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<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.<div style="min-height:1.2em;margin-top:0px;margin-bottom:0px"> </div>Location: NAMER/EMEA <div style="min-height:1.2em;margin-top:0px;margin-bottom:0px"> </div><h2>Role Overview</h2>Zapier is on a mission to democratize automation while protecting the security and privacy of millions of users worldwide. We safeguard sensitive data and build trust through robust security measures that enable our teams to move fast, safely.We’re looking for a Senior Infrastructure Security Engineer to help maintain and raise the security bar across our production environments. In this role, you’ll contribute to designing and operating secure infrastructure, collaborating closely with senior engineers while taking ownership of well-defined initiatives. This role is ideal for someone with a strong infrastructure security foundation who’s ready to grow in a high-impact, remote-first environment.<div style="min-height:1.2em;margin-top:0px;margin-bottom:0px"> </div><h2>About You</h2><ul style="min-height:1.5em"><li>You know how to secure the cloud: You have hands-on experience securing SaaS products and maintaining compliance with frameworks like SOC2,HIPAA/HITRUST, AWS FTR, or ISO 27001</li><li>You have an understanding of modern cloud technology components and deployment patterns: Proficient with Infrastructure-as-Code (Terraform, CloudFormation), AWS, Kubernetes, and Python, Go or JavaScript. Experience with security tools like a CSPM (Wiz), vulnerability scanners, and lifecycle management solutions.</li><li>You take data governance infrastructure seriously: Whether it’s via database column tagging, leveraging inline data sanitization, or some combination, you’re familiar with securing data as it moves betweens systems.</li><li>Security Mindset: You understand modern deployment patterns (isolated VMs, k8s, serverless) and can identify and mitigate common cloud security risks.</li><li>Collaborative Approach: You work well with senior engineers, platform teams, and other security specialists, and you’re comfortable asking questions, reviewing code &amp; design, sharing ideas, and learning from others.</li><li>Remote-Ready: You excel in asynchronous communication and self-manage effectively in a fully remote, distributed team.</li><li>Adaptable: You’ve experienced the fast pace of a growing company and can adjust processes and tools to fit evolving needs.</li></ul><div style="min-height:1.2em;margin-top:0px;margin-bottom:0px"> </div><h2>What You’ll Do</h2><ul style="min-height:1.5em"><li>Identify &amp; Mitigate Risks: Spot and address security gaps in infrastructure to improve resilience and reduce risk.</li><li>Harden Infrastructure: Apply secure-by-default designs across data, endpoints, tools, and processes.</li><li>Build Scalable Processes: Collaborate on paved-path tooling and processes that enforce least-privilege access while enabling engineering velocity.</li><li>Develop &amp; Audit IaC: Improve Terraform configurations for security, scalability, and reliability.</li><li>Triage Fleet Security Posture: Operate and maintain tools that detect and track misconfigurations and vulnerabilities; ensure timely patching and mitigation.</li><li>Collaborate Across Teams: Partner with Platform, Engineering, and other Security teams to provide guidance and ad hoc support.</li><li>Incident handling: Active understanding and exercise of incident handling execution (detect, contain, remediate, prevent) with systems-level thinking and ability to separate noise from signals.</li></ul><div style="min-height:1.2em;margin-top:0px;margin-bottom:0px"> </div><h2>What We’re Working On</h2><ul style="min-height:1.5em"><li>Data Governance: Working with our data engineering team to improve data access controls.</li><li>CI/CD Security: Improving CI least-privilege access, branch protections, and publishing controls.</li><li>Security Automation: Expanding automated guardrails for developers to ship securely and quickly.</li><li>Secure Access: Building paths that enable our engineers to interface with the cloud while enforcing least-privilege and audited access.</li><li>Kubernetes Image Hardening &amp; IaC Standardization: Creating and deploying consistent, secure Docker images and Terraform modules.</li></ul><div style="min-height:1.2em;margin-top:0px;margin-bottom:0px"> </div><h2>Why You’ll Love This Role</h2>You’ll join a collaborative, mission-driven security team where your work directly protects millions of users. You’ll have the autonomy to drive improvements while learning from seasoned security professionals, and you’ll do it all in a remote-first, flexible environment that values results over hours logged.<h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Engineer, Infrastructure Security

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.<div style="min-height:1.2em;margin-top:0px;margin-bottom:0px"> </div><h1>Sr. Engineer, Database Reliability </h1><h1></h1>Hi there!We're looking for a Database Reliability Engineer (DBRE) to join the State team at Zapier. We need someone who can set direction on our data infrastructure and isn’t afraid to get into the weeds to solve challenging operational problems.The State team owns the platform behind Zapier's stateful services: our relational database fleet (MySQL and PostgreSQL), a caching layer built on Redis and ElastiCache, and the tooling that lets product teams use it all easily, safely, and reliably. You'll shape our practices around automation, observability, performance, reliability, and disaster recovery, and help make the right way the easy way for the teams building on top of our data layer. This is a senior DBRE role on the State team. You'll be the technical center of gravity for database and cache work: the person other engineers come to for design review, the one setting the bar for how we operate the data layer, and the one responsible for growing the DBRE practice on the team over time.We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully, you'll take the leap of faith and apply.