage the end-to-end Procure-to-Pay product lifecycle across Coupa and NetSuite, including roadmap, enhancements, and continuous improvement</li>
<li>Serve as the primary subject matter expert for Procure-to-Pay processes, covering sourcing, requisitioning, purchase orders, vendor onboarding, invoicing, and AP</li>
<li>Define, document, and optimize Procure-to-Pay business processes to support Procurement, Finance, and Accounts Payable teams</li>
<li>Partner with Procurement and Finance to ensure accurate, efficient purchasing and invoice processing, reducing manual effort, maverick spend, and payment cycle times</li>
</ul>
</li>
<li>Procure-to-Pay Strategy &amp; Roadmap
<ul>
<li>Own and manage the Coupa/NetSuite Procure-to-Pay technology stack lifecycle, maintaining a minimum four-quarter rolling roadmap of business capabilities</li>
<li>Collaborate with functional leadership and stakeholders to align priorities and sequencing across Coupa (Sourcing, Procurement, Invoicing) and NetSuite ERP</li>
<li>Provide strategic guidance on process design and technology footprint for internal procurement and finance teams, with hands-on involvement in implementations</li>
</ul>
</li>
<li>Stakeholder Engagement &amp; Requirements
<ul>
<li>Meet with business leaders, decision makers, systems owners, and end users to define business requirements and system goals</li>
<li>Facilitate structured discovery sessions to understand problem statements, assess business impact, and capture detailed requirements</li>
<li>Manage project and enhancement prioritization with business teams and set clear expectations on deliverables and timelines</li>
</ul>
</li>
<li>Delivery &amp; Implementation
<ul>
<li>Lead, deliver, and support Coupa and NetSuite ERP projects related to the Procure-to-Pay and vendor management areas</li>
<li>Develop functional and high-level technical design documents for new business requirements and deliver specifications to the IT offshore delivery team</li>
<li>Work closely with offshore Coupa/NetSuite development teams to define and implement solutions within sprint delivery cycles</li>
<li>Implement new business processes and improve existing ones, ensuring industry best practices are followed</li>
<li>Interact with cross-functional IT teams to align requirements and understand downstream system impacts, including integrations between Coupa, NetSuite, and banking/payment systems</li>
</ul>
</li>
<li>Quality &amp; Enablement
<ul>
<li>Support business users in completing User Acceptance Testing (UAT) and drive timely delivery of system enhancements</li>
<li>Document business process flows and requirements aligned with the sprint/agile process</li>
<li>Establish and maintain scalable processes that uphold best practices across the technology organization</li>
<li>Provide end-user training as needed on Coupa and NetSuite Procure-to-Pay capabilities</li>
</ul>
</li>
</ul>
Required Experience
<ul>
<li>10+ years of IT experience across the full software development lifecycle: analysis, design, development, testing, implementation, and documentation</li>
<li>5+ years of hands-on experience with NetSuite ERP, including configuration, administration, and process design</li>
<li>3+ years of hands-on experience with Coupa - specifically Sourcing, Procurement, and Invoicing modules</li>
<li>Demonstrated experience delivering Procure-to-Pay solutions in complex, multi-entity or multi-vendor environments</li>
<li>Strong knowledge of downstream financial processes including accounts payable, three-way matching, and vendor payment processing</li>
</ul>
Skills &amp; Competencies
<ul>
<li>Deep understanding of Procure-to-Pay concepts: approval workflows, purchase order matching, invoice exception handling, and vendor lifecycle management</li>
<li>Excellent leadership and project delivery skills with a proven track record of managing cross-functional initiatives</li>
<li>Strong communication skills, able to engage both technical teams and non-technical business stakeholders effectively</li>
<li>Ability to prioritize and execute in a high-pressure, fast-paced environment while maintaining attention to detail</li>
<li>Flexible and adaptable in learning new technologies and evolving business requirements</li>
<li>Highly self-motivated, self-directed, and a collaborative team player</li>
</ul>
Education
<ul>
<li>Bachelor's degree (4-year) in a technical or business field required</li>
<li>NetSuite and/or Coupa certifications strongly preferred</li>
</ul>
What Makes This Role Unique
This is a ground-floor opportunity to build and shape the Procure-to-Pay platform for a growing organization. You will have direct influence over platform modernization, process design, and roadmap prioritization, working closely with executive sponsors and cross-functional procurement and finance leaders. If you thrive at the intersection of business strategy, product management, and Coupa/NetSuite platform expertise, this role offers a rare combination of ownership, impact, and growth.
&nbsp;<div class="content-conclusion">SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: <a href="https://www.solarwinds.com/applicant-privacy-notice" target="_blank">https://www.solarwinds.com/applicant-privacy-notice</a></div>

Senior Product Manager, NetSuite/Coupa Procure-to-Pay

<div class="content-intro">At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!</div>
We work in a&nbsp;hybrid mode 3+2, with a minimum of 3 days at the office (with mandatory Tuesdays and Wednesdays) and a maximum of 2 days at the home office.
The location of our&nbsp;<a href="https://en.mapy.cz/turisticka?x=14.4063000&amp;y=50.1113000&amp;z=11" target="_blank">office&nbsp;</a>is&nbsp;Holandská 873/6, Brno – Štýřice, 639 00.
We employ only via an employment contract – full-time employment&nbsp;(HPP).

