Talkspace is a leading online therapy platform that connects individuals with licensed therapists for convenient and confidential mental health support. Founded in 2012, Talkspace has revolutionized the way people access therapy by providing affordable and accessible counseling services through its easy-to-use mobile app and web platform. With a team of experienced therapists and a commitment to breaking down barriers to mental health care, Talkspace is transforming the landscape of therapy and promoting emotional well-being for all.

talkspace

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone! 
We are looking for an experienced Senior Software Engineer, Tech Lead&nbsp;to join our Engineering&nbsp;team. The Senior Software Engineer, Tech Lead is responsible for leading software engineering teams to successfully develop and implement features, troubleshoot technical challenges, and manage product releases. This role involves planning large tasks, delegating work effectively, and ensuring high code quality through rigorous pull request reviews. The Tech Lead is accountable for delivering complex, production-ready features to QA, addressing roadblocks with persistence, and collaborating with team members to solve problems. With expertise in at least one coding area (backend, frontend, or devops), they ensure alignment with industry standards and promote a big-picture understanding of business challenges. This role also mentors junior engineers, supports hiring and training, and drives continuous improvements in code quality, system health, and QA practices. The Tech Lead fosters transparency within the team, communicates technical decisions clearly, and works closely with cross-functional teams to ensure the timely and successful completion of projects. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare.
This is a remote position based on Eastern Time. Talkspace Headquarters is located in NYC.
What You’ll Do
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Leadership &amp; Project Management 
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Leads software engineering teams by guiding feature development, troubleshooting technical issues, and managing product releases.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Plans large tasks and delegates work to team members to ensure effective execution.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Takes responsibility for code quality assurance, reviewing pull requests to maintain high code standards and adherence to guidelines.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Ensures the delivery of complex, production-ready features to QA, minimizing bugs and improving code quality.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Demonstrates persistence when facing roadblocks and collaborates with others to solve problems.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Impact &amp; Continuous Improvement</li>
</ul>
</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Technical Expertise &amp; Coding Skills 
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Proficient in at least one area of coding (backend, frontend, devops) with a solid understanding of industry trends and standards.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Capable of reviewing code efficiently and providing constructive feedback.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Demonstrates a big-picture viewpoint with a strong understanding of business problems.</li>
</ul>
</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Impact &amp; Continuous Improvement 
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Promotes transparency within the team, sharing challenges, failures, and successes.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Maintains a high contribution rate to the codebase and actively addresses bugs and opens tickets for improvements.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Mentors junior engineers and helps with hiring and training technical personnel.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Oversees system updates, monitors system health, and ensures that all applications are up-to-date.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Holds end-to-end responsibility for getting features production-ready and identifies potential risks in code.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Helps ensure consistency and quality in the codebase through pull request reviews and feedback.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Advocates for and enforces proper QA practices across the projects involved.</li>
</ul>
</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Communication &amp; Cross-Functional Leadership 
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Collaborates with team members to identify and solve technical challenges.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Creates an environment where team members feel motivated to ask questions, voice concerns, and contribute ideas.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Serves as a liaison between engineering, management, and stakeholders to ensure alignment and successful project completion.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Effectively communicates technical decisions through design documents, technical discussions, and comprehensive documentation.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Provides mentorship to junior engineers through pairing, feedback, and regular 1:1 meetings.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Communicates proactively with cross-functional teams, including product management and business teams, to address project needs and potential issues.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Identifies and communicates potential project risks and requirements issues to stakeholders in a timely manner.</li>
</ul>
</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt; font-style: italic;">Performs other related duties as assigned.&nbsp;</li>
</ul>
About You&nbsp;
<ul>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Bachelor’s degree or higher in Computer Science, Technology, Engineering, or Math.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">6+ years of professional experience working in both react and node.js</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">5+ years of professional experience in software development.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">3+ years of experience supporting teams or collaborating with subject matter experts, with a focus on contributing to team success and learning from leadership.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong technical expertise and understanding of industry trends, with the ability to provide insights and assistance to the team when needed.</li>
</ul>
Benefits&nbsp;
<ul>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Comprehensive Medical, Dental and Vision plans</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Pre-tax benefits: HSA/ FSA</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">401k Retirement Savings Program with matching up to 4%</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Voluntary benefits including disability, basic life or pet insurance, etc.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Monthly Wellness Stipend to promote mental and physical self-care</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Flexible PTO and Remote First Environment</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Regular team events, including Wellness Workshops and Team Building Events</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!&nbsp;</li>
</ul>
Compensation
At Talkspace, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our salary bands are based on internal and external compensation benchmarks, which we regularly evaluate to ensure we pay competitively.
The base salary range for this role is between $175,000 - $215,000. Within the salary bands, leveling corresponds to each candidate’s relevant experience, skills as assessed during the interview process, education, and applicable certifications.&nbsp;
Why Talkspace?&nbsp;
Talkspace is the world’s leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health. According to the World Health Organization, close to 1 billion people worldwide live with a mental disorder, and on average more than 75% with mental, neurological, and substance use disorders receive no treatment for their condition at all. Additionally, one-third of the world’s population – 2 billion people – live in countries that spend less than 1% of their health budgets on mental health. Therapy is an universal need and it's our mission here to change the world by cultivating an intentional space for people to feel supported through quality care that is simple and accessible.
Combining our passion for innovation along with our desire to help others overcome the stigma behind “getting help,” we are transforming the way patients find the right care provider, making an otherwise impossible feat easily conquerable. Our network of licensed, accredited, and board-certified clinicians are increasing access to mental health for our members through a myriad of high quality therapy services: anytime and for a fraction of the price. Dedicated to our mission, we are looking for candidates that want to bring their talents into a diverse&nbsp; “for purpose” space. If you’re equally as passionate about making quality mental healthcare accessible to all then Talkspace is the right place for you!
<h3>EQUAL OPPORTUNITY EMPLOYER</h3>
Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification or if your path has been nontraditional — such as not completing a formal degree program, taking a career break, or having a prior criminal record — if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.
Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace?&nbsp;
Diversity
Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.
Equity
Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.
Inclusion
Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.
Belonging
Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.