<a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants">Our Commitment to Applicants </a><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier </a><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work </a><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/diversity-and-inclusivity-at-zapier/">Diversity and Inclusivity at Zapier</a>Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.<h1>About You</h1>You're an experienced database technologist. You have at least 7 years in systems administration, systems engineering, or software development, with at least 4 years running production relational databases. You have deep expertise in MySQL or PostgreSQL and working knowledge of the other, including each engine's ecosystem of extensions and tools. You understand caching (such as Redis) as part of the data layer, how to design and operate it at scale, and the tradeoffs between caching and the database underneath.You know the cloud and treat infrastructure as code. You've designed and maintained highly available, cloud-based database systems in AWS or another cloud platform, and you manage that infrastructure with Terraform or similar IaC tooling rather than by hand. You're comfortable operating stateful services alongside Kubernetes or other distributed systems, and you understand the tradeoffs of running data workloads in and around orchestrated environments.You build and use observability. You've implemented metrics, logging, and alerting for data systems using tools like Datadog, Prometheus, or CloudWatch, and you know the difference between a dashboard that looks good and one that catches problems before customers do. You treat query performance data, replication lag, and cache hit rates as first-class signals.You partner with product teams. Product teams are your customers. When a team comes to you with a design or a problem, you ask about their workload before prescribing a solution, give them options with tradeoffs rather than edicts, and leave them more capable than you found them. You handle support requests with the same care as incident response, you participate in an on-call rotation for production data systems, and you'd rather teach a team to fish than field the same question twice. You document things well so your knowledge can be consumed asynchronously.You raise the bar for the team around you. You're an experienced DBRE on this team, and you treat that as a responsibility. You review peers' designs and give feedback that makes the design better and the engineer sharper. You pair on hard problems when it helps someone else grow. You turn things you've learned the hard way into docs, patterns, and runbooks so the next person doesn't have to learn them the hard way too. You care about the team being more capable a year from now than it is today.You ship code to solve systems problems. You automate repetitive work and build tools that make the team more effective. You're comfortable digging into application code to fix a bug or launching a backend service to close a gap in our data management strategy. You take ownership of difficult problems and know that "just throw more hardware at it" isn't a scaling strategy.You work AI-first. AI tools are already part of how you operate: you use them to write and review automation code, analyze query plans and logs, draft runbooks, and accelerate incident investigation. You have real judgment about where AI output is reliable and where it isn't, especially against production data systems, and you're building that fluency into your team's practices, not just your own.<h1>Things You'll Do</h1>Keep the lights on<ul style="min-height:1.5em"><li>Own the reliability of our caching layer: capacity planning, failover behavior, upgrade strategy, and healthy usage patterns for caches hosted in Redis Enterprise and AWS ElastiCache.</li><li>Participate in our on-call rotation and serve as the point of escalation for data-layer issues during production incidents.</li><li>Support internal customers day to day, from troubleshooting a slow query to advising on storage usage, and turn recurring questions into documentation and tooling.</li></ul>Make the right way the easy way<ul style="min-height:1.5em"><li>Manage our database and cache infrastructure as code, evolving our Terraform modules and provisioning workflows so changes are repeatable, reviewable, and safe.</li><li>Build database and cache templated standards within our internal platform's golden path that take developers from zero to a scalable, performant, and secure setup, so they can focus on building great services quickly and easily.</li><li>Build and maintain observability for the data layer: dashboards, alerts, and SLOs that give both our team and our internal customers a clear picture of database and cache health.</li></ul>Shape where the data layer goes next<ul style="min-height:1.5em"><li>Identify and implement strategies to improve performance and resilience across our MySQL, PostgreSQL, and Redis fleets. Our application is continually growing and evolving, and we need your help to keep scaling effectively.</li><li>Work with development teams to make architectural decisions about new services and new technologies, including which engine fits the workload and where caching belongs.</li><li>Consult with product teams on schema design, query patterns, and capacity planning so they succeed with the data layer rather than being handed rules.</li></ul>Grow the practice<ul style="min-height:1.5em"><li>Lead design review for data-layer work and mentor engineers across the team on database and cache practice.</li><li>Raise the overall bar for how we operate the data layer, turning your experience into docs, patterns, and runbooks the team can rely on.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Engineer, Database Reliability