Role Overview&nbsp;
&nbsp;
We are looking for a Manager, Software Engineering to join our Platform Engineering team at SolarWinds for the <a href="https://www.solarwinds.com/hybrid-cloud-observability">Observability Self-Hosted product</a>. This role requires strong people leadership, technical judgment, and ownership of engineering execution. The team is responsible for building and improving reliable software solutions that help customers manage complex technology environments.&nbsp;
&nbsp;
Responsibilities&nbsp;
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Lead, coach, and develop a team of software engineers through clear goals, regular feedback, and career development.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="2" data-aria-level="1">Guide the team's adoption of AI across the full development lifecycle, from AI-assisted coding to agent-driven, specification-first delivery.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="3" data-aria-level="1">Partner with product management and cross-functional stakeholders to plan and deliver high-quality software.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="4" data-aria-level="1">Provide technical guidance and support engineering decisions across design, development, testing, and delivery.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="5" data-aria-level="1">Drive predictable execution by managing priorities, dependencies, risks, and team capacity.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="6" data-aria-level="1">Promote engineering practices that improve software quality, security, reliability, and maintainability.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="7" data-aria-level="1">Support incident response, root-cause analysis, and continuous improvement of team processes.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="8" data-aria-level="1">Contribute to hiring, onboarding, performance management, and building an inclusive team culture.&nbsp;</li>
</ul>
&nbsp;
Qualifications&nbsp;
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">5+ years of experience in software engineering or a related technical discipline.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="2" data-aria-level="1">2+ years of experience managing or leading software engineering teams.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="3" data-aria-level="1">Experience delivering software products through the full development lifecycle.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="4" data-aria-level="1">Strong understanding of modern software engineering practices, AI-assisted development, Agile methodologies, and technical delivery.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="5" data-aria-level="1">Ability to provide effective technical guidance while empowering engineers to own solutions.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="6" data-aria-level="1">Demonstrated ability to collaborate with product managers and cross-functional stakeholders.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="7" data-aria-level="1">Strong problem-solving, communication, prioritization, and organizational skills.&nbsp;</li>
</ul>

Our benefits:
<ul type="disc">
<li>25 days of vacation per year</li>
<li>3 sick days per&nbsp;year</li>
<li lang="cs">10 study days per year</li>
<li lang="cs">2 volunteering days per year</li>
<li lang="cs">4 weeks’ holidays after 5-year tenure, Sabbatical Leave</li>
<li lang="cs">Up to 48 300CZK personal education budget per year</li>
<li lang="cs">Pension or life insurance matching donation up to 3% of the salary or 4000 CZK per month</li>
<li lang="cs">Cash allowance for meals of 95 CZK per working day</li>
<li lang="cs">Unlimited access to LinkedIn Learning</li>
<li lang="cs">English/Czech classes</li>
<li lang="cs">Multisport card</li>
<li lang="cs">Solarian Referral Program</li>
<li lang="cs">SolarWinds Appreciation Program</li>
<li lang="cs">Giving – Donation Matching</li>
<li lang="cs">Employee Assistance</li>
<li lang="cs">Competitive Race Reimbursement</li>
<li lang="cs">Breakfast on Wednesdays</li>
<li lang="cs">Fresh fruits and snacks on Mondays</li>
</ul>
<div class="content-conclusion">SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: <a href="https://www.solarwinds.com/applicant-privacy-notice" target="_blank">https://www.solarwinds.com/applicant-privacy-notice</a></div>