Senior Software Engineer, Tech Lead

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone! 
We are looking for an experienced Senior Software Engineer to join our team. This individual will play a key role in designing, building, and scaling the core applications and services that power our platform. The ideal candidate is a hands-on full-stack engineer looking to build 0 to 1. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare. As a senior member of the team, you'll partner closely with Product, Design, and Engineering stakeholders to deliver high-quality solutions while helping shape technical standards and best practices across the organization.
This is a remote position. Candidates must be based in Eastern Time. Talkspace Headquarters is located in NYC.
What You’ll Do
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Technical Skills
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Writes correct and consistent code using both knowledge and expertise (backend, frontend, and devops).</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Develops and maintains full-stack web applications using React on the frontend and Node.js on the backend.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Designs, builds, and integrates APIs and backend services to support product functionality and system integrations.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Reviews code efficiently and give feedback on it.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Understands industry standards and consistently keeps informed of upcoming trends.</li>
</ul>
</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Communication and Leadership 
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Communicates and justifies technical decisions via design docs, tech talks and documentation.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Mentors Junior Engineers via Pairing, Feedback, PR Review and 1:1's.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Communicates effectively cross-functionally to the Product team, his manager, and business if needed.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Proactively identifies problems with requirements for and his own projects and the engineers they support and communicates it to stakeholders.</li>
</ul>
</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Project Management 
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Delivers complex product to QA that is fully developed and bug-free.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Takes initiative to fix bugs, open tickets and improve code when needed</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Persistent in the face of roadblocks, knows when to pull others to solve the problem if needed.</li>
</ul>
</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Impact 
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">End-to-end responsibility for getting production-ready features to the finish line.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Identifies problems and potential risks in his code and others.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Helps keep consistency and quality in the code base with PR overview and feedback.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Helps enforce proper QA for all products that he is involved in.</li>
</ul>
</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt; font-style: italic;">Performs other related duties as assigned.</li>
</ul>
About You&nbsp;
<ul>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Bachelor's degree or higher in Computer Science, Technology, Engineering or Math.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">5+ years of professional experience developing software</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">5+ years of professional experience working in both react and node.js</li>
</ul>
Benefits&nbsp;
<ul>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Comprehensive Medical, Dental and Vision plans</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Pre-tax benefits: HSA/ FSA</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">401k Retirement Savings Program with matching up to 4%</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Voluntary benefits including disability, basic life or pet insurance, etc.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Monthly Wellness Stipend to promote mental and physical self-care</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Flexible PTO and Remote First Environment</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Regular team events, including Wellness Workshops and Team Building Events</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!&nbsp;</li>
</ul>
Compensation
At Talkspace, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our salary bands are based on internal and external compensation benchmarks, which we regularly evaluate to ensure we pay competitively.
The base salary range for this role is between $146,000 - $180,000. Within the salary bands, leveling corresponds to each candidate’s relevant experience, skills as assessed during the interview process, education, and applicable certifications.&nbsp;
Why Talkspace?&nbsp;
Talkspace is the world’s leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health. According to the World Health Organization, close to 1 billion people worldwide live with a mental disorder, and on average more than 75% with mental, neurological, and substance use disorders receive no treatment for their condition at all. Additionally, one-third of the world’s population – 2 billion people – live in countries that spend less than 1% of their health budgets on mental health. Therapy is an universal need and it's our mission here to change the world by cultivating an intentional space for people to feel supported through quality care that is simple and accessible.
Combining our passion for innovation along with our desire to help others overcome the stigma behind “getting help,” we are transforming the way patients find the right care provider, making an otherwise impossible feat easily conquerable. Our network of licensed, accredited, and board-certified clinicians are increasing access to mental health for our members through a myriad of high quality therapy services: anytime and for a fraction of the price. Dedicated to our mission, we are looking for candidates that want to bring their talents into a diverse&nbsp; “for purpose” space. If you’re equally as passionate about making quality mental healthcare accessible to all then Talkspace is the right place for you!
<h3>EQUAL OPPORTUNITY EMPLOYER</h3>
Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification or if your path has been nontraditional — such as not completing a formal degree program, taking a career break, or having a prior criminal record — if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.
Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace?&nbsp;
Diversity
Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.
Equity
Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.
Inclusion
Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.
Belonging
Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.