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.<div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div>Job Posted: 2026-10-06Location: Remote (US)Hi there!We're looking for a Sr. Product Marketing Manager. Enterprise to build enterprise GTM for Zapier's next chapter. Your first priorities include standing up enterprise GTM for Sidekick (our newest product), shaping our governance narrative, and equipping Sales to win on technical differentiators. As product and market signals evolve, you'll own positioning and packaging wherever Zapier Enterprise needs the most leverage. You'll report to Jane Zhang, Director of Product Marketing, and partner closely with Sales, Product, and Marketing leaders to bring enterprise Zapier to market.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You've landed product-market fit for a new product before, turning pricing and packaging experiments into a repeatable motion that reached real customers and closed revenue</li><li>You bring deep product and technical depth - you understand how an MCP or agent-based workflow works and can explain it in plain language for a C-level buyer</li><li>You have 8+ years in product marketing with meaningful time supporting enterprise sales</li><li>You're entrepreneurial at enterprise scale - you move quickly with the rigor enterprise deals require, and stay close to what buyers actually need</li><li>You use data to form strong opinions from customer conversations, deal feedback, and packaging experiments, then bring a clear point of view into the room to drive decisions</li><li>You're comfortable collaborating async, with clear written updates, tight docs, and strong follow-through</li><li>You actively use AI tools to work more efficiently - ideally you've built automations yourself</li><li>You're comfortable with enterprise buyers: shaping proposals, supporting demos, and turning customer feedback into product and GTM inputs - credible with both executives and end-users</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Lead enterprise GTM strategy for new products like Sidekick, defining commercial packaging from design partnerships through to GA</li><li>Help shape our enterprise ICP and motion into a focused, repeatable GTM</li><li>Own our Governance story: how we position things like secure auths, identity management, and safety with agent use</li><li>Shape our talk track around Zapier's differentiators like fluid determinism, and how they show up in the product</li><li>Work with our customer advocacy team on case studies and proof points that make the platform tangible for enterprise buyers</li><li>Bring product-level depth to competitive deals, grounding "why Zapier wins" in specific workflows and features</li><li>Collaborate with PMMs across narrative and product on positioning, launches, and the stories that support enterprise deals</li><li>Partner with product and sales to shape and close enterprise opportunities on new platform capabilities</li><li>Translate product updates into field-ready materials with revenue enablement, and feed deal feedback back to product on commercial readiness</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Product Marketing Manager, Enterprise

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.<div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div>Job Posted: October 2026Location: EMEA We're looking for a Motion Designer to join Brand Studio, the creative team behind how Zapier shows up in the world. Brand Studio is a small, high-ownership team embedded in Marketing, working at the intersection of brand, product, and enterprise positioning. We care deeply about craft, think strategically about systems, and move fast when the moment calls for it.In this role you'll work closely with a team of brand designers and design ops, collaborate cross-functionally with PMM, Product Design, Web, and Social, and partner with external agencies on bigger productions. You'll help define how Zapier moves across every surface, and build the systems and tooling that let the whole org ship motion work independently without Brand Studio in the room every time.If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul>About You<ul style="min-height:1.5em"><li>You can take a UI frame or a brand brief and turn it into a story that lands. You ask the right questions, understand the product well enough to know what the animation needs to communicate, and don't wait for a fully baked storyboard to get started</li><li>You think in systems. You build mogrts files, component libraries, and motion guidelines that other people can use independently, and every project is an opportunity to make the next one ship faster</li><li>You understand brand as well as UI: timing, easing, personality, the emotional register that makes motion feel ownable rather than generic</li><li>You have a strong sense of sound and rhythm. You know how motion and sound work together, and you shape that relationship intentionally rather than as an afterthought</li><li>You understand narrative. You think about motion the way a director thinks about a scene: setup, tension, resolution. You know when to breathe and when to accelerate, and you can articulate that thinking to stakeholders</li><li>You manage up with creative insight, bringing your expertise into conversations proactively so stakeholders understand the why behind every creative choice</li><li>You use AI as a genuine part of your practice, experimenting with video tools and sharing what you figure out so the whole team benefits</li><li>You're energized by ambiguity, move fast, and don't wait for perfect conditions</li></ul>Things You’ll Do:<ul style="min-height:1.5em"><li>Design and produce motion across product explainers, website animations, paid social video snippets, keynote and event motion, and campaign assets</li><li>Draft simple storyboards yourself for straightforward projects so we can