Software Engineering Manager for SolarWinds Observability Self-Hosted platform

<div class="content-intro">At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!</div>We are seeking a Lead Product Manager to own the Salesforce Lead-to-Opportunity and Partner Relationship Management (PRM) domains within the IT Business Applications team. This is a senior individual contributor role for a true top-of-funnel expert, someone who has lived the mechanics of lead capture, scoring, routing, and conversion, who can speak fluently about MQL, SAL, and SQL definitions and the handoff points between them, and who understands what breaks when marketing-to-sales handoff is poorly designed.
You will own the full path from first touch to qualified opportunity across both direct and partner-led motions: lead management and routing, marketing-to-sales handoff, account and territory management, deal registration and partner co-sell, and the data foundation that pipeline and forecasting depend on. You will set the roadmap for these domains, lead solution design, and direct an offshore Salesforce delivery team through execution. This role sits at the center of the go-to-market engine. You will partner daily with leaders across Marketing Operations, Sales Development, Sales Operations, and Channel, and your decisions will show up directly in conversion rates, speed-to-lead, partner-sourced pipeline, and forecast accuracy.
Key Responsibilities
<ul>
<li>Lead Management &amp; Top-of-Funnel Process
<ul>
<li>Own the end-to-end lead lifecycle in Salesforce: capture, enrichment, deduplication, scoring, qualification, routing, conversion, and recycling/nurture return paths</li>
<li>Define and govern lead stage and status models, including MQL, SAL, and SQL definitions, entry and exit criteria, and the disposition reasons that make funnel reporting trustworthy</li>
<li>Design and continuously tune lead routing and assignment logic, round robin, territory-based, account-based, and capacity-aware models, along with SLA enforcement and escalation for unworked leads</li>
<li>Own the marketing-to-sales handoff: alignment with Marketing Operations on campaign attribution, Marketing Automation Platform, MAP-to-CRM sync, form and inbound channel intake, and clean transfer of context to Sales Development</li>
<li>Improve speed-to-lead and lead-to-opportunity conversion through automation, data quality controls, and AI-assisted qualification where it delivers measurable value</li>
<li>Define and drive lead-to-account matching and account-based motions, ensuring inbound demand lands with the right owner on the right account</li>
</ul>
</li>
<li>Partner Relationship Management &amp; Channel
<ul>
<li>Own the PRM platform and the partner-facing experience: partner onboarding, tiering, user provisioning, and portal capability</li>
<li>Design and own the deal registration process end to end, submission, validation, approval, expiry, renewal, and channel conflict resolution rules</li>
<li>Enable partner-sourced and partner-influenced pipeline tracking with clean attribution across direct, reseller, distributor, and co-sell motions</li>
<li>Partner with Channel Sales and Partner Marketing on MDF, incentive, co-marketing, and partner performance reporting capabilities</li>
<li>Align partner and direct territory, account ownership, and crediting rules so both motions can operate without contention</li>
</ul>
</li>
<li>Account, Territory &amp; Forecasting
<ul>
<li>Own account and contact management standards: hierarchy design, account segmentation, ownership rules, data stewardship, and enrichment strategy</li>
<li>Own territory management, territory model design, assignment rules, quota alignment, and the annual and mid-year planning and realignment cycles</li>
<li>Own opportunity management standards including stage definitions, exit criteria, required fields, and pipeline hygiene controls</li>
<li>Deliver forecasting capability in Salesforce: forecast categories, roll-up hierarchies, submission and commit workflows, adjustments, and forecast accuracy reporting</li>
<li>Partner with Sales Operations and Finance to ensure pipeline, bookings, and forecast data reconcile across CRM and reporting systems</li>
</ul>
</li>
<li>Product Strategy &amp; Roadmap
<ul>
<li>Own a minimum four-quarter rolling roadmap for the Lead-to-Opportunity and PRM domains, sequenced with functional leadership</li>
<li>Build business cases for significant investments, quantifying impact on conversion, cycle time, pipeline coverage, and partner revenue</li>
<li>Define and report on domain KPIs, speed-to-lead, MQL-to-SAL-to-SQL conversion, routing SLA compliance, deal registration cycle time, partner-sourced pipeline, forecast accuracy, and CRM data quality</li>
<li>Provide strategic guidance on process design and technology footprint, including evaluation of Salesforce native capability versus AppExchange or adjacent GTM tooling</li>
<li>Contribute to CRM platform architecture and governance decisions alongside the Director and peer product managers</li>
</ul>
</li>
<li>Delivery &amp; Execution
<ul>
<li>Lead discovery and design for new capabilities, producing functional and high-level technical design documents for the offshore delivery team</li>
<li>Work closely with offshore Salesforce development teams across sprint cycles, owning backlog priority, story quality, and acceptance</li>
<li>Coordinate cross-system impacts across marketing automation, data enrichment, CPQ, and downstream reporting and data platforms</li>
<li>Own release readiness, test strategy, UAT coordination with business users, deployment planning, and post-release validation</li>
<li>Manage concurrent workstreams and set clear expectations with stakeholders on scope, sequencing, and timelines</li>
</ul>
</li>
<li>Stakeholder Leadership &amp; Enablement
<ul>
<li>Act as the trusted advisor to Marketing Operations, Sales Development, Sales Operations, and Channel leadership on funnel and partner process design</li>
<li>Facilitate structured discovery sessions to frame problem statements, quantify business impact, and capture detailed requirements</li>
<li>Communicate trade-offs and prioritization rationale clearly to senior stakeholders, and negotiate scope without eroding platform health</li>
<li>Own adoption and enablement, documentation, process flows, training, and change management for new capabilities</li>
<li>Mentor product owners on domain knowledge, requirements quality, and solution design</li>
</ul>
</li>
</ul>
Required Experience
<ul>
<li>10+ years of IT or business systems experience across the full software development lifecycle: analysis, design, development, testing, implementation, and documentation</li>
<li>6+ years of hands-on experience with Salesforce Sales Cloud, including configuration, data model, automation, and process design in a complex enterprise org</li>
<li>Deep, demonstrable expertise in top-of-funnel process: lead capture, enrichment, scoring, routing and assignment, qualification, and conversion</li>
<li>Proven command of funnel stage frameworks, MQL, SAL, and SQL definitions, handoff criteria, SLAs, and the reporting that holds them accountable</li>
<li>Direct experience owning marketing-to-sales handoff, including integration with a marketing automation platform (Marketo, Pardot/Account Engagement, HubSpot, Eloqua) and lead-to-account matching</li>
<li>3+ years of hands-on experience with Partner Relationship Management, including deal registration, partner portals, and channel conflict rules</li>
<li>Hands-on experience delivering account management, territory management, and forecasting capability in Salesforce</li>
<li>Experience directing offshore or distributed Salesforce development teams through agile sprint delivery</li>
</ul>
Skills &amp; Competencies
<ul>
<li>Deep understanding of go-to-market operating models across direct, channel, and co-sell motions, and how CRM design either enables or obstructs them</li>
<li>Strong grasp of CRM data quality fundamentals: deduplication, enrichment, matching, hierarchy management, and the downstream reporting consequences of each</li>
<li>Ability to set direction for a domain independently, owning roadmap, prioritization, and outcomes rather than tasks</li>
<li>Excellent requirements and documentation skills, with specifications that hold up through build, test, and release</li>
<li>Strong analytical judgment, comfortable working with funnel metrics and conversion data to locate the real bottleneck</li>
<li>Executive-ready communication, able to influence senior business stakeholders and engage technical teams with equal credibility</li>
<li>Able to prioritize and execute across competing demands in a fast-paced, high-visibility environment</li>
<li>Curious and adaptable, with active interest in evolving Salesforce capabilities including Data Cloud and AI-assisted selling and qualification</li>
<li>Highly self-motivated, self-directed, and a collaborative team player</li>
</ul>
Education &amp; Certifications
<ul>
<li>Bachelor's degree (4-year) in a technical or business field required</li>
<li>Salesforce certifications strongly preferred: Sales Cloud Consultant, Administrator, Platform App Builder; Experience Cloud or Marketing Cloud Account Engagement a plus</li>
</ul>
What Makes This Role Unique
Most Salesforce product roles own a slice of the funnel. This one owns the whole front end of the revenue engine, from the first inbound touch, through partner-registered deals, to a qualified opportunity sitting in an accurate forecast. You will have genuine roadmap ownership across two connected domains, direct access to the marketing, sales, and channel leaders whose numbers depend on your design decisions, and the mandate to fix top-of-funnel problems at the root rather than patch them. For a product manager with real Lead-to-Opportunity and PRM depth, this is a rare combination of scope, autonomy, and visible impact.
The salary range for this position is in the range of $100K – $140K, depending on experience and qualifications<div class="content-conclusion">SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: <a href="https://www.solarwinds.com/applicant-privacy-notice" target="_blank">https://www.solarwinds.com/applicant-privacy-notice</a></div>

