Workato is the leading Enterprise Automation Platform. Workato enables both business and IT teams to integrate their apps and automate business workflows without compromising security and governance. It enables companies to drive real time outcomes from business events. 

There is no coding required, and the platform utilizes Machine Learning and patented technology to make the creation and implementation of automations 10X faster than traditional platforms.

workato

About Workato Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.&nbsp; But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.&nbsp; If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We are seeking a highly skilled Senior Software Engineer, Product &amp; Engineering, with a minimum of 7 years of experience in application or product development to join our growing team. In this role, you will lead the design, development, and evolution of intelligent Packaged Genies using Workato’s Agent Studio. These Genies rely on robust, scalable Skills that enable them to interact with applications, orchestrate workflows, and support sophisticated business scenarios. You will partner closely with cross-functional leaders to define architecture, establish best practices, and drive the creation of reusable, platform-ready components within Workato’s broader ecosystem of AI-driven solutions.&nbsp; You will also be responsible for: Leading the design and development of advanced Skills that empower Genies to perform complex, multi-system actions and orchestrate end-to-end workflows. Translating high-level business and technical requirements into scalable Genie architectures, Skill specifications, and orchestration patterns. Driving engineering excellence by defining coding standards, reviewing designs, and ensuring alignment with platform and product architecture. Building highly modular, maintainable, and performance-optimized Skill logic suitable for production environments. Troubleshooting complex issues, optimizing execution paths, and ensuring reliability and resiliency of Genie behavior. Creating and maintaining comprehensive documentation for architectural decisions, Genie structures, integration approaches, and engineering best practices. Identifying opportunities to expand Genie capabilities across Sales, HR, IT, Finance, and other functional domains, and influencing roadmap priorities. Mentoring engineers, guiding technical decisions, and fostering a culture of quality, reusability, and innovation. What You’ll Learn How to design and develop advanced Skills in Workato’s Agent Studio to power AI-driven Genies across a variety of use cases. How Orchestration brings together Skills, data, and actions across systems to create end-to-end intelligent workflows. How to architect modular, scalable components that fit into a larger platform ecosystem and support reuse at scale. Best practices for building, testing, and maintaining automation and AI-driven solutions in a product development environment. How Packaged Genies evolve through the full lifecycle—from requirements and design to implementation, refinement, and rollout. Requirements Qualifications / Experience / Technical Skills 7+ years of experience in software engineering, application development, or product development. Proven experience in architecting and delivering production-grade solutions. Strong mastery of programming fundamentals (data structures, algorithms, design patterns, modular architecture). Hands-on experience with integrations, API design, authentication flows (REST, OAuth, tokens), and backend development. Deep experience with product development lifecycles, reusable component design, and platform-based engineering. Ability to break down complex, cross-functional business problems into structured, scalable workflows and modular components. Experience with workflow automation, orchestration, or low-code platforms (or ability to learn them quickly). Strong debugging, performance optimization, and system-level troubleshooting skills. Genuine interest in AI agents, orchestrated workflows, and intelligent automation ecosystems. Soft Skills / Personal Characteristics Excellent communication and cross-functional partnership skills; comfortable influencing product and engineering direction. Demonstrated ownership mindset and ability to drive projects independently in a fast-paced environment. (REQ ID: 2486)

Senior Software Engineer

About Workato Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.&nbsp; But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.&nbsp; If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for an exceptional Senior Software Engineer to join our growing team. In this role, you will be responsible for building API interfaces and backend infrastructure and collaborating with UI, connectivity and DevOps teams to come up with elegant solutions to complex problems. You will also be responsible to: Build complex Ruby on Rails applications. Build server-side infrastructure for the Workato user interface. Contribute to all phases of the development lifecycle Write well-designed, testable, efficient code. Evaluate and propose improvements to the existing system. Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review. Requirements Qualifications / Experience / Technical Skills 5+ years of strong experience developing, shipping and maintaining Rails applications Vast knowledge of Ruby BS/MS degree in Computer Science, Engineering or a related subject Solid knowledge of object-oriented programming and design Experience with Redis/Memcache-based caching, RDBMS engines (Postgres) Solid knowledge of object-oriented programming and design Contributions to open source projects is a plus Soft Skills / Personal Characteristics Excellent debugging, analytical, problem-solving, and social skills (REQ ID: 2381)

Senior Software Engineer (Ruby/RoR)

About Workato Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.&nbsp; But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.&nbsp; If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We're looking for a Staff Product Manager to own evaluations for AI agents at Workato — both the internal framework that helps our teams ship better AI features, and the customer-facing tools that let builders assess and improve the agents they create.&nbsp;This is a role with a dual mandate. Internally, you'll establish how Workato evaluates agent quality, starting with Agent Studio and expanding to other teams shipping AI capabilities. Externally, you'll build the evaluation experience that helps business technologists understand why their agents succeed or fail — and what to do about it.&nbsp;The right person for this role has actually written evals. You've built test suites, designed evaluation criteria, and debugged agent failures in the trenches. You know the gap between "eval theory" and "eval reality," and you can translate that practitioner knowledge into products that work for both technical teams and non-technical builders. In this role, you will also be responsible to: Define and own the evaluation framework for Workato's internal AI agent features, driving adoption across teams starting with Agent Studio Build the customer-facing evaluation experience — how builders test, measure, and improve agents they create on Workato Make hard calls about what evaluation complexity to expose versus abstract, balancing rigor with approachability Partner closely with the Build Experience PM to ensure evaluation is integrated into the builder journey, not bolted on Work with ML engineers and platform teams to ground the framework in technical reality while keeping it accessible Establish metrics for what "good" looks like — both for internal agent quality and for customer evaluation adoption Spend significant time with customers understanding where they struggle to assess agent performance and what mental models they bring Requirements Qualifications / Experience&nbsp; 7+ years in Product Management Hands-on experience writing evaluations for AI/ML systems (agents, LLMs, or similar) Track record of shipping technical products to both internal and external users Experience driving adoption of frameworks or practices across engineering teams Strong written and verbal communication skills Bachelor's degree or equivalent experience Practitioner depth in evaluations. You've written evals yourself — built test suites, designed rubrics, debugged why agents underperformed. You understand evaluation methodology not only from reading about it, but from doing it. You have opinions about what works, what doesn't, and where current approaches fall short. Strong product management experience. You've shipped products, driven roadmaps, and led cross-functional teams. You know how to translate technical capabilities into user value and write specs that don't leave details to chance. Technical translation ability. You can take complex evaluation concepts and make them accessible to business technologists without dumbing them down. You understand the difference between hiding complexity and organizing it. Internal influence skills. You've driven adoption of frameworks, practices, or tools across teams. You can be a credible partner to ML engineers while advocating for what internal teams actually need. Greenfield comfort. You've defined products from ambiguity — scoped v1s, made bets with incomplete information, and iterated based on what you learned. You don't need an existing playbook to be effective. B2B product sensibility. You see enterprise conventions as problems to solve, not constraints to accept. You're drawn to products that make complex workflows feel elegant. Nice to Have Experience with agent architectures, RAG systems, or LLM application development Background in ML engineering, solutions architecture, or technical program management before PM Experience building developer tools or platform products Familiarity with evaluation frameworks (e.g., human eval pipelines, automated benchmarks, red-teaming) (REQ ID: 2538)

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