move fast without a separate brief-to-board cycle</li><li>Work directly from UI frames provided by the product team to build polished product demo animations and feature explainers</li><li>Build Zapier's motion design language: ownable branded motion patterns that establish how Zapier feels in motion across every surface</li><li>Create motion guidelines, component libraries, and mogrts files that give partners and social teams repeatable building blocks to work from independently</li><li>Explore tools like Jitter and Figma Motion to enable partners to generate on-brand animated assets without Brand Studio involvement every time</li><li>Produce short video snippets for paid social testing across multiple angles and formats</li><li>Support the recurring product video format and turn it into a scalable template for future launches</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Motion Designer

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.<div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div>Job Posted: September 21, 2026Hi there!We're looking for a Finance Manager to be the dedicated finance partner for Zapier's marketing organization. This is a unique opportunity to own the full financial picture for one of the most strategically important spend areas at the company - headcount, budget, and channel investment while playing a key role in connecting marketing activity to pipeline and revenue outcomes. You'll report into the Head of GTM Finance and partner closely with marketing leadership, working closely with Sales FP&amp;A and Corporate FP&amp;A to establish a clean interlock between marketing, sales, and company level financials.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h3>About You</h3><ul style="min-height:1.5em"><li>You have a strong investment banking background with exposure to GTM motions, or 8+ years of experience in marketing FP&amp;A or GTM finance - either path with a solid understanding of how sales pipeline converts to closed-won revenue</li><li>You're comfortable owning a budget end to end, including headcount, spend actuals, and purchase orders, and communicating variance clearly to non-finance stakeholders</li><li>You have a strong grasp of channel-level marketing economics (pipeline generation vs. brand), cost per pipe, and how to connect spend to downstream pipeline and revenue outcomes</li><li>You're comfortable with ambiguity - able to structure a loosely-defined problem yourself rather than needing it handed to you fully scoped</li><li>You have good judgment and a bias toward surfacing issues and opportunities proactively, not waiting to be asked</li><li>You actively use AI tools to work more efficiently, with the judgment to know when to go deep manually and when to lean on the tool</li><li>You're a strong written and verbal communicator, able to turn a complex analysis into a short, clear executive takeaway with guidance from your manager</li><li>Experience with Google Sheets, a data warehouse (Databricks or Snowflake), NetSuite, Zip, and HubSpot is preferred</li></ul><h3>Things You’ll Do</h3><ul style="min-height:1.5em"><li>Own marketing FP&amp;A end-to-end: headcount planning, budget building, and actuals tracking, so marketing leadership always has a clear, current view of where things stand against plan</li><li>Own channel allocation analysis (demand generation vs. brand) and drive ROI-by-channel reporting</li><li>Work on sales pipeline forecasting based on spend, as part of setting GTM targets and ARR modeling, flagging risks to pipeline coverage or targets early</li><li>Serve as an embedded business partner to marketing leadership - not a once-a-month reporting function, but someone marketing trusts to think through decisions with in real time</li><li>Track purchase orders and vendor commitments against budget, flagging overspend risk before it happens</li><li>Analyze the connection between marketing spend, pipeline generation, and closed-won revenue, working cross-functionally with Sales and RevOps</li><li>Partner with the Data team to establish and govern pipeline reporting definitions (leads, MQLs, opportunities) so the funnel is consistent end to end</li><li>Use AI to automate recurring finance processes, building skills and agents that can run parts of month-end close and re-forecasting cycles</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Finance Manager, Marketing

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.<div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div>Job Posted: September 2026Remote - United States of AmericaHi there!We’re seeking a hands-on, sharp, and technology-savvy Counsel (based in the United States) to join our legal team to provide practical and clear legal advice on a broad range of commercial and compliance matters, including vendor and sales contracts, data privacy, and employment law. We’re looking for a legal counsel with a strong analytical and problem-solving mindset, who is excited to learn new areas and will thrive in a fast-paced, technology-forward, and intellectually challenging work environment. This position provides a great opportunity to lead efforts to incorporate technology, like automation and AI, in legal operations and practice. You will be a member of our legal team and report to<a target="_blank" rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/benjaminfreshman/"> </a>the General Counsel.If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…<a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a><h2></h2><h2>About You:</h2><ul style="min-height:1.5em"><li>You have exceptional drafting and negotiation skills. You are experienced at drafting and negotiating a range of inbound and outbound commercial contracts, including technology/cloud agreements, SaaS service agreements, contractor/consulting agreements, events-related agreements, and other business agreements.