Lead Product Manager, Salesforce, Sales Cloud and PRM

<div class="content-intro">At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!</div>About the Role
We are seeking a dynamic and hands-on Lead Product Manager to lead and deliver our Order-to-Cash initiatives within the IT Business Applications team. This is a high-impact individual contributor role responsible for business process optimization and systems automation across the Order-to-Cash domain, with a specific focus on order management, billing, invoicing, revenue recognition, and collections within NetSuite.
This is a unique opportunity to modernize the order-to-cash process and expand our NetSuite ERP footprint, driving measurable improvements in billing accuracy, cash collection, and financial close efficiency. You will engage and collaborate with executives and operational leaders across Finance, Accounting, Revenue Operations, Sales Operations, and Customer Success teams, as well as with an IT offshore delivery team.
Key Responsibilities
NetSuite Order-to-Cash Ownership
<ul>
<li>Own and manage the end-to-end Order-to-Cash product lifecycle within NetSuite, including roadmap, enhancements, and continuous improvement</li>
<li>Serve as the primary subject matter expert for Order-to-Cash processes, covering order management, billing, invoicing, revenue recognition, and collections</li>
<li>Define, document, and optimize Order-to-Cash business processes to support Finance, Accounting, and Revenue Operations teams</li>
<li>Partner with Finance and Accounting to ensure accurate, efficient billing and revenue recognition, reducing manual effort and financial close times</li>
</ul>
Order-to-Cash Strategy &amp; Roadmap
<ul>
<li>Own and manage the NetSuite Order-to-Cash technology stack lifecycle, maintaining a minimum four-quarter rolling roadmap of business capabilities</li>
<li>Collaborate with functional leadership and stakeholders to align priorities and sequencing across NetSuite ERP, SuiteBilling, and Advanced Revenue Management (ARM)</li>
<li>Provide strategic guidance on process design and technology footprint for internal finance and business teams, with hands-on involvement in implementations</li>
</ul>
Stakeholder Engagement &amp; Requirements
<ul>
<li>Meet with business leaders, decision makers, systems owners, and end users to define business requirements and system goals</li>
<li>Facilitate structured discovery sessions to understand problem statements, assess business impact, and capture detailed requirements</li>
<li>Manage project and enhancement prioritization with business teams and set clear expectations on deliverables and timelines</li>
</ul>
Delivery &amp; Implementation
<ul>
<li>Lead, deliver, and support NetSuite ERP projects related to the Order-to-Cash and billing areas</li>
<li>Develop functional and high-level technical design documents for new business requirements and deliver specifications to the IT offshore delivery team</li>
<li>Work closely with offshore NetSuite development teams to define and implement solutions within sprint delivery cycles</li>
<li>Implement new business processes and improve existing ones, ensuring industry best practices are followed</li>
<li>Interact with cross-functional IT teams to align requirements and understand upstream system impacts, including integrations with CRM and CPQ platforms</li>
</ul>
Quality &amp; Enablement
<ul>
<li>Support business users in completing User Acceptance Testing (UAT) and drive timely delivery of system enhancements</li>
<li>Document business process flows and requirements aligned with the sprint/agile process</li>
<li>Establish and maintain scalable processes that uphold best practices across the technology organization</li>
<li>Provide end-user training as needed on NetSuite Order-to-Cash and related platform capabilities</li>
</ul>
Required Experience
<ul>
<li>10+ years of IT experience across the full software development lifecycle: analysis, design, development, testing, implementation, and documentation</li>
<li>5+ years of hands-on experience with NetSuite ERP, including configuration, administration, and process design</li>
<li>3+ years of hands-on experience with Order-to-Cash processes - order management, billing/invoicing, revenue recognition, and collections</li>
<li>Demonstrated experience delivering Order-to-Cash solutions in complex, multi-entity or subscription-billing environments</li>
<li>Strong knowledge of downstream financial processes including revenue recognition (ASC 606), accounts receivable, and financial close</li>
</ul>
Skills &amp; Competencies
<ul>
<li>Deep understanding of Order-to-Cash concepts: pricing and billing rules, revenue schedules, approval workflows, invoice generation, and collections management</li>
<li>Excellent leadership and project delivery skills with a proven track record of managing cross-functional initiatives</li>
<li>Strong communication skills - able to engage both technical teams and non-technical business stakeholders effectively</li>
<li>Ability to prioritize and execute in a high-pressure, fast-paced environment while maintaining attention to detail</li>
<li>Flexible and adaptable in learning new technologies and evolving business requirements</li>
<li>Highly self-motivated, self-directed, and a collaborative team player</li>
</ul>
Education
<ul>
<li>Bachelor's degree (4-year) in a technical or business field required</li>
<li>NetSuite certifications (SuiteFoundation, Administrator) strongly preferred</li>
</ul>
What Makes This Role Unique
This is a ground-floor opportunity to build and shape the Order-to-Cash platform for a growing organization. You will have direct influence over platform modernization, process design, and roadmap prioritization, working closely with executive sponsors and cross-functional finance and business leaders. If you thrive at the intersection of business strategy, product management, and NetSuite platform expertise, this role offers a rare combination of ownership, impact, and growth.
The salary range for this position is in the range of $100K – $140K, depending on experience and qualifications.<div class="content-conclusion">SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: <a href="https://www.solarwinds.com/applicant-privacy-notice" target="_blank">https://www.solarwinds.com/applicant-privacy-notice</a></div>