Senior Software Engineer

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone! 
We are looking for an Product Manager&nbsp;to join our Product&nbsp;team. The Product Manager is responsible for driving the success of the product by overseeing the entire project management process, from ideation to execution. They lead the development and implementation of features and initiatives aimed at enhancing the user experience and achieving business goals. The Product Manager maintains a prioritized product backlog, defines key product problems, sets measurable success metrics, and monitors progress throughout the product life cycle. They also leverage data-driven insights to break down complex challenges into actionable projects, collaborating with cross-functional teams such as design, engineering, and data science to deliver impactful solutions. The Product Manager ensures alignment across teams, articulating the needs of stakeholders to drive the development of optimal product solutions. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare.
This is a remote position based on Eastern Time. Talkspace Headquarters is located in NYC.
What You’ll Do
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Project Management
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Lead the ideation and execution of features and initiatives that drive user engagement and product outcomes.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Develop and maintain a prioritized product backlog that aligns with business and user goals and strategy.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Own the product life cycle, from defining key product problems to identifying key performance indicators (KPIs) and monitoring results of experiments and product enhancements.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Use quantitative and qualitative data to break down complex challenges and systems into actionable projects and solutions.&nbsp;</li>
</ul>
</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Product Management 
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Analyze web analytics, consumer feedback, and data to identify potential product enhancements.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Work closely with engineers to guarantee product functionality and performance.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Compile progress reports and deliver presentations to stakeholders on project updates.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Generate innovative product concepts aligned with current and projected market trends.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Evaluate customer feedback to inform product development strategies.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Conduct comprehensive quality assurance testing for all products and features.</li>
</ul>
</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Collaboration 
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Collaborate with cross-functional teams (such as data science, UX design, and UX research) to ensure optimal product development and user experience.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Understand and articulate user needs and pain points, working with designers, engineers, and other stakeholders to ensure alignment and drive effective solutions.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Collaborate with the Director, Product Management and stakeholders to align products with strategic visions.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Coordinate with the marketing team to incorporate new features into marketing materials.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Performs other related duties as assigned.</li>
</ul>
</li>
</ul>
About You&nbsp;
<ul>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Bachelor's degree in a relevant field such as Computer Science, Engineering, Business Administration, Marketing, or a related field is required.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">4+ years of experience in product management or similar product role.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">4+ years experience using product management tools such as JIRA, Trello, Asana, or similar project management software.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Proficiency in compiling project status, risk management, and marketing reports.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Understanding of software development processes and methodologies like Agile, Scrum, or Kanban is preferred.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Basic knowledge of coding languages (e.g., HTML, CSS, JavaScript) is preferred.</li>
</ul>
Benefits&nbsp;
<ul>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Comprehensive Medical, Dental and Vision plans</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Pre-tax benefits: HSA/ FSA</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">401k Retirement Savings Program with matching up to 4%</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Voluntary benefits including disability, basic life or pet insurance, etc.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Monthly Wellness Stipend to promote mental and physical self-care</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Flexible PTO and Remote First Environment</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Regular team events, including Wellness Workshops and Team Building Events</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!&nbsp;</li>
</ul>
Compensation
At Talkspace, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our salary bands are based on internal and external compensation benchmarks, which we regularly evaluate to ensure we pay competitively.
The base salary range for this role is between $130,000 - $180,000. Within the salary bands, leveling corresponds to each candidate’s relevant experience, skills as assessed during the interview process, education, and applicable certifications.&nbsp;
Why Talkspace?&nbsp;
Talkspace is the world’s leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health. According to the World Health Organization, close to 1 billion people worldwide live with a mental disorder, and on average more than 75% with mental, neurological, and substance use disorders receive no treatment for their condition at all. Additionally, one-third of the world’s population – 2 billion people – live in countries that spend less than 1% of their health budgets on mental health. Therapy is an universal need and it's our mission here to change the world by cultivating an intentional space for people to feel supported through quality care that is simple and accessible.
Combining our passion for innovation along with our desire to help others overcome the stigma behind “getting help,” we are transforming the way patients find the right care provider, making an otherwise impossible feat easily conquerable. Our network of licensed, accredited, and board-certified clinicians are increasing access to mental health for our members through a myriad of high quality therapy services: anytime and for a fraction of the price. Dedicated to our mission, we are looking for candidates that want to bring their talents into a diverse&nbsp; “for purpose” space. If you’re equally as passionate about making quality mental healthcare accessible to all then Talkspace is the right place for you!
<h3>EQUAL OPPORTUNITY EMPLOYER</h3>
Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification or if your path has been nontraditional — such as not completing a formal degree program, taking a career break, or having a prior criminal record — if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.
Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace?&nbsp;
Diversity
Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.
Equity
Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.
Inclusion
Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.
Belonging
Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.