</li><li>You are a regulatory expert, with strong business judgment. You have a knack for analyzing and assessing laws, regulations, and policies across multiple jurisdictions to extract the most relevant provisions for the business. You are comfortable with assessing risk and proposing solutions that balance risk with business goals.</li><li>You love new challenges. You have experience with, and an enthusiasm and intellectual curiosity for new legal issues. You are a creative thinker who is comfortable with change and ambiguity, and excited to learn areas of the law that may be new to you.</li><li>You think of yourself as a builder in legal practice. You increase the efficiency of your legal practice by using technology such as Zapier for automating legal processes, CLM products, and AI tools. You love exploring and implementing new ways to improve in-house legal processes for a small but growing legal team.</li><li>You are self-aware and have a high EQ. You have a positive attitude with a solution-oriented mindset. You work effectively across teams and have strong listening and interpersonal skills.</li><li>You’re solid at time management. You are successful at working independently and have a proven track record of prioritizing and managing multiple matters simultaneously in a fast-paced, dynamic, and highly engaged environment. You also recognize when to ask for help or escalate issues.</li><li>You're a skilled communicator. You can take legalese and make it easy to read for a diverse workforce spanning the globe. Zapier is a 100% remote team and writing is our primary means of communication.</li></ul><h2>Qualifications &amp; Experience</h2><ul style="min-height:1.5em"><li>Juris Doctor degree</li><li>Admitted to practice and in good standing with one or more state bars in the US</li><li>4-8 years of legal experience across commercial, operational, or general corporate matters</li><li>Combined law firm and in-house experience at a SaaS/technology company preferred, but not required.</li></ul><h2>Things You’ll Do:</h2><ul style="min-height:1.5em"><li>Lead response to legal tickets from teams across Zapier, including from sales, procurement, and HR teams, and escalate to subject matter experts to resolve, as needed.</li><li>Partner with the procurement team and stakeholder teams across Zapier to draft, review, and negotiate inbound SaaS, service, and consultant/contractor agreements of all types.</li><li>Collaborate with Zapier’s commercial counsel on providing effective and efficient legal support to close sales deals.</li><li>Collaborate with Zapier’s employment counsel on the development, preparation, and training on various personnel-related compliance policies and documents, and provide day-to-day support to the People team.</li><li>Advocate for and implement technology to improve the quality, efficiency, and effectiveness of the Zapier legal team, including using automation, AI, and other tools.</li><li>Monitor legal developments globally for compliance purposes in locations where Zapier has personnel and customers, including labor, data privacy, and AI-related laws. Work with internal and external subject matter experts as needed. Advise the business on these developments with practical solutions.</li><li>Advocate for finding and implementing the “right” solution, which is one that is compliant and meets business goals, while remaining committed to our customers, our people, and Zapier’s core values.</li><li>Understand company-wide goals to develop systems, processes, and metrics that support Zapier’s growth.</li><li>Other duties as needed to meet the ongoing needs of the legal team at Zapier.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Legal Counsel

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.<div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div>Job Posted: September 2026Location: NAMERHi there!As our Growth design Lead you'll lead the creation of a high-velocity experimentation engine that drives measurable business impact across the top of our funnel. You'll help define and execute an AI-first design strategy that connects world-class creative with core growth metrics — ensuring continuous optimization across acquisition, conversion, and activation. Operating at the intersection of design, data, and marketing, you'll translate behavioral and search insights into scalable, on-brand experiences, establish rigorous testing frameworks, and partner closely with Growth Marketing, Web/Engineering, Brand, and Data to accelerate conversion and revenue outcomes through disciplined, data-driven execution.If you have a strong track record of driving growth through experimentation, bring deep design and product thinking, understand SEO and conversion rate optimization, and have a forward-looking perspective on how AI can unlock customer and business value, we'd love to hear from you!<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul>About You<ul style="min-height:1.5em"><li>You have 10+ years of experience in growth, product, or marketing design, with a strong portfolio of shipped, top-of-funnel work that drove measurable business impact (lead generation, conversion lift, acquisition). Your portfolio shows both craft and outcomes.</li><li>You drive growth through experimentation. You've designed and run A/B and multivariate tests, built and scaled experimentation programs, and moved quickly from hypothesis to live experiment without dropping your quality bar.</li><li>You understand SEO and conversion rate optimization deeply, and you design with them in mind. You know how information architecture, landing page structure, page speed, and content strategy affect discoverability and conversion. You also stay ahead of how AI is transforming organic search and discovery, evolving site architecture and content strategy to remain optimized for SEO and localized (GEO) behaviors.