Lead Product Manager, NetSuite Order-to-Cash

<div class="content-intro">At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!</div>Summary We are looking for a Staff/Sr Staff Engineer to serve as the architectural leader for the Service Desk product. This role is intended for a senior individual contributor who can define technical vision across multiple teams, drive major architectural decisions, and lead the design and implementation of complex initiatives that span frontend, backend, platform, and data layers. The ideal candidate is deeply proficient in Ruby on Rails, AWS cloud architecture and services, modern frontend and backend system design, relational databases such as MySQL, Elasticsearch, and data architecture. They should be comfortable working in ambiguous problem spaces, influencing product and engineering direction, and turning complex business and customer needs into scalable, secure, and maintainable systems. Key Responsibilities • Own and evolve the technical architecture for the Service Desk product across application, platform and data domains. • Set technical vision and strategy for areas that span multiple teams and services, and drive technical decisions that have broad product impact. • Architect, lead, and help implement major initiatives, including large feature investments, platform changes, and technology modernization efforts. Stay hands-on in critical code paths across our Ruby on Rails and Python services. • Provide architectural leadership for cloud-native solutions on AWS, including application services, data services, observability, security, and operational resilience. • Define and guide data architecture decisions, including service-to-database boundaries, schema evolution, indexing strategies, data access patterns, and search architecture across MySQL and Elasticsearch. • Influence product requirements and engineering plans in partnership with Product Management, helping shape solutions that are technically sound and aligned with customer needs. • Contribute actively to architecture reviews and serve as a trusted technical leader across teams. • Raise the bar on engineering quality, security, and system design practices, including secure-by-design thinking and high standards for production readiness. • Champion third-party-first and API-contract-driven engineering practices where appropriate across the product and platform ecosystem. • Mentor senior and staff engineers, helping scale architectural thinking and technical decision-making across the organization. Qualifications • Bachelor’s degree with 12+ years of industry experience, or Master’s degree with 10+ years of industry experience. • Proven experience as a Principal Engineer, Architect, or senior technical leader for complex SaaS or enterprise software products. • Strong proficiency in Ruby on Rails and deep experience building and scaling backend services in production. • Strong experience architecting and delivering complex features across both backend and frontend layers. • Strong hands-on experience with AWS cloud architecture and services, including designing reliable, scalable, and secure distributed systems. • Experience with LLM frameworks or modern AI tooling • Deep knowledge of relational databases, especially MySQL, including schema design, performance tuning, and operational considerations. • Experience working across multiple teams and influencing architecture beyond a single codebase or service boundary. • Strong communication skills, with the ability to explain technical direction clearly to engineers, product managers, and leadership. • Experience in ITSM, Service Desk, workflow, ticketing, or operational SaaS products is a plus.<div class="content-conclusion">SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: <a href="https://www.solarwinds.com/applicant-privacy-notice" target="_blank">https://www.solarwinds.com/applicant-privacy-notice</a></div>