Product Manager

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone! 
We are looking for an experienced Data Analyst to join our Data Science&nbsp;team. The Data Analyst is a key contributor to the product development of Sentia’s agentic behavioral&nbsp;health platform, utilizing a strong data-driven approach. This role involves seamlessly&nbsp;collaborating with various technical and non-technical stakeholders to translate data insights into actionable strategies and communicating the underlying data narrative to non-technical&nbsp;audiences. This analyst will be crucial in the initial setup and architecture of the data&nbsp;warehouse, establishing the foundation for all data operations.&nbsp;
Key responsibilities include collecting requirements, querying databases, and developing&nbsp;dashboards and reports for both internal business stakeholders and external partners. The&nbsp;analyst excels in both qualitative and quantitative data analysis, identifying trends and surfacing&nbsp;crucial insights that lead to informed decision-making, and also excels in consumer product&nbsp;analysis.To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare.
This is a remote position based in Eastern Hours. Talkspace Headquarters in NYC.
What You’ll Do
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Data Visualization and Reporting
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Develop and refine data visualizations that clearly communicate outcomes,&nbsp;network performance, and user engagement trends to stakeholders.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Create automated quality reports and network performance dashboards using&nbsp;Looker and other tools.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Deeply understand and analyze user pathways, business outcomes, and the&nbsp;dynamics of our provider/partner network.</li>
</ul>
</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Quantitative Analysis
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Conduct thorough quantitative analyses to support business strategies.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Utilize your expertise in SQL and Python to manage business and provider data&nbsp;effectively.</li>
</ul>
</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strategic Insights
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Collaborate with business, finance, marketing and cross-functional teams to&nbsp;provide data-driven insights supporting product development and provider&nbsp;network operations.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Navigate the intricacies of a multi-sided marketplace, understanding different&nbsp;stakeholder needs and market drivers.</li>
</ul>
</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Communication and Collaboration
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Engage with both technical and non-technical stakeholders to transform complex&nbsp;data insights into understandable and actionable strategies for enhancing&nbsp;customer service and provider engagement.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Work closely with a seasoned Data Science team to leverage advanced analytics&nbsp;in shaping business and network intelligence strategies.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Create and present easily digestible and actionable recommendations to senior&nbsp;leadership, influencing key decision-making processes.</li>
</ul>
</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Data Modeling and Pipeline Management Design
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Build, and maintain robust, documented, and scalable data models (e.g., using dbt) within the data warehouse to support downstream reporting and analytical&nbsp;needs.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Collaborate with engineering teams to optimize data ingestion processes&nbsp;(ETL/ELT) and ensure the timely availability of high-quality data.</li>
</ul>
</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Analyze agentic platform performance metrics
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Metrics include model accuracy, latency, conversation depth, and user adherence&nbsp;to behavioral protocols.</li>
</ul>
</li>
</ul>
About You&nbsp;
<ul>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">3-5 years of experience in an analytical role, experience with healthcare data (patient&nbsp;outcomes, capacity planning, etc.) a plus.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">BA/BS in a quantitative field like statistics, applied mathematics, economics, computer&nbsp;science, or equivalent experience.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Proficiency in SQL, python, and Excel / Google Sheets.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Comfortable with statistics and data manipulation.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Advanced skills in data visualization tools like Looker or Tableau are essential.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience with product analytics tools like Mixpanel.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience with leveraging GenAI tools is a plus.</li>
</ul>
Benefits&nbsp;
<ul>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Comprehensive Medical, Dental and Vision plans coverage</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Pre-tax benefits: HSA/ FSA</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">401k Retirement Savings Program with matching up to 4%</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Voluntary benefits including disability, basic life or pet insurance, etc.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Monthly Wellness Stipend to promote mental and physical self-care</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Flexible PTO and Remote First Environment</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Regular team events, including Wellness Workshops and Team Building Events</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!&nbsp;</li>
</ul>
Compensation
At Talkspace, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our salary bands are based on internal and external compensation benchmarks, which we regularly evaluate to ensure we pay competitively.
The base salary range for this role is between $110,000 and $130,000. Within the salary bands, leveling corresponds to each candidate’s relevant experience, skills as assessed during the interview process, education, and applicable certifications.&nbsp;
Why Talkspace?&nbsp;
Talkspace is the world’s leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health. According to the World Health Organization, close to 1 billion people worldwide live with a mental disorder, and on average more than 75% with mental, neurological, and substance use disorders receive no treatment for their condition at all. Additionally, one-third of the world’s population – 2 billion people – live in countries that spend less than 1% of their health budgets on mental health. Therapy is an universal need and it's our mission here to change the world by cultivating an intentional space for people to feel supported through quality care that is simple and accessible.
Combining our passion for innovation along with our desire to help others overcome the stigma behind “getting help,” we are transforming the way patients find the right care provider, making an otherwise impossible feat easily conquerable. Our network of licensed, accredited, and board-certified clinicians are increasing access to mental health for our members through a myriad of high quality therapy services: anytime and for a fraction of the price. Dedicated to our mission, we are looking for candidates that want to bring their talents into a diverse&nbsp; “for purpose” space. If you’re equally as passionate about making quality mental healthcare accessible to all then Talkspace is the right place for you!
<h3>EQUAL OPPORTUNITY EMPLOYER</h3>
Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification or if your path has been nontraditional — such as not completing a formal degree program, taking a career break, or having a prior criminal record — if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.
Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace?&nbsp;
Diversity
Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.
Equity
Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.
Inclusion
Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.
Belonging
Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.

Data Analyst

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone! 
We are looking for an experienced UX Designer&nbsp;to join our Product team. In this role, you will partner closely with Product Managers, Designers, and Engineering to design new features and funnels, as well as evolve existing customer-facing product lines across all platforms. You'll bring thoughtful, user-centered thinking to projects ranging from focused feature work to end-to-end flows, reporting into our Director of UX.&nbsp;To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare.
This is a remote position based on Eastern Time. Talkspace Headquarters is located in NYC.
What You’ll Do
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Design end-to-end user experiences across web, iOS, and Android — from early concept and user flows through wireframes, prototypes, and production-ready design files</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Help prepare our design system for emerging AI-assisted workflows by improving component structure, naming conventions, tokens, and documentation.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experiment with emerging AI-powered design and development tools to understand how they can support design-to-code workflows.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Partner with Product Managers and Engineering to scope, design, and ship new features and funnels, as well as improvements to existing customer-facing product lines</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Design and support conversion and growth experiments (e.g., onboarding, sign-up, and checkout flows) as well as features that drive engagement and retention and reduce churn</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Create wireframes, interactive prototypes, and high-fidelity mockups in Figma, and maintain organized, up-to-date design files and documentation</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Contribute to and help evolve Talkspace's design system, ensuring consistency and reusability across platforms</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Support and help execute user research and usability testing; translate findings and data-driven insights into concrete design decisions</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Apply accessibility and platform-specific best practices (iOS, Android, Web) to ensure designs are intuitive, inclusive, and technically feasible</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Incorporate motion, audio, and animation thoughtfully where they improve the user experience</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Present design rationale and recommendations clearly to cross-functional stakeholders, incorporating feedback and building consensus</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Collaborate with Product, Engineering, Marketing, Data/Analytics, and Brand to ensure designs are aligned, technically sound, and on-brand</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Stay current on UX, interaction design, and visual design trends, bringing fresh thinking to the team</li>
</ul>
About You&nbsp;
<ul>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">4+ years of experience as a UX Designer creating digital-first products (iOS, Android, and web), ideally in mass-market digital consumer products/apps, subscription-based, or e-commerce. Prior experience with digital healthcare/behavioral health is a plus</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience designing a variety of project types and features, including but not limited to: conversion and growth experiments, and consumer-focused features that drive engagement, retention, and reduce churn</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience supporting or executing user research and usability testing, and translating findings into actionable design decisions</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Solid understanding of iOS, Android, and Web standard UX/UI practices</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong proficiency in Figma (Sketch a plus)</li>
</ul>
Benefits&nbsp;
<ul>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Comprehensive Medical, Dental and Vision plans</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Pre-tax benefits: HSA/ FSA</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">401k Retirement Savings Program with matching up to 4%</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Voluntary benefits including disability, basic life or pet insurance, etc.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Monthly Wellness Stipend to promote mental and physical self-care</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Flexible PTO and Remote First Environment</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Regular team events, including Wellness Workshops and Team Building Events</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!&nbsp;</li>
</ul>
Compensation
At Talkspace, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our salary bands are based on internal and external compensation benchmarks, which we regularly evaluate to ensure we pay competitively.
The base salary range for this role is between $100,000 - $150,000. Within the salary bands, leveling corresponds to each candidate’s relevant experience, skills as assessed during the interview process, education, and applicable certifications.&nbsp;
Why Talkspace?&nbsp;
Talkspace is the world’s leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health. According to the World Health Organization, close to 1 billion people worldwide live with a mental disorder, and on average more than 75% with mental, neurological, and substance use disorders receive no treatment for their condition at all. Additionally, one-third of the world’s population – 2 billion people – live in countries that spend less than 1% of their health budgets on mental health. Therapy is an universal need and it's our mission here to change the world by cultivating an intentional space for people to feel supported through quality care that is simple and accessible.
Combining our passion for innovation along with our desire to help others overcome the stigma behind “getting help,” we are transforming the way patients find the right care provider, making an otherwise impossible feat easily conquerable. Our network of licensed, accredited, and board-certified clinicians are increasing access to mental health for our members through a myriad of high quality therapy services: anytime and for a fraction of the price. Dedicated to our mission, we are looking for candidates that want to bring their talents into a diverse&nbsp; “for purpose” space. If you’re equally as passionate about making quality mental healthcare accessible to all then Talkspace is the right place for you!
<h3>EQUAL OPPORTUNITY EMPLOYER</h3>
Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification or if your path has been nontraditional — such as not completing a formal degree program, taking a career break, or having a prior criminal record — if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.
Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace?&nbsp;
Diversity
Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.
Equity
Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.
Inclusion
Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.
Belonging
Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.