</li><li>You think in systems and you strengthen the ones that already exist. You've designed for CMS-driven platforms and modular frameworks, and you've built and contributed to reusable components inside a shared design systems so the whole team ships faster and more consistently.</li><li>You've owned lead-capture experiences — forms, gated content, and CRM-integrated workflows — and you're fluent in growth metrics like MQLs, CAC, and LTV and lead qualification workflows.</li><li>You're AI-first in your craft. You actively use AI tools (e.g., Cursor, v0, Claude, Figma AI) to accelerate research, generate variants, prototype faster, and increase design velocity — and you have a forward-looking view on how AI can unlock customer and business value.</li><li>You're deep in Figma: auto-layout, AI prototyping, and a track record of contributing to design systems there rather than working around them. You hold a high bar for usability, accessibility and brand integrity, and you treat brand and conversion as the same goal.</li><li>You're a seasoned operator and a force multiplier. You've worked at the scale and pace of a fast-growing company, you own ambiguous, high-impact work end-to-end, and you mentor and level up other designers.</li><li>You communicate and collaborate well. You partner naturally with growth marketers, brand designers, writers, engineers, and data, and you can articulate the "why" behind design decisions in terms of both user experience and business outcomes.</li><li>You embody our values. At Zapier, our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier">values</a> are at the heart of how we work together and how we think about our customers. In our remote setting, they help develop trust and ensure we work and collaborate to democratize automation.</li></ul>Things You'll Do<ul style="min-height:1.5em"><li>Own and define the end-to-end visitor-to-lead experience across our marketing site and campaigns — shaping how prospects discover, learn about, and decide to try Zapier.</li><li>Build a high-velocity experimentation engine for the top of our funnel — designing, running, and scaling A/B and multivariate experimentation programs across landing pages, campaigns, and conversion surfaces.</li><li>Define and execute an AI-first design strategy that connects world-class creative with core growth metrics, and continuously optimizes for acquisition, conversion, and activation.</li><li>Own conversion rate optimization from a design perspective: form hypotheses, design experiments, and iterate based on test results, funnel data, and growth metrics (MQLs, CAC, LTV).</li><li>Refine site-wide information architecture to improve discoverability, navigation, and conversion efficiency, and evolve our content strategy for SEO and AI-driven search (GEO).</li><li>Design high-performing lead-capture experiences — forms, gated content, and CRM-integrated workflows — and partner with marketing and revenue ops to improve lead qualification and handoff.</li><li>Extend the systems we already have (the web design system, the email design system, brand guidelines) so they serve growth and experimentation needs. You decide whether the pattern earns a place in the system and build the component in Figma.</li><li>Partner closely with Growth Marketing, Brand, Web/Engineering, and Data to translate behavioral and search insights into scalable, on-brand, accessible experiences. You'll be active in what Brand Studio ships: critique, design review, and the systems.</li><li>Bring a high creative bar to performance-driven work, balancing brand integrity with funnel optimization.</li><li>Use AI to raise the ceiling on what we can test: variants at volume, prototypes fast enough to test an idea, and sharing what works with the rest of Brand Studio.</li><li>Set the standard for growth design practice across Brand Studio — mentoring designers and fostering craft, experimentation, and AI fluency.</li></ul><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Growth Marketing Design Lead

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.<div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div>Job posted: 8/28/2026Location: Remote Central &amp; South America- Pacific Time (PST) working hours required Hi there! Zapier’s mission is to make automation work for everyone, helping people eliminate repetitive work and focus on what matters most.We’re looking for a Senior Technical Account Manager to support our Enterprise customers on the post-sale team. You’ll serve as a named senior technical partner to builders, technical leaders, and executives, helping them turn important business problems into reliable, well-designed automations.You’ll join a growing team of four Sr TAMs reporting to a Senior Manager. Customer portfolios vary by program, account size, technical complexity, and level of engagement. Customers typically receive an average allocation of approximately six dedicated TAM hours, which you’ll use for architecture, hands-on building, technical enablement, and proactive account planning.You’ll design architectures, build and improve workflows, solve complex technical problems, and strengthen the resilience of customers’ automation systems. In partnership with Customer Success, you’ll connect this work to adoption, customer value, retention, and growth. You’ll also represent the customer internally, giving Product and Engineering clear insight into product gaps, critical bugs, and opportunities to improve the Enterprise experience.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>Things You’ll Do</h2>Design, build, and improve customer automations<ul style="min-height:1.5em"><li>Use customers’ dedicated TAM hours to design, build, and improve automations tied to meaningful business outcomes.</li><li>Translate complex processes into practical workflow architectures covering data movement, business logic, exception paths, and operational controls.</li><li>Build alongside customer teams to move high-value use cases from concept to reliable production operation.