Staff/Sr Staff Software Engineer -Bangalore

<div class="content-intro">At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!</div>Overview We are looking for a Senior Software Engineer to join our team working on the SaaS platform. This role focuses on designing, prototyping, and building scalable backend services that power next-generation observability and analytics use cases. You will work on cloud-native microservices, solving distributed systems challenges at scale. The team is also responsible for delivering AI capabilities, providing opportunities to work with data-driven approaches and gain exposure to AI/ML concepts and terminology as part of real-world product use cases. This role is well-suited for engineers who enjoy end-to-end ownership, working across evolving technology stacks, and building reliable, high-performance systems in a SaaS environment.
Responsibilities
<ul>
<li>Design, prototype, and implement backend microservices for a cloud-based SaaS platform using Go. </li>
<li>Build and evolve data pipelines and streaming solutions leveraging Kafka and ClickHouse. </li>
<li>Apply distributed system design principles to deliver scalable, resilient, and performant services. </li>
<li>Contribute to anomaly detection use cases, collaborating on data-driven and analytical solutions within the observability domain. </li>
<li>Follow and promote strong engineering practices, including code quality, testing, observability, and operational readiness. </li>
<li>Work closely with product and cross-functional teams to translate requirements into robust technical solutions. </li>
<li>Take ownership of features from design through development, testing, and production deployment. </li>
<li>Continuously learn and adapt to new technologies, including gaining exposure to AI/ML concepts relevant to the problem space.</li>
</ul>
Qualifications
<ul>
<li> Bachelor’s degree in Computer Science, Engineering, or a related field, with 5+ years of industry experience building backend or platform systems (or equivalent practical experience). </li>
<li>Strong experience developing backend services and APIs using Go in production environments. </li>
<li>Hands-on experience with distributed systems, including designing services for scale, reliability, and performance. </li>
<li>Experience working with streaming or messaging systems such as Kafka.</li>
<li>Familiarity with analytical or OLAP databases such as ClickHouse, or strong experience with similar data stores and a willingness to ramp up quickly. </li>
<li>Ability to independently design and deliver complex features end-to-end, from requirements through production deployment. </li>
<li>Solid understanding of cloud-native and microservices architectures in a SaaS environment. </li>
<li>Experience with observability, monitoring, or performance analysis systems is a strong plus. </li>
<li>Exposure to anomaly detection, data analytics, or AI/ML concepts is a plus (deep ML expertise not required). </li>
<li>Comfortable working across teams, contributing to technical discussions, and raising the overall engineering bar through code and design reviews. </li>
<li>Experience with DevOps practices, CI/CD pipelines, and operating production systems is a plus.</li>
</ul><div class="content-conclusion">SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: <a href="https://www.solarwinds.com/applicant-privacy-notice" target="_blank">https://www.solarwinds.com/applicant-privacy-notice</a></div>

Senior Software Engineer

<div class="content-intro">At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!</div>Job Overview
We are seeking a Staff Software Engineer to join our Platform R&amp;D organization. In this role, you will help design, build, and evolve the core backend systems that power large-scale cloud services and data-intensive platform capabilities. You will work on distributed systems that ingest, process, store, and serve high-volume operational and telemetry data while helping ensure those systems are scalable, resilient, and cost-effective.
This is a hands-on technical leadership role for someone who enjoys solving complex engineering problems, raising the bar on architecture and operational excellence, and partnering across teams to deliver foundational platform capabilities used broadly across the business.
Key Responsibilities
<ul>
<li>Design and implement distributed backend systems that support high-throughput, low-latency data and service workloads</li>
<li>Lead architecture and technical direction for services involved in data ingestion, transformation, storage, and serving</li>
<li>Build and improve real-time and near-real-time data pipelines for large-scale platform use cases</li>
<li>Drive system reliability, scalability, and operability through strong design, observability, and automation practicesPartner with peer engineering teams to define interfaces, evolve schemas, and support safe integration patterns across services</li>
<li>Improve system performance across storage, compute, messaging, caching, and API layers</li>
<li>Establish sound approaches for fault tolerance, failure recovery, rollout safety, and capacity planning</li>
<li>Contribute to technical strategy and execution for platform modernization and backend architecture evolution</li>
<li>Mentor senior and mid-level engineers and raise engineering standards through design reviews, code reviews, and operational leadership</li>
<li>Participate in incident response and post-incident improvement work, with a focus on durable fixes and stronger platform foundations</li>
</ul>
Required Qualifications
<ul>
<li>8+ years of software engineering experience, with significant experience building and operating production backend systems at scale</li>
<li>Strong experience designing distributed systems and understanding trade-offs around consistency, availability, durability, and performance</li>
<li>Experience building data-intensive applications or platform services involving event-driven or streaming architectures</li>
<li>Strong programming skills in one or more modern languages such as Rust, Go, Java, Python, or similar</li>
<li>Experience with cloud-native infrastructure and containerized environments</li>
<li>Experience with APIs, service-to-service communication patterns, and scalable data storage systems</li>
<li>Strong debugging and performance tuning skills across complex, multi-service systems</li>
<li>Demonstrated ability to lead technically across team boundaries and influence architecture without relying solely on authority</li>
<li>Strong written and verbal communication skills, including the ability to explain technical trade-offs clearly</li>
</ul>
Preferred Qualifications
<ul>
<li>Experience with observability, telemetry, or large-scale data platform architectures</li>
<li>Experience with stream processing, message brokers, and asynchronous system design</li>
<li>Experience with distributed databases, analytical data stores, or high-scale storage systems</li>
<li>Familiarity with Kubernetes and modern cloud platform operations</li>
<li>Experience designing systems that balance reliability, cost efficiency, and developer velocity</li>
<li>Experience building internal platform capabilities used by multiple product or engineering teams</li>
<li>Experience with schema evolution, metadata management, or data modeling in distributed systems</li>
<li>Experience leading cross-functional technical initiatives from design through rollout</li>
</ul>
&nbsp;<div class="content-conclusion">SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: <a href="https://www.solarwinds.com/applicant-privacy-notice" target="_blank">https://www.solarwinds.com/applicant-privacy-notice</a></div>

