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Customer Service Advisor
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The role, as it was posted
Shape the Future with Dun & Bradstreet
At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.
As a Customer Service Advisor is the first point of contact for customer inquiries. The Customer Service Advisor will provide accurate, timely, complete, and consistent global customer support involving; telephone inquiries, email requests, and web-based inquiries from customers. The role requires a broad knowledge of all products and services within Dun & Bradstreet with cutting-edge expertise in certain areas. The goal is to deliver the best possible customer experience while ensuring efficiency and quality at all times.