UX Designer

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone! 
We are looking for a Technical Project Manager&nbsp;to join our product&nbsp;team. The Technical Project Manager is responsible for driving the successful execution of technical projects and initiatives, from planning through delivery. They work closely with Product, Engineering, and other cross-functional teams to translate business and product priorities into actionable engineering plans, ensuring development resources are focused on the highest-priority initiatives. The Technical Project Manager maintains project visibility, manages dependencies and timelines, identifies and resolves blockers, and proactively surfaces risks to stakeholders. They also work directly with external partners and stakeholders to understand requirements, coordinate technical deliverables, and ensure successful execution across organizational boundaries. The Technical Project Manager facilitates technical discussions and decision-making, adapting project plans as priorities shift to ensure teams remain aligned and projects are delivered effectively.&nbsp;To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare.
This is a remote position based on Eastern Time. Talkspace Headquarters is located in NYC.
What You’ll Do
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Technical Project Management 
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Partner with Product and Engineering leadership to translate roadmap priorities into executable engineering plans and ensure development resources are aligned to the highest-priority initiatives.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Lead the planning and execution of technical projects across the software development life cycle, from requirements through deployment.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Develop and maintain project timelines, milestones, and delivery plans, adjusting priorities and plans as business and technical needs evolve.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Track dependencies across multiple engineering workstreams and proactively identify and resolve conflicts or blockers.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Coordinate releases and technical initiatives across web, mobile, API, backend, and other engineering teams.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Monitor project health using quantitative metrics and qualitative signals, surfacing risks and opportunities to leadership early.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Maintain project documentation and visibility to ensure stakeholders have a clear understanding of project status, decisions, risks, and next steps.</li>
</ul>
</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Engineering Collaboration 
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Work closely with engineers and engineering leaders to unblock teams, facilitate decision-making, and ensure technical work remains aligned with product and business priorities.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Facilitate technical discussions and drive clarity and alignment when teams encounter complex decisions or competing priorities.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Coordinate sprint planning, stand-ups, retrospectives, and other project ceremonies to support effective engineering execution.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Understand the software development life cycle and technical dependencies well enough to identify potential risks and help teams navigate challenges.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Adapt project management processes and methodologies to maximize team productivity and effectiveness in a fast-moving environment.</li>
</ul>
</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">External Partner &amp; Stakeholder Management 
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Serve as a key technical point of contact for external partners, customers, and other stakeholders, ensuring clear communication and alignment throughout project execution.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Gather and translate external partner requirements into actionable technical requirements, project plans, and priorities for internal teams.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Coordinate technical deliverables, integrations, timelines, and dependencies across internal engineering teams and external organizations.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Manage competing priorities and expectations across internal and external stakeholders, proactively identifying tradeoffs and escalating issues when needed.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Build strong relationships with external partners and stakeholders to facilitate collaboration, resolve issues, and ensure successful delivery of technical initiatives.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Communicate project status, risks, dependencies, and technical decisions to external stakeholders in a clear and accessible manner.</li>
</ul>
</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Cross-Functional Collaboration 
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Collaborate with Product, Engineering, Design, Data, and other cross-functional teams to ensure alignment on priorities, timelines, and deliverables.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Translate technical information and project status into clear, actionable updates for non-technical stakeholders.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Partner with Product Management to understand business and user priorities and ensure engineering execution supports broader product strategy.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Collaborate with leadership to identify opportunities to improve engineering processes, resource allocation, and project execution.</li>
</ul>
</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt; font-style: italic;">Performs other related duties as assigned.</li>
</ul>
About You&nbsp;
<ul>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">5+ years of technical project management experience, ideally in a high-velocity technology or startup environment.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong understanding of the software development life cycle, from requirements gathering through deployment.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience coordinating complex projects across multiple engineering teams, technical workstreams, and external stakeholders.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong organizational and prioritization skills, with the ability to manage multiple projects and competing priorities.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Excellent communication skills, with the ability to effectively translate between technical and non-technical stakeholders.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Proactive problem-solver who identifies risks, dependencies, and blockers before they impact project delivery.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Collaborative leader who builds trust through strong judgment, accountability, and follow-through.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Comfortable participating in technical discussions and working closely with engineers and engineering leadership.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience managing external partners, vendors, customers, or other stakeholders through complex technical projects.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience with Agile/Scrum methodologies and the ability to adapt processes based on team and project needs.</li>
</ul>
Bonus Points
<ul>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Healthcare experience, particularly in regulated environments.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience working with healthcare providers, payers, EHRs, or other healthcare technology partners.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Familiarity with HIPAA compliance requirements and healthcare software development.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience with API, platform, or backend engineering projects.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience with tools such as Jira, Linear, GitHub, or similar project management platforms.</li>
</ul>
Benefits&nbsp;
<ul>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Comprehensive Medical, Dental and Vision plans</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Pre-tax benefits: HSA/ FSA</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">401k Retirement Savings Program with matching up to 4%</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Voluntary benefits including disability, basic life or pet insurance, etc.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Monthly Wellness Stipend to promote mental and physical self-care</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Flexible PTO and Remote First Environment</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Regular team events, including Wellness Workshops and Team Building Events</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!&nbsp;</li>
</ul>
Compensation
At Talkspace, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our salary bands are based on internal and external compensation benchmarks, which we regularly evaluate to ensure we pay competitively.
The base salary range for this role is between $115,000 - $150,000. Within the salary bands, leveling corresponds to each candidate’s relevant experience, skills as assessed during the interview process, education, and applicable certifications.&nbsp;
Why Talkspace?&nbsp;
Talkspace is the world’s leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health. According to the World Health Organization, close to 1 billion people worldwide live with a mental disorder, and on average more than 75% with mental, neurological, and substance use disorders receive no treatment for their condition at all. Additionally, one-third of the world’s population – 2 billion people – live in countries that spend less than 1% of their health budgets on mental health. Therapy is an universal need and it's our mission here to change the world by cultivating an intentional space for people to feel supported through quality care that is simple and accessible.
Combining our passion for innovation along with our desire to help others overcome the stigma behind “getting help,” we are transforming the way patients find the right care provider, making an otherwise impossible feat easily conquerable. Our network of licensed, accredited, and board-certified clinicians are increasing access to mental health for our members through a myriad of high quality therapy services: anytime and for a fraction of the price. Dedicated to our mission, we are looking for candidates that want to bring their talents into a diverse&nbsp; “for purpose” space. If you’re equally as passionate about making quality mental healthcare accessible to all then Talkspace is the right place for you!
<h3>EQUAL OPPORTUNITY EMPLOYER</h3>
Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification or if your path has been nontraditional — such as not completing a formal degree program, taking a career break, or having a prior criminal record — if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.
Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace?&nbsp;
Diversity
Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.
Equity
Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.
Inclusion
Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.
Belonging
Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.