Staff Software Engineer: Platform R&D

<div class="content-intro">At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!</div>About the Role
SolarWinds is looking for a Principal Product Manager to own the end-to-end eCommerce experience. This includes the digital engine that converts prospects into customers and customers into advocates. This is a senior individual contributor role with high visibility across Product, Engineering, Finance, and Go-to-Market, and it carries real potential to grow into a people leadership position as the eCommerce function scales.
You will define the vision and roadmap for how SolarWinds sells online which spans self-serve purchasing, pricing and packaging presentation, checkout and payment flows, trial-to-paid conversion, and subscription management. You’ll set strategy, influence the roadmap across adjacent product areas, and raise the bar for how SolarWinds thinks about digital revenue.
This is the kind of role where your work is directly traceable to revenue. If you want ownership, strategic scope, and room to grow - this is it.
What You’ll Own
eCommerce Strategy &amp; Vision
• Define and own the multi-year product vision and roadmap for SolarWinds’ eCommerce capabilities, aligned to company revenue and growth objectives.
• Set the strategic framework for how SolarWinds sells online - spanning SMB self-serve, mid-market, and enterprise digital motions.
• Influence pricing, packaging, and go-to-market strategy in partnership with Product, Finance, and GTM leadership.
• Represent eCommerce at the executive level, translating complex product decisions into clear business impact narratives.
&nbsp;
Self-Serve &amp; Product-Led Growth
• Own the self-serve buying journey from trial activation through paid conversion and upsell, building frictionless experiences that drive revenue without requiring a sales touch.
• Define and optimize in-product upgrade and expansion paths that accelerate product-led growth.
• Partner with Product and Engineering teams to build the in-app purchasing and entitlement infrastructure that powers self-serve revenue.
• Measure and improve key PLG metrics: trial conversion rate, time-to-value, activation rate, and self-serve ARR.
Checkout, Pricing &amp; Packaging Experience
• Own the end-to-end checkout experience: product catalogue, pricing pages, cart, payment, order confirmation, and post-purchase flows.
• Drive pricing and packaging display strategy - ensuring the right offer is surfaced to the right buyer at the right moment.
• Partner with Finance and Legal on payment method expansion, tax and compliance requirements, and currency localization.
• Lead major platform investments such as commerce engine selection, payment infrastructure, and subscription management tooling.
&nbsp;
Conversion Optimization &amp; Analytics
• Build and maintain a data-driven operating model for eCommerce performance, with clear KPIs and a test-and-learn culture.
• Own funnel analytics: traffic-to-trial, trial-to-paid, cart abandonment, average order value, and lifetime value.
• Drive a structured A/B testing program across pricing pages, checkout flows, and upgrade prompts.
• Establish reporting and dashboards that give leadership clear visibility into digital revenue health.
&nbsp;
Cross-Functional Influence &amp; Organizational Leadership
• Operate as the connective tissue between Product, Engineering, Marketing, Sales, Finance, and Customer Success on all things eCommerce.
• Drive alignment on roadmap priorities without direct authority - you know how to lead through influence.
• Mentor and elevate other PMs on eCommerce thinking, customer journey analysis, and conversion-first product design.
• Build the playbooks, frameworks, and practices that scale the eCommerce function as the team grows.
 
What We’re Looking For
• 10+ years of product management experience, with a strong track record owning revenue-generating digital products.
• 3 - 5+ years of direct eCommerce, self-serve, or PLG experience in a B2B SaaS or hybrid (SaaS + on-prem) environment.
• Proven ability to define and execute product strategy at the principal or senior staff level - setting vision, influencing roadmaps across teams, and driving major product decisions.
• Deep understanding of eCommerce fundamentals: checkout UX, payment infrastructure, pricing and packaging strategy, subscription lifecycle, and conversion optimization.
• Strong analytical skills - you are comfortable with funnel metrics, A/B test design, cohort analysis, and presenting performance data to executive stakeholders.
• Demonstrated ability to lead through influence in a matrixed organization, building alignment across Product, Engineering, GTM, Finance, and Legal.
• Experience with pricing and packaging strategy, including how to model and present trade-offs across tiers, bundles, and go-to-market motions.
• Excellent written and verbal communication skills - you can tell a clear story at the executive level.
• Experience mentoring other PMs and contributing to team-level craft and practices.
&nbsp;
You’ll Be a Great Fit If You…
• Think in full customer journeys and have a natural instinct for removing friction from the buying experience.
• Are equally comfortable in a spreadsheet modelling conversion scenarios as you are in a design review shaping checkout UX.
• Have strong opinions about what good eCommerce looks like - and can back them up with data.
• Thrive operating with high autonomy and aren’t waiting to be told what to build next.
• Are energized by the idea of building something from a strong foundation - there’s real room to make this function your own.
• Want a role that is IC today but keeps a clear path to leading a team as eCommerce grows.
&nbsp;<div class="content-conclusion">SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: <a href="https://www.solarwinds.com/applicant-privacy-notice" target="_blank">https://www.solarwinds.com/applicant-privacy-notice</a></div>