</li><li>Review existing automations for reliability, efficiency, maintainability, and effective use of Zapier.</li><li>Troubleshoot issues across Zapier, APIs, authentication, data formats, and connected applications.</li><li>Identify recurring failures and improve error handling, monitoring, alerts, fallback behavior, and recovery processes.</li></ul>Lead proactive technical partnerships<ul style="min-height:1.5em"><li>Develop a strong understanding of each customer’s priorities, systems, technical constraints, governance needs, and automation maturity.</li><li>Create technical account plans that identify valuable use cases, architectural recommendations, risks, and next steps.</li><li>Lead working sessions, architecture reviews, implementation discussions, and executive conversations.</li><li>Use sound judgment to determine when to solve directly, teach the customer, recommend another approach, or involve additional Zapier teams.</li></ul>Drive customer and team outcomes through internal partnership<ul style="min-height:1.5em"><li>Partner closely with Customer Success to connect technical priorities to adoption, realized value, retention, and growth.</li><li>Bring technical evidence into account planning, business reviews, renewal preparation, and expansion conversations.</li><li>Surface blockers, adoption gaps, and architectural risks early, and take ownership of moving the right people toward a solution.</li><li>Proactively identify and lead team or cross-functional initiatives, turning recurring needs into scalable solutions, reusable practices, and better experiences for customers and the team.</li></ul>Represent the customer inside Zapier<ul style="min-height:1.5em"><li>Give Product and Engineering technically grounded feedback that explains the customer’s use case, business impact, urgency, and available workarounds.</li><li>Use evidence and patterns across your portfolio to advocate for fixes and features that materially affect Enterprise customers.</li><li>Coordinate complex escalations, keep customers informed, and set clear expectations.</li><li>Share recurring insights that improve the product, documentation, supportability, and broader Enterprise experience.</li></ul>Help customers make sound AI decisionsAI is changing how customers design and operate automations. You’ll help them move beyond surface-level terminology and make responsible implementation choices.<ul style="min-height:1.5em"><li>Use AI tools such as ChatGPT, Claude, or Gemini in your own work, applying appropriate review, verification, and judgment.</li><li>Understand meaningful differences among AI models and discuss their capabilities, limitations, and selection criteria credibly with customers.</li><li>Explain the difference between deterministic automation, AI-assisted workflows, and agentic systems, and help customers decide when and how to use each.</li><li>Guide practical conversations about accuracy, reliability, evaluation, fallback behavior, human oversight, security, and governance.</li><li>Understand emerging AI integration patterns, including the Model Context Protocol (MCP), and how models, tools, data, and automation platforms can work together. </li></ul>What We’re Looking For<ul style="min-height:1.5em"><li>Significant experience (7+ years) in technical account management, solutions architecture, customer engineering, sales engineering, implementation consulting, or a comparable customer-facing technical role.</li><li>A track record of measurably improving customer outcomes across an Enterprise portfolio, for example, reducing churn risk, strengthening renewals, expanding adoption, or creating upsell and cross-sell opportunities through technical enablement.</li><li>Demonstrated experience building integrations, automations, or API-based solutions, not only recommending them.</li><li>Hands-on familiarity with Zapier or comparable automation and integration platforms.</li><li>Experience owning complex technical relationships with Enterprise customers and communicating effectively with both builders and executives.</li><li>A track record of building integrations, automations, or API-based solutions, not only recommending them.</li><li>Strong working knowledge of APIs, webhooks, authentication, structured data, application integrations, and conditional workflow logic.</li><li>The ability to diagnose ambiguous, multi-system problems and design for production reliability, monitoring, recovery, and maintainability.</li><li>Strong customer judgment, balancing immediate needs with technical feasibility, risk, scale, and long-term value.</li><li>The ability to operate autonomously in an ambiguous environment: proactively identifying high-impact work, driving customer and team initiatives to completion across multiple internal teams.</li><li>Hands-on experience with AI tools and a practical understanding of AI-assisted workflows, agentic systems, evaluation, oversight, and governance.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Technical Account Manager

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.<div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div>Job Posted: 08/26Location: Americas (North, Central and South America)<h2></h2>Hi there!Zapier is hiring a Manager, Analytics &amp; Strategy to lead our newly formed GTM Analytics team. This team is the central analytics home for Marketing, Sales, RevOps, and Customer Ops, with a mandate to deliver trusted GTM insights, improve the quality and speed of decision-making, and turn repeated questions into durable self-service analytics assets.You will manage a team of embedded analysts supporting Marketing, Sales, and Support/Customer Ops. Your team will own the day-to-day analytics interface for GTM leaders: funnel reporting, campaign performance, sales and support analytics, forecasting inputs, recurring business reviews, dashboarding, metric definitions, and urgent executive questions.This is a hands-on analytics leadership role. we're looking for someone