Technical Project Manager

Senior Performance Marketing Manager

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone! 
We are looking for an experienced Network Strategic Operations Coordinator to join our Network &amp; Clinical Quality&nbsp;team. This role would be responsible for coordinating and supporting the planning, implementation, and launch of strategic initiatives across Network Operations, ensuring projects remain organized, on track, and within scope from planning through execution. We are looking for someone who has strong project management, organizational, and problem-solving skills, is comfortable managing multiple projects and stakeholders simultaneously, and can effectively coordinate across providers, facilities, and internal teams to drive initiatives forward, and wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare.
This is a remote position based on Eastern Time. Talkspace Headquarters is located in NYC.
What You’ll Do
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Network Operations &amp; Strategic Initiatives
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Coordinate the planning, implementation, and execution of new initiatives and strategic projects related to Network Operations.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Serve as project manager for assigned initiatives, developing project plans, timelines, milestones, action items, and launch requirements.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Support initiatives from initial concept and planning through implementation, launch, and post-launch follow-up.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Coordinate cross-functional stakeholders to ensure projects remain on track, within scope, and aligned with business objectives.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Monitor project progress, identify risks or barriers, and proactively escalate issues and recommend solutions.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Organize and maintain project documentation, trackers, status reports, and other materials necessary to support successful project execution.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Coordinate project meetings, establish agendas, document action items, and ensure appropriate follow-up.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Support the development and implementation of new processes, workflows, and operational procedures associated with strategic initiatives.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Exercise critical thinking and problem-solving skills to identify opportunities for process improvement and make recommendations to improve operational efficiency.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Support reporting, auditing, and tracking activities to ensure network information and project data are accurate, compliant, and up to date.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Coordinate launch readiness activities and ensure all necessary stakeholders, resources, and operational requirements are aligned prior to launch.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Assist with post-launch monitoring and identify opportunities for continued improvement.</li>
</ul>
</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Provider &amp; Facility Coordination
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Work directly with providers to coordinate scheduling, availability, logistics, and other operational requirements related to new initiatives and network projects.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Serve as a primary liaison between providers and facilities to facilitate communication and ensure scheduling and operational needs are addressed.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Coordinate with facilities to understand operational requirements, timelines, and dependencies associated with network initiatives.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Communicate project expectations, timelines, changes, and next steps clearly to providers and facility stakeholders.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Proactively identify and resolve scheduling or operational challenges that may impact project timelines or launches.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Maintain strong working relationships with providers and facilities to support successful implementation of initiatives.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Correspond with providers to address questions, concerns, and operational needs and ensure appropriate follow-through.</li>
</ul>
</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Team Collaboration
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Work closely with the entire Network Strategy team to coordinate priorities, share project updates, and ensure alignment across initiatives.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Partner with Network Strategy and Operations team members to identify dependencies, operational gaps, and opportunities for process improvement.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Collaborate with cross-functional stakeholders, including technical, clinical, and operational teams, as needed to support project execution.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Support the team in identifying trends, issues, and opportunities that may impact provider or facility operations.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Provide project status updates and communicate risks, accomplishments, and upcoming milestones to appropriate stakeholders.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Contribute to a collaborative, solutions-oriented team environment.</li>
</ul>
</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Other Responsibilities
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Performs other related duties as assigned.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Provides operational support to the Network Strategy team as needed.</li>
</ul>
</li>
</ul>
About You&nbsp;
<ul>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">BA/BS degree preferred.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">2+ years of operations, project coordination, project management, healthcare operations, or related experience required.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience managing projects or initiatives involving multiple stakeholders and competing priorities.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience working with technical platforms, operational workflows, and/or application funnels.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Proficient in Microsoft Excel and/or Google Sheets, including filters, VLOOKUP/XLOOKUP, conditional formatting, data validation, and working with large datasets.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong organizational skills and demonstrated ability to manage timelines, deliverables, and follow-up across multiple projects.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Excellent written and verbal communication skills, with the ability to communicate effectively with providers, facilities, technical stakeholders, and internal team leaders.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong critical thinking, problem-solving, and decision-making skills.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Highly detail-oriented with a strong focus on accuracy, accountability, and follow-through.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Ability to work independently, prioritize competing responsibilities, and take ownership of projects from planning through completion.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Comfortable working in a fast-paced, evolving environment and adapting to changing priorities.</li>
</ul>
Bonus Points:
<ul>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience with Business Intelligence tools such as Looker, Tableau, Power BI, or similar platforms.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Previous experience working in healthcare or with a large, distributed network of providers.</li>
</ul>
Benefits&nbsp;
<ul>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Comprehensive Medical, Dental and Vision plans</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Pre-tax benefits: HSA/ FSA</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">401k Retirement Savings Program with matching up to 4%</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Voluntary benefits including disability, basic life or pet insurance, etc.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Monthly Wellness Stipend to promote mental and physical self-care</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Flexible PTO and Remote First Environment</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Regular team events, including Wellness Workshops and Team Building Events</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!&nbsp;</li>
</ul>
Compensation
At Talkspace, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our salary bands are based on internal and external compensation benchmarks, which we regularly evaluate to ensure we pay competitively.
The base salary range for this role is between $65,000 and $75,000/yr. Within the salary bands, leveling corresponds to each candidate’s relevant experience, skills as assessed during the interview process, education, and applicable certifications.&nbsp;
Why Talkspace?&nbsp;
Talkspace is the world’s leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health. According to the World Health Organization, close to 1 billion people worldwide live with a mental disorder, and on average more than 75% with mental, neurological, and substance use disorders receive no treatment for their condition at all. Additionally, one-third of the world’s population – 2 billion people – live in countries that spend less than 1% of their health budgets on mental health. Therapy is an universal need and it's our mission here to change the world by cultivating an intentional space for people to feel supported through quality care that is simple and accessible.
Combining our passion for innovation along with our desire to help others overcome the stigma behind “getting help,” we are transforming the way patients find the right care provider, making an otherwise impossible feat easily conquerable. Our network of licensed, accredited, and board-certified clinicians are increasing access to mental health for our members through a myriad of high quality therapy services: anytime and for a fraction of the price. Dedicated to our mission, we are looking for candidates that want to bring their talents into a diverse&nbsp; “for purpose” space. If you’re equally as passionate about making quality mental healthcare accessible to all then Talkspace is the right place for you!
<h3>EQUAL OPPORTUNITY EMPLOYER</h3>
Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification or if your path has been nontraditional — such as not completing a formal degree program, taking a career break, or having a prior criminal record — if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.
Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace?&nbsp;
Diversity
Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.
Equity
Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.
Inclusion
Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.
Belonging
Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.

Network Strategic Operations Coordinator

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone! 
We are looking for a Military Coordinator/Payor Success Associate&nbsp;to join our operations&nbsp;team. The Military Coordinator/Payor Success Associate is responsible for handling a higher&nbsp;level of contacts and back-office processes, including Health Plan Support, Customer&nbsp;Success inquiries, unmatched clients/members, VIP escalations, internal escalations,&nbsp;and ad hoc items. They will prioritize incoming requests and adjust workflows&nbsp;accordingly to ensure efficient and effective resolution of issues. Additionally, they&nbsp;will serve as a liaison between the Payor Success team and customer support to&nbsp;provide assistance with client/member-facing questions. The Payor Success&nbsp;Associate is committed to continuous improvement and identifies, develops, and&nbsp;implements processes that enhance Talkspace's services, contributing to the&nbsp;evolution of internal processes and workflows. In close collaboration with the product&nbsp;team, they identify trending and new issues, proposing short and long-term solutions,&nbsp;while fostering teamwork by actively sharing client feedback, feature requests, and&nbsp;enhancement opportunities across various departments.To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare.
This is a remote position based on Eastern Time. Talkspace Headquarters is located in NYC.
What You’ll Do
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Military Coordination
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Handle all referrals of military members into the Talkspace workflow: &nbsp;
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Incoming Faxes &nbsp;</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Tricare portals &nbsp;</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Coordination with medical records &nbsp;</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Engaging members into care via email and calls &nbsp;</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Internal escalations &nbsp;</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Ad hoc items, as needed &nbsp;</li>
</ul>
</li>
</ul>
</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Payor Success Support
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Handle higher level of contacts and back-office processes, including &nbsp;&nbsp; but not limited to: &nbsp;
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Health Plan Support</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Customer Success inquiries &nbsp;</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Unmatched clients/members &nbsp;</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">VIP escalations &nbsp;</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Internal escalations &nbsp;</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Ad hoc items, as needed &nbsp;</li>
</ul>
</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Prioritize all incoming requests and adjust workflow as needed. &nbsp;</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Assist the customer support team with client/member facing questions, as needed.</li>
</ul>
</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Process Improvement
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Identify, develop and implement processes that allow Talkspace to&nbsp;continuously deliver new and enhanced services. &nbsp;</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Identify and implement improvements to internal processes and&nbsp;workflows.</li>
</ul>
</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Team Collaboration
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Work with the product team to identify trending/new issues, including short &amp; long term solutions</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Collaborate closely with other teams, sharing client feedback, feature requests, and enhancement opportunities.&nbsp;</li>
</ul>
</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt; font-style: italic;">Performs other related duties as assigned.</li>
</ul>
About You&nbsp;
<ul>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Bachelor's Degree is preferred. &nbsp;</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">2+ years of professional experience in Customer Service. &nbsp;</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Proficiency working with Jira, Confluence, Google Workplace, Zendesk,&nbsp;Looker. &nbsp;</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Attention to detail. &nbsp;</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Client-centric approach to work. &nbsp;</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Excellent communication and collaboration skills. &nbsp;</li>
</ul>
Benefits&nbsp;
<ul>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Comprehensive Medical, Dental and Vision plans coverage</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Pre-tax benefits: HSA/ FSA</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">401k Retirement Savings Program with matching up to 4%</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Voluntary benefits including disability, basic life or pet insurance, etc.</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Monthly Wellness Stipend to promote mental and physical self-care</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Flexible PTO and Remote First Environment</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Regular team events, including Wellness Workshops and Team Building Events</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!&nbsp;</li>
</ul>
Compensation
At Talkspace, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our salary bands are based on internal and external compensation benchmarks, which we regularly evaluate to ensure we pay competitively.
The base salary range for this role is between $40,515 - $60,000. Within the salary bands, leveling corresponds to each candidate’s relevant experience, skills as assessed during the interview process, education, and applicable certifications.&nbsp;
Why Talkspace?&nbsp;
Talkspace is the world’s leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health. According to the World Health Organization, close to 1 billion people worldwide live with a mental disorder, and on average more than 75% with mental, neurological, and substance use disorders receive no treatment for their condition at all. Additionally, one-third of the world’s population – 2 billion people – live in countries that spend less than 1% of their health budgets on mental health. Therapy is an universal need and it's our mission here to change the world by cultivating an intentional space for people to feel supported through quality care that is simple and accessible.
Combining our passion for innovation along with our desire to help others overcome the stigma behind “getting help,” we are transforming the way patients find the right care provider, making an otherwise impossible feat easily conquerable. Our network of licensed, accredited, and board-certified clinicians are increasing access to mental health for our members through a myriad of high quality therapy services: anytime and for a fraction of the price. Dedicated to our mission, we are looking for candidates that want to bring their talents into a diverse&nbsp; “for purpose” space. If you’re equally as passionate about making quality mental healthcare accessible to all then Talkspace is the right place for you!
<h3>EQUAL OPPORTUNITY EMPLOYER</h3>
Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification or if your path has been nontraditional — such as not completing a formal degree program, taking a career break, or having a prior criminal record — if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.
Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace?&nbsp;
Diversity
Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.
Equity
Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.
Inclusion
Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.
Belonging
Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.

Military Coordinator/Payor Success Associate

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone! 
Our team at Wisdo Health is seeking NBHWC-certified Health and Wellness Coaches to support adults participating in a virtual group coaching program designed to complement their weight management journey, including individuals using GLP-1 medications. Coaches lead weekly online group sessions that help members build sustainable habits around nutrition, physical activity, stress management, and long-term behavior change.&nbsp;&nbsp;
This is a remote position based in the United States Talkspace Headquarters is located in NYC.
What You’ll Do
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Provide health and wellness group coaching to members in a virtual group setting to promote positive lifestyle habits and behaviors</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Support members to develop self-directed strategies for sustainable, healthy lifestyle behavior change</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Utilize motivational interviewing, coaching theories, and coaching techniques to assist members in accomplishing their action steps and goals</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Follow program guidance and policies</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Ensure members are informed of what to expect when engaging in coaching</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Work under the general supervision of a Coaching Program Manager (or designee), who establishes objectives and priorities</li>
</ul>
About You&nbsp;
<ul>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Active board certification in Health and Wellness Coaching (e.g., NBHWC or equivalent)</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">At least 3 years of experience facilitating live virtual group coaching sessions for adults focused on sustainable weight management and behavior change</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong knowledge of behavior change principles, motivational interviewing, and other evidence-based coaching approaches</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Ability to work within a defined scope of practice and follow established escalation protocols</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Reliable access to a private, confidential space for leading live virtual sessions</li>
<li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong written communication skills to support members through asynchronous, chat-based interactions</li>
</ul>
Compensation
At Talkspace, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our salary bands are based on internal and external compensation benchmarks, which we regularly evaluate to ensure we pay competitively.
The hourly rate for this role is $35/hr.&nbsp;
Why Talkspace?&nbsp;
Talkspace is the world’s leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health. According to the World Health Organization, close to 1 billion people worldwide live with a mental disorder, and on average more than 75% with mental, neurological, and substance use disorders receive no treatment for their condition at all. Additionally, one-third of the world’s population – 2 billion people – live in countries that spend less than 1% of their health budgets on mental health. Therapy is an universal need and it's our mission here to change the world by cultivating an intentional space for people to feel supported through quality care that is simple and accessible.
Combining our passion for innovation along with our desire to help others overcome the stigma behind “getting help,” we are transforming the way patients find the right care provider, making an otherwise impossible feat easily conquerable. Our network of licensed, accredited, and board-certified clinicians are increasing access to mental health for our members through a myriad of high quality therapy services: anytime and for a fraction of the price. Dedicated to our mission, we are looking for candidates that want to bring their talents into a diverse&nbsp; “for purpose” space. If you’re equally as passionate about making quality mental healthcare accessible to all then Talkspace is the right place for you!
<h3>EQUAL OPPORTUNITY EMPLOYER</h3>
Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification or if your path has been nontraditional — such as not completing a formal degree program, taking a career break, or having a prior criminal record — if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.
Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace?&nbsp;
Diversity
Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.
Equity
Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.
Inclusion
Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.
Belonging
Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.

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