Principal Product Manager

<div class="content-intro">At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!</div>&nbsp;
About the Role
SolarWinds is looking for a Principal Product Manager to own the end-to-end eCommerce experience. This includes the digital engine that converts prospects into customers and customers into advocates. This is a senior individual contributor role with high visibility across Product, Engineering, Finance, and Go-to-Market, and it carries real potential to grow into a people leadership position as the eCommerce function scales.
You will define the vision and roadmap for how SolarWinds sells online which spans self-serve purchasing, pricing and packaging presentation, checkout and payment flows, trial-to-paid conversion, and subscription management. You’ll set strategy, influence the roadmap across adjacent product areas, and raise the bar for how SolarWinds thinks about digital revenue.
This is the kind of role where your work is directly traceable to revenue. If you want ownership, strategic scope, and room to grow - this is it.
What You’ll Own
eCommerce Strategy &amp; Vision
• Define and own the multi-year product vision and roadmap for SolarWinds’ eCommerce capabilities, aligned to company revenue and growth objectives.
• Set the strategic framework for how SolarWinds sells online - spanning SMB self-serve, mid-market, and enterprise digital motions.
• Influence pricing, packaging, and go-to-market strategy in partnership with Product, Finance, and GTM leadership.
• Represent eCommerce at the executive level, translating complex product decisions into clear business impact narratives.
&nbsp;
Self-Serve &amp; Product-Led Growth
• Own the self-serve buying journey from trial activation through paid conversion and upsell, building frictionless experiences that drive revenue without requiring a sales touch.
• Define and optimize in-product upgrade and expansion paths that accelerate product-led growth.
• Partner with Product and Engineering teams to build the in-app purchasing and entitlement infrastructure that powers self-serve revenue.
• Measure and improve key PLG metrics: trial conversion rate, time-to-value, activation rate, and self-serve ARR.
Checkout, Pricing &amp; Packaging Experience
• Own the end-to-end checkout experience: product catalogue, pricing pages, cart, payment, order confirmation, and post-purchase flows.
• Drive pricing and packaging display strategy - ensuring the right offer is surfaced to the right buyer at the right moment.
• Partner with Finance and Legal on payment method expansion, tax and compliance requirements, and currency localization.
• Lead major platform investments such as commerce engine selection, payment infrastructure, and subscription management tooling.
&nbsp;
Conversion Optimization &amp; Analytics
• Build and maintain a data-driven operating model for eCommerce performance, with clear KPIs and a test-and-learn culture.
• Own funnel analytics: traffic-to-trial, trial-to-paid, cart abandonment, average order value, and lifetime value.
• Drive a structured A/B testing program across pricing pages, checkout flows, and upgrade prompts.
• Establish reporting and dashboards that give leadership clear visibility into digital revenue health.
&nbsp;
Cross-Functional Influence &amp; Organizational Leadership
• Operate as the connective tissue between Product, Engineering, Marketing, Sales, Finance, and Customer Success on all things eCommerce.
• Drive alignment on roadmap priorities without direct authority - you know how to lead through influence.
• Mentor and elevate other PMs on eCommerce thinking, customer journey analysis, and conversion-first product design.
• Build the playbooks, frameworks, and practices that scale the eCommerce function as the team grows.
 
What We’re Looking For
• 10+ years of product management experience, with a strong track record owning revenue-generating digital products.
• 3 - 5+ years of direct eCommerce, self-serve, or PLG experience in a B2B SaaS or hybrid (SaaS + on-prem) environment.
• Proven ability to define and execute product strategy at the principal or senior staff level - setting vision, influencing roadmaps across teams, and driving major product decisions.
• Deep understanding of eCommerce fundamentals: checkout UX, payment infrastructure, pricing and packaging strategy, subscription lifecycle, and conversion optimization.
• Strong analytical skills - you are comfortable with funnel metrics, A/B test design, cohort analysis, and presenting performance data to executive stakeholders.
• Demonstrated ability to lead through influence in a matrixed organization, building alignment across Product, Engineering, GTM, Finance, and Legal.
• Experience with pricing and packaging strategy, including how to model and present trade-offs across tiers, bundles, and go-to-market motions.
• Excellent written and verbal communication skills - you can tell a clear story at the executive level.
• Experience mentoring other PMs and contributing to team-level craft and practices.
&nbsp;
You’ll Be a Great Fit If You…
• Think in full customer journeys and have a natural instinct for removing friction from the buying experience.
• Are equally comfortable in a spreadsheet modelling conversion scenarios as you are in a design review shaping checkout UX.
• Have strong opinions about what good eCommerce looks like - and can back them up with data.
• Thrive operating with high autonomy and aren’t waiting to be told what to build next.
• Are energized by the idea of building something from a strong foundation - there’s real room to make this function your own.
• Want a role that is IC today but keeps a clear path to leading a team as eCommerce grows.
&nbsp;<div class="content-conclusion">SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: <a href="https://www.solarwinds.com/applicant-privacy-notice" target="_blank">https://www.solarwinds.com/applicant-privacy-notice</a></div>

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