who has deep analytics judgment, strong SQL skills, and real GTM domain expertise. You might come from a sales analytics, marketing analytics, revenue analytics, finance, or investment banking environment. The common thread is that you know how to operate with urgency, precision, and a high quality bar, and you are energized by analytics work: scoping ambiguous business questions, pressure-testing numbers, coaching people through complex GTM data questions, and delivering clear recommendations under time pressure.This is not a pure people-management role. You should be able to lean into advanced analytics, understand core statistical concepts, and guide work on experimentation, forecasting, or segmentation when the work calls for it, but the center of gravity is analytics leadership: trusted reporting, business partnership, analytical QA, stakeholder management, and building a faster, more consistent operating model for GTM data. You should also be AI-native in how you work and excited to make this team a proving ground for self-service analytics, analyst automation, and governed AI-assisted data workflows.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2>You are a hands-on analytics manager. You have 6+ years of experience in analytics, finance, revenue operations, marketing analytics, sales analytics, business operations, investment banking, or a related field. You have managed analysts or analytics-adjacent teams for at least 1 year, but you are still comfortable rolling up your sleeves to review SQL, inspect a dashboard, pressure-test assumptions, and help frame the answer.You have strong GTM analytics expertise. You understand how marketing, sales, customer operations, and revenue motions fit together. You have worked with funnels, pipeline, bookings or ARR, campaign performance, sales productivity, support performance, forecasting, attribution, segmentation, or lifecycle analytics. You know how to translate GTM questions into metrics, cuts, cohorts, and recommendations that leaders can act on.You are excellent with SQL and analytical reasoning. You read and write SQL, reason about grain and joins, identify data quality issues, and coach analysts toward cleaner, more reliable methods. You are comfortable with statistics and advanced analytics concepts such as confidence intervals, incrementality, cohorting, regression, forecasting, and experiment readouts, and you know when to partner with Data Science for heavier modeling work.You bring finance-grade rigor and urgency. You can operate in a fast-twitch environment where leaders need clear answers quickly. You know how to separate what must be directionally right today from what needs a deeper follow-up, and you keep quality high even when timelines are short. Experience in investment banking, finance, FP&amp;A, revenue analytics, or another high-intensity analytical environment is a strong plus.You set a high bar for quality, trust, and communication. You know that GTM analytics only works when stakeholders trust the numbers. You build review mechanisms, documentation habits, and QA standards that make dashboards and analyses easier to trust. You can explain caveats without hiding behind them, and you help teams align on source-of-truth metrics across Data, Finance, Marketing, Sales, and Customer Ops.You are an excellent manager and coach. You raise the performance of analysts through clear expectations, thoughtful feedback, technical coaching, and strong prioritization. You know how to help analysts grow and coach them through ambiguous requests and work that should be automated or moved into self-service.You are AI-native and automation-minded. You actively use modern AI tools to accelerate analysis, QA SQL, summarize stakeholder context, produce documentation, and prototype workflows. You are excited to make AI central to the team's operating model, and to turn repeated analyst workflows into governed self-service assets, AI primitives, reusable dashboards, or model improvements.You can manage across analysts and data engineers. You understand the difference between stakeholder-facing analytics and data foundation work, and you help both groups work together effectively. <h2>Things You'll Do</h2><ul style="min-height:1.5em"><li>Lead the Analytics &amp; Strategy team, managing analysts embedded with Marketing, Sales, and Support/Customer Ops.</li><li>Build a fast, trusted operating model for intake, prioritization, QA, stakeholder communication, and recurring business reviews.</li><li>Coach analysts to deliver high-quality work across funnel reporting, campaign performance, sales analytics, support analytics, forecasting, segmentation, attribution, and executive readouts.</li><li>Partner with GTM leaders to clarify ambiguous questions, identify the decisions at stake, and make sure the team's work leads to concrete business action.</li><li>Review SQL, dashboards, metric definitions, data caveats, and analytical narratives so the team can move quickly without lowering the quality bar.</li><li>Make the team the intake point for self-service and AI automation opportunities: recognize duplicate asks, separate one-off requests from repeatable workflows, and turn recurring patterns into AI primitives, governed dashboards, metric documentation, and model improvement requests that build the robot over time.</li><li>Bring advanced analytics judgment to experimentation, incrementality, cohort analysis, forecasting, segmentation, and statistical readouts, while partnering with Data Science for deeper modeling needs.</li><li>Leverage AI tools in your own workflow and your team's workflows, helping the team move faster while maintaining accuracy, documentation, and governance.</li><li>Develop analysts through clear expectations, direct feedback, growth paths, and a strong peer learning culture.</li